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2002 Hyundai Santa Fe: ball joint or control arm failure

26 of the 165 complaints about the 2002 Hyundai Santa Fe describe ball joint or control arm failure.

owner complaints
26
of this car's complaints
16%
typical mileage
150,191
recalls
2
Is there a fix? There are 2 recalls and 3 service bulletins for this area of the car. See below

Ball joint or control arm failure by model year

What owners say

Filed Mar 3, 2021 · Suspension, Wheels · 190,000 miles · FL

I was riding down the road and felt the car feel as if it was floating. The next thing I know the car feels like the tire came off and it had. Rusted completely off. I had two children in the car and came very close to being hit in the rear because I lost control of the vehicle. It seems as if it is the control arm bar. This incident happened on gall blvd. Zephyrhills fl.

Filed Feb 5, 2021 · Suspension · 160,000 miles · TN

Tl* the contact called on behalf of a client who owns a 2002 hyundai santa fe. The contact stated that while his client was driving at 55 MPH, she experienced what she thought was a flat tire on the rear of the vehicle. As the client began to pull over, the entire passenger's side rear control arm collapsed without warning. Due to the failure, the contact's client had the vehicle towed to his independent mechanic shop where he discovered that the entire lower rear control was corroded and had detached from the vehicle. The contact linked the failure to the federal safety agency campaign number: 09v123000 (suspension) however, upon speaking with twin city hyundai (3024 alcoa hwy, alcoa, tn 37701) the contact was informed that the VIN was not included. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 160,000.*dt

Filed Jul 23, 2019 · Suspension · GA

Frame rusted through on at least left side where the control arm is bolted.. Previously rear trailing arm rusted through.

Filed May 6, 2019 · Suspension · 200,000 miles · VA

Both lower control arms are rusting out due to salt roadways

Filed Aug 13, 2016 · Brakes, Engine · 153,778 miles · NJ

On 6/17/14 my cars front right wheel fell off. I found two recalls on the internet for the front and rear suspension system. The car was towed/repaired for 782.00. In july 2014, hyundai made an inspection of the work. I asked for reimbursement for the recall but was declined as not being within a campaign. Recently, the rear brakes, rotors, and caliper were replaced (for the second time). .afterward, a noise I heard became louder. On 8/11/16 the noise was diagnosed. It was found that new shocks were needed, and "rear passenger lower control arm is starting to rot from rust and cause noise." I was told to have it repaired by hyundai. I bought the car from national auto sales in glassboro, nj. Hyundai apparently did not know I am the owner of the car, and I never received any recall notices from hyundai. The vehicle has had engine and sensor problems and many others. I want to avoid another accident. Hyundai should repair recall #the federal safety agency 09v123000 free of charge. The front suspension is now campaign 124 as of 10/16/14, four months after the accident. I am seeking reimbursement for the cost of 782.00 to have my vehicle towed and repaired. Please urge hyundai to recognize a campaign for the rear suspension for my vehicle so that I can have this additional situation rectified to prevent an accident from taking place again.I believe that almost all of the repairs to the hyundai I own have been recalled and I should not have had to pay. I understand that it was found that cars manufactured in alabama were all part of many recalls and obviously other plants vehicles are too. The expenses should not have been my responsibility. The repairs cost roughly 5600.00 since november 2011 when I bought the car.for 5000.00. The air conditioner as well never worked. That repair would cost another 400.00.

Filed Feb 19, 2015 · Suspension · 90,000 miles · PA · crash

Tl* the contact owns a 2002 hyundai santa fe. While driving 35 MPH, the lower control arm failed. The vehicle was unable to be controlled and crashed into a curb. The contact did not disclose if a police report was filed. There were no injuries sustained. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The contact received notification of the federal safety agency campaign number: 09v124000 (suspension); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was 90,000.

Filed Aug 21, 2014 · Suspension · 70,000 miles · DE

Tl* the contact owns a 2002 hyundai santa fe. While driving 40 MPH, the vehicle veered to the right inadvertently. The failure occurred on numerous occasions. The vehicle was taken to an independent mechanic where it was diagnosed that the passenger side control arm and frame were corroded. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 70,000.

Filed Jul 31, 2014 · Suspension · 150,191 miles · FL

After having new shocks, struts, cv axles, and new toyo open country tires put on 02 hyundai santa fe when accelerating vehicle would pull hard to the right when letting off the gas car would pull the left. Was informed it needed ball joints in the front end, I had them replaced was also informed the vehicle was still doing that but worse. Vehicle was given a wheel alignment per mechanic, car was still pulling hard. Mechanic inspected 02 hyundai santa fe and reported that it needed a new steering rack. After I had that installed vehicle was still pulling hard to the right during acceleration and left when breaking or letting off gas. Mechanic said vehicle was unsafe to drive and had me leave it with them to figure out the problem. They reported and fixed a rotted out front end sub frame. Vehicle drives as if brand new now. A year prior to the above incident I also had to replace the rear passenger side control arm. Hyundai would not acknowledge the recall on those parts for me.

Filed Jun 25, 2014 · Steering, Suspension · 151,246 miles · NJ

Tl* the contact owns a 2002 hyundai santa fe. The contact stated while traveling at a low rate of speed around a u-shaped drive way, the vehicle made a loud noise and abruptly stop. The contact noticed that the front passengers side right wheel had fallen off. The right ball joint had detached and the contact was not able to put the vehicle in park. The vehicle was towed to an independent mechanic who diagnosed that the right ball joint, power steering hose and axle needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 151,246. The VIN was not available. Updated 1/23/15*cn updated 03/03/15

Filed May 9, 2014 · Suspension, Wheels · 95,000 miles · IL

I have a 2002 santa fe that broke its rear left arm due to rusting and the left rear wheel is almost detached. This happened while my spouse was driving on a busy 4 lane street where traffic travels at 45 MPH. The SUV swiveled and the driver was able to struggle to stop right in the middle of the road during rush hour. This was an extremely unsafe situation. I know there was a recall for this: the federal safety agency campaign number: 09v123000 and I have had it serviced at the dealer for this issue. They only added anti-corrosion and drilled some holes, as they hyundai had given them this option. I guess this was not the right solution. Hyundai should have changed the entire arm, if they knew rust was an issue. I talked to the dealer and they mentioned that they have this happen to other santa fes. The dealer has graciously offered to work with hyundai to get this fixed. However, I think hyundai did not handle the recall right. If they knew rust was an issue, they should have directed the dealers to replace the control arms. I guess they figured these vehicles would be off the road by then.

Filed Jul 22, 2013 · Steering, Suspension · 194,865 miles · GA

This is the second time we have a near serious accident with my wife driving the truck. 6/26/12 the left steering control arm broke off the total rusted out sub-frame causing the truck to steer dangerously into oncoming traffic. This was caused from the sub-frame being rusted through. This time on july 21 the right rear trailing arm, that secures the right wheel in position, broke off. Forcing the truck to swerve right almost carrying my wife and the truck into a ditch. Both of these breakdowns are included in a recall for my year and model of car, however, my vehicle is not included because I purchased it in florida, not in a northern salt belt state. So I guess what hyundai is saying is, that they can build a defected vehicle and if you buy it in the south, they don't have to take responsibility for our safety. I was never informed that there was a possible safety hazard. We are very lucky that there wasn't a car coming the opposite direction on the first incident. That would not cover the repairs and it ended up costing me over $3,500. How do I get hyundai to stand up and take responsibility for not telling me that we were risking our lives for driving a possible dangerous vehicle and pay for repairs this time. I guess the salt air blowing in south florida 24/7 don't qualify.

Filed Jan 16, 2013 · Suspension · FL

2002 hyundai santa fe. Consumer writes in regards to broken steering control arm and reimbursement for repairs. *smd the consumer stated his wife was driving the vehicle, when the left front steering control arm broke free from the sub frame due to rust. It forced the vehicle to swerve dangerously to the left onto oncoming traffic. The consumer had a mechanic to inspect the vehicle, and the mechanic stated the entire under carriage had rusted. The consumer discovered a recall was issued for the same problem. However, when he contacted the dealer, he was informed the only vehicles that were being repaired, were the ones purchased in northern salt belt states.

Service bulletins that may apply

Related recalls

Suspension: front: springs: coil springsReported July 18, 2014 · 271,773 vehicles affected
What is wrong
Hyundai Motor Company (Hyundai) is recalling certain model Year 2001-2006 Santa Fe vehicles manufactured from March 31, 2000, through February 15, 2006, that are registered and operated, or which were originally sold and registered, in the following 20 “salt belt" states and the District of Columbia: Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. The affected vehicles may experience front coil spring corrosion from road salt, causing the coil spring to fracture and make contact with the tire.
Risk
If the front coil spring fractures due to corrosion it could cause the coil spring to make contact with the tire, possibly puncturing the tire and increasing the risk of a vehicle crash.
Remedy
Hyundai will notify owners, and dealers will inspect and if necessary replace the coil spring, free of charge. The recall began on October 24, 2014. Owners may contact Hyundai customer service at 1‑800‑633‑5151. Hyundai's number for this recall is 124.

Recall number 14V435000 · Recall details

Suspension: rearReported April 16, 2009 · 83,355 vehicles affected
What is wrong
Hyundai is recalling 83,355 my 2001-2003 santa fe vehicles originally sold in or currently registered in the states of connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia. Road salt applied in these jurisdictions during the winter months may result in progressive, internal corrosion of the rear trailing arms, which could lead to thinning or perforation of the rear trailing arm steel. Owners may see or feel slight to moderate changes in vehicle operation which will increase if the vehicle is not repaired. These changes include a lowering of vehicle height that can lead to tire misalignment and steering pull. Owners may also notice a creaking sound.
Risk
If the corrosion is allowed to progress, the rear trailing arm may fracture while driving, thereby increasing the risk of a vehicle crash.
Remedy
Dealers will inspect the rear trailing arms for internal corrosion damage. If specified levels of corrosion damage are found, the rear trailing arms will be replaced. Rear trailing arms that do not require replacement will have drainage holes added and will be treated with rust-proofing material to arrest the corrosion process. Inspection, treatment and replacement procedures will be conducted at no cost to owners. The recall is expected to begin during may 2009. Owners may contact the hyundai customer assistance center at 1‑800‑633‑5151.

Recall number 09V123000 · Recall details

Questions about the 2002 Hyundai Santa Fe ball joint

Is ball joint or control arm failure a common problem on the 2002 Hyundai Santa Fe?

26 of 165 owner complaints about the 2002 Hyundai Santa Fe (16%) mention ball joint or control arm failure. The model year with the most reports is 2001.

Is there a recall or service bulletin for this on the 2002 Hyundai Santa Fe?

There are 2 recalls and 3 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2002 Hyundai Santa Fe

Stalling 12ABS 11Sudden acceleration 9Grinding brakes 7Jerking 7

All model years of the Hyundai Santa Fe

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