2013 Hyundai Santa Fe fuel system problems

Filed Jan 29, 2025 · Engine, Fuel system · MI

Unknown car was purchased in september started having engine problem in december

Filed Jul 31, 2024 · Engine, Fuel system · NJ

The engine on our 2013 Santa Fe Limited has seized. We have maintained this vehicle with regular oil changes, breaks, tires, and anything else our trusted mechanic has recommended. While driving, the car slowed down considerably and was not accelerating. No dashboard lights appeared. This was during evening rush hour and became very dangerous. I pulled over to the shoulder and called for help. Once the tow arrived, we started the car and the check engine light came on. I checked the oil, it looked good. Tow truck driver took it to the dealership. Dealership said the car had no oil and that the engine has seized. I saw that there was oil before the driver took the car. So, that's not possible. The dealership said they added oil and that we would need a new engine. After discussing with the dealership my very expensive option, I have been researching the recalls and problems others have been having with the exact same thing happening. If there was no oil, why wasn't the oil light coming on? Why am I not due for an oil change for 1000+ mile? Putting my family at risk in a well maintained car that should last 75k-100k more miles is a huge problem. I will continue to fight this until myself and others receive the proper care from Hyundai.

Filed Apr 9, 2024 · Acceleration, Engine · CA · fire

I was driving the vehicle on the left lane of the freeway and the acceleration suddenly gave out. The car began to slow even when I pushed on the gas. Heat gage was fine and no lights went on. I quickly got over 4 lanes of traffic to the next exit and was able to pull over to the side of the road. White smoke began to billow out of the hood on the offramp and all the emergency light indicators came on at once. I turned the car off and the smoke turned black. I popped the hood and flames leapt out from under the hood. I jump out of the car and ran, leaving everything behind. I got safety away from the car and called 911. All of this happened within 2 minutes of losing acceleration. I typically have my two children in car seats in the car for school drop off and, [XXX] , they weren't with me. The fire overtook the front quickly and spread to the main cabin. By the time the fire department arrived (appx. 5-7 min) the car was completely engulfed. Nothing was salvaged. There is a fire report with the fire department. The police were not called. The car had gone through a full inspection and oil change one month prior and had no warning signs or issues. I lost a number of things in the car, including my purse, work items, kid's items, car seats, etc. Just after the incident, I developed a cough and severe headache that lasted two days. I also twisted my knee while running away, exacerbating an old injury. I am also dealing with acute mental health symptoms and am seeing a psychologist. I have not yet returned to work due to brain fog and exhaustion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 23, 2023 · Brakes, Electrical · FL · fire

My car engine compartment fire while parked in front of my condo

Filed Jul 6, 2023 · Engine, Fuel system · VA

Our family 2013 Santa Fe was leaking fuel in June 2023. Hyundai of Chantilly failed to check on Technical Service Bulletins (TSBs) that were related to our 2013 Santa Fe. TSBs are circulated to “General Manager, Service Manager, Parts Manager, Warranty Manager, Service Advisors, Technicians, Body Shop Manager, Fleet Repair”. Per Recall 180: Hyundai is conducting a safety recall in the United States to confirm the high pressure fuel pipe was properly connected by Hyundai dealers to the fuel pump outlet during prior engine replacement. What is the safety recall? Certain model year 2011-2018 Hyundai Sonata, model year 2013-2018 Hyundai Santa Fe Sport, and model year 2014-2015 and 2018 Tucson vehicles had engines replaced. In some cases, during engine replacements, the high pressure fuel pipe may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak. What will Hyundai do? Hyundai dealers will inspect the connections of the high pressure fuel pipe to the fuel pump outlet for fuel leaking. If leaking fuel is detected, the fuel pipe will be replaced and properly installed with a new one. This procedure will be performed at NO CHARGE. My daughter mentioned to Hyundai Service Advisor, that the engine had been replaced under the recall last Spring 2023. Why didn’t the Service Advisor or Service Technician check the TSB? That should have been the first thing to do, especially when fuel lines don’t go bad that quickly. The level of incompetence at Hyundai of Chantilly Service Department is staggering. I paid over $1300 at Hyundai of Chantilly, most of which is covered by a recall. Now, I’m in the process of requesting reimbursement from Hyundai Motor America, which could take 120 days to process/receive. Why should customers have to do research to find out whether their vehicle was impacted by a recall? Hyundai should be fined civil penalties for failures in fixing recall issues.

Filed May 5, 2022 · Engine, Fuel system · NC · fire

The vehicle started to stall and smoke started to come from the engine compartment. People started yelling the vehicle was fire. Vehicle stopped in the road and burst into flames. Fire department and police were called to scene. Vehicle was a total loss.

Filed Jul 29, 2021 · Fuel system · GA

Our Hyundai Sante Fe Sport smells like gasoline. The odor is very loud and nauseating. We parked it outdoors and the smell is still very loud and immediately noticeable from inside the vehicle and even walking by. We looked it up and saw an article in Consumer Reports (by [XXX] on May 18th describing this same thing. The article states the cars are being recalled however, we had our vehicle towed to Thornton Road Hyundai and were told there is no recall. They have diagnosed it as a leak in the top valve of the cover gasket and are charging $365 to repair it. Additional note - on July 8th, as we drove from Atlanta to Orlando, we witnessed a silver Hyundai Sante Fe Sport on fire (completely engulfed in flames) on the highway. We are very concerned and would like for this concern to be taken seriously. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Filed Jun 12, 2021 · Electrical, Engine · CO · fire

We pulled off the highway to get gas and noticed smoke coming from the hood. We immediately parked at the gas station and my husband, our dog and I got out of the car and within minutes the entire front of the car was in flames. Several passersby stopped and sprayed the fire with their fire extinguishers. We called 911 and the fire department quickly arrived and put out the fire, but the entire front of the car was destroyed. The front of the car melted along with the windshield from the intense heat. The police inspector came and inspected the car and took photos. The car was then towed and our insurance company took possession of the car. There were no warning lights or messages prior to the failure. The only thing we noticed was a slight hesitation in power as we climbed a hill several times in the half hour preceding the failure. My husband, my dog and I would have been in mortal danger from the fire if we had not stopped immediately and gotten out of the car. The safety of other people nearby had also been at risk if the fire department had not arrived so quickly to put out the fire as the smoke began as we were entering the gas station and parked about 50 feet from the gas pumps to escape the vehicle. We have no idea what caused the fire. The engine had been replaced by Hyundai due to a defect that had caused it to fail about 2 years prior to the current failure.

Filed May 26, 2021 · Engine, Fuel system · ND

The problem related to the class action for the Theta II GSD engine happened to my engine (Rod Bearing Failure). This is causing the engine to knock. Will have to replace the entire engine with less than 100k on the vehicle. Ran the vehicle normally and then parked it. Once I got back in the vehicle, I tried to start it and it would not start. I brought it to the dealer, and they came back and said there is a Rod Bearing Failure causing the engine to knock.

Filed Apr 23, 2021 · Engine, Fuel system · 92,000 miles · CO

First we heard what we thought was making a belt loose driving down the road in our local area of denver, then suddenly acceleration was not happening. Giving it gas and nothing. Check engine light came on. Made it home, thank goodness as acceleration was intermittent( and nothing over 25mph) but immediately had it towed to mechanic. Mechanic fixed one sensor and more problems arose. He felt it should be a warranty item but surprisingly its not. Now he thinks the resolve will be in the form of replacing the engine as he's run every other diagnostic test he could.