2021 Hyundai Santa Fe: backup camera failure

Filed Aug 12, 2026 · Driver assistance · VA

My rear back up camera intermitting stops working. I can shift into reverse sometimes and the camera does not come on at all, other times the screen blinks and other times the screen has green lines and glitchy lines. The camera will also come on while I'm DRIVING forward

Filed Feb 25, 2026 · Electrical · MI

The rearview backup camera system malfunctioned. The camera was replaced under a safety recall on my 2021 Hyundai Santa Fe. Within four days of the recall repair, the camera continued to fail intermittently, displaying a blank/black screen and not providing a rearview image when the vehicle was placed in reverse. The vehicle is available for inspection upon request. I also have video documentation clearly showing the malfunction occurring. The failure of the rearview camera puts me and others at risk because the system is required to provide visibility behind the vehicle when reversing. When the screen goes blank, I cannot see pedestrians, children, vehicles, or objects behind me. This creates a significant risk of a backing collision, especially in parking lots and residential areas. The vehicle was brought back to the dealership four days after the recall repair because the issue continued. The dealer stated they could not duplicate the issue at the time of inspection and are requesting a diagnostic fee to continue evaluation. However, I have video evidence clearly showing the malfunction occurring after the recall repair. The vehicle has been inspected by the dealership that performed the recall repair. It has not been inspected by police or insurance representatives. The manufacturer has not personally inspected it beyond the dealership performing the recall repair. There were no warning lamps. The issue presents intermittently when shifting into reverse, at which time the display screen fails to show the rearview camera image. The issue first appeared prior to the recall repair and continued within four days after the recall component was replaced.

Filed May 27, 2025 · Driver assistance, Electrical · CA

I am writing to formally express my deep concern and dissatisfaction with the ongoing quality and safety issues I have experienced with my 2021 Hyundai Santa Fe, which I purchased new in March 2021. Despite regular maintenance and careful ownership, this vehicle has presented a persistent pattern of failure—most notably involving the electrical systems, onboard cameras, and overall build quality. Specifically, the following issues have occurred: •The rear backup camera has intermittently failed for an extended period, frequently displaying a black screen or static lines, rendering it unusable. •The front camera system has now failed entirely, disabling several advanced safety features. A warning alert is permanently displayed on the dashboard and cannot be dismissed. •I was recently informed that repairing this front camera will cost approximately $2,400, a significant expense for a system that should not fail this early in the vehicle's life cycle. •The overall quality of the interior materials has proven to be poor, with excessive wear and inconsistent performance of various controls and features. •In general, the engine power and performance fall well below expectations, especially given Hyundai's advertised standards. These recurring issues have not only affected our driving experience but have also introduced serious safety concerns, particularly as critical systems such as cameras and driver-assist features are now non-functional. We have never experienced this extent of problems with any vehicle in our ownership history. At this point, we are extremely disappointed and frustrated, and we feel that Hyundai has failed to uphold the level of quality and reliability expected from a modern, family-oriented SUV.

Filed Dec 23, 2024 · TN

Rearview Camera does not work (Signal Loss message appears). I nearly hit 1 adult and 2 small children that were passing behind my vehicle in a parking lot. I felt the need to report this even though a recall is being put into place. I have an appointment already to have the camera repaired.

Filed Sep 13, 2022 · Driver assistance · 21,000 miles · IA

The contact owns a 2021 Hyundai Santa Fe. The contact stated that while the back-up camera was activated, the screen display turned to a green color and no image was visible, creating a visibility hazard for the driver. The contact indicated that the failure was intermittent. The vehicle was taken to the local dealer who was unable to duplicate the failure or retrieve a fault code. The vehicle was not repaired. The manufacturer was not yet notified of the failure. The failure mileage was 21,000.