Hyundai Santa Fe backup camera problems

Filed Oct 31, 2026 · VT

Vehicle Identification Number (VIN): [XXX] Vehicle: 2022 Hyundai Santa Fe Component: Rearview backup camera the federal safety agency Recall: 271 (Campaign Number 24V879000) I am submitting a safety complaint regarding the rearview backup camera on my 2022 Hyundai Santa Fe. The backup camera flickers when the vehicle is placed in reverse, causing an intermittent and potentially unreliable rearview image. This is a serious safety concern because the backup camera is an important safety feature that helps drivers identify pedestrians, children, pets, and obstacles behind the vehicle. When the image flickers or becomes unreliable, it can compromise the driver’s ability to safely maneuver in reverse and increase the risk of an accident or injury. I am concerned that this issue may be related to the rearview camera defect addressed by Hyundai Safety Recall 271 (the federal safety agency Campaign Number 24V879000). I would like the federal safety agency to investigate whether this problem affects additional vehicles or whether the existing recall adequately addresses the underlying defect. I am requesting that the federal safety agency review this complaint, investigate the cause of the backup camera malfunction, and determine whether additional safety action or an expanded recall is warranted. A malfunctioning rearview camera should not be dismissed as a minor inconvenience when it directly affects driver visibility and pedestrian safety. The vehicle’s VIN is [XXX]. I ask that the federal safety agency consider this specific vehicle and its reported symptoms when evaluating the scope and effectiveness of the existing recall. I respectfully request that this complaint be documented and considered as part of the federal safety agency’s ongoing vehicle safety investigations and recall evaluations. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 31, 2026 · Driver assistance, Electrical · OH · crash

My 2024 Hyundai Santa Fe Calligraphy was purchased in February 2026 with about 12,000 miles on it. The previous owner had problems with the backup camera and had returned it to the dealership. When I bought it, I was assured that the camera issues had been fixed. It worked fine for a few months, then I started getting a green screen with "no signal" message when I tried to go into reverse about 75% of the time in May of 2026. I took it to the dealership and they could not get the problem to duplicate. They ran a basic diagnostics test on it and said everything was fine. I picked up the vehicle and it started malfunctioning again, so I took it back. I alerted the service department driver what was going on with it and asked him to see if he could duplicate the problem while I spoke with the advisor. The driver was able to get it to duplicate the green screen. The service department replaced a cluster unit (it is under warranty) and returned the vehicle to me. It worked fine until early October, and then the green screen issue occurred again. The screen also began flickering at times when I put it in drive. I made an appointment to come in and have it looked at but they said if it was working on the day I came in that they would not be able to do anything, as it had to throw a code. A few days before my appointment I was backing up in a parking lot and the reverse camera screen wasn't working. Another vehicle was backing up at the same time and I was unable to see them (they didn't see me either) and my collision warning did not work, either. We collided and my vehicle was dented badly on the lift gate. I took the vehicle back to Hyundai and they found a coaxial cable that was loose, tightened it, and it worked for 3 days. Now it's not working again and I still have damage to the rear-end of my car from the parking lot accident.

Filed Sep 13, 2026 · SC

Rear Back Up Camera Had Moisture In The Lenses Making The Rear Back Up Assist Worthless. Nearly Caused Multiple Collisions While In Revers.

Filed Aug 12, 2026 · Driver assistance · VA

My rear back up camera intermitting stops working. I can shift into reverse sometimes and the camera does not come on at all, other times the screen blinks and other times the screen has green lines and glitchy lines. The camera will also come on while I'm DRIVING forward

Filed Jun 4, 2026 · Driver assistance · 92,500 miles · AR

The contact owns a 2022 Hyundai Santa Fe. The contact stated that while in reverse (R) on several occasions the rearview camera went completely white and the camera did not come on at all. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 92,500.

Filed May 19, 2026 · Body, Electrical · FL

I was trying to back up a few times and not being able to see some objects behind while looking at the rear view camera on my Hyundai Santa Fe 2024.

Filed Apr 23, 2026 · Driver assistance · IL

Rearview camera has failed with a green screen instead of the camera view. This recall was covered by recall 24V87900 (Hyundai recall 271) for 2022 Santa Fe but my 2022 Santa Fe is not covered by this recall.

Filed Apr 22, 2026 · Electrical, Suspension · KY

The vehicle intermittently fails to reverse properly, hesitates, jerks, and at times locks despite no obstruction present. This occurs during normal use and creates a serious safety concern, particularly when backing out of parking spaces or into traffic. In addition, the vehicle exhibits ongoing electrical issues, including intermittent warning lights, rearview camera distortion or failure, inconsistent system operation, intermittent inability to unlock using the key fob or door handle, and the vehicle fan or air system continuing to run for extended periods after the vehicle has been turned off. These issues occur without consistent warning and have not been resolved despite multiple service visits. The vehicle is also subject to an active safety recall (the federal safety agency Recall 26V218000, Manufacturer Recall 298) involving the front seatbelt anchor. The recall remains unrepaired, with no remedy currently available. I have personally experienced the seatbelt becoming stuck and not releasing properly, which presents an additional safety risk. The vehicle also experienced a battery failure. I was initially informed that the battery could not be replaced without cost; however, it was later replaced. Despite repeated concerns, the hybrid battery system was not tested or evaluated, and this remains an unresolved issue affecting vehicle reliability and safety. Additionally, the vehicle has experienced tire tread separation and peeling requiring replacement. This is not consistent with normal wear and may indicate alignment, suspension, or other underlying vehicle-related defects. The vehicle has been inspected by the dealership multiple times; however, the issues were not reproduced and no corrective repairs were performed. These problems are intermittent and occur during regular day-to-day operation. Collectively, these unresolved issues present an ongoing safety risk to the driver and others.

Filed Mar 31, 2026 · AZ

I am writing because my local Hyundai dealer is failing to make the repair in a timely manner consistent with what my recall notice stated, and is requiring that I make TWO trips to Hyundai in order to get this NECESSARY recall work completed. Meanwhile, if the camera fails, it could put me and others at risk. My service representative, [XXX] , and his service manager showed ZERO concern about my time or possible dangers if the rear camera fails, stating that it's Hyundai corporate that made the policy that customers must have their car inspected and photos taken of the rear camera harness assembly during this first visit, BEFORE ordering the parts under my vehicle's specific VIN number. Once they do this and submit it to Hyundai corporate, they say, the parts will be ordered and I will be contacted AGAIN to make yet ANOTHER appointment to have the parts installed. My letter from Hyundai says NOTHING about having to make two visits. It says to schedule an appointment, and the recall work will be done. I actually tried to call the 855 Hyundai number to schedule the work, and that operator said nothing about two visits; she was unable to book the appointment she'd given me, so directed me to the local Hyundai dealer, who also said NOTHING about two appointments being needed to have this recall work done. I am concerned, because i am scheduled to drive out of town in a high pedestrian and vehicle traffic area in two weeks and was doing my due diligence to get the recall work done before the trip. I feel that the two appointments are unnecessary when EVERY 2025 Hyundai Santa Fe with this feature is equipped with the same rear camera and rear camera harness assembly, such that there's no reason to have to FURTHER register it with my VIN, that this could all be done in one appointment. Requiring customers to come for 2 appointments--especially without telling them anywhere in the letter or during 2 phone calls--simply increases risk of injuries if the camera fails. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM

Filed Mar 24, 2026 · TX

I'm reporting a rearview camera issue in my Hyundai Santa Fe 2020. The camera image was previously static/distorted and has now completely stopped working. When the vehicle is placed in reverse, no image is displayed. This creates a safety risk, as the rearview camera is essential for visibility and preventing accidents while backing up. I am aware there has been a recall for similar rearview camera issues; however, my vehicle is not included because the recall is VIN-specific, despite experiencing the same problem.