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Hyundai Santa Fe windshield crack problems

32 of the 7,720 owner complaints about the Hyundai Santa Fe describe windshield cracks, most of them for the 2025 model year.

owner complaints
32
worst model year
2025
typical mileage
19,000
Is there a fix? There is 1 recall for this area of the car. See below

By model year

  • 2026
    1
  • 2025
    7
  • 2024
    2
  • 2023
    4
  • 2022
    2
  • 2021
    3
  • 2020
    3
  • 2017
    1
  • 2014
    1
  • 2013
    2
  • 2010
    1
  • 2007
    1
  • 2005
    1
  • 2003
    3

What owners say

Filed Sep 1, 2026 · Visibility · AR

I am reporting a potential safety defect involving repeated windshield chipping and cracking on my 2025 Hyundai Santa Fe. The vehicle was purchased new. The first incident occurred on April 15, 2025, approximately three months after I purchased the vehicle. While driving approximately 60 mph on a highway in clear, dry conditions with no gravel or unusual road conditions, a small rock struck the upper-right portion of the windshield. The windshield cracked from the impact. The windshield was subsequently replaced on June 6, 2025. In June 2026, while again driving approximately 60 mph on a highway under clear and dry conditions, a small rock struck the center of the windshield and caused a chip. In July 2026, approximately one month later, another small pebble struck the upper-middle portion of the windshield and caused another chip. There were no crashes, sudden braking, turning maneuvers, or unusual driving conditions involved in these incidents. I am concerned because the windshield has repeatedly chipped or cracked from relatively small rocks or pebbles. I have owned and driven other vehicles for many years and have never experienced this level of repeated windshield damage from minor road debris. The windshield was supplied by Hyundai. I believe the repeated failures warrant investigation into the quality, durability, material, manufacturing, or specifications of the windshield glass used in this vehicle. The windshield is an important safety component, and a chip can potentially develop into a larger crack and impair the windshield's integrity while the vehicle is being driven. I have photographs of the most recent chip and an invoice documenting the windshield replacement performed on June 6, 2025. I am requesting that the federal safety agency review this complaint and determine whether similar complaints exist and whether a safety-related defect or trend may be present in the 2025 Hyundai Santa Fe.

Filed May 11, 2026 · FL

Spontaneous windshield crack

Filed May 5, 2026 · Visibility · OH

The windshield spontaneously cracked while parked. There are no signs of impact to explain the crack. This can be a safety concern as it can continue cracking, impede visibility and even burst possibly sending glass towards occupants.

Filed Apr 24, 2026 · PA

On two occasions, five months apart, the windshield cracked for no apparent reason. No foreign object hit the windshield. The replacement was NOT a generic. If was a Hyundai OEM. Two cracks, which spread over the windshield is not “normal”, in my opinion. Thank you

Filed Feb 7, 2026 · UT

2026 Hyundai Santa Fe - Front windshield had spontaneous horizontal crack about 8" on driver side WHILE PARKED WITH NO IMPACT. Car is new with NO ROCK CHIPS. Our winter nights were about 15-25 degrees and the crack would spread WHILE PARKED overnight. Within a week it spread to 24" while trying to get the dealer to agree that this is a warranty issue with no luck. Was told it is NOT a warranty issue. Upon purchasing this new car, I had purchased the "Windshield Protection" package for $595. with the impression it would cover things like this, but it only covers rock and road debris chip REPAIRS, not REPLACEMENTS. Looking at the crack, the windshield appears to be literally HALF AS THICK as other windshields in my past. NOT getting the car washed until it's repaired Google and Facebook searches show MANY complaints about FRAGILE, THIN windshield glass and SPONTANEOUS CRACKS and SHATTERING, even with NO IMPACT. There is even a reported class action lawsuit for this same issue with the Hyundai Palisades. Dealer claims to be unaware of this problem, but there are many online complaints for the 2024 and 2025 Santa Fe's. Now I have to pay my $500 deductible with MY AUTO INSURANCE due to a faulty, thin windshield??

Filed Jan 15, 2026 · Acceleration, Driver assistance · GA

This car was in a BBB binding Arbitration and Hyundai was told to fix: speed control malfunction, speed linit not posting to hub arbitrary fan engagement. The Dealership ALM West had the car 2 weeks and the car sat on their lot. They said we are unable to duplicate the problem. Now in addition I showed them the cracked windshield and they were not responsible. I had an insurance complaint I took it to Safelite and replaced the windshield yesterday and I got it back with a new windshield and it also had a Crack in the replacement windshield. I think Hyundai knows there's a problem with the glass which is also part of the safety system of the car.

Filed Jan 9, 2026 · Visibility · WI

Within a month of purchasing the vehicle [March of 2025] I was having a windshield replaced due to a crack. After I had that one installed, it needed to be replaced due to scratches on the windshield [safelite warrantied it under faulty glass]. Now within 2 weeks I have had 2 small impacts and 2 chip/cracks filled. I have never had issues with windshields in my driving career thus far like this. I understand windshields can pick up rocks and what not but searching online it doesn't seem to be an isolated incident at all. I think Hyundai may be using cheap glass or something. This is very frustrating because im constantly looking anytime I hear an impact on the windshield. Also, I do not want to be constantly calling safelite for chip repairs

Filed Dec 16, 2025 · PA

Windshield has crack starting in lower left corner cracking upward to the right. 2nd cracked sine May 2025. Reported 1 crack previously

Filed Nov 22, 2025 · Visibility · PR

Something is wrong with the front windshield. Since I bought this SUV the last year, I've noticed that the wipers are very noisy and the windshield gets dirty very frequently. The last week, the windshield cracked for no apparent reason. I called the dealer and their response was that it's not covered by the warranty and I have to claim it from my car insurance. They also have no explanation for the wiper problem and the stains that appear on the windshield.

Filed Jun 8, 2025 · NC

The glass on the 2024 Hyundai Santa Fe seems to be incredibly unsafe. 2 weeks after purchasing the vehicle, while driving on [XXX], something kicked up into the windshield and cracked it. The crack was about 12 inches long. Overnight, the crack doubled in length. The replacement glass that was ordered to Safelite was broken upon delivery. While waiting for a new windshield, something else hit the windshield on the interstate and there was another chip. 2 weeks after my windshield was finally replaced, I found that the passenger front window was cracked in the top corner and had no idea why. Within 2 days, the window was cracked all the way from the top to the bottom. This weekend, something hit the windshield on the interstate again, and the windshield is once again cracked/chipped. I have owned 11 cars in 16 years and none of them have ever had windshield damage, despite spending my entire driving life in the same area. Now, a new car that I purchased for the purpose of avoiding maintenance costs has had 3 cracked/broken windows in 12 months, and I've spent $1000 on glass and will now have to spend another $100-$500 more to fix this one. Hyundai warranty does not cover it. Glass coverage is not an option for insurance in North Carolina. I believe that the glass on newer Hyundai vehicles is very cheap, defective, and unsafe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Related recalls

Visibility: windshieldReported December 28, 2021 · 26,413 vehicles affected
What is wrong
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Santa Fe, 2021 Sonata, and Elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.
Risk
A windshield that detaches from a vehicle during a crash can increase the risk of injury.
Remedy
Dealers will remove and reinstall the front windshield panel, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 216.

Recall number 21V00M000 · Recall details

Questions about the Hyundai Santa Fe windshield crack

Which Hyundai Santa Fe years have windshield cracks problems?

The model years with the most reports are 2025 (7 complaints), 2023 (4 complaints) and 2003 (3 complaints).

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