The contact owns a 2016 Hyundai Tucson. The contact stated that the front passenger’s side door and the rear driver’s side door would not open remotely or manually, from inside or outside the vehicle. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 160,000. The VIN was not available.
2016 Hyundai Tucson locks complaints
Page 2 of 6: complaints 11 to 40 of 158, newest first, as owners wrote them.
I am having problems with the driver side door. The latch is not working properly. The door gets stuck and doesn't open all the time from the outside. Or I have to tug hard 2 to 3 times before it will open. I had this problem with the passenger side door. It would only open from the inside. Hyundai fixed this for free because it was still under warranty. Now I'm having the same issue with the driver side door. I read in all the reviews and comments that other people are having the same issue and have filed a complaint but nothing has been done. Why is this no getting solved? or Recalled? I bought my 2016 Hyundai new. It only has 43, 000 miles. I take good care of my Hyundai. What is Hyundai going to do to resolve this matter. How many people need to file a complaint in order to get this resolved? A response will be greatly appreciated. Thank you. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Rear liftgate did not latch on three occasions this winter when temperatures were below freezing down to -4 degrees. The liftgate would lower but not latch properly. Dash would indicate that lift gate was not latched. Attempts to latch manually were unable. During the drive home, the lift gate would moved freely. In order to not risk spilling cargo, we moved everything out of the trunk area.
2016 Hyundai Tucson Front Right Passenger door latch does not allow door to be opened from the outside. No warning. Research shows this as a definite safety issue on several Hyundai models and has been for years but see no recall. Doors can be impacted from both inside and outside with no warning. Crawling over the seats from the inside to open the door or being trapped in vehicle are a real possibility. I have a scheduled appointment but understand it could be a costly repair that should be considered a replaceable manufacturer’s defects AND A SAFETY HAZARD!!!! Car only has 66,000 miles.
Rear door on the driver's side will not open from the outside or the inside. This is a known problem but there is no recall. I called my local dealership and they won't guarantee that this is under warranty, and they won't give me an appointment for 6 weeks. Hyundai and it's Service Reps are clearly not concerned with their customers.
Driver's side passenger door sounds like it is unlocking when I use the key fob or the interior power lock on the driver's door, but the passenger door can only be opened if I reach from the driver's seat across the center console to manually open the door using the handle. No way to open the door from the outside using the outer handle, even if it looks like the lock is fully open from the inside. No dashboard warning symbols. This appears to be the subject of a technical service bulletin, Hyundai TSB 21-BD-006H, so I will be contacting my local Hyundai dealer next week to set up an appointment for diagnostics and repair, hopefully covered under the extended warranty described in the TSB.
The contact's husband owns a 2016 Hyundai Tucson. The contact stated that the rear passenger’s side door was unable to open from inside or outside the vehicle. Additionally, the driver's side rear passenger door was also unable to open. No warning lights were illuminated. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000.
Driver Door and right rear door are having issues opening. Unable to open right rear passenger door at all which is a safety concern. Hyundai dealer stated nothing was wrong when I first reported the front door handle issues
Both the rear driver side and rear passenger side door lock actuators have failed, making it impossible to open either door from inside or outside the vehicle. This is very dangerous in general, but especially young children are in the backseat.
Rear passenger door suddenly would not open from either the inside or outside. My child was in the car, and I could not get him out for some time. This was a safety concern even without an accident or emergency, and creates a potentially fatal situation if there is an accident or fire where a child would need to be retrieved from the vehicle. From internet searches, this is not an isolated incident, and should be addressed by the manufacturer. As a note, this is in addition to, and distinct from, the known issue of the front doors wearing out and not opening from the outside.
Rear drivers side door latch stopped working unprovoked. The door was working fine and was parked for the night. The next morning the rear drivers side door would not open from inside or outside upon unlocking doors. This is a safety concern due to the fact that in the event of an accident emergency services would have a difficult time accessing the rear passenger area of the vehicle delaying any medical attention that would possibly be needed in the event of an accident.
Door locks do not unlock. Cannot get out of the car from inside and cannot get in to the car from the outside.
Door handles on vehicle not working. When you go to pull back on the door handle it won’t open. I couldn’t get my Nephew out of the car. Very frightening. Had to crawl through the hatch to get to him. It started one day with my driver door and I had to pull back at least twice or more before it opens. Now the front passenger’s side door will not open unless pulling the handle from inside to let them in. Back doors are not wanting to open from outside. The day my Nephew was trapped no door would open. Thank god the hatch opened. This is a serious safety issue. Makes me nervous that one day I won’t be able to open my car doors from the inside too. I had trouble with that yesterday on the front passenger door. I don’t have kids and it’s just me a single lady that lives 5 minutes from work. I typically don’t have kids in my vehicle, this was the first time. Made me look like a bad auntie putting my brother’s child in danger. There is hardly any wear on my vehicle, so there must be an issue with the door handles in general.
3 of the 4 doors of my 2016 Hyundai Tucson are suddenly unable to be opened from the outside or the inside. There has been no damage to the vehicle. The driver door is able to be opened at this time. This is a major safety issue as passengers are not able to exit the vehicle in the case of an emergency/children passengers are not able to be removed from the vehicle. This seems to be a widespread issue for 2016 Hyundai Tucson customers. Internet thread included below: https://www.cargurus.com/Cars/Discussion-t57988_ds1084478
The passenger door will not open after being unlocked
Back passenger door will not open from time to time from the outside or inside. It unlocks and everything but you have to keep trying before it opens. I looked this up and it is common for the 2016 Hyundai Tucson. This is a defect that can be dangerous under certain circumstances.
The contact owns a 2016 Hyundai Tucson. The contact stated that after locking the front passenger’s side door, the door was seized in the closed position and could not be opened when unlocked. The contact indicated that extreme force was needed to pull the door handle while attempting open the door. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 52,000.
Both rear doors do not open from the outside or inside, no child lock engaged. Usually takes several tries locking/unlocking to get door open. In the event of a crash, passengers would not be able to exit the vehicle. Not inspected, and no warning lamps.
The contact owns a 2016 Hyundai Tucson. The contact stated that the driver's side rear door was unable to be opened from inside or outside the vehicle. The dealer was made aware of the failure and scheduled an upcoming appointment for a diagnostic test. The vehicle was not yet diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 81,000.
Rear passenger door will not open from outside or inside after unlocking. Basically, the door stays locked. Only after repetitive banging on the door handle (outside) will it sometimes open (more often it just stay locked - it may be days and dozens of attempts before it haphazardly opens). Additionally, the front drivers side door does not open on the first pull from the outside (it requires at least 2 pulls - sometimes as many as 4 pulls to finally open). Finally, the front passenger door is experiencing similar problems where it may take a second pull to open the door (this door only recently started having this problem and it opens normally most of the time). It can't be a coincidence that 3 out of the 4 doors on this vehicle are having problems with the door locks. So far the front doors open fine from the inside but the rear drivers side door is a serious safety hazard as I have a 3 yr child that sits in the back seat regularly. A simple google search brings up dozens of links and articles where owners of the same model vehicle are complaining of the exact same problem. It's obvious that this is a common issue with this vehicle but so far no recall even acknowledgement by the manufacturer has been issued. This is a safety issue - PLEASE HELP
Locks and Latches have stopped working. My rear passenger and driver side latches do not open. It is a safety hazard for anyone riding in my vehicle.
Passenger side front door lock intermittently does not unlock either by pressing door handle or remote control. Passenger can be trapped inside of vehicle in the event of an emergency egress being needed. Problem is intermittent for now, but growing in frequency!
The car doors don’t open even after unlocking. I can hear and see the door is u locked but the door doesn’t open from outside. Unable to open the door and get my kid out in case of emergency
The contact owns a 2016 Hyundai Tucson. The contact stated that the rear driver’s side door latch would not unlock and could not be opened from inside or outside of the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 43,000.
Driver side door doesn’t open after unlocking unless you yank on handle 10+ times, and now driver side window no longer goes up. Motor works for window to go down but not up, so it is now a safety concern! A quick Google search reveals countless 2016 Hyundai Tucson owners experiencing the exact same thing- and always with the driver door only.
The contact owns a 2016 Hyundai Tucson. The contact stated that the rear passenger’s side door failed to open from inside or outside of the vehicle. The contact had spoken to the dealer and was informed that the vehicle was not under recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,000. The VIN was not available.
Rear door will not open from the inside or the outside
The driver's side front door and rear door lock actuators failed in both the doors and you are unable to open the doors from the exterior of the vehicle after the doors have been locked. The only way to open them is to go around and open them from the inside of the vehicle. This is a major safety concern due to not being able to quickly access the vehicle from the outside to get someone out of the car if it was to be involved in a wreck/on fire. As a first responder this is a situation that I have encounter in my work experience and could be the difference in someone living or dying in a collision. This issues is well documented online and with the dealership when I called to discuss it with them. This part does not have any warnings before it fails and one day it just stops working. Our vehicle is a 2016 and has around 50,000 miles so it is not old by any means. I have not had any of the parts examined by anyone such as the insurance company but I am a police officer that is trained in Advance Crash Investigation and Crash Reconstruction.
Rear driver side door handle does not open, seems to be a safety issue with this car
Both rear doors will not open from outside or from inside the vehicle. Children passengers had to clime to front to exit car. Extremely dangerous.
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