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2016 Hyundai Tucson locks problems

158 complaints (10% of all complaints for this car). Typical mileage when it fails: 65,000.

owner complaints
158
of this car's complaints
10%
typical mileage
65,000
crashes
0
recalls
1

Which part fails

  • Doors: latch
    127
  • Doors: lock
    9
  • Hatchback/liftgate: lock
    2
  • Fueling/charging door/hatch/port: latch/lock release system
    1
  • Electronic lock/latch actuator
    1
  • Doors: latch: emergency mechanical release
    1
  • Doors: latch plate
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Hyundai Tucson locks problems in other years

200520062008201020132014201520162017201820212022

Specific symptoms reported on the 2016 Hyundai Tucson locks

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Door locks 302

Related recalls

Latches/locks/linkages: hood: latchReported May 24, 2016 · 81,000 vehicles affected
What is wrong
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
Risk
If the primary hood latch is inadvertently released and the secondary latch cannot secure the hood, the hood may unexpectedly open while driving, increasing the risk of a crash.
Remedy
Hyundai will notify owners, and dealers will replace the secondary hood latch, free of charge. The recall began on June 30, 2016. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 145.

Recall number 16V348000 · Recall details

What 2016 Hyundai Tucson owners say

Most recent owner complaints, unedited.

Filed Oct 14, 2026 · Electrical, Locks · 95,000 miles · SC

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at 15 MPH, the vehicle failed to accelerate when the accelerator pedal was pressed and released repeatedly at 1,200 RPM. The transmission warning light illuminated. Additionally, the rear driver's and rear passenger's side doors failed to open. The dealer was notified of the failure but informed the contact that there was no recall associated with the VIN. The contact associated the failure with the federal safety agency Campaign Number: 16V628000 (Power Train, Electrical System); however, the VIN was not included in the recall. The manufacturer was notified of the failure by email. The failure mileage was approximately 95,000.

Filed Jun 29, 2026 · Locks, Visibility · 52,000 miles · NC

The contact owns a 2016 Hyundai Tucson. The contact stated that while the vehicle was parked, the front passenger’s side door failed to unlatch as needed. The front passenger's side window failed to roll up or roll down. The driver's side rear door failed to unlatch or latch as needed. Additionally, the trunk switch failed to operate as needed. The dealer was made aware of the failures but provided no assistance. The contact was informed that the repairs were not covered under recall or warranty. The contact stated that the vehicle was unsafe to operate. The contact feared being locked inside the vehicle and being unable to exit the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.

Filed Nov 14, 2024 · Locks · FL

The driver's side rear door cannot be opened from either inside or outside. In researching the problem, I found evidence that the issue is commonly reported with the Model 2016 Hyundai Tucson, which I own. Many other owners have reported that their vehicles have experienced the same issue. Mechanics have also expressed curiosity about why there hasn't been a factory recall. The problem is a design issue in some model years, including the 2016 model year. Inability to access the back seats from the driver's side is an obvious safety concern.

Filed Sep 6, 2024 · Locks · 25,000 miles · GA

The contact owns a 2016 Hyundai Tucson. The contact stated while the vehicle was parked at the residence, the rear doors on the driver’s and passenger’s sides were not opening as needed after several attempts of locking and unlocking the doors. The vehicle was not towed to a dealer or independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 25,000.

Filed Apr 18, 2024 · Locks · TN

The driver side door will no longer open from the outside. I have to crawl through the passenger side to open the door from the inside. According to a Google search, this is a common issue with this car.

Filed Jul 24, 2023 · Locks · 30,000 miles · NY

The contact owns a 2016 Hyundai Tucson. The contact stated that the passenger’s side rear door was stuck closed and was unable to be opened from inside or outside the vehicle. The contact stated that the door had been stuck closed for a month. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.

Filed Mar 23, 2023 · Locks · NC

The issue that is prominently in other Hyundai cars is the rear back doors will not open to be released. The locks will unlock and lock and it has no correlation with key battery and power to the door; the issue is the latching mechanism itself. This is a hazard to those who need to get out of vehicle in serious and emergency situations and having a door failed on a latching mechanism is not okay. This is also an issue to parents or guardians who travel with kids and use the child safety lock, and there is not a proper solution to this issue without tearing the door apart and having that be paid out of pocket of their own expense because a door latching mechanism has failed them. The responsible owner of this situation needs to be addressed and resolved by Hyundai, itself.

Filed Mar 20, 2023 · Locks · IL

Arrived home and went to open rear passenger door to remove recently purchased groceries and rear door will not open. I've tried locking, unlocking, trying to open from the inside and outside and door just won't open. Awaiting service appointment and diagnosis.

Filed Mar 13, 2023 · Locks · CO

On the way to work this morning, the rear lift gate came unlatched and did not stay secure. Although the lift gate did not raise while on the highway, it did rattle and bounce. The temperature outside was approximately 21 degrees Fahrenheit. A couple other similar events have occurred at below freezing temperatures.

Filed Mar 7, 2023 · Locks · TX

The door latch has failed on now 2 of my doors. The rear driver side door will not open from either the inside or outside and the front passenger door will not open from the outside without pulling the handle 5 to 7 times. I have looked at the other comments from other people with this car and this is a known issue, this should be made a recall since so many people are having the same issue.

Questions about the 2016 Hyundai Tucson locks

Does the 2016 Hyundai Tucson have locks problems?

Owners have filed 158 complaints about the locks of the 2016 Hyundai Tucson, 10% of all its complaints.

At what mileage do 2016 Hyundai Tucson locks problems start?

The typical (median) mileage in owner complaints is 65,000 miles.

Was there a recall on the 2016 Hyundai Tucson locks?

Yes, 1 recall: 16V348000. Check your VIN to see if your car still needs the free repair.

What year does the Hyundai Tucson have the most locks problems?

The Hyundai Tucson model years with the most locks complaints are 2016 (158 complaints) and 2017 (15 complaints).

Other 2016 Hyundai Tucson problems

Transmission 518Engine 430Body 227Electrical 217Acceleration 112Fuel system 56Brakes 50Visibility 41Lights 29Steering 22Airbags 15Driver assistance 14Suspension 8Seats 4Seat belts 3Wheels 2

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