Door latch issue. Driver's side door has to be pulled multiple times after unlocking to open from the exterior. Passenger side door latch has become completely inoperable and does not open from the interior or exterior now. To have multiple doors fail at the same time seems like a true design failure / flaw and an inoperable door a true safety hazard.
2016 Hyundai Tucson: doors won't lock, open or latch
302 of the 1,626 complaints about the 2016 Hyundai Tucson describe doors won't lock, open or latch.
- owner complaints
- 302
- of this car's complaints
- 19%
- typical repair cost reported
- $898
- typical mileage
- 61,000
- recalls
- 1
Is there a fix? There is 1 recall and 1 service bulletin for this area of the car. See below
Doors won't lock, open or latch by model year
What owners say
All the door locks and actuators/latches are failing. Hyundai claims there is no recall for it, and the price for one door repair is $1384... This is a safety issue since the passenger in the rear seat could not get out in an emergency!
Within the last month, the passenger side front door will no longer open from the outside even if the door is unlocked. The driver must lean over to open the passenger door from the inside. Then approximately one week ago, the passenger rear door began to have issues in that it would not open from the outside nor would it open from the inside. This is a known safety issue which puts passengers at risk. A Technical Service Bulletin 21-bd-006h extends the warranty coverage to 10 years/unlimited mileage, however my 2016 Hyundai Tuscon is six (6) months outside of this window. The local Hyundai dealership will not fix under this door latch warranty extension and quoted a cost of $885.00 to remove and replace both latches. I currently have a case opened with Hyundai USA Customer Affairs and am waiting to see if Hyundai will cover the cost of repairs and fix the two door latches. If they do not, I will consider legal remedies.
Driver side door lock actuator failure yesterday. 4/10/26 Purchased this car 8/15/25 was not told there was a problem and recall
I had ANOTHER door latch lock assembly fail on my 2016 Hyundai Tucson. There was a TSB for this issue that the dealership said expired for my vehicle three months ago. They wanted a $200 diagnostic fee for a total repair of close to $1000. They confirmed it was another door latch lock assembly, although I’m not sure how because the door would not open from the inside OR the outside. When the rear passenger side assembly failed a week ago, my kids were stuck in the back of the vehicle. This is a potentially dangerous issue that Hyundai seems to be aware of. If the front driver’s side goes at the wrong time, and I am not able to open my door, it could have disastrous consequences. I could become trapped in my car in the event of an accident, fire, etc. Hyundai needs to recall all door latch assemblies and just replace them all free of charge. It’s ridiculous that it’s a guessing game of when they might stop functioning properly and potentially trap you inside the vehicle.
Front passenger door will not open using the key fob. It has to be opened from the inside door handle. If there was an accident the door would not be able to open from the outside. This is a serious safety issue. There have been numerous issues with this problem. Hyundai should recall these vehicles for this safety issue
The back passenger door will not open from inside or outside. The front passenger door will not open from outside or inside. The warranty will not cover this as they are saying it it wear and tear. Hyundai has confirmed they know there is an issue with the doors but refuse a recall to fix this.
Door latch - after a few attempts of trying to open my rear passenger door. The handle does not seem to function properly and I’ve seen that a lot of 2016s Tuscon have this issue with their doors
One of the back doors Will not open. Lock is stuck on. This is VERY Dangerous if need to get a child strapped IN/ OUT!!!! I googled this and see it's been a problem for many years on this make/model. HIGH FEES from dealers per door for their manufacturing Defect! Easy fit for a husband who will pull the door apart to fix the issue! Which MINE IS NOT!
The door latch mechanisms are all faulty. I have read in many forums where this is a common issue with Hyundai models. The door latch on the back passenger door will not operate from inside or outside. The other three doors must be pulled on repeatedly in order to gain access. This creates a very dangerous situation of entrapment if there car were to catch fire or be in an accident. It’s almost impossible to get into the car from any door. The issue isn’t a locking issue either, doors will eventually open after repeated attempts.
Left rear door lock will not Release when exterior or interior latch handle Is pulled to open door
Rear doors not opening regardless of door latch being engaged from the inside or outside handles. Due to being unable to open the rear doors, safety of rear passengers in non-emergency and emergency situations is significantly compromised. A formal recall has not been issued, yet in doing a quick internet search, this issue has been prevalent for years, which is very concerning.
Service bulletins that may apply
Related recalls
Latches/locks/linkages: hood: latch
- What is wrong
- Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
- Risk
- If the primary hood latch is inadvertently released and the secondary latch cannot secure the hood, the hood may unexpectedly open while driving, increasing the risk of a crash.
- Remedy
- Hyundai will notify owners, and dealers will replace the secondary hood latch, free of charge. The recall began on June 30, 2016. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 145.
Recall number 16V348000 · Recall details
Questions about the 2016 Hyundai Tucson door locks
Is doors won't lock, open or latch a common problem on the 2016 Hyundai Tucson?
302 of 1,626 owner complaints about the 2016 Hyundai Tucson (19%) mention doors won't lock, open or latch. The model year with the most reports is 2016.
How much does it cost to fix doors won't lock, open or latch on the 2016 Hyundai Tucson?
Owners who mentioned a price put the repair at about $898 (median of 26 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2016 Hyundai Tucson?
There is 1 recall and 1 service bulletin for the same area of the car. Check them below with your VIN.
Other symptoms on the 2016 Hyundai Tucson
Hesitation 146Engine failure 126Stalling 122Jerking 120Check engine light 112Oil consumption 91Power windows 81Knocking 78Loss of power 57Shudder 39Fire or smoke 38Slipping 31Won't shift 30Overheating 28Transmission failure 28Key fob 27Misfire 21Sudden acceleration 18Headlights 15ABS 14Warning lights 12Grinding brakes 10Harsh shifting 10Airbag light 7Fuel pump 5Won't start 5
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