2016 Hyundai Tucson: sudden unintended acceleration

Filed Aug 16, 2024 · Electrical, Transmission · 140,000 miles · OK

The contact owns a 2016 Hyundai Tucson. The contact stated while driving approximately 40 MPH, the vehicle lost motive power. The contact depressed the accelerator pedal and the vehicle lunged forward. The contact stated no warning light was illuminated. Additionally, the contact stated that when the vehicle was stopped, after depressing the accelerator pedal, the vehicle hesitated and then lunged forward. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to the federal safety agency Campaign Number: 16V628000 (Power Train, Electrical System); however, the VIN was not included. The failure mileage was approximately 140,000.

Filed Jul 17, 2023 · Acceleration, Transmission · 20,000 miles · HI

The contact owns a 2016 Hyundai Tucson. The contact stated that all four automatic windows failed to operate as needed. The front driver’s side window started failing and an appointment was scheduled with the dealer to repair the window. While testing the windows in the dealer parking lot after the repair, the front passenger’s side window fractured, and the dealer agreed to cover the cost of the repair free of charge. Over time, the rear windows started to lower independently, and the vehicle was repaired by an independent mechanic. In addition, the contact stated that the vehicle intermittently failed to accelerate while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle lunge forward while accelerating. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.

Filed Aug 28, 2022 · Acceleration, Electrical · NY · crash · 1 injury

While back out of my driveway in my 2016 hyundai tucson, it suddenly accelerated on its own out of control rendering me helpless and just along for the ride. Finally stopped while in reverse the car went across the street crashing violently into my neighbors boat and engine was still reving until I shut it off after the crash. Both my car and neighbors boat had major damage.

Filed Apr 1, 2020 · Acceleration, Transmission · 35,000 miles · MI

Tl* the contact owns a 2016 hyundai tucson. The contact stated that while accelerating from a stop, the vehicle hesitated. The contact stated that there was a temporary hesitation and then the vehicle would lunge forward and then return to operating as intended. Williams hyundai located at (2845 e saginaw st, lansing, mi 48912 517‑484‑1341) was contacted and informed of the failure. The contact was informed that the hesitation was normal due to the dual clutch that was installed in the vehicle. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. There was no additional assistance provided. The approximate failure mileage was 35,000.

Filed Oct 31, 2019 · Transmission · 50 miles · NY

Tl* the contact owns a 2016 hyundai tucson. While depressing the accelerator pedal, the vehicle would not immediately respond and then suddenly accelerated/lunged forward. The vehicle would also shudder and vibrate while driving at very low speeds. Also, on occasion, the engine and rpms would rev very high while depressing the accelerator pedal; however, the speed would not increase, which made it very difficult while passing other vehicles. The vehicle was taken to prestige hyundai (768 e. Chester st, kingston, ny), but the cause of the failures could not duplicated. The dealer stated that the vehicle operated normally. The manufacturer was notified and did not assist. The failure mileage was 50.

Filed Sep 6, 2019 · Engine · 40,500 miles · WA

Vehicle delay to accelerate. Rpms go up to 5000 before acceleration kicks in. Also lag time from stop to 20 miles per hour in stop-and-go traffic it would lunge forward. Also with accelerating on a hill it would roll backwards before going forward capturing gas. I have seen other reports on this vehicle with same issues. It is very unsafe. The vehicle was taken back to the dealership turbo was replaced I'm still waiting for a full report

Filed Mar 9, 2019 · 29,226 miles · NJ · crash

My vehicle was recalled in 2016, shortly after I leased it, for a known issue with the transmission. Prior to my recall appointment, I was stopped at a traffic light. When the light turned green, I pressed the gas and the car failed to accelerate. When it finally did, it surged forward into an intersection. While very scary, no one was hurt. The recall issue was "addressed" by the dealer. In february 2019, the car again had an issue where it failed to accelerate. I was in a parking lot on a slight incline. I put the car in reverse, it backed up. I put the car in drive and hit the gas. Not only did the car fail to accelerate forward but the brake was stuck. Without being able to control the car, it reversed until it hit a dumpster, busting my tail light and putting a dent in my trunk. Again, luckily no one was injured. It is well documented that this year, make and model have had the issue that I am describing. There have been suits under the lemon law. Moreover, the manufacturer and dealer have been less than helpful. It took multiple calls to get a national caseworker assigned. When I finally received a call, inwas told to bring it to the dealer for diagnostics. My car has been with the dealer for 5 days with no answers and and no loaner vehicle. At this point I feel it is necessary to write to you to take action. Safety should be paramount to any car manufacturer. Ignoring the well-documented history of this car's safety issues, cannot be tolerated. Failure to act, and worse, attempts to somehow place onus on the lessee is an ethical issue and an attempt for the manufacturer to save face. This vehicle is not safe. The issue is intermittent and cannot be predicted. Any attempt to put me back in a faulty vehicle to collect my last 4 monthly payments is a disgusting display of a lack of concern for driver's safety.

Filed Apr 13, 2018 · Steering, Transmission · 14,000 miles · NC

Various issues have come up with my tucson related to misc items which were repaired. I also noticed an issue with acceleration from stop. The car would hesitate when you started to proceed from a stop. The dealership said the engine needs time to get broke in so after it will fix itself. Each time I took the car to the dealership for service, they stated they had checked everything out and performed service and found no issues. I was never told about any recalls or defects in manufacturing. Recently, the problem became dangerous. The car would hesitate at stop lights and almost caused two accidents. On one occasion, it was in heavy traffic and the car would not go after pressing the gas and then it surged forward almost hitting the car in front of me and the car behind me almost hit me also. I took the car back to the dealership, a rep from the service dept.drove the car and stated, 'you could drive cross country, and there is no problem'. Within days of this incident, another was narrowly avoided and I had enough. The car would not accelerate at a stoplight and then at the next it hesitated and then surged forward almost causing an accident. I returned to the dealership and demanded they figure out the problem and fix it! The dealership took my tucson to inspect. After a day, they called and told me I needed an entire new transmission. That the original transmission was not operating correctly and required a full replacement, they also said there was a problem with drive shaft which they also would need to fix and finally another problem with the A/C which would require full replacement as well. After two years and a full warranty, the dealership "checking everything" during each service and now only after my demand, and my pleading do they find problems'and all major problems. I got my car back, but now the heating and A/C is not operating right.

Filed Jul 25, 2017 · Acceleration · 7,000 miles · NC

Tl* the contact owns a 2016 hyundai tucson. On several occasions, while driving over 35 MPH, the vehicle accelerated without warning. The contact depressed the accelerator pedal to gain control before depressing the brake pedal. The contact was concerned that the failure could cause a crash. There were no warning indicators illuminated. The vehicle was taken to south charlotte hyundai (8525 south blvd, charlotte, nc 28273 (980) 224-5870) where it was diagnosed, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified and provided case number: 10451311. The manufacturer stated that the contact would hear from them within three to five days. The failure mileage was 7,000. Updated 09/06/17*lj.

Filed Mar 2, 2017 · Transmission · 2 miles · UT

Since purchasing the vehicle in november 2015, the vehicle has had difficulty shifting at lower speeds and accelerating at higher speeds. Initially, the dealership told me I just needed to get used to driving a turbo. I have had all three updates done to the dual-clutch transmission. Afterwards, in january 2017, while driving in the city, the vehicle dropped into neutral between first and second gear. The rpms revved up to 4, but the vehicle had a sudden loss of forward momentum. Because I was in heavy traffic, this presented a safety hazard to me. The dealership re-performed the december 2016 update the first part of february 2017 and caused a full system failure requiring manual reprogramming. It then released the vehicle back to me. After two days, the same thing happened while driving in the city. I was again in heavy traffic and afraid about being rear-ended. When the car reengaged after these failures, it then surged forward. The problem is intermittent and therefore unpredictable and unsafe. The dealership informed me it has not been unable to duplicate the problem and thus has nothing to fix. Additionally, it has been in touch with hyundai corporate whose position is that the problem was fixed with the december 2016 update. And, since the dealer hasn't duplicated it, they have no further obligation to me. According to the dealership, hyundai corporate knows of no other car in the nation still having transmission problems after the december 2016 update. In addition to my complaint, please review nhsta 10948958, 10939802, 10938874, 10939196, and 10946886 to test the credibility of its assertion.

Filed Oct 13, 2016 · Electrical, Transmission · 8,291 miles · GA

Tl* the contact owns a 2016 hyundai tucson. The contact stated that the vehicle experienced hesitation and unintended acceleration. The failures occurred without warning. The vehicle was taken to the dealer, but the failure could not be replicated. Prior to the failure, the vehicle was remedied per the federal safety agency campaign number: 16v628000 (electrical system, power train). The manufacturer was notified of the issue. The failure mileage was approximately 8,291.

Filed Oct 12, 2016 · Transmission · 2,659 miles · TX

Tl* the contact owns a 2016 hyundai tucson. While driving various speeds, the vehicle vibrated abnormally and the transmission failed to function properly. On several occasions, the accelerator pedal was depressed; however, there was a hesitation before the transmission engaged and the vehicle lunged forward. The dealer diagnosed that the double clutch in the transmission failed and the transmission needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 2,659.