Description of Defect: Progressive, complete failure of all four (4) power window regulators on a low-mileage 2016 Hyundai Tucson (~29,848 miles). Three windows failed in rapid succession, followed by the fourth, rendering all power windows completely inoperable. Safety Hazard: The inability to operate any window creates a dangerous safety risk during driving and emergency situations, including restricted egress during a crash, lack of cabin ventilation in high heat, and inability to clear windshield/window fogging or signal outside the vehicle. Manufacturer Response: Inspected by Hyundai dealer (Repair Order #348315). Hyundai Corporate (Case #42475291) acknowledged the issue and offered a 50% goodwill cost share, confirming a known premature component failure, but refused 100% repair coverage. My Tucson has roughly 29,848 miles. A simultaneous failure of the entire system at 30k miles is a clear material or manufacturing defect, not user wear-and-tear. Having all windows permanently failed poses an immediate safety hazard regarding emergency egress, vehicle security, and cabin environment management. Safety implications of total window failure while driving: - Emergency Egress & Rescue: In a rollover, severe crash, or submerged vehicle event, non-functioning windows restrict emergency egress and impede rescue personnel. - Cabin Ventilation & Visibility: Inoperable windows prevent defogging or quick ventilation during extreme heat, electrical smoke, or toxic air exposure. - Driver Communication: Inability to roll down windows prevents using hand signals if turn signals/brake lights malfunction, or communicating with emergency responders or law enforcement. The vehicle was inspected at Ourisman Hyundai in Laurel Maryland under Repair Order #348315 and Hyundai Corporate Case #42475291.
2016 Hyundai Tucson: power window failure
81 of the 1,626 complaints about the 2016 Hyundai Tucson describe power window failure.
- owner complaints
- 81
- of this car's complaints
- 5%
- typical repair cost reported
- $807
- typical mileage
- 82,500
- recalls
- 1
Power window failure by model year
- 20171
- 201681
- 20131
- 20052
What owners say
Repeated Window Regulator Failures on 2016 Hyundai Tucson To Whom It May Concern, I am the owner of a 2016 Hyundai Tucson with approximately 54,000 miles. I am writing to request goodwill assistance regarding repeated failures of the vehicle's power window regulators. Over the past year and a half, all four power window regulators have failed, one after another. In each case, the failure appears to be related to the plastic wheel pulley/drum gear spool component within the regulator assembly. The failures have occurred at relatively low mileage and under normal vehicle use. The repair cost quoted by my Hyundai dealer is approximately $500 per window, resulting in a substantial financial burden for what appears to be a recurring component defect rather than normal wear and tear. I understand that my vehicle is outside the standard warranty period. However, I believe it is reasonable to expect window regulator components to last significantly longer than 54,000 miles. The fact that all four regulators have experienced similar failures suggests a systemic quality or durability issue with this component. I have been a Hyundai owner in good faith and am disappointed that such a widespread failure has occurred on a vehicle with relatively low mileage. Given the repeated nature of the problem, I respectfully request that Hyundai Motor America review my case and consider one or more of the following: •Goodwill coverage for future regulator repairs. •Reimbursement for repairs already completed. •Provision of replacement parts at no cost. •Any other form of customer assistance Hyundai deems appropriate.
The power window motor and regulator on the drivers side failed to roll up the window. It was raining and made it stessful driving home . The window was stuck down and the rain was soaking the inside of the car. Very distracting while driving.
I have had 3 window motors go out in the last 7 months.
Three power window regulators have failed on my 2016 Hyundai Tucson within a six-month period. The front driver and front passenger windows both failed first and required replacement. The rear driver-side window has now also failed and is currently stuck in the open position. When the failures occur, the window will move up slightly but then drop back down or will not stay closed, indicating a failure of the regulator mechanism rather than normal wear. The fact that multiple window regulators have failed in a short period suggests a defect or premature failure of this component. This creates a safety concern because one window is stuck open, exposing the vehicle interior to weather, reducing security, and potentially affecting driver visibility and safe operation. This appears to be a known issue with this model year, but my vehicle is not included in any recall.
Three window regulators have failed, leaving the windows completely useless. The first occurring in heavy rain and making it impossible to close. This is an issue reported countless times online.
Window regulator and motor have failed due to plastic gears stripping out. I have replaced my two front windows in 2024 at $1063 a window. This week I had both rear windows fail allowing the windows to drop down unexpectedly. I was able to manually pull the windows up and tape them. I was supposed to receive a call from Hyundai twice this week about getting these covered under a recall since all four has failed, but they have failed to contact me.
Have had to replace all four window regulators. From searching online, it appears there are quite a few other people who have had the same issue. Raising this issue in case others have to to create a recall. Thank you
original owner. Car shook badly and hesitated losing speed at 61k. dealership replaced all or four ignition coils and spark plugs. Car started and burning oil at 61,000 despite regular oil changes at 3500. Mostly done by the dealership. Car has been burning oil uses 1 quart every 500 miles. All four window regulators have stopped working. I replaced one.
-Power window failures of all 4 windows. -Windows will not open and close which creates a safety issue in case of an accident that renders the doors inoperable and escape is needed via windows. Also, if the driver is pulled over, the car windows do not work which makes the driver have to open the door which puts both the driver and police officer at risk. -Both a dealer service center and an independent service center has confirmed the problem. -Component was inspected by both a dealer maintenance shop and an independent repair shop. -There were no warnings.
The regulators and motors for the automatic windows have failed. The windows do not remain in the closed position causing the window to slide open. The front passenger window motor failed first and the driver's window failed shortly after. Both regulators and motors were replaced by the dealer in April 2024. The back passenger side window failed in December 2024 and has not been replaced. If needed, the faulty mechanism could be provided for inspection. Failure of the closing mechanism for the windows means they can easily be opened from outside. A malicious person could break into the vehicle simply by sliding the window down. To my knowledge, no one has inspected the regulators or motors. Two other 2016 Hyundai Tucson owners I know have also had their window regulators and motors replaced. There was no warning to the automatic window failure.
The window regulator for 3 of the 4 windows have failed, the first at approx. 80,000 miles, the second two at 113,000 miles. The windows were not being operated when the component failed and just randomly opened while driving and could not be closed via the switch. This caused distraction and difficulty driving as it was raining for the second incident. When observed, the plastic window regulators were degraded to the point that the plastic was a powder.
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Related recalls
Electrical system: software
- What is wrong
- Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
- Risk
- Inability to move the vehicle while in traffic may increase the risk of a crash.
- Remedy
- Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1‑855‑671‑3059. Hyundai's number for this recall is 149.
Recall number 16V628000 · Recall details
Questions about the 2016 Hyundai Tucson power windows
Is power window failure a common problem on the 2016 Hyundai Tucson?
81 of 1,626 owner complaints about the 2016 Hyundai Tucson (5%) mention power window failure. The model year with the most reports is 2016.
How much does it cost to fix power window failure on the 2016 Hyundai Tucson?
Owners who mentioned a price put the repair at about $807 (median of 12 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2016 Hyundai Tucson?
There is 1 recall and 50 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2016 Hyundai Tucson
Door locks 302Hesitation 146Engine failure 126Stalling 122Jerking 120Check engine light 112Oil consumption 91Knocking 78Loss of power 57Shudder 39Fire or smoke 38Slipping 31Won't shift 30Overheating 28Transmission failure 28Key fob 27Misfire 21Sudden acceleration 18Headlights 15ABS 14Warning lights 12Grinding brakes 10Harsh shifting 10Airbag light 7Fuel pump 5Won't start 5
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