2016 Hyundai Tucson: harsh or hard shifting

Filed Oct 19, 2024 · Steering · OH

Purchased a used 2016 Hyundai Tucson, approx. 79,000 miles. A few weeks later I noticed a rattling in the steering column when driving over railroad tracks, rough roads, etc. When sitting stationary, I could rock the steering wheel back and forth and got a clunking sound. Took to the dealership, they wanted $250 just to diagnose. Did my own investigating. With the car turned on I would hold the steering wheel with one hand and hold the steering shaft with the other and work them in opposite directions. This replicated the clunking and knocking noise I would hear while driving. I determined it was a faulty upper pinch bolt. Replaced the bold and all noise went away. Fast forward a few months later and the sound returned. Slightly at first, then the sound became very pronounced again. Tightened pinch bolt again, went away. Seems to either be a problem with the shaft itself or the upper pinch bolt. Either way, my fear is the steering shaft is going to loosen and fall off of the steering column resulting in a loss of steering and potential accident. Hyundai dealership seems to act clueless about issue.

Filed Dec 22, 2021 · Engine · KY

I was at a stoplight waiting to turn right. When there was a safe break in traffic I began the right turn, but the engine made a clunking noise and stopped accelerating in the middle of the road. At this point, cars were getting close to me and my car wasn't speeding up, so I turned on my hazard lights and managed to inch onto the shoulder. I had my 5 month old baby in the car with me, so his safety, my safety, and the safety of others on the road were at risk. We took the car to our local Hyundai dealership and they said they couldn't diagnose the issue unless they took the engine apart. They checked all of the fluid levels and electrical connections, the battery, all of that was normal but we didn't have the $500+ they wanted to take the engine apart, so that did not get checked. This car had less than 100,000 miles on it and was in great shape. We had it for less than a year and did not even drive it every day. There were no warning lights or messages or anything to let me know that there was a problem. The engine starting making that clunking noise about five minutes before it died. I was on the highway and got off the nearest exit to check for problems but the car stopped moving before I could get someplace safe to take a look. Other than that, there was no indication of any issue, and no issues spotted during any routine maintenance/oil changes.

Filed Sep 30, 2021 · Engine · CT

My Hyundai Tuscon is currently at 104,552 miles with a dead engine. I also have had to bring my car in for oil changes at 2000 miles instead of 3000, because it started eating through oil fast. The morning of my last oil change, 8/17, my engine started making loud clunking noise. After the oil change, on the way home to call my dealer, Key Hyundai of Milford, my engine shut off while in Drive on a busy street and started smoking. Luckily, I was able to move to the small shoulder and put my hazards on and force the car into park to wait for a tow. If I was not at a safe place to force my car into park the day it died, I could have been seriously injured. No engine lights or any warning lights went on on the dash at all. I had it towed to my auto shop and they said it was leaking oil all over the place, not anywhere an oil changer could access, and could not get it started. They suggested it was a faulty engine and to call Hyundai Corporate, start a case and get it fixed because at just over 100,000 miles it was still considered a young car. I bought this car at 82,000 miles used and was given no warranty on the engine. Hyundai Corporate would only open a case if I had it towed to a Hyundai dealer, and had to fight to get them to tow it themselves to Meriden Hyundai, where it currently sits. This engine failure and the problems leading up to it match exactly that of the large class action suit that is currently going on with Hyundai/Nissan/Kia motors, yet my VIN doesn't match any recalls. Back in March, I had a check engine light that lead to me paying out of pocket for a misfiring cylinder and having to replace the ignition coil and all my spark plugs. I have only had this car since October 2019, and have kept it well maintained. I have been going back and forth with Hyundai Customer Care, and they are sending me in circles and refusing to fix the problem or even attempt to help me solve it.

Filed Oct 9, 2017 · Transmission · 13,000 miles · NY

2016 hyundai tucson dual clutch transmission is still dangerous and unpredictable after I had the recall done related to this issue last year. Below 25 MPH, the transmission shudders, jerks and hesitates. There is also a loud clunking noise when accelerating at lower speeds. Recently the vehicle failed to accelerate from a stop in traffic for 5 seconds when I pushed the gas pedal. The hyundai dealership told me there is no fix for this issue and that it's typical for a dct. I have driven other vehicles with dcts and they did not have these issues.

Filed May 24, 2017 · Transmission · 12,500 miles · ME

10-31-2015 purchased vehicle. 10-31-2015. 3-2-2016 mileage 1691, returned vehicle back to hyundai dealer for ECM engine control module & TCM transmission control module software updates per ty8 hard shifting complaints. 7-22-2016 campaign 145 secondary hood latch repair. 10-21-2017 campaign 149 ECM & TCM software update for dct problems. 5-2-2017 t1b ECM software update for dct problems. Software update improves transmission jerking from 0 to 15 MPH. 5-21-2017 mileage 12,500, outside temp 70 deg f, stranded on interstate, transmission in drive but not vehicle not moving. Vehicle towed to dealer. Hyundai service finds faulty fuel tank pressure sensor and bad wiring harness. Replaces both. 5-23-2017 picked up vehicle and drove normal on way home. I have lost confidence in this vehicle and wished I had purchased the se model with the 6 speed conventional transmission and not the 7 speed dual clutch transmission. Time will tell if this last repair will solve the numerous dct problems.

Filed Oct 3, 2016 · Fuel system · 2,000 miles · NY

Transmission has a harsh delayed shift on attempting to accelerate from a stopped position.

Filed Aug 10, 2016 · Transmission · 800 miles · OH

Transmission is slipping when accelerating from a stopped to start, or a rolling low speed to accelerating causing the vehicle to drift into intersection or lane without power. Attempts to re-shift into gear were unsuccessful. Car slammed into gear at high RPM while attempting to clear an intersection causing a jerking into gear sensation and accelerating very quickly. This has happened several times and getting more frequent. Took it to local dealer for service. Dealer checked for any mechanical failures and found none. Dealer acknowledged hyundai is aware of a widespread issue with this model car and the dual clutch transmission not properly engaging. Dealer reset the learning mode of the transmission in attempt to temporarily delay the symptoms. The same symptoms re-appeared with a week. This is a dangerous scenario and I feel unsafe in this vehicle especially when in certain driving situations like making a left turn in a window of oncoming traffic and not having the power to clear the intersection or lane. This has happened and thankfully no-one has gotten hurt,,,,yet! This car is only a month old and has 1000 miles on it. The first occurrence was on 7/18/2016 and is getting more frequent with time.

Filed Aug 1, 2016 · Transmission · 4,200 miles · FL

Acceleration issues from stop. Engine will go to high RPM's without moving the vehicle. Issues seen with vehicle leaving 1st gear, vehicles rolls in to intersection and loses power. Vehicle has hard shift issues and often seems to be "stuck in gear" for too long.

Filed Jun 21, 2016 · Acceleration, Suspension · 1,000 miles · IN

I had to replace the throttle body and rear shock at approximately under 2000 miles. It hesitates badly. It decelerates as I press down on the accelerator. It had low coolant before a long trip so I filled it up as it advised. When the vehicle was hot the coolant was approximately 1/2 inch to 1 inch below the minimum fill line. After my trip I took it to the certified hyundai dealer service center for tire rotation and oil change and they advised the coolant was low again, but that there are no leaks. I told them I just filled it up and so they are checking again for leaks. It slammed into gear as I was going on an off ramp from an interstate. It jerked and shimmied like it was going to die when I was at a stoplight. It is brand new. It should not be having so many issues and no one will help me with it I just keep hearing "there is nothing wrong with it, it is just the way hyundai designed the vehicle." hyundai needs to work on this. There should be multiple recalls on this vehicle. It has a popping sound every time I reach 20 MPH after taking it out of park. It has a rattle in the frame/rear passenger door area. No place can fix these sounds. I just have to deal with it all. It has been nothing but a nightmare since purchased in november 2015. This really needs multiple recalls on it. I just got an email about a hood latch recall too. Not even from hyundai... From car fax. Hyundai did not contact consumers regarding the hood latch recall. They should be required to. The dealer did not contact me about it either. The dealer, bob poynter columbus, in refuses to service my brand new vehicle under warranty and they will not speak with me at all. They will not tell me where they obtained my vehicle from as a dealer trade either.

Filed Jun 10, 2016 · Suspension, Transmission · 300 miles · WI

I have 4000 miles on this car and already have had it in the shop 5 times! Transmission- is very jerky, doesn't have pick up most the time, doesn't shift right away it takes a moment to kick in while RPM's are jumping. Hesitation from a dead stop, once at a dead stop and you slowly take foot off break the RPM's drop and the car shutters and feels like its going to die! Dealer said its normal for a dual clutch because its like a manual and that I need to drive 2 footed or deal with it. I also had it to dealer say prior to this time, it's because the dual transmission is staying in second gear and that's normal and that's why it feels like its going to die. Transmission never shifts the same.. When in eco it worse and when in sport mode it very jerky and the shifting is awful and never smooth. Bottom line is this.. Feels like the transmission has no idea when to shift and or how to shift. The RPM's go up but the car doesn't seem to pick up speed like it should as far where the RPM's are at, always revs up before it will even more. Also when at highway speeds it takes a lot to kick it down to pick up speed which is very dangerous. The vibration at higher speeds is horrible . Had tires rotated and balanced 2 times already and it till has not fixed the problem. Dealership doesn't seem to find t to be that big of a deal. Hwy speeds the cabin sound like you have one window open and you get that sound of being in a tunnel. Since day 1 when putting car in reverse and then to drive, there is a clunking popping sound from the back of car after it hits about 20 MPH. Had that looked at 3 times and they can't figure it out. It is much louder and more often now with more miles deal says all my problems are normal and nothing they can do but to deal with it. Worst car I have ever owned!!!!! Had in shop 6 times already in 9 months and hyundai will do nothing to help .