Door latch issue. Driver's side door has to be pulled multiple times after unlocking to open from the exterior. Passenger side door latch has become completely inoperable and does not open from the interior or exterior now. To have multiple doors fail at the same time seems like a true design failure / flaw and an inoperable door a true safety hazard.
Hyundai Tucson door locks problems
383 of the 6,347 owner complaints about the Hyundai Tucson describe doors won't lock, open or latch, most of them for the 2016 model year.
- owner complaints
- 383
- worst model year
- 2016
- typical repair cost reported
- $890
- typical mileage
- 61,000
Is there a fix? There is 1 recall for this area of the car. See below
By model year
Often reported together
Key fob 21Power windows 12Fire or smoke 9Oil consumption 6Engine failure 6Check engine light 4Loss of power 3Knocking 3
What owners say
The rear door locks and trunk lid do not always unlock. This creates a safety concern for rear passengers because they cannot easily exit the car because door won't unlock. The dealership says issue is intermittent yet it's still happening.
All the door locks and actuators/latches are failing. Hyundai claims there is no recall for it, and the price for one door repair is $1384... This is a safety issue since the passenger in the rear seat could not get out in an emergency!
Within the last month, the passenger side front door will no longer open from the outside even if the door is unlocked. The driver must lean over to open the passenger door from the inside. Then approximately one week ago, the passenger rear door began to have issues in that it would not open from the outside nor would it open from the inside. This is a known safety issue which puts passengers at risk. A Technical Service Bulletin 21-bd-006h extends the warranty coverage to 10 years/unlimited mileage, however my 2016 Hyundai Tuscon is six (6) months outside of this window. The local Hyundai dealership will not fix under this door latch warranty extension and quoted a cost of $885.00 to remove and replace both latches. I currently have a case opened with Hyundai USA Customer Affairs and am waiting to see if Hyundai will cover the cost of repairs and fix the two door latches. If they do not, I will consider legal remedies.
Left rear passenger door latch failure to open either from inside or outside. This is a mechanical failure of the cables operating the latch. A passenger could not easily exit the vehicle in an emergency situation, also there is no way short of breaking the glass to easily access or if necessary extricate the passenger in an emergency situation. As evidenced from online searches and forums this failure is all too common and has been addressed with a narrow set of vehicles with an extended warranty applied to this failure. This is an issue of safety. There needs to be a recall to upgrade affected vehicles and their door mechanisms.
Driver side door lock actuator failure yesterday. 4/10/26 Purchased this car 8/15/25 was not told there was a problem and recall
the door latches are no longer opening the doors from the inside of the vehicle. This started with the passenger rear and now is effecting the drivers door. The only way to get out of the vehicle is to crawl over the seat to get to a door that is still operational. No warnings, just doesn't open when you pull on the handle. Will be making an appointment with a local dealer/service dept but given the security concerns this is being reported here as well.
I had ANOTHER door latch lock assembly fail on my 2016 Hyundai Tucson. There was a TSB for this issue that the dealership said expired for my vehicle three months ago. They wanted a $200 diagnostic fee for a total repair of close to $1000. They confirmed it was another door latch lock assembly, although I’m not sure how because the door would not open from the inside OR the outside. When the rear passenger side assembly failed a week ago, my kids were stuck in the back of the vehicle. This is a potentially dangerous issue that Hyundai seems to be aware of. If the front driver’s side goes at the wrong time, and I am not able to open my door, it could have disastrous consequences. I could become trapped in my car in the event of an accident, fire, etc. Hyundai needs to recall all door latch assemblies and just replace them all free of charge. It’s ridiculous that it’s a guessing game of when they might stop functioning properly and potentially trap you inside the vehicle.
The fuel door would not open, preventing me from refueling the vehicle. I had to purchase a new fuel door actuator and have the vehicle towed to a repair shop, which caused a significant inconvenience.
The fuell door will not open on the vehicle, and I am not able to put gas in the vehicle. Have taken it to a mechanic and he is unsure of what is going on. For a 2022 Vehicle this seems very odd.
Related recalls
Latches/locks/linkages: hood: latch
- What is wrong
- Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
- Risk
- If the primary hood latch is inadvertently released and the secondary latch cannot secure the hood, the hood may unexpectedly open while driving, increasing the risk of a crash.
- Remedy
- Hyundai will notify owners, and dealers will replace the secondary hood latch, free of charge. The recall began on June 30, 2016. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 145.
Recall number 16V348000 · Recall details
Questions about the Hyundai Tucson door locks
Which Hyundai Tucson years have doors won't lock, open or latch problems?
The model years with the most reports are 2016 (302 complaints), 2017 (44 complaints) and 2013 (12 complaints).
How much does it cost to fix doors won't lock, open or latch on the Hyundai Tucson?
Owners who mentioned a price put the repair at about $890 (median of 30 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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