Left rear passenger door latch failure to open either from inside or outside. This is a mechanical failure of the cables operating the latch. A passenger could not easily exit the vehicle in an emergency situation, also there is no way short of breaking the glass to easily access or if necessary extricate the passenger in an emergency situation. As evidenced from online searches and forums this failure is all too common and has been addressed with a narrow set of vehicles with an extended warranty applied to this failure. This is an issue of safety. There needs to be a recall to upgrade affected vehicles and their door mechanisms.
2017 Hyundai Tucson: doors won't lock, open or latch
44 of the 1,097 complaints about the 2017 Hyundai Tucson describe doors won't lock, open or latch.
- owner complaints
- 44
- of this car's complaints
- 4%
- typical mileage
- 68,000
- recalls
- 0
Is there a fix? 1 service bulletin covers this area of the car. See below
Doors won't lock, open or latch by model year
What owners say
the door latches are no longer opening the doors from the inside of the vehicle. This started with the passenger rear and now is effecting the drivers door. The only way to get out of the vehicle is to crawl over the seat to get to a door that is still operational. No warnings, just doesn't open when you pull on the handle. Will be making an appointment with a local dealer/service dept but given the security concerns this is being reported here as well.
Right rear passenger door will not open when actuating handles inside or outside the vehicle. Unable to remove child or allow passangers safe exit of vehicle. If you pull the handles twice or six times it will sometimes open. Intermittant issue, acuators all appear to work and be in good condition.
The rear driver's side door will not open, neither with the remote nor manually from both the inside and outside. Without enabling rear passengers to exit the car during an emergency is very much a safety issue. No warning lamps or messages.
Paint is peeling off of the door handles, the roof, and the mirrors. There is no reason for a 2017 to have this issue. It started 6 months after I bought the car in 2022. I called them Hyundai customer center with no help.
Door latch assembly failed and will not allow driver side door to be opened after locking. Door must be opened from inside to get in. Both rear doors were already repaired several years ago for same issue under warranty but that has now expired.
Passenger side back door will not open from the inside or outside when unlocked. No damage or accident history. Those in the back seat are unable to exit the vehicle in a safe or timely manner. No warnings or messages about this problem. According to Hyundai forums, this is a common issue.
On March 9, 2024, I was driving when suddenly a warning light sounded from the dashboard that the engine "overheated" and there's a loss of power. I was very scared driving for the first time in my life. Before I pulled over to a safe place, a driver nearest to my car pulled his window down and shouted that my car was smoking. I was terrified. This incident triggered my husband's mental health conditions. I called my niece who is a registered nurse to help us. I called my car insurance for towing to the next dealership that I called about what happened. After I rented a car, I went to the dealership. However, the Service Department was closed after 4:00 pm. The next day (Monday), I received text messages that they're working on my car and the only communication was "text messages." I was stunned! The next message was transmission problem, the cost of repairing it, and authorization to fix at $1,581.40. Because my rental car was not cheap and needed a car to doctors and other appointments made on that week, I agreed to proceed. After I signed the authorization from text messages, I got a call from a service advisor to acknowledge the cost of the repair. I asked about the engine and he said it's okay. By Wednesday afternoon, I received a call that my car was done. Before this incident (2 weeks?), I called the same dealership when it's time for an oil change, but was told at 72,000 miles. Then I received a call that my car needs a transmission check up for $1,200 or more, but I told him I'll wait for the next oil change. Last year, I reported to other dealership that my engine light was on, but was told to go to Autozone. I didn't do it because the light didn't appear again. My car has been maintained by local dealership since I bought it in 2016. One dealership would not pick up my calls after fixing the side door locked from inside/outside. As this is not a traffic related incident, my car insurance doesn't want to be involved.
Driver/ Front door latch does not open from the exterior. This is a problem on many Hyundai Tuscons from 2016-2021. Hyundai has not addressed the problem. This issue was recalled on their previous models - but not the current ones. This is a safety issue if there is an accident first responders have to break the glass to get to the passenger.
The front passenger door will not open from the outside. I press the unlock button several times, but it still won't open. I have to either open it from the inside or continuously pull on the outside handle lightly a few times to get the door open. I had the same issue with the driver side door. Obviously there is some kind of defect with the latch/actuator/locking system on these vehicles, and it needs to be addressed as it's a safety concern.
Rear driver side door will not open from the inside or out. Front driver side door intermittently will not open from the outside. Unable to get children out of car is a serious risk. Many reports online about same issues with this vehicle.
Body - exterior. Door handles stop working and cannot open the doors. Engine - massive oil consumption issue. Having to put in roughly 10 QUARTS of oil in between oil changes, but low oil warning light inside of the cluster also never comes on to let you know if the oil is low.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2017 Hyundai Tucson door locks
Is doors won't lock, open or latch a common problem on the 2017 Hyundai Tucson?
44 of 1,097 owner complaints about the 2017 Hyundai Tucson (4%) mention doors won't lock, open or latch. The model year with the most reports is 2016.
Is there a recall or service bulletin for this on the 2017 Hyundai Tucson?
There are 0 recalls and 1 service bulletin for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Hyundai Tucson
Check engine light 199Stalling 191Engine failure 187Knocking 159Oil consumption 157Hesitation 149Jerking 79Loss of power 76Fire or smoke 39Misfire 34Won't shift 27Slipping 20ABS 17Shudder 16Sudden acceleration 16Transmission failure 16Warning lights 15Won't start 15Headlights 14Overheating 8Airbag light 7Grinding brakes 6Fuel smell 6No deployment 5Fuel pump 5Sunroof shattered 5
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