My name is [XXX]. My husband, [XXX], and I purchased a 2017 Hyundai Tucson (VIN: [XXX]) from a Hyundai dealership in 2023 with 53,920 miles for our daughter to commute to school. The vehicle now has approximately 77,940 miles, and she is still attending school. Since purchasing the vehicle, we have consistently returned to the same Hyundai dealership for regular maintenance, trusting its professionals to keep the vehicle safe and reliable. While driving on the freeway, our daughter suddenly lost engine power. The vehicle slowed down and would no longer accelerate. Thankfully, she managed to exit the highway before it stopped completely. Highway patrol assisted her in moving the vehicle to the roadside. The Check Engine Light and oil-pressure warning light came on, the engine made a pronounced knocking sound, and it would no longer run. We believe these symptoms closely resemble the engine defect described in Hyundai's Recall 209 (the federal safety agency 21V‑727), involving connecting-rod-bearing failure in certain 2017 Tucson vehicles. Hyundai Motor America denied our request for assistance, stating that our VIN is not included in the recall and that no warranty coverage applies. We respectfully question whether vehicles experiencing the same or substantially similar defect may have been excluded from the recall. We request a technical investigation into why our vehicle was excluded and whether its engine failure is related to the recalled defect. This was a serious safety concern, not merely a repair expense. Our daughter could have suffered a serious accident had she been unable to exit the freeway safely. We are grateful she escaped without injury. We respectfully request that Hyundai reconsider its decision, review the vehicle's maintenance and diagnostic records, and investigate the engine failure. If the failure is related to the recalled defect, we ask Hyundai to cover the cost of engine repair or replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2017 Hyundai Tucson: engine failure
187 of the 1,097 complaints about the 2017 Hyundai Tucson describe engine failure.
- owner complaints
- 187
- of this car's complaints
- 17%
- typical repair cost reported
- $8,000
- typical mileage
- 78,700
- recalls
- 1
Engine failure by model year
What owners say
engine failure even though this car has always had oil changes at 110,000 miles. I would like the company to fix this since i am not the first to complain about this. I still have the car parked.
While going down the highway at around 72 mph , my car went into limp mode. I was unable to accelerate, the brake and wheel locked. And then the engine light began flashing. The limp mode , non acceleration, and flashing engine light have happened twice before this instance. The first two times the pulled the P1326 knock sensor code and replaced it. Did the update, and sent me on my way saying it was fine. Now this most recent time (the 3rd time), the engine has failed. A CARFAX report says my car already had the engine replaced at 52k miles, meaning there’s 1 something internally wrong and 2 it’s still well within mileage warranty for another engine replacement. This car is extremely dangerous as it can literally stop in the middle of the highway. I went from 72 to about 15 mph in seconds, I was unable to get over or accelerate. It was terrifying. Now dealing with Hyundai - they don’t want to take fault.
Unknown believe it engine was replaced due to engine knock
Vehicle was operating normally and when arriving at a gas station to refuel the vehicle would not start after turning off. Vehicle was towed to the dealership (Larry Miller Hyundai Albuquerque, and a seized motor was described as the discrepancy. No further maintenance has been performed.
I am reporting a suspected safety defect involving my daughter's 2017 Hyundai Tucson, VIN [XXX], with approximately 77,940 miles. The vehicle experienced an engine failure beginning with the illumination of the oil-pressure warning light and Check Engine Light, followed by a pronounced engine knocking noise. The vehicle subsequently could not continue running. The vehicle was inspected by a Hyundai dealership, which diagnosed an engine failure. I am aware of Hyundai Safety Recall 209 / the federal safety agency Recall 21V‑727 involving certain 2017 Hyundai Tucson vehicles equipped with the 2.0-liter Nu GDI engine. Hyundai's recall documentation identifies premature connecting-rod-bearing wear and specifically identifies abnormal engine knocking and illumination of the oil-pressure warning light as symptoms that can precede engine damage and stalling. My daughter's vehicle experienced these same symptoms. Hyundai has informed us that this particular VIN is not included in Recall 209 and Hyundai Motor America has denied our request for assistance. I am therefore asking the federal safety agency to review this complaint as a potential safety defect and determine whether there may be additional 2017 Tucson vehicles outside the current Recall 209 population experiencing the same or substantially similar engine failure. I am not claiming that the vehicle is definitively covered by Recall 209. Rather, I am asking the federal safety agency to investigate whether the exclusion of this vehicle is appropriate given the similarity between the actual failure symptoms and the defect identified in Recall 209. I can provide the dealership's diagnostic documentation, Hyundai Motor America's denial, photographs, maintenance records, and other supporting information upon request. Vehicle: 2017 Hyundai Tucson, VIN: [XXX], Mileage: Approximately 77,940 miles Failure: Engine knocking, oil-pressure warning light, Check Engine Light, engine failure/stalling Related Recall: Hyundai Recall 209 / the federal safety agency 21V‑727. I INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5
The contact owns a 2017 Hyundai Tucson. The vehicle was taken to the dealer for an engine replacement due to a separate issue; however, during the service, the dealer discovered that the front axle was leaking and noted that the steering was becoming stiff. The contact had not experienced any issues prior to the vehicle being taken to the dealer. The contact stated that the dealer had damaged the vehicle during the engine replacement. The manufacturer was notified of the failure and stated that the dealer would be contacted about a courtesy repair for the axle. The dealer confirmed the failure.
Car was driving weird Consuming lots of oil Check engine light flashing Took to mechanic where they replaced the spark plugs and ignition coils, cleared light. Issue was resolved for about a month. Rough idling began car begin to shake while driving. Took back to shop was told rod bearring problem. Upon research found out this is a COMMKON problem among Hyundai vehicles however my vehicle was not apart of the ‘affected batch’. Took to Hyundai and got a diagnostic where it was confirmed that a new engine was needed, for $9000.
Subject: Formal Safety Complaint Regarding Steering Failure – 2017 Hyundai Tucson To Whom It May Concern, I am submitting this complaint to request that the federal safety agency investigate a potentially serious safety defect involving the Motor-Driven Power Steering (MDPS) system in my 2017 Hyundai Tucson. I am the second owner of this vehicle. The vehicle currently has approximately 61,000 miles and remains within Hyundai's 10-Year/100,000-Mile Powertrain Warranty period applicable to subsequent owners. Approximately two years ago, the vehicle's engine was replaced under a Hyundai safety recall. Recently, I began experiencing intermittent steering problems in which the steering wheel becomes extremely difficult to turn and appears to momentarily jam or lock while driving. This condition significantly affects vehicle control and creates a serious safety hazard, particularly during turns, lane changes, or emergency maneuvers. I brought the vehicle to Advantage Hyundai in [XXX] for diagnosis. The dealership determined that the vehicle had a Motor Position Sensor Error (Diagnostic Trouble Code C2401) within the Motor-Driven Power Steering (MDPS) system. The dealership informed me that the repair is not covered under the vehicle's warranty and declined to repair it. The dealer also submitted a request to Hyundai for goodwill assistance (Prior Authorization No. XXX), but Hyundai denied that request. I subsequently contacted Hyundai National Consumer Affairs (Case No. XXX) seeking assistance. Unfortunately, Hyundai also denied my request despite the relatively low mileage and the serious safety implications of the steering malfunction. My concern extends beyond the cost of repair. A malfunction in the electronic power steering system that causes steering to bind, jam, or become difficult to control presents a significant risk of a crash, injury, or loss of life. Steering is one of the most critical safety INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, an abnormal knocking sound was heard coming from under the hood, and the RPMs independently increased. The "Check Engine Oil" warning light illuminated. The contact managed to pull over to the shoulder of the road, and the vehicle was towed to a local Midas shop, where it was diagnosed with total engine failure.The vehicle was towed to a local dealer, who discovered metal shavings in the engine oil pan during diagnosis. The vehicle was not repaired due to the high cost. Upon further investigation, the contact associated the failure with an unknown the federal safety agency Campaign number. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000.
I am filing a safety complaint regarding my Hyundai vehicle after experiencing a sudden engine failure that appears consistent with known rod bearing and engine defects affecting certain Hyundai engines. While driving, my vehicle began making a knocking noise and shortly thereafter suffered catastrophic engine failure. The engine lost power and became inoperable, requiring the vehicle to be towed. This failure occurred without any prior indication that the engine was about to fail. My concern is that this type of engine failure creates a significant safety hazard because it can occur unexpectedly while driving, potentially causing a loss of power in traffic and increasing the risk of a crash. The dealership inspected the vehicle and engine but did not report excessive sludge buildup. I have provided available maintenance records showing that oil changes were performed during my ownership. Despite this, there appears to be disagreement regarding the cause of the failure. I am aware of reports involving rod bearing and engine failures in similar Hyundai vehicles and believe the federal safety agency should investigate whether this failure is related to a broader manufacturing or design defect. The cost of replacing the engine is substantial, and consumers may be placed at risk if these failures occur while vehicles are being operated on public roads. I am requesting that the federal safety agency review this issue and determine whether additional investigation, recalls, or other corrective actions are warranted. Vehicle Information: Year: 2017 Make: Hyundai Model: Tucson Mileage at Failure: Approximately 72,000 miles Date of Failure: [XXX] VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Catastrophic engine failures AT 57k miles while driving, resulted in engine replacment under recall warranty. Timing chain replacement done at 93K miles. Second Engine failure while driving at 107K. Hyundai refuses to fix the engine.
Service bulletins that may apply
- This TSB references the Op codes to use for claim submission and the Parts required based on the vehicle’s...
- This TSB references the Op codes to use for claim submission and the Parts required based on the vehicle’s...
- Higher-than-expected engine oil consumption
- Higher-than-expected engine oil consumption
- Continued DTC P132600 after an ECM logic update has been performed per TSB 24-01-068H, Engine Monitoring...
- Elevated engine-out emissions.
- Engine
- Continued DTC P1326 after the ECU update has been performed per TSB 22-01-028H-1 (or later) “ENGINE...
Related recalls
Engine
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
- Risk
- A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
- Remedy
- Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 209.
Recall number 21V727000 · Recall details
Questions about the 2017 Hyundai Tucson engine failure
Is engine failure a common problem on the 2017 Hyundai Tucson?
187 of 1,097 owner complaints about the 2017 Hyundai Tucson (17%) mention engine failure. The model year with the most reports is 2017.
How much does it cost to fix engine failure on the 2017 Hyundai Tucson?
Owners who mentioned a price put the repair at about $8,000 (median of 18 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2017 Hyundai Tucson?
There is 1 recall and 32 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Hyundai Tucson
Check engine light 199Stalling 191Knocking 159Oil consumption 157Hesitation 149Jerking 79Loss of power 76Door locks 44Fire or smoke 39Misfire 34Won't shift 27Slipping 20ABS 17Shudder 16Sudden acceleration 16Transmission failure 16Warning lights 15Won't start 15Headlights 14Overheating 8Airbag light 7Grinding brakes 6Fuel smell 6No deployment 5Fuel pump 5Sunroof shattered 5
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