- Kept regular 5K-6K oil changes since 2022 when I purchased the vehicle -Took the vehicle to a Hyundai dealership, multiple times, to ask about the engine stalling at a stop or slow turn, and/or jerking. -July '25 new oil change and flushed engine -October'25- no engine or oil lights. Engine seized and needs to be replaced. - VIN didn't populate recall but the symptoms are the same
2017 Hyundai Tucson: jerking or lurching
79 of the 1,097 complaints about the 2017 Hyundai Tucson describe jerking or lurching.
- owner complaints
- 79
- of this car's complaints
- 7%
- typical mileage
- 13,463
- recalls
- 0
Jerking or lurching by model year
What owners say
I have a 2017 Hyundai Tucson with approximately 120,000 miles. The vehicle had issues with oil consumption and jerking when put into drive. I took the vehicle to the dealership to be checked and was told it was fine. I recently was driving at 70 mph when the engine light came on and lost power. I had it towed to a mechanic that checked and cylinder #3 had lost compression. After finding this out I did an internet research and found that this is a common issue with this motor and vehicle. My vin is not included in the recall but Hyundai has replaced other engines in “goodwill” when the vin number was not included. One search shows that it usually happens from 120,000 to 150,000 miles. After the mechanic looked at the vehicle, Hyundai instructed me to take it to a dealership. After another tow to the dealership they said it was only the spark plugs but upon futher investigation they found that the cylinder was damaged with scoring to engine. The cost for a used engine with 54,000 miles is 10,000 and is more than the value of the car and the remaining loan amount of 10,000. So far we are out approximately 300.00 in towing fees. The dealership has not yet billed us for the checking they have done. We have contacted Hyundai with a response of no help to replace the engine even though the company has helped others in our situation. We haven’t replaced the motor due to the amount owed, cost of used motor vs the value of the vehicle. The safety of the vehicle is very questionable due to the high incidence of this happening and there could have been catastrophic consequences if I would not have been able to pull off the road.
While driving, the vehicle started knocking and jerking, lost power and began to run roughly. The check engine light initially flashed and then turned solid before the vehicle shut off. The next day, I took the vehicle to the dealership for a diagnostic after experiencing problems with knocking when the check engine light illuminated. The codes were P302 and 304 indicating misfiring. The diagnostic tech wrote the problem up as having oil in the cylinder and suggesting engine/turbo replacement for approximately $15,000.00. The engine has less than 100,000 miles. I asked about the 10/100. After inquiring about the recalls for GDI engines in the 2017 Tucson for rods causing engine fires due to oil leaking into the cylinders, the service agent stated that it was only the 2.0 and not the 1.6 with recalls. I said sir it is the same issue: high oil consumption, sputtering and knocking, check engine light indicating misfire. Now the oil is accumulating in the cylinders. He stated that because I am the secondary owner neither the dealership nor Hyundai will correct the problem. However, if I was the original owner the powertrain warranty would cover the repair. The problem with the 2017 GDI, DCT in the Tucson is a safety issue for all owners. Escalated the issue to Hyundai Motor America, agent Kyrillos, who said that he would contact the dealership to check for prior authorization with the dealership to see if they would cover it under the recall. After numerous calls (on my behalf) and finally speaking with Kyrillos, I was advised that the dealership denied the repair. I requested supervisor contact and have not had any further communication from the company. I did send a follow up email asking when I could expect to hear from them.
The engine appears to have a malfunction, particularly related to acceleration and oil consumption. The vehicle is available for inspection upon request. The vehicle experiences sudden jerking during acceleration, which can lead to loss of control and increase the risk of a collision. Additionally, stalling can occur unexpectedly, posing a significant hazard, especially in traffic. Yes, the issue has been confirmed by a local dealership, where they noted the jerking during acceleration and the high oil consumption. Yes, the vehicle has been inspected by the dealership, but it has not been inspected by the manufacturer or insurance representatives. There were no warning lamps or messages prior to the incidents. The symptoms first appeared approximately 8 months ago and is ongoing.
The vehicle has 83,000 miles. It burns through 10 quarts of oil per 5,000 miles. No oil or check engine light comes on. Twice It has been dry when having the oil changed. Additionally, the vehicle suddenly started to jerk and misfire, the check engine light came on. I was within a block of my home and was able to return home. This would have been extremely dangerous in traffic. I have changed the coils and plugs, but it continues to hesitate and run unevenly, just like so many other reports.
Constantly have to get oil changes. Initially when I would be due for another oil change, the mechanic mentions there is no oil. I started to come sooner than the due date and mileage and same issue. Oil is burning quickly. Car is stuttering and jerky on acceleration, but my car is not apart of that recall. The car headlights continues to change on it on and filters through the light settings on it’s on at random times.
I am having to add oil on a weekly bases. My vehicle makes sudden jerks and acts as it may shut off even while driving. constantly.
My concern is who is going to pay for the damage to my car? I initiated a claim with Hyundai due to my car malfunctioning at a stoplight, the light turned green and I gently pressed the accelerator and it lurched forward and smashed into the car in front of me. I had taken my car in multiple times telling them the accelerator sticks and hesitates. Each time they told me nothing was wrong with it. I researched online and I found many people were having this same issue with the accelerator in the 2017 Hyundai Tucson. I was also told there is a software update available to help with this. The service department at the Dealership said there is not one. I have an appointment with the Hyundai service department on 12/20, I need to know who is going to pay for my car.
This car has a the 7 speed DCT. This transmission is VERY unsafe. I have been fighting with the transmission losing power and being jerky for the last year or so. After looking online I found that EVERYONE with this transmission is having the issue. You never know when you will have power and it has almost got me into a major accident several times. There was a Class action lawsuit agains Hyundai in 2016 for the DCT transmission and they Hyundai lost. Yet they still put the same unsafe transmission in the 2017 and said they fixed it. Hyundai needs to be held accountable for lying to the consumer as well as putting the consumer in an unsafe situation.
Car engine needs to be replaced. As soon as it hit 100k miles the turbo super charge something is faulty or defected. Smoke comes out the back pipe, car always jerked but now it’s not accelerating at all. We kept up with maintenance care such as oil changes. Hyundai will not cover because it’s over the 100k warranty
When proceeding to move forward, the vehicle will sputter. Almost as if the vehicle is out of gas or not getting enough power to smoothly accelerate. This presents a very hazardous condition when leaving a red light or crossing an intersection. The vehicle jerks and sputters for about 2-4 seconds and then responds to the gas pedal and accelerates. Took it to the dealer and explained the problem and they said it's a known problem but there hasn't been a recommended fix and to drive the vehicle with the Turbo mode on. Even with Turbo mode on, the issue still persists.
Car hesitates when accelerating from a complete stop and the car will jerk when driving at low speeds while accelerating.
Service bulletins that may apply
- This TSB provides a procedure to diagnose and replace, if necessary, an automatic transmission with...
- Abnormal vibration at low speeds
- This bulletin provides the procedure to update the TCU for vehicles that may exhibit a hesitation at...
- If you are servicing an applicable vehicle with the following symptoms and DTC, follow the Service...
- An informational brochure about the Dual Clutch Transmission was sent to Class Members of 2015-2017 model...
- The automatic transmission warranty repair policy authorizes in-dealership repairs of the following...
- This TSB provides a procedure to diagnose and repair a transaxle for the following Incorrect Ratio DTC...
- If you are servicing a vehicle with a transmission slipping concern, follow the Service Procedure shown...
Related recalls
No recalls on record for this model year.
Questions about the 2017 Hyundai Tucson jerking
Is jerking or lurching a common problem on the 2017 Hyundai Tucson?
79 of 1,097 owner complaints about the 2017 Hyundai Tucson (7%) mention jerking or lurching. The model year with the most reports is 2016.
Is there a recall or service bulletin for this on the 2017 Hyundai Tucson?
There are 0 recalls and 17 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Hyundai Tucson
Check engine light 199Stalling 191Engine failure 187Knocking 159Oil consumption 157Hesitation 149Loss of power 76Door locks 44Fire or smoke 39Misfire 34Won't shift 27Slipping 20ABS 17Shudder 16Sudden acceleration 16Transmission failure 16Warning lights 15Won't start 15Headlights 14Overheating 8Airbag light 7Grinding brakes 6Fuel smell 6No deployment 5Fuel pump 5Sunroof shattered 5
VIN decoder
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