COMPONENT FAILED: Engine / Powertrain assembly suffering from severe, documented manufacturing internal oil consumption. Available for inspection upon request. SAFETY RISK: My safety was severely put at risk by Napleton Hyundai (2600 Michigan Ave). On XXXX, Service Manager Heliose explicitly instructed me to deliberately drive the vehicle with known severe fluid loss until the engine completely "locked up" and seized on the road so Hyundai would replace it under warranty (Campaign TXXM). Advising a consumer to drive a vehicle until catastrophic engine seizure occurs at high speeds on public highways creates an extreme hazard—risking sudden stalling, loss of control, and major collisions. Furthermore, the dealer falsified a "goodwill" oil test by completely omitting mandatory tamper-evident safety seals on the dipstick and cap, releasing an unverified, unsafe vehicle into traffic. CONFIRMATION/INSPECTION: Severe oil burning was confirmed by Valvoline on XXX, where a fresh oil change ran completely dry within weeks with no external leaks. Napleton Hyundai acknowledged the engine warranty extensions (T6G, TXXM, DTC P132600) on XXX, but held the test hostage behind an unauthorized $1,400 chemical cleaning fee. The car has not been inspected by police or insurance as a crash has been avoided through manual monitoring. The service intake person ([XXX]) put on my invoice oil consumption check. I checked my engine to see if they placed any (Tamper-Evident Sealing) and the technician did not apply security seals, tape, or paint marks to the oil filler cap, dipstick, and drain plug! They fix this so they would not be responsible for my car engine WARNING SYMPTOMS/TIMELINE: Rapid internal oil depletion causing the engine to run dry within a 30-day window. Symptoms started after a routine oil change on XXX. No dashboard warning lamps are active, making the sudden dry engine an invisible, highly dangerous mechanical hazard. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2021 Hyundai Tucson: engine failure
10 of the 83 complaints about the 2021 Hyundai Tucson describe engine failure.
- owner complaints
- 10
- of this car's complaints
- 12%
- recalls
- 0
Engine failure by model year
What owners say
Engine knock sensor went off and now the engine needs replacement due to faulty cylinder rod.
The contact owns a 2021 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the engine blew. No warning lights were illuminated. There was white smoke coming from the hood of the vehicle. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,800.
The contact owns a 2021 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was driven to the shoulder of the road before being driven to the residence. The contact’s neighbor checked the oil level and informed the contact that the oil pan was empty. The oil level was topped off. The contact stated that the vehicle was not due for an oil change for another 200 miles. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that there was no oil in the oil pan. The contact was informed to provide the vehicle service records. The contact stated that the failure was a manufacturer's failure. The manufacturer was made aware of the failure, and two cases were filed. The failure mileage was approximately 44,807.
2 years ago I had the engine replaced. Now on this new engine which has approximately 29k. The mechanic is telling me that I need a new engine. I called Hyundai and their telling me that is not under warranty anymore. What can be done?
The contact owns a 2021 Hyundai Tucson. The contact stated that while driving at various speeds, the check engine warning light was frequently illuminated on the instrument panel. The contact had taken the vehicle to various independent mechanics and was informed that the engine was consuming an excessive amount of engine oil. The contact had taken the vehicle to a dealer for service, and upon inspection, the contact was informed that the engine needed to be replaced. The contact was provided with an estimate for the engine replacement. The manufacturer was notified of the failure but offered no assistance. The contact was initially informed that the vehicle was covered under warranty; however, the contact was later informed that there was no warranty on the vehicle. The vehicle was not yet repaired. The failure mileage was approximately 89,000.
Engine started making a knocking sound, light came on. Accelerates and decelerates on it's own. Dealership will not provide a diagnosis in any way, but says complete engine replacement is the answer. Car has been at dealership for almost a month.
My check engine light came on in the vehicle and immediately the acceleration declined and I wasn’t able to go above 50 mph. I brought the vehicle to the dealership to which the code 1326 came up. I was told it is a rod bearing engine failure and I need a new engine for the vehicle. I was also told my vehicle doesn’t qualify for the recall already made for this damage and code number.
September 15, 2023 while driving on the expressway my engine light came on. Vehicle towed to World Hyundai dealership and it was diagnosed as engine seized.
I was merging onto interstate traffic when the vehicle suddenly stuttered and decelerated. I managed to merge, then cross over several lanes of traffic and pulled over. Thought maybe a fuel problem (I had just filled the tank), or overheating. It only has 24K miles on it, and I've faithfully taken the vehicle to the dealer for regular service intervals, so I know it is not a fluid leak or problem. after a few minutes, I was able to start the car again, but it immediately shut down. Did this several times before giving up and calling for a tow truck. Had it towed to the dealer, and the next day they told me it needed a new engine, but the service department needed approval from corporate Hyundai. I'm waiting with baited breath.
Service bulletins that may apply
- This TSB references the Op codes to use for claim submission and the Parts required based on the vehicle’s...
- This TSB references the Op codes to use for claim submission and the Parts required based on the vehicle’s...
- Higher-than-expected engine oil consumption
- Higher-than-expected engine oil consumption
- Continued DTC P132600 after an ECM logic update has been performed per TSB 24-01-068H, Engine Monitoring...
- Following completion of Service Campaign 9C2 (Theta II Emissions Improvement), certain vehicles may...
- Elevated engine-out emissions
- Hyundai Motor America is currently investigating an ongoing issue with software GDS event #1383 related to...
Related recalls
No recalls on record for this model year.
Questions about the 2021 Hyundai Tucson engine failure
Is engine failure a common problem on the 2021 Hyundai Tucson?
10 of 83 owner complaints about the 2021 Hyundai Tucson (12%) mention engine failure. The model year with the most reports is 2017.
Is there a recall or service bulletin for this on the 2021 Hyundai Tucson?
There are 0 recalls and 37 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2021 Hyundai Tucson
Check engine light 17Knocking 13Loss of power 9ABS 8Won't shift 8Oil consumption 7Fire or smoke 6Stalling 5
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