Rear passenger door will not open from inside or out. This happened with no warning. Grandchild was in rear seat and could not get out. This is a safety issue. The door actuators should be recalled.
2016 Hyundai Tucson locks complaints
Page 4 of 6: complaints 71 to 100 of 158, newest first, as owners wrote them.
The contact owns a 2016 Hyundai Tucson. The contact stated that the rear passenger’s side door failed to open without warning. The contact stated that the lock and unlock function operated as designed however, the door would not upon from the inside or outside. The contact took the vehicle to the dealer and was informed that they had to hire a locksmith to repair the door. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 57,000.
Initially, a couple weeks ago my back passenger side door stopped opening consistently from the inside. Locking and unlocking the door repeatedly would fix it. Now, with the key or inside unlock buttons, the driver and passenger side front door will visibly unlock but not open from the outside until the car has been opened from the inside - meaning you have to crawl through the back to get your doors open. The doors do not always open from the inside, as well, across the board now. That’s a huge safety risk if there were an accident or fire.
This safety problem has now occurred twice. The passenger door is sticking and takes 5 or 6 times to pull on the handle to open the door. The door opens from the inside but not the outside. This same problem occurred in 2020 on the drivers door. The safety of others are put at risk because I have elderly parents that need to be transported and the door can not be open. This problem was reported to the dealer about a year ago since it occured on the other door(drivers door) of the car. The vehicle has only been inspected by the service department at the dealership. There were no warnings or messages prior to the problem failure.
The contact owns a 2016 Hyundai Tucson. The contact stated that while driving approximately 5 MPH and attempting to accelerate, there was a grinding noise coming from the vehicle. Additionally, if the accelerator pedal was not depressed a certain way, the vehicle would stall. The oil light would illuminate upon starting the vehicle and would disappear after a while. The contact would restart the vehicle 3-4 times before the vehicle would regain proper functionality. The failure occurred again while driving 50 mph. The doors failed to open from the inside or the outside except for the driver side door. However, for the driver’s door the contact had to lift the handle twice before the door would open. The contact took the vehicle to a certified mechanic. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 81,000.
The contact owns a 2016 Hyundai Tucson. The contact stated that the driver’s side rear and passenger’s side front door would not open from inside or outside the vehicle. The dealer repaired the front driver’s side door latch a year ago. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 95,000.
Hyundai Tucson door latch failure. Unable to open rear passenger door from the inside or the outside. If I were to be involved in an accident with passengers in the vehicle there would be no way for the passengers to exit the vehicle, which could result in someone dying. This vehicle has only 55,000 miles on it and Hyundai is aware that this is an issue on their vehicles but is failing to address it. Would like Hyundai to address this issue before it does result in a fatality.
1. Back passenger door won’t open from inside or outside 2. AEB AND BDS sensor light stays on on the dashboard. No wreck and cleaned all sensors but warning lights remains on.
Rear Passenger and Driver door handles do not open from the outside OR the inside. I can hear the locks clicking but the handle just will not open the door from either side. Also, after unlocking my driver door handle, I have to pull it twice for it to open. This is a huge safety issue. I cannot have anyone ride in my backseat. It is essentially useless and it seems it is just a matter of time that my driver door handle go out also and I get stuck or cannot enter through my door. This is not normal wear and tear.. this is a malfunction and from what I have read is very widespread.
Rear drivers side door latch is locked shut and will not open from the inside or outside. This is a safety issue because if someone is riding in the back seat and the vehicle was to start on fire or is in a crash and the person sitting there is unable to escape, due to the door being locked shut, they would die. I took the vehicle to the dealer and their solution was to replace the latch in the door. This door handle/latch has rarely been used and has been well taken care of.
The contact owns a 2016 Hyundai Tucson. The passenger’s side rear door lock failed to unlock from inside or outside the vehicle. The contact stated that the door remained locked. The contact had spoken with the dealer however, an appointment was not yet scheduled. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 20,000.
Rear passenger side door handle suddenly will not open from the inside or outside of the car. Only 34,000 miles on the car and rarely use the back seats or doors. Door handle worked fine and a short drive later no longer opens from inside or outside.
The rear door will not open. The vehicle only has 52,000 miles and nothing was done to cause this failure. After research, his is a known issue with the Hyundai Tucson and could be a safety issue if passengers need to exit the vehicle quickly. The door actuator's in certain years of the Tucson are known to fail.
Rear passenger side door will no open from the inside or outside. Additionally, have to pull on the driver's side door forcefully at least three times in order to open when attempting to enter the vehicle. My safety and the safety of my passengers is in jeopardy if we are unable to exit or people are unable to properly enter the vehicle in an emergency. There were no warnings provided by the vehicle before the issue began.
The contact owns a 2016 Hyundai Tucson. The contact stated that the passenger’s side rear door would not open when unlocked from either inside or outside the vehicle. The contact had not taken the vehicle to be diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 55,000. The VIN was unavailable.
The contact owns a 2016 Hyundai Tucson. The contact stated that the driver’s side and both rear passenger’s side doors failed to open using the door handles from the outside with door locks unlocked. The contact stated no warning light was illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 24,000.
My car is a 2016 hyundai tucson with about 24,000 miles on it and bought brand new. I have had multiple issues from the beginning. I would have issues with my car turning off then it would leave me in stuck and wouldn't excelerate and almost killed me multiple times so I had it in the shop for the third time. Finally, it was soo bad that they put a new transmission in under my almost expired 5 year warranty. My car has been doing better since the new transmission so that is good so far, but wanted to tell you since other ppl are struggling with this as well and should be a recall and we should not have to pay for it at all. Second complaint is that my car is NOW experiencing door lock issues which makes it a huge safety issue as well. It unlocks the actual button inside but the handle takes multiple pulls to open from the outside. So I had to crawl over to push the door open to get in the passenger side, sometimes it will NOT open at all which is very scary. It all sounds like these make and models are the pits when I google issues. So I am hoping to add this to a safety recall which it definitely should fall under one. Thank you for your time and consideration :)
The driver side window motor failed and window is stuck in the closed position. The front passenger window motor has failed and that window is stuck in the down position. Last, we are unable to open the driver side rear door where my daughter sits from the inside or outside. This is not only frustrating but a major safety issue for occupants in the vehicle.
The back drivers side door will not open. Can not get child out of car in an emergency situation because the door can not be unlocked or opened. This seems to be a problem for other Hyundai Tuscons. There was no warning about this issue. I went to open the door to let my child out and the door could not be opened.
The Doors are failing. Eventually, the actuator fails and cables stretch due to use. The door cannot be opened from the inside nor the outside. In an emergency situation where a door needs to be opened from the exterior even when the doors are unlocked, an emergency responder would not be able to access the vehicle. Additionally, if the vehicle had an emergency situation where the occupants of the vehicle needed to disembark the vehicle, the vehicle doors do not open even though child locks are no engaged. This is a very serious and high risk of concern and issue and must be brought forward for review and resolved as soon as possible. Bringing this vehicle to the dealership for repairs does not always guarantee proper repair. If the actuators are at fault and that is being replaced with the same Original Equipment Manufacture parts, this is going to be an ongoing issue possibly deadly.
2016 Hyundai Tucson rear passenger door is stuck closed. When door has been unlocked, door cannot be opened either from the inside or the outside of the vehicle using the door handles. The Passenger becomes trapped inside the car and should something happen, they cannot exit the car immediately if needed. Someone on the outside of the car is unable to open the door to assist any passenger trapped inside. A dealer or independent service has not yet reproduced or confirmed the problem and I will be contacting my dealer to have them address the issue. However, after researching this problem, I found numerous posts complaining that this fix is very costly and it is possible that all four doors will experience this same problem soon. At this time, no manufacturer, police, insurance representatives or others have inspected the vehicle but based on the numerous complaints online, this issue should already be a recall on these vehicles. The only symptom was that the door did not open once it had been unlocked.
The contact owns a 2016 Hyundai Tucson. The contact stated that the passenger’s side rear door locking mechanism had failed and the door could not be opened from inside or outside the vehicle. Additionally, the passenger’s side front door and the driver’s side rear door could not be opened from outside the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 41,000.
Rear passenger side door will not open from the inside or outside. Happened right after parking. Tried using the remote key and manually unlocking, flipped child safety lock on and off, nothing worked. The door won't budge. Passenger had to climb over our child's carseat to get out on the other side. Major safety hazard if the car were on fire or flipped over, especially for our child whose carseat is in the back. No warning or error message in the car. We've researched and found thousands of reports from other Hyundai Tucson 2016's with the same exact issue (often starting with one door and then spreading to all four others). I don't feel safe driving the car in case it spreads to the other doors. This needs to be a recall ASAP. Happy to have our car inspected if needed. Have not yet gone to a dealer but plan to soon.
Rear driver side door handle stuck and unable to open from outside or inside. Extremely unsafe due to not being able to exit the vehicle in case of fire or accident.
The driver side door will not open.. You can unlock with the fob or button on the door, or the mechanical Key. The same issue will all methods. Inside or outside latch, but the handle will not open the door at all or there is a long delay. Very dangerous if you needed to exit the vehicle quickly.
Door handle mechanism won’t open the door. It started with one back door and now all but the driver door are stuck shut. It is a safety issue for passengers who cannot get out of the car. Please read the forums to see how many of us Hyundai owners are experiencing this issue making it an obvious problem with faulty equipment. Thanks
Rear driver side door latch will not open when unlocked. Believe it is actuator issue. Will not open from inside or outside. Front driver side lock will intermittently not release lock/will not open.
The rear doors do not open from inside or outside. We have attempted to pull the battery for a potential reset, without success. Both doors became inoperable simultaneously. The electric locking mechanisms work. The electric windows go up and down. We noticed this on a multi state road trip with backseat passengers. In the event of an accident, the backseat passenger would not have egress from the vehicle.
Latch assembly-rear door LH failed. Could not open door from outside or inside. Replaced on 06/26/2021 Latch assembly-rear door RH failed. Could not open door from outside or inside. Replaced on 02/09/2018
My rear driver side door will not open from the outside or the inside. This is a serious safety issue. If a person or even a child is in the back of my car, how are they supposed to exit the vehicle in an emergency if they can't get the door open? Hydundai is saying the door not latching is not a safety concern, it is.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2016 Hyundai Tucson?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history