Steering coupler failure. Excessive play and loud clunking in steering column. Symptoms have increased over time. Vehicle has 64950 miles.
2012 Hyundai Veloster: harsh or hard shifting
6 of the 296 complaints about the 2012 Hyundai Veloster describe harsh or hard shifting.
- owner complaints
- 6
- of this car's complaints
- 2%
- typical mileage
- 18,000
- recalls
- 0
Harsh or hard shifting by model year
What owners say
The steering of the veloster is shakey and the eps becomes tight to control while oppertating on the highway. Changing lanes and the slight turn of a curve, cause the vehicle to resist the action on the highway. The steering column also makes a clunky noise while turning left and right in operation at any speed in motion. The vehicle does not feel safe to operate while passing traffic on the highway, taking curves and exits off the highway. Presented the issue to a hyundai dealership and they stated the coupler needs to be replaced. The cost of the part is minimal but the labor was expensive. Reserach shows the coupler of the same year as been recalled on other hyundai vehicles however the veloster has yet to be recalled.
The veloster is a 2012 with only 19k miles. Recently it has started making a clunking noise when turning the steering wheel left or right and there is excessive vibration when driving in a straight line. Hyundai states that this is not a safety issue, however, the majority of sources online say that this is caused by a failed steering coupler (a k a.steering dampener) and this can cause the wheel to lock up while driving. Hyundai has recalled this issue on the sonata and the elantra but refuses to do anything for veloster owners. The part can be purchased online from the oem for roughly $6 but the dealer from which I purchased the vehicle is asking $400 to fix this issue. Forums on line will show a great number of veloster owners dealing with this same issue and cost to fix this problem. I truly feel as though hyundai has admitted fault and a safety concern by recalling other vehicles for the exact issue but they still refuse to fix the veloster. I called and spoke with a hyundai USA representative this afternoon who says that it's up to the dealer to decide if it's covered under their standard warranty or not and that I should have purchased the extended warranty if I wanted this fixed. As he knew exactly what I was talking about it goes to show that I am not the only veloster owner dealing with this problem. This issue needs to be fixed at the expense of hyundai.
Reduced steering responsiveness and clunking noise coming from behind the steering wheel. Loose steering made steering less responsive and dangerous. The rubber steering coupling between the steering transmission behind the steering wheel and the steering shaft has become brittle and broke apart. The car has 81,000 miles on it and is only seven years old. Upon further investigation the exact same parts are used on the hyundai elantra and sonata, both of which hyundai extended the warranties on this part to address the exact same problem. The vehicle was in motion on a highway when the problem was was first observed. The vehicle doesn't respond smoothly to steering input. This may result in a very dangerous situation.
I have 16,809 miles on the car I noticed steering was becoming clunky took it to the dealer and it was a coupler worn out. The dealer had it in stock and they never have anything in stock said it is usually under warranty when this happens. Well, I have low miles and for a $2.14 part the labor brought it up to $488.68. It seems to be a recurring problem and most cars at my mileage are still under warranty..
Purchased car on 5/5/2012 with 6 miles on it. Within less than a week and 200 miles the transmission began clicking. Took it into hyundai and they stated it needed a new transmission. After 2 1/2 weeks the transmission was replaced as hyundai refused to give me a different car. Since then the car cannot accelerate, sounds "clunky" and when going at low speeds sounds like the gear isn't engaging and sounds/feels like it would if you released a clutch too early. Car loses power and sounds like it's about to die. A hissing and rattling sound under the hood happens as well. After taking it in to dealer, dealer states they could not find the sounds or noises or loss of power I was having. Rpms rev really high before engaging in first gear. Dealer still won't do anything since they can't diagnose it. I have almost been in multiple accidents for failure of power and car not accelerating. Takes about 3-5 seconds before it goes. Brakes grab too easily as well. Loss of gas mileage (around 6-7 mpg) was reported to dealer but dealer told me it was due to "winter gas." I can understand 2-3 mpg difference but 6-7 is too much. Car has also been in the shop for a week for the car alarm going off constantly for no reason. A piece of the windshield plastic also fell off for no reason when car was 3 weeks old. Dealer duct taped that part down until a new part could be ordered.
Service bulletins that may apply
- The automatic transmission warranty repair policy authorizes in-dealership repairs of the following...
- This bulletin provides the procedure to write the Vehicle Identification Number (VIN) during the...
- This bulletin provides information on components, attributes, and precautions of the 7-SPEED dry-type dual...
- The shift lever on some 6-SPEED vehicles may intermittently not shift out of park
- The following vehicles are equipped with a 6-SPEED automatic transmission
Related recalls
No recalls on record for this model year.
Questions about the 2012 Hyundai Veloster harsh shifting
Is harsh or hard shifting a common problem on the 2012 Hyundai Veloster?
6 of 296 owner complaints about the 2012 Hyundai Veloster (2%) mention harsh or hard shifting. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2012 Hyundai Veloster?
There are 0 recalls and 5 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2012 Hyundai Veloster
Sunroof shattered 69Check engine light 25Knocking 25Fire or smoke 14Stalling 14Steering noise 12Engine failure 11Jerking 9Loss of power 9Won't shift 8ABS 6No deployment 6Tire blowout 5Won't start 5
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