The contact owns a 2013 Hyundai Veloster. The contact stated while driving into a parking lot, a small rock fell on the panoramic sunroof and the sunroof shattered. The contact stated that the shade guard was closed at the time of the failure. There was no injury sustained. The dealer was notified of the failure and informed the contact that their location did not perform sunroof glass replacement. The dealer referred the contact to an auto glass repair shop, where the shattered glass was removed. The vehicle was taken back to the dealer, where pictures of the failure were taken and sent to the manufacturer. The manufacturer informed the dealer that they could not cover the sunroof glass replacement because the moving part of the sunroof glass was not shattered. The contact followed up with the warranty department and was informed that the dealer had denied repairing the vehicle under the warranty because the failure was caused by a rock. The vehicle was not repaired. The failure mileage was approximately 53,000.
2013 Hyundai Veloster: sunroof shattered
36 of the 427 complaints about the 2013 Hyundai Veloster describe sunroof shattered.
- owner complaints
- 36
- of this car's complaints
- 8%
- typical mileage
- 53,000
- recalls
- 0
Sunroof shattered by model year
What owners say
Tl* the contact owns a 2013 hyundai veloster. The contact stated that while his son was driving at approximately 35 MPH, the sunroof shattered without impact. The contact cleaned out the shattered glass and drove home after experiencing the failure. The contact spoke with wilson premier hyundai located at (450 steed rd, ridgeland, ms 39157) where he was informed that the vehicle was no longer under warranty. The dealer offered no further assistance. The manufacturer had not been notified of the failure. The vehicle had not been repaired. The failure mileage was 126,128.
The rear panoramic roof section shattered without warning when we closed the trunk.
Tl* the contact owns a 2013 hyundai veloster. The contact stated that the sun roof shattered after opening and closing the door. The sun roof was not struck by a foreign object. There were no injuries. Delaney hyundai (125a lenz rd, indiana, pa 15701, (724) 465-9193) was called and notified of the failure. An appointment was scheduled to get a cost estimate for the repair. The manufacturer was contacted. The approximate failure mileage was 47,105.
Tl* the contact owns a 2013 hyundai veloster. While driving approximately 70 MPH, the sun roof exploded without warning. There were no injuries. The contact pulled over at a rest area and then drove home. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 79,325.
Panoramic glass implosion - while driving 70 pmh down the freeway, the closed glass roof section imploded sending shards of shattered glass thought out the paseenger compartment.
Driving on 60 freeway west bound in chino ca approximately 62 MPH and sunroof just exploded. Sounded like a gunshot. Glass immediately fell on my lap and passenger seat and rear seats.
My fianc and I was driving down the interstate when all of a sudden my sunroof exploded on my 2013 hyundai veloster.
Tl* the contact owns a 2013 hyundai veloster. While the vehicle was parked, the contact noticed that the sun roof had shattered. Napleton hyundai (649 dunn rd, hazelwood, mo 63042, (314) 548-0956) was called, but the contact had not received a response yet. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 82,000.
My son's 2013 hyundai veloster's sunroof exploded violently while parked in our house drive way. The insurance company was contacted, but because of our insurance deductible the expense will not be covered by them. The car was taken to the hyundai dealer and they would not take responsibility for the damage, despite they had done some recalls on this issue, but were never notify of this recall or of the possibilities that this could happen.. I find it unfair that we have to pay for a damage that has to do with manufacturing of such sunroofs by hyundai. It is clear to us now that this is a very terrible ,dangerous and common issue with this type of vehicles sunroofs because of its size. I am filling this complain because I want to know what measures has the government taken to make sure that the automobile industry, in our case the hyundai , is manufacturing safe cars. From my reading related to this issue I am now aware that the auto industry and government safety regulators are well aware of the present safety hazards, that can very well end up been deadly. Please advise me on how I can approach this issue with hyundai. To clarify the vehicle was stationary and the temperature was approximately 70%, we do live in south, florida and the temperatures can go very high, so I am very afraid that this can happen again and I do fear for my son's safety. As of now we are going to have to pay $720.00 for this repair that we have nothing to do with it. Sincerely [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2013 hyundai veloster. While the contact was seated in the vehicle and sliding back the inside liner to the sun roof, the sun roof glass exploded. The contact stated that there was glass three feet from the vehicle as well as inside the vehicle. There were no injuries. The contact called jim click hyundai (6420 e 22nd st, tucson, az 85710) and was informed that since the recall was for the previous year, there would be an out of pocket cost. The manufacturer was not notified. The failure mileage was 45,000.
Driving down interstate and sunroof exploded. Did not what happen ay first. Loud explosion scared me to death. Glass flying during rush hour traffic. The sunroof was in the closed postion and all of a sudden boom.
Service bulletins that may apply
- In certain areas, a vehicle’s underbody may exhibit corrosion due to road-salt usage
- Underbody corrosion due to road salt usage
- Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships
- In certain areas, a vehicle’s underbody may exhibit corrosion due to road-salt usage
- The warranty coverage for the panoramic sunroof moving glass has been extended to 10 years or 120,000...
Related recalls
No recalls on record for this model year.
Questions about the 2013 Hyundai Veloster sunroof shattered
Is sunroof shattered a common problem on the 2013 Hyundai Veloster?
36 of 427 owner complaints about the 2013 Hyundai Veloster (8%) mention sunroof shattered. The model year with the most reports is 2012.
Is there a recall or service bulletin for this on the 2013 Hyundai Veloster?
There are 0 recalls and 6 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Hyundai Veloster
Engine failure 59Check engine light 47Stalling 41Knocking 32Fire or smoke 32Loss of power 24Steering noise 20Harsh shifting 14Overheating 12ABS 11Misfire 11Airbag light 8Headlights 8Oil consumption 8Won't shift 7Jerking 6Door locks 5
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