My 2013 jx 35,,been recalled for air bag malfunction,,keeps flashing,brought to dealer twice but after few weeks comes back,,as of now flashing wont stop,,means if theres accident worried might not work,,let me know if the air bag work with these flashing,,then its ok,,but if it doesnt response then I need your assistance to get it fix
2013 Infiniti JX35 airbags complaints
Page 2 of 4: complaints 11 to 40 of 87, newest first, as owners wrote them.
Tl* the contact owns a 2013 infiniti jx35. The contact stated that while driving at various speeds, the passenger's side air bag warning light illuminated and remained illuminated while the passenger's seat was unoccupied. The contact spoke to infiniti of apex (1900 laura duncan rd, apex, nc 27523) where she was informed that there were no recalls on the vehicle. The contact also called the manufacturer and was given the same information as the dealer. Upon investigation, the contact liked her failure to the federal safety agency campaign number: 15v681000 (air bags) however, the vehicle was not included. The vehicle was not repaired. The failure mileage was approximately 137,000.
Passenger air bag sensor remains illuminated with or with out a passenger in the passenger side seat. Bad sensor with that make model and year. The vehicle has previously been recalled for this exact same issue but the problem persists. Please issue another recall!
We bought this car, used, on january 18, 2020 and an ibs light turned on a couple weeks after I bought it but later turned off. Now february 22 the airbag light started to blink as I was driving on a city street. A week later, today february 29 it is still continuing to blink. I have seen many recalls about this issue on other 2013 infiniti jx35s. Also, before I bought it the car dealership took it for a check up at the infiniti dealership and the air bag issue was also a problem then.
Vehicle indicates passenger airbag off when passenger in seat with seat belt on. Airbag light is flashing. This is occurring while driving.
Tl* the contact owned a 2013 infiniti jx35. The contact stated that while waiting for traffic to move, another vehicle driving at approximately 80 MPH rear ended the vehicle. None of the air bags deployed. The police was present at the scene and police report was filed. No injuries were reported at the scene. The vehicle was towed to an impound lot then picked up by the insurance and labeled as destroyed. The vehicle was not taken to the dealer for a diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000. *bf
Tl* the contact owns a 2013 infiniti jx35. The contact stated that the air bag off warning indicator illuminated. The contact associated the failure with the federal safety agency campaign number: 16v244000 (air bags). The contact called pepe infiniti (located at 300 central ave, white plains, ny 10606, (914) 750-4117) and informed them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 77,000. *tr 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Passenger air bag sensor remains illuminated with or with out a passenger in the passenger side seat. Bad sensor with that make model and year. The sensor turned on very soon after purchasing this vehicle from drivers mart.
Air bags: occupant sensor
I received recall letter but lost it
2nd passenger airbag light is always on. No front passenger airbag protection. Had a recall r1606 done, but trouble came right back. Appears there is another recall pc217 for more extensive repairs but infiniti says my VIN not included. It sure appears it should be included, exact troubles. This appears to be a huge nissan issue.
Passenger air bag sensor - indicating off with adult in seat. I searched any recall on the VIN oon "https://vinrcl. "to see if there are any recall, but 0 recalls.
Tl* takata recall. The contact owns a 2013 infiniti jx35. While driving various speeds, the air bag warning indicator illuminated. The contact received notification of the federal safety agency campaign number: 16v244000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 55,644. Parts distribution disconnect.
Ref: nthsa recall 16v‑244 part 573 of april 28, 2016 stating I would receive an "interim notification letter" within 60 days. Did not receive. It has been nearly six months and dealer states parts are not available. Given this is a failure of the ocs, is this vehicle safe to drive?
Takata recall I was noticing the passenger air bag notification is off when someone is in the passenger seat. I decided to search the VIN to see if there was a recall.
Tl* the contact owns a 2013 infiniti jx35. The contact received notification of the federal safety agency campaign number: 16v244000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning indicator illuminated. The VIN was unknown. The approximate failure mileage was 40,000. The manufacturer was not made aware of the failure. Vin tool confirms parts not available.
The passenger side airbag seat sensors are calibrated wrong. It does not recognize my 105 pound wife as a person, and therefore turns the airbag off. I raised this issue with infiniti at least 3 years ago, and they told me that she must just be sitting on the seat wrong. Well, just about a month ago, they finally issued a recall. We took the car in today to get it fixed, and they told us the fix wouldn't be ready until september. Meanwhile, my wife is pregnant and has no airbag in the passenger side of the vehicle. Infiniti needs to get a recall fix ready immediately.
After servicing, as in recall. In april 2016 for airbag light coming on with full weight person in passenger seat, the problem still exists.
Vehicle continues to have issues with the passenger airbag light coming on, despite the passenger seat being occupied by adult passenger. Dealership and infiniti tech have been shown videos, yet they repeatedly say "can't duplicate the problem". We have asked for a buy back, and have been denied (twice). Consumer affairs will provide no explanation, but repeatedly says it is working as designed. The bottom line is this... Infiniti does not care! As with others on here, they have told us to make sure we read the manual on how to "properly sit in the seat" and if it doesn't work turn the vehicle off and on to "recalibrate". Really? $40,000+ vehicle and you have to sit on the side of the road and turn it on and off multiple times just to get it to work the way it should? They also told us that you can't have anything in the seatback pocket (then why have a seatback pocket?). Regardless, we have taken the vehicle in at least 10 times now and have done exactly what they have told us to do and it still does not work properly. Unfortunately, it looks like the only way they will do anything is when someone is killed because their system did not function properly. The federal safety agency, please do something! This is not right and they aren't listening. My dealership told me the reason they won't do a buyback is because this is a "known" issue and there would be too many to buy back.
Tl* the contact owns a 2013 infiniti jx35. While an adult passenger was seated in the front passenger seat, the air bag warning light illuminated. The failure recurred intermittently. The vehicle was taken to the dealer where it was diagnosed, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 3,000. ..updated 10/19/15
Tl* the contact owns a 2013 infiniti jx35. While driving at 40 MPH, the passenger side air bag warning light illuminated. The failure recurred on numerous occasions. The vehicle was taken to a dealer multiple times. The technician was unable to diagnose or repaired the failure. The vehicle was previously repaired under the federal safety agency campaign number: 14v138000 (air bags, electrical system). The manufacturer was notified of the failure. The failure mileage was 10,000.
With full size passenger in the passenger seat, the airbag warning light is on even after raising off the seat and relocating in the seat. If engine is restarted the light goes off. Three attempts by the dealer to remedy with no results. This light was even lit as I picked up vehicle when recall was performed, which was the second attempt to remedy. Today was the third attempt at which they found no codes and no defective part, so no effort was made to repair but the light was on last week.
The passenger side airbag stays on with a passenger seated some times.factory rep said after testing it that it is working as designed. It is not a reliable system it may work normal for two or three weeks and then stay on three times in two days.
My infinity jx35 has had multiple issues in regards to the passenger side airbag system as well as the fuel gage. I have had my vehicle to the dealership for repairs 3 times for both issues and the issues still have not been resolved. The passenger side airbag does not detect my wife when she is in the seat. Infinity first told me it was a recall issue and now they don't know. The fuel gage moves around sporadically and does not give an accurate measure of fuel in the car. The dealership first replaced a sensor in the fuel tank twice which did not fix the issue, and then the entire dashboard systems and still it has failed to work correctly. I attempted to get infinity to repurchase my vehicle but was denied even though they do not have a solution for my vehicle.
The airbag sensor for the front passenger seat is not working well or accurately. Even with a person who is 115 lbs and 5'3" in the passenger seat, the sensor will go on and off, not committing to either activating the airbags or not. The sensor is not consistent and it is extremely concerning that passengers will not have the protection of an airbag should there be an accident. This has been going on since we first owned the car in summer of 2013. We have brought it to the attention of the dealer multiple times. They assure us all software is up to date from the manufacturer and no further action is required.
Tl* the contact owns a 2013 infiniti jx35. The contact received a notice for the federal safety agency campaign number: 14v138000 (air bags, electrical system) and the vehicle was repaired. The vehicle was taken to the dealer on three occasions. The contact stated that the air bag light began to illuminate on the instrument panel after the recall repair was made. The dealer stated that the vehicle was operating as designed; however, another mechanic informed the contact that the seat cushion needed to be replaced to correct the issue. The contact felt that the manufacturer did not repair the vehicle adequately. The vehicle was not repaired. The failure mileage was unknown.
The front passenger " airbag off " light came on while adult weighing 140 lbs. Was sitting in front passenger seat & stayed on while car was being driven. This incident has happened at least 15 times. I have over 8 video documents of the occurrence & have taken the car to the infiniti dealership at least 7 times to address this issue. The service dept. Has performed occupancy sensor reprogramming multiple times, but the issue did not get resolved. On 10/31/14, the infiniti service replaced the passenger side seat bottom frame. This did not fix the airbag sensor problem. Infiniti corporate sent an event monitor that infiniti service installed on 12/22/14. On 1/30/15, infiniti removed the event monitor & it was sent to infiniti corporate. Their response was that it is working the way it should. Even though a national recall was sent out on the issue, infiniti refuses to do anymore to properly resolve the safety issue.
Tl* the contact owns a 2013 infiniti jx35. The contact stated that the vehicle was taken to a dealer six to eight times to be serviced under the federal safety agency campaign number: 14v138000 (air bags, electrical system). The contact stated that the recall remedy failed to repair the vehicle. The manufacturer was notified of the failure. The contact experienced a failure, but the specifics were not available. The failure milage was 15,000.
Tl* the contact owns a 2013 infiniti jx35. The contact stated that while the passenger was seated in the front passenger seat, the air bag warning light illuminated on and off. The vehicle was taken to the dealer on multiple occasions but the failure was unable to be duplicated. The contact mentioned that the dealer replaced the front passenger side airbag sensors but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 12,000.
While driving the car at approximately 30mph, the passenger airbag was disabled by the sensor indicating that the passenger did not weigh enough to activate. The passenger weighs 200lbs. My local dealership has been contacted about the problem. The car has been in for service for this specific problems 4 times since the car was purchased. The airbag sensor has been replaced in the passenger seat and a recall was performed to recalibrate the sensor. Despite these efforts, the problem remains. Infiniti is unable to correct this potentially fatal problem.
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