The contact owns a 2013 Infiniti JX35. The contact stated while driving 20 MPH, the vehicle failed to accelerate as needed. The ABS system was activated. The contact stated while driving 20 MPH the vehicle independently accelerated to 60 MPH. The vehicle was jerking while the accelerator pedal was depressed to the floorboard. The contact was able to pull over. The contact called the local dealer but was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the federal safety agency Hotline. The contact stated that the failure was related to the federal safety agency Campaign Number: 13V445000 (Service Brakes, Hydraulic, Electrical System). The failure mileage was approximately 161,000.
2013 Infiniti JX35 brakes problems
27 complaints (10% of all complaints for this car). Typical mileage when it fails: 23,000. 3 crashes reported.
- owner complaints
- 27
- of this car's complaints
- 10%
- typical mileage
- 23,000
- crashes
- 3
- recalls
- 0
Which part fails
- Antilock/traction control/electronic limited slip1
At what mileage
Complaints by mileage at the time of the problem.
Specific symptoms reported on the 2013 Infiniti JX35 brakes
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
Related investigations
Collision Mitigation System Malfunction
The Office of Defects Investigation (ODI) analyzed complaint data provided by Nissan as well as complaints submitted to ODI from consumers. In total, there were 2 unique reports alleging inappropriate autonomous brake activation while driving.During PE12-022, Nissan identified a condition in model year (MY) 2013 Infiniti JX 35 that may result in inappropriate autonomous activation of emergency breaking by the Intelligent Brake Assist (IBA). According to Nissan, unique road environment anomalies can affect proper IBA operation and may cause IBA activation where it is not needed.ODI investigators were able to replicate the anomaly and found IBA interventions are extremely brief and may interrupt travelling speeds but do not stop the vehicle. Nissan developed a software countermeasure to address the condition and has initiated a customer satisfaction campaign to reprogram the Radar and Advanced Driver Assistance System (ADAS) control units on all affected vehicles. The bulletin was sent to dealers on August 10, 2012 and the owner letter mailing began on September 4, 2012. See the investigative file for copies of Nissan's bulletin and owner letter. The condition represents a low risk to motor vehicle safety and is adequately addressed by Nissan's service campaign. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.the federal safety agency.dot.gov/owners/Searchreference under the following identification numbers (ODI Nos.): 10465524, 10466330
PE12022
What 2013 Infiniti JX35 owners say
Most recent owner complaints, unedited.
Transmission failed at 101000 miles. Going 70 miles a hour on interstate.it slowed down to15 miles a hour, for the love of something no one hit me, but it could of been a deadly combo. I'm also on a fb group and everyone complains of their trans going out. Also before then alternator and radiator fan, maf throttle and purge valve at 90000 miles, which none is covered. I did pay $3000 for a extended warranty up to 116000 miles. But this transmission is a Worldwide Nissan problem and should of been recalled. Also my BCI continues malfunctioning. I've only had the vehicle since February 2022.
We drove to fill up the tank. After filling until it stopped the mileage to empty did not increase. The fuel level then stayed at full as we drove to run errands but the mileage to empty never updated and only showed a decrease of miles. Additionally, when we break the stopping distance is really long and we have to break farther back. It feels 'squishy' but has new brake pads. Consumer stated he would like the complaint to be removed, made an error.
2013 jx35 roughly 95k miles intelligent braking option soft brakes that go to the floor, not master cylinder, brake pads, or loss of brake fluid in reservoir. Dealership in previous cases have concluded after the above items being replaced and not solving the issue as ABS module needing to be replaced. We sitting at stoplight brake pedal continues losing pressure and we are forced to pump the brake for the pedal to maintain pressure. Air sucking sound is heard when releasing the pedal.
At very light stop such as red light or stop sign, my jx35 has tightened the seat belts in the front so hard that it pulled me and my passenger back into our seats. When this happens, the brakes go very soft at or before the set belts tighten. The dealer could not find anything wrong, this has happened numerous times in the past 3 months.
Today I had the ultimate scare. I was driving down the freeway when my seat belts locked and my truck hit the emergency brakes. No one was in front of me but there was a 18 wheeler behind me. He swerved to avoid hitting me from the back. I completely went into a anxiety attack and had to pull over once the car released the brakes which only lasted a minute. I called for help because I couldn't breathe and could not drive. I could have lost my life today all behind a dumb vehicle that suppose to keep me from crashing. It's been park and I refuse to drive it. Thankful my kids were not in the car yet.
When slowing to a stop on a city street downward incline the brakes will fade and the seat belt pretensioner will fire. Seems to be related to intelligent brake assist or ABS system. I have read about others having the identical or similar problems on line but infinity acts like they never heard of the problem. We have taken the car to the dealership with no resolution of the issue. We get the run around from infinity consumer support.
1. Pedal intermittently loses pressure when slow speed stops. 2. Pedal goes close to floor at complete stop with light pressure. 3. Noted "air sucking" or creaking sound from brake pedal upon release 4. Brakes would "pump back" to normal if I took my foot off brake and repressed mentioned to infiniti dealership twice when brought it for service and they found nothing wrong. Infiniti forums describe exact situation with ABS actuator issue. Https://www.infinitiqx60.org/forum/2013-qx60-general-discussion-forum/80929-very-soft-brakes-intermittently.html
My car has intermittent braking issues, I took the car to the dealer while still in warranty , they drove it for a week and it seemed fine. The brakes will intermittently go all the way to the floor and my car will not stop, it has caused several near accidents. The brakes can be pumped a few times and it will typically recover only to happen again.
I am writing you now it is because at this point driving my 2013 infinity jx35 for the second time had put my life on the line. I was driving on 75 north on wesdnesday november 21, 2018 around 4:30pm and suddenly, the front right tire of my car just came off causing damage to other drivers car. I always service my car at infinity, do all the recommended services on the car and still cannot feel safe driving that car. I had a brake service done on my car on my last oil change which however is now showing that the tires were not screwed properly all the way. I am seriously disappointed and even scare of putting my family back in that car. The first time this happened, infinity declined all responsibility stated that it looked like the car had been in an accident which was not true because it hit the sidewalk when the wheel started shaking and bounced the car. The first time right after we purchased the car, the wheel started shaking in the middle of the road and bounced the car to the nearest side walk. This time, the tire just ran off of the car in a middle of the highway.
Questions about the 2013 Infiniti JX35 brakes
Does the 2013 Infiniti JX35 have brakes problems?
Owners have filed 27 complaints about the brakes of the 2013 Infiniti JX35, 10% of all its complaints.
At what mileage do 2013 Infiniti JX35 brakes problems start?
The typical (median) mileage in owner complaints is 23,000 miles.
Was there a recall on the 2013 Infiniti JX35 brakes?
There is no recall for this problem on this model year.
Other 2013 Infiniti JX35 problems
Airbags 87Transmission 79Electrical 36Engine 16Lights 15Acceleration 13Body 13Fuel system 10Suspension 9Seat belts 7Seats 7Steering 6Visibility 4Driver assistance 3Wheels 3Tires 1
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