2013 Infiniti JX35 lights problems

Filed Jan 2, 2023 · Lights · WA

Known issue by Infiniti. Front (driver's side) headlight main bulb shorted out. Condensation "traveled" in the the assembly, but did not vent out. Replacement bulbs do not resolve the issue. The first time it happened, it occurred in December 2017 and was replaced by Infinity of Lynnwood (that was also the last month of the warranty). Now, the same one shorted out again at the end of December 2022, just 5 years later. It's a known issue but Infinity won't issue a recall. There is a service bulletin (TSB No. 03-051I) SB-10032304-9755. Though a known issue, the dealership will not rectify the situation without compensation.

Filed Apr 5, 2022 · Lights · VA

On three occasions the headlight assembly became unsealed allowing moisture to enter the sealed headlight assembly, thus short circuiting the HID bulb and ballast. This affected both the drivers and passenger headlight assembly the first time and just last week the driver's side light, again. We have seen other JX35, as well as QX60 models having moisture in the headlight assembly (light not functional), and were told by the dealership that they currently have two other cars (same model) on the lot with the same issue. Searches on line show this is a continual problem with these models (JX36 and QX60). The manufacture is not standing behind their product and this is a safety hazard as the vehicle is without a, or both headlights.

Filed Dec 3, 2021 · Electrical, Lights · MO

There are several complaints regarding the headlights that the headlights continue to get moisture in them and it requires a new headlight assembly. There were 16 cases regarding the JX35 model and several for the QX60 model that replaced it.

Filed Mar 26, 2021 · Lights · 112,000 miles · GA

On march 7 driver side light went out while driving down road. Had to have whole unit replaced. Now just 2 weeks later, on the way home tonight, driving again, the passenger side went out. This side was replaced fully by infiniti just 2 years ago because it went out while driving in the mountains and is now is once again gone out while driving. Each time they say it is a ballast and the full unit,$1500, has to be replaced. This is unacceptable. And is very dangerous.

Filed Mar 13, 2021 · Lights · 69,000 miles · FL

Both headlights stopped working at the same time which is a safety issue! I did not have any low beam lights or highbeam lights on both headlights. Once the headlights went out I had no way to navigate the vehicle. The vehicle was in motion at night on a city street.

Filed Mar 4, 2021 · Lights · 136,000 miles · MD

On march 3, 2021, I was driving home at night when my headlights stopped working unexpectedly and suddenly. Some roads have no or inadequate street lights as well as no shoulder for pulling over which makes it at once impossible to stop driving and dangerous to continue driving. The local infiniti dealership could provide no explanation for why the headlights stopped working.

Filed Jan 22, 2021 · Acceleration, Electrical · 101,000 miles · NE

I have replaced the battery in my 2013 infiniti jx35 3-4 times. Dealership continues to say this is normal. Recently, multiple exterior light bulbs have gone out and the 'instrument cluster' suddenly went dark while I was driving. I cannot see meters like gas, speed, etc. I cannot hear or see my blinker or headlight indicators. Additionally, all the power controls including speed control no longer work. I am concerned there is a significant electrical safety hazard. I no longer feel safe driving this car with my children. There are many reports of similar claims for the 2013 infiniti jx35 electrical system online. I would like infiniti to take responsibility for knowingly putting people in danger by refusing to acknowledge and fix a known problem with this car.

Filed Jul 24, 2020 · Lights · 141,550 miles · TX

Tl* the contact owns a 2013 infiniti jx35. The contact stated that while driving, the low beam and high beam headlights became inoperable. The vehicle was taken to greg orr infiniti located at 8727 business park dr, shreveport, la 71105, to be diagnosed. The contact was informed that the headlight switch and headlight bulbs were defective and needed to be replaced. The headlight switch and bulbs were replaced however, the failure persisted. The vehicle was taken back to the same dealer and the contact was informed that the headlight assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, offered no additional assistance. The failure mileage was 141,550.

Filed Jul 18, 2019 · Lights · 89,000 miles · CT

Moisture penetrated into passenger side headlight and the headlights get knocked out. It is an issue with seal. These lights are to be sealed as it is outside the body. My opinion inifiniti should have a recall on this type of failure to a head light as many more car owner having same issue.

Filed Jul 3, 2019 · Lights · MD

I was in for an issue with my passenger headlight less than a year ago. I was told that it was due to water getting into my assembly, and it wasn't an infiniti defect. I am not sure how that is possible since headlights are to be designed to be outside of the car 100% of the time. Now my driverside headlight has failed, and I do not believe I should have to pay for the same repair on the other light. A dead headlight will not pass inspection. Both headlights go dead from water and its my fault? Sounds very odd.