2014 Infiniti QX60: engine stalls while driving

Filed Feb 22, 2026 · Electrical, Fuel system · TX

I had just gotten a safety inspection 15 days prior to this event to renew my registration. The car had been driving perfectly. Me and my wife had drove to my daughter’s school to pick her up. The school is about 10 minutes away from our home. Once we left the school we got about 3 minutes down the road and started smelling a strong electrical/plastic burning smell. Suddenly the car stalled and shut off. Then it cranked back up. Then it shut off. It did that several times. Smoke started pouring out from under the hood. I was barely able to get the car off the road and into a parking lot before it completely died and stopped cranking and stalling. I immediately got my family out of the car and had them run to safety. There was several other family’s with their children who had also just been picked up all around us. So I ran to car and popped the hood. There was so much electrical smoke coming out from driver side area. It appeared to be coming from the hybrid high voltage system under the ECM. I quickly disconnected the negative terminal on the 12v battery to shut down the electrical systems on the car. I have called Infiniti and I am dropping car off tomorrow to have a full inspection done to find out what happened. I am reaching out to you because I know that there is documented reports of this exact thing happening to other cars and that there was a recall R21B4 that they did a software update for. I believe that that update did not work to prevent this catastrophic event from happening. I don’t know if they will try to act like this was not related to the recall so I am trying to cover all my bases here by filing this complaint with y’all as well. I also have an open claim with Infiniti corporate. They are trying to just say that I no longer have a warranty for my car but this is a safety concern not just a warranty issue. I will be taking my car to Infiniti Clear Lake in Houston Texas tomorrow for them to look at it.

Filed Jul 4, 2023 · Transmission · WA

We get the message "Hybrid engine overheated" and after that loses power/acceleration causing vehicle to stall. This happened twice in last year. First time, we were at the Canadian border idling the vehicle when it happened. We took the car to our dealer for inspection and they said it related to a recall and updated the software. Few months later, it happened again in stop and go traffic and this time the dealer is saying hybrid CVT assembly has to be replaced at the cost of ~$15,000 including tax.

Filed Nov 8, 2022 · Transmission · 70,000 miles · WA

The contact owns a 2014 Infiniti QX60. The contact stated that there was a rattling noise coming from the vehicle. The contact stated that the vehicle stalled. The contact restarted the vehicle several times before the vehicle operated as needed. The contact stated that while continuing to drive the vehicle almost stalled twice more. The contact took the vehicle to the dealer who diagnosed that the CVT transmission needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and filed a case. The manufacturer confirmed that the VIN was not included in a recall. The approximate failure mileage was 70,000.

Filed Sep 26, 2022 · Transmission · TX

Vehicle loss power consistent with transmission failure on several different occassions. Repairs were may, yet failure continues to persist. Power was loss on the highway heading home in which stall traffic behind my vehicle, bearly escaping rear end collision.

Filed Jul 11, 2022 · Electrical, Engine · TX

The vehicle constantly shudders and almost stalls when in reverse or in low gear. The vehicle seems to not switch properly between the hybrid battery to the engine or vice-versa. The vehicle has a recall from October 2021 and Infiniti has not fixed the recall yet. I feel the vehicle is unsafe. I have emailed and contacted Infiniti to no avail. Infiniti has not remedied this recall in any fashion in almost a year.

Filed May 30, 2022 · Transmission · FL

Vehicle stalling has gotten worst since manufacturers remedy was applied a few days ago.

Filed Dec 22, 2021 · Transmission · CA

The contact owns a 2014 INFINITI QX60 HYBRID. The contact stated that he received a recall notification for the federal safety agency Campaign Number: 21V774000 (ENGINE AND ENGINE COOLING, HYBRID PROPULSION SYSTEM); however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the vehicle would stall inadvertently while driving at various speeds. The contact was unsure whether there were warning lights illuminated and declined to provide additional information. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact to rent a vehicle out of pocket. A case was opened. The vehicle was not diagnosed or repaired. The approximate failure mileage was unknown. VIN tool confirms parts are not available.

Filed Nov 5, 2020 · Transmission · 142,000 miles · GA

In 2017 infiniti replace transmission for shudder and stalling issues now in november 2020 starting to have shuddering and stalling issues again almost got into a major accident car stalled while trying to turn at a major intersection can you please please look into this before some gets seriously hurt or killed I've seen a few complaints on line and no one is addressing this

Filed Jul 13, 2020 · Transmission · 82,000 miles · MA

Tl* the contact owns a 2014 infiniti qx60. The contact stated that while driving at 35 MPH, the vehicle stalled without warning. The vehicle remained on the shoulder of the roadway. The vehicle was scheduled to be towed to a dealer which was still pending. The dealer was not notified of the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 82,000.

Filed Sep 13, 2016 · Airbags, Engine · 17,000 miles · OK

When driving at low speed, on a curve, or on a hill the car will not accelerate, will stall, shudder, rattle. Will not respond to efforts of increasing speed. The front passenger airbag light will show the airbag is not engaged even if an adult is seated in the front passenger seat.

Filed Oct 3, 2014 · Acceleration, Transmission · WI

We have had two issues with our 2014 qx60. The first issue was a shudder problem where the vehicle would shake/hesitate/felt like it was going to stall at lower speeds, around corners, etc. After several attempts the dealership advised it was a transmission issue and the entire transmission was replaced. The second issue came about after the transmission was replaced and has yet to be fixed. The accelerator will intermittently not work. This happens either from a stop ? I go to hit the gas and either nothing happens or the car lurches forward and stops. I will press on the accelerator again and it will work. The other time is when you are driving and go to increase your speed ? You press on the gas and the RPM?s go down and nothing happens. I press on the gas again and nothing happens. I try again and it will kick in. The dealership had our car for 6 weeks for the second issue and cannot replicate it so therefore they won?t do anything for us. We are now going through an arbitration program requesting a replacement of our vehicle as it seems to meet lemon law. We have an unsafe unpredictable vehicle that we spent a lot of money on. We are very unhappy with infinity corporate as they offered us $1,000 to go away. This is not about money but about safety issues. Infinity corporate also stated that the number of times our vehicle has been seen for the problem is not unreasonable. I beg to differ as having our vehicle gone for a full 6 weeks (and this does not count all the other times it has been to the dealer for the other issue) is very unreasonable. We were told we had to pick up our vehicle after 6 weeks. Two weeks later we had the issue happen twice to us so we called the dealership and they were hesitant to accept the vehicle to their repair department. They did accept it finally but unsure what they are even doing with the vehicle at this point.