2014 Infiniti QX60: hesitation when accelerating

Filed Oct 28, 2024 · Engine, Suspension · 99,536 miles · NC

The contact owns a 2014 Infiniti QX60. The contact stated while driving at approximately 60 MPH, the front passenger’s side wheel detached from the axle and was lodged inside the wheel well. The contact stated there was no warning light illuminated. The contact was able to drive the vehicle to a parking lot and then had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the rear coupler and the front passenger side tire needed to be replaced. The vehicle was repaired. The contact stated that while driving off the dealer lot the vehicle was hesitating and jerking into gear and was bouncing. The contact stopped and turned the vehicle off and observed smoke coming from under the hood. The contact was informed by the dealer that the engine needed to be replaced. The vehicle was not diagnosed and was not repaired. The contact had the vehicle towed from the dealer to the residence. The manufacturer was not informed of the failure. The failure mileage was 99,536.

Filed Jun 7, 2021 · Engine · TN

Car jerks while changing gears. It sometimes hesitates when you step on the gas and often it feels like it "bangs" into gear when it finally does change. It feels like there is a transmission problem. However there does not appear to be any recalls for this. We've had fluid flushes and changes in an effort to fix the problem but it continues to be an issue.

Filed May 14, 2020 · Transmission · 80,000 miles · NC

When starting from a standstill, the car jerks and hesitates to move. Several times I have been taking a left and as I push the gas, the car just does nothing and I'm afraid I'll be sitting in the middle of the two lane highway unable to get out of the way of oncoming traffic. As others have noted, the transmission jerks and it looks as if I'm failing miserably at driving stick shift, but the car is manual. We thought for a long time that the jerking was due to the transition from electric to gas, but as the jerking got worse we realized it was the transmission. I now cannot get rid of this car without paying $10k on the loan because of this issue. It would probably cost me the same to have the transmission replaced, but it sounds like others have paid to have the transmission repaired or replaced, but the same problems persist. I just want to be rid of this car and I will never buy a hybrid or an infiniti again.

Filed Feb 7, 2020 · Transmission · 136,000 miles · CA

Tl* the contact owns a 2014 infiniti qx60. The contact stated that while driving at 60 MPH, the vehicle vibrated abnormally, hesitated and lost motive power without warning. The contact pulled off of the roadway, turned the vehicle off and back on however, the failure persisted. The vehicle was taken to perry infiniti of escondido 855 la terraza blvd, escondido, ca 92025 where the vehicle was inspected and diagnosed. The contact was informed that the transmission needed to be replaced. The contact was provided an estimate of $11,191 for the repairs. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 136,000.

Filed Dec 13, 2019 · Transmission · 110,000 miles · CA

Tl* the contact owns a 2014 infiniti qx60. While driving various speeds, the vehicle jerked unexpectedly and hesitated to accelerate without warning. The vehicle was towed to infiniti of san jose (2198 tully rd, san jose, ca 95122, (408) 531-3000) where it was diagnosed with a faulty continuously variable transmission. The contact was provided a repair estimate of $7,000. The manufacturer was not notified of the failure and the vehicle had not been repaired. The failure mileage was 110,000.

Filed Oct 2, 2019 · Transmission · 53,000 miles · AR

I purchased in feb 2019. Since march my vehicle has been in/out of the shop at least 6 times for the following issues: shuddering while driving, hesitates to accelerate especially on inclines and reverse (I could be sitting on a tiny incline and when I attempt to press the gas, the vehicle doesn't respond, and then would eventually jerk and drive after it catches the gear), not properly shifting gears while driving (almost had an accident due to this driving up an on-ramp on the freeway, the vehicle wouldn't accelerate fast enough for me to merge), and makes loud sounds randomly. I've taken it to my local infinite dealer numerous times and they don't see a problem when they test it. So I then drove with a tech and duplicated the problem. But they continue to deny repairs because my vehicle isn't registering any codes while testing the transmission, even after the problem was duplicated. They have kept my vehicle weeks at a time (they have it right now) doing software upgrades and patching whatever. But the problem still exist today. I've only had it for 8 mos (purchased pre-owned). I even opened two cases with infiniti consumer affairs and they even quit following up. I wish I could get rid of this vehicle. It's not safe to drive while the manufacturer is refusing to repair a "well known" issue for this vehicle. I'm well aware of the lawsuits involved but I guess it's going to take someone being hurt before they take action. What actions can I take? I have copies of all my records but they are in my vehicle at the dealership for the same problem

Filed Jan 29, 2019 · Transmission · 93,000 miles · GA

Vehicle shutters/ jerks as if transmission is slipping when accelerating between 15-25 miles per hour. Fear that vehicle hesitation during acceleration is dangerous in traffic potentially causing driver to be hit by other cars. Noticed several complaints online regarding same concern with qx60 2014 model.

Filed Nov 29, 2018 · Transmission · 84,000 miles · IL

Tl* the contact owns a 2014 infiniti qx60. While driving various speeds, the vehicle hesitated to accelerate and shook. The vehicle was taken to a dealer (infiniti of naperville, 1550 west ogden avenue, naperville, il 60540, 630‑241‑3000) where it was diagnosed that the transfer case failed. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure and stated that the vehicle could be returned. The failure mileage was approximately 84,000.

Filed Jul 8, 2017 · Transmission · VA

Car shutters at low speed. Hesitation and strong shaking.

Filed Oct 3, 2014 · Acceleration, Transmission · WI

We have had two issues with our 2014 qx60. The first issue was a shudder problem where the vehicle would shake/hesitate/felt like it was going to stall at lower speeds, around corners, etc. After several attempts the dealership advised it was a transmission issue and the entire transmission was replaced. The second issue came about after the transmission was replaced and has yet to be fixed. The accelerator will intermittently not work. This happens either from a stop ? I go to hit the gas and either nothing happens or the car lurches forward and stops. I will press on the accelerator again and it will work. The other time is when you are driving and go to increase your speed ? You press on the gas and the RPM?s go down and nothing happens. I press on the gas again and nothing happens. I try again and it will kick in. The dealership had our car for 6 weeks for the second issue and cannot replicate it so therefore they won?t do anything for us. We are now going through an arbitration program requesting a replacement of our vehicle as it seems to meet lemon law. We have an unsafe unpredictable vehicle that we spent a lot of money on. We are very unhappy with infinity corporate as they offered us $1,000 to go away. This is not about money but about safety issues. Infinity corporate also stated that the number of times our vehicle has been seen for the problem is not unreasonable. I beg to differ as having our vehicle gone for a full 6 weeks (and this does not count all the other times it has been to the dealer for the other issue) is very unreasonable. We were told we had to pick up our vehicle after 6 weeks. Two weeks later we had the issue happen twice to us so we called the dealership and they were hesitant to accept the vehicle to their repair department. They did accept it finally but unsure what they are even doing with the vehicle at this point.