Passenger airbag light is on the airbag is not working
2014 Infiniti QX60: airbag warning light
11 of the 200 complaints about the 2014 Infiniti QX60 describe airbag warning light.
- owner complaints
- 11
- of this car's complaints
- 6%
- typical mileage
- 600
- recalls
- 2
Airbag warning light by model year
- 20271
- 20192
- 20181
- 20172
- 20164
- 20157
- 201411
What owners say
The contact owns a 2014 Infiniti QX60. The contact stated while driving 20 MPH, the air bag warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the Occupant Classification System (OCS) control unit to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 82,100.
When driving at low speed, on a curve, or on a hill the car will not accelerate, will stall, shudder, rattle. Will not respond to efforts of increasing speed. The front passenger airbag light will show the airbag is not engaged even if an adult is seated in the front passenger seat.
I have been having issues with my infiniti qx60 since I purchased it 09/2014. There is a problem with it accelerating. I would press on the gas and it wouldn't give me the acelleration that I would expect from this car... It is very sluggish. I have told this to the dealership on several occasions since 2014. Every time they checked it, they said there wasn't a problem. One time, I received the same car as a loaner car while they worked on my car, and I could clearly see that there was a difference in the way that car drove versus mine. The loaner car drove better than my car. So, to make a long story short, I dropped my car off at the dealership in mid-may (last month) to be looked at. The service advisor told me that there is an issue with my car (judder issue) and they had my car for a week. During that time, I went online and found others had the same complaints. One person said that their dealership ended up purchasing their car back from them/ refunded their money because the judder issue wasn't resolved. I also spoke to a regional specialist at infiniti and have a case # of case # 22529177. I am going to contact the regional specialist again because this issue isn't resolved but the bottom line is that infiniti sells inferior cars. Another issue is the rubber molding on the passenger right door is coming off and preventing me from closing the door and when someone is in the passenger seat, with their seatbelt is on, the airbag light comes on. Im scared that my car will just die on me as I'm driving it. With all the things that are happening with automobiles these days, I do not ant to fall victim to any of these issues.
When accelerating from a full stop into a right or a left turn, the rpms go up but the vehicle does not accelerate. This happened approximately 3-4 times before my first 5000 miles. I was told it was part of the engine break-in process. When I brought my vehicle in for its 10k service, I again complained of this happening, but they can't replicate the results. It has happened 2x since my last service, once within 24 hrs of the service and the other at approximately 14910 miles. I am afraid to drive the car as I'm afraid to get rear ended. I have found at least 3 other reported incidences of this by others online and the dealers don't seem to be doing anything to rectify the issue. I am also having the same issues as others regarding the air bag light going on and off at random.
Since we have purchased our car brand new in 2014 we have had ongoing problems with the passenger side airbag. Randomly, even though there is a person sitting in the passenger seat, the air bag indicator is lit "off" as if noone is sitting in the car seat. We have recorded videos of multiple events and have brought it to the dealer. Each time the dealership runs a scan it tells them that the car is operating normally. I have even dealt with infiniti directly and they are not able to come up with a fix and keep telling us to be patient because they are working on resolving this problem. We have had the car now for almost 1 1/2 years and still no good fix by infiniti. This is completely unacceptable and we feel it is a major safety issue since an airbag would not go off during an accident even though there is a passenger in the passenger seat.
Tl* the contact owns a 2014 infiniti qx60. While driving at 30 MPH, the front passenger side air bag warning light illuminated. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The failure persisted and the vehicle was taken back to the dealer multiple times where it was diagnosed that the sensor needed to be replaced and an update needed to be performed. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 5,569.
Purchased car 11/2013 new from dealership. Within three months, front passenger side air bag light began coming on even though a passenger was in the seat. This has occurred on & off ever since. There has been no pattern distinguishable -- no correlation between weight of person, in car when/when not started, nor how long light has stayed on or if it did go off after >3min. We have been to the dealership numerous times, four officially on the service history, and at least two other times as a "drive thru" to confirm that indeed my family would be safe if in an accident (verbal reassurance given by service manager for each of those "drive-thru" times). Service manager said system is working properly prior to initial ocs reprogram completed 6/5/14 (recall number 14v138000). Light remained on while pulling out of dealership on 6/5/14 and they reprogramed it again before leaving. Due to the fact that the dealership is over 30 miles away, as well as their insistence that the system is "working properly", I have not taken it is many times when the light has been on. If taken in each time, this would be probably every ten days - two weeks. If the light has not gone off, I have made that person get into the back seat. Over 90% of the time, these have been family members, weighing between 90#-200# and all over 5' tall. Additional service history times for this issue are: 8/20/14, 8/25/14, 3/24/15. Service manager frequently unable to duplicate concerns, insists system is functioning appropriately. When asked if he would consider placing his loved one in this seat with the light on, trusting the function will protect those in a highway accident, he stated, "I understand your concerns."
I leased the qx60 on march 19th and right away I noticed that the air bag light would go on when my sons (100 and 110 pounds) would sit in the front seat. Now I am being told that the car may be under the recall but that they will not be able to take it in for diagnostics until mid april. Until then I cannot drive with anyone in the front passenger seat for fear that, in case of an accident, the airbags would not deploy. I am incredibly upset!
Tl* the contact owns a 2014 infiniti qx60. The contact stated that the passenger's side air bag warning lamp was illuminated. The vehicle was taken to the dealer where the technician diagnosed that the passenger's side air bag seat sensor was defective and needed to be replaced. The vehicle was repaired and the failure recurred. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 300 and the current mileage was 800.
Passenger air bag light goes on and off occasionally. My daughter is 115 pounds and we had multiple cars and her wait was never an issue. We took vehicle to infinity and they replaced sensor but after a week same problem took car back no resolution yet. I know they had recall for the same problem on jx 35.
Service bulletins that may apply
- DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero...
- Air bag warning light flashing indicating system diagnostic mode if you confirm
- Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is...
- 2013 JX35 and 2014 - 2016 QX60 occupant classification system retrofit
- Service information
- If you confirm
Related recalls
Air bags: sensor: occupant classification
- What is wrong
- Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
- Risk
- If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
- Remedy
- Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1‑800‑867‑7669, Infiniti customer service at 1‑888‑833‑3216 or Chevrolet customer service at 1‑800‑222‑1020.
Recall number 16V244000 · Recall details
Air bags: sensor: occupant classification
- What is wrong
- Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
- Risk
- If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
- Remedy
- Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1‑800‑647‑7261.
Recall number 15V681000 · Recall details
Questions about the 2014 Infiniti QX60 airbag light
Is airbag warning light a common problem on the 2014 Infiniti QX60?
11 of 200 owner complaints about the 2014 Infiniti QX60 (6%) mention airbag warning light. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2014 Infiniti QX60?
There are 2 recalls and 6 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Infiniti QX60
Shudder 39Jerking 36CVT failure 16Transmission failure 12Stalling 11Hesitation 10Sunroof shattered 10Fire or smoke 7Grinding brakes 6Check engine light 6Loss of power 6Headlights 5Overheating 5
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