On January 23, 2024, while driving home I heard what sounded like a gun shot. I checked that I was ok and exited the freeway. I pulled over and got out of my vehicle and noticed the sunroof/moonroof was shattered. I looked for overpasses and there were none in my area. I called the authorities. Once the officer arrived he noticed that the glass was bubbled out from the vehicle and not inward as it would be if someone or something struck the glass. The sunroof/moonroof shattered. I had to exit the freeway due to being startled by the loud sound of the glass shattering. Unknown on the glass breaking being reproduced. The sunroof/moonroof was inspected by a police officer. No warning or safety lights came on.
2015 Infiniti QX60: sunroof shattered
14 of the 92 complaints about the 2015 Infiniti QX60 describe sunroof shattered.
- owner complaints
- 14
- of this car's complaints
- 15%
- typical mileage
- 53,000
- recalls
- 0
Is there a fix? 7 service bulletins cover this area of the car. See below
Sunroof shattered by model year
What owners say
The SUNROOF SHATTERED while I was driving on Highway, glass fell down all over me. Sound like a Gunshot, I am a veteran with PTSD already and it scared me. Thankfully I was able to hold myself together until I got to the dealership, then I broke down.
While driving on a state highway at approximately 65 mph, there was a loud exploding sound followed by loud rushing air. I quickly realized that my sunroof glass had shattered. Fortunately the sunroof shade was closed so no glass came into the vehicle. Besides myself driving, both of my kids were sitting in the back seat and could have been injured by flying glass shards. There were no other vehicles around me and nothing apparently struck my vehicle.
Driving on interstate, sunroof exploded spontaneously. Large hole in sunroof glass. Sounded like a shotgun went off followed by shattered glass. There was no prior damage to the glass before it exploded.
On march 26, 2021 the sunroof exploded and shattered during commute home from work in dallas on i30 eastbound near the ferguson road exit. Traffic was surprisingly light and there were no large trucks near me.
Driving on an open freeway, the sunroof shattered from the inside outward.
As we were driving on the interstate we heard a very loud explosion type sound. It was night but in a well lit section of interstate. We weren't near any overpasses and were in the right lane of a three lane highway. We pulled over as soon as it was safe to see what had happened. When we checked the car we discovered our sunroof was shattered significantly. Neither of us in the front seat saw anything coming towards us and there was no evidence that anything hit us. We were traveling about 75 miles an hour with cruise control set. The sun shade was closed at the time the glass shattered so none of the glass entered the vehicle.
Tl* the contact owns a 2015 infiniti qx60. The contact stated that the sun roof exploded without warning. The sun roof appeared to be pressurized to the point that it buckled outward when the failure occurred. There were no injuries. The vehicle was driven and parked due to the failure. A dealer had not been notified. The manufacturer was immediately notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 25,519.
Sun roof collapse and explosion. Driving on interstate and sunroof suddenly exploded without being hit by object. I was traveling approximately 55 MPH on a cold day when the sunroof exploded. No debris was seen coming at the vehicle. No impact was heard prior to the sunroof exploding.
The sunroof spontaneously exploded. We were driving down the highway on a sunny day. No objects struck the glass but it shattered. The remaining glass is curved outward as if pressure from within the car caused it to shatter.
On 8/11/2018 at approximately 1315 cst I was driving in the right lane of I-10 w by mile marker 126 at the posted speed limit when the sunroof exploded. No vehicles were within 200 feet of our vehicle (infiniti 2015 qx60) in daylight and clear visibility , no visible debris in roadway or vegetation overgrowth was present. The roadway was dry and in good condition. Sunroof was closed and had been operated less than ten times during the life of the vehicle.
Sunroof suddenly exploded at highway speed, but after only a 5 minute trip with all windows up. No weather issues, no damage to the shade panel; was not hit by anything.
Service bulletins that may apply
- Certification label and VIN plate replacement service information
- Power back door calibration
- Vibration and/or noise when making low speed turns
- Theft alarm sounds when vehicle is locked, unlocked, or door/trunk opened
- Power back door calibration
- Power back door calibration
- SERVICE INFORMATION A two-piece design front engine mount is currently being used for the applied vehicles...
Related recalls
No recalls on record for this model year.
Questions about the 2015 Infiniti QX60 sunroof shattered
Is sunroof shattered a common problem on the 2015 Infiniti QX60?
14 of 92 owner complaints about the 2015 Infiniti QX60 (15%) mention sunroof shattered. The model year with the most reports is 2015.
Is there a recall or service bulletin for this on the 2015 Infiniti QX60?
There are 0 recalls and 7 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2015 Infiniti QX60
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