2020 Infiniti QX60: sunroof shattered

Filed May 8, 2025 · Visibility · 74,000 miles · TX

The contact owns a 2020 Infiniti QX60. The contact stated that while driving on the highway at 65 MPH, the sunroof glass shattered without impact. The vehicle was taken to a local dealer where the vehicle was inspected, and the contact was informed that there was no cause for the failure found. The contact was informed that the sunroof glass needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 74,000.

Filed Feb 14, 2025 · Visibility · TX

I was driving at approximately 40 mph in clear weather on a familiar straight asphalt roadway in our community. I suddenly heard a loud blast. I thought it was an explosion near the roadway. I was terrified, so I immediately pulled over into a supermarket parking lot. There was a policeman there, and I asked him if he had heard the explosion. He did not hear anything but volunteered to check my vehicle. He found that the sunroof was blown out. My sunshade was closed, so no glass entered the cabin of my car. The policeman found some glass on the road at the location I was driving. I have contacted the dealer service, and they should be calling me back. I Googled "2020 infiniti QX60 sunroof exploding" and have found many others with the same issue. I also found a website that is seeking a class action lawsuit. I am so happy that I had the sunshade closed. In the years we've owned this car, I've opened the sunroof only a few times.

Filed Feb 1, 2023 · LA

While driving at a speed of 70mph, on a highway at 4:15 PM temperature approx 55 F an extemely loud sound from my roof happened. I was not under any trees or near any 18 wheelers. No debris seen around my car when it happened. I pulled over when safe and looked at my roof. The sunroof had exploded! nothing else wrong with the car! This could hav caused a terrible accident had I not over-reacted. There was no warning for this explosion. I called the dealership and was told to bring it to a collision center for repair. Now waiting on the parts.

Filed Apr 5, 2021 · Visibility · 6,713 miles · CA

Sunroof exploded when driving on the highway, we pulled over immediately and called infiniti customer service for technical help, they asked me to drive to nearest infiniti retail store to replace the glass. When we got the store, there's no mechanic because it's saturday. The staff there told me to come monday to see if they can determine the sunroof exploded by itself. They helped us cover the sunroof with hardboard and tapes. We drove to the retail store--hgreg infiniti monrovia on monday. Their technicist told us there's no way to determine the reason of explosion without checking the remain glass covered by the hardboard and claimed that they never heard about a case of sunroof explosion , if broken must be hit by other stuff, which is obviously lying since you can search out thousands of sunroof exploding cases online in one minute. We couldn't convince each other, so I left. The only help I am seeking from the federal safety agency is to offer a way to determine the causing, for instance, an authenticate third party to test the remain material. Only with the legally binding evidence, can I sue the unethical company.

Filed Mar 9, 2021 · Brakes, Driver assistance · 2 miles · CA

I was driving on the freeway at about 1:40pm today(03/9/2021). All of sudden hear some kind of loud gun shot and 1 second later, my sunroof is shattered. Also, the forward collision system automatically breaks by itself when there is no vehicle or any kind of object.

Filed Nov 5, 2019 · 6,000 miles · TX

Sunroof exploded while driving on highway 175 heading towards nacogdoches tx. We heard a loud pop almost like a tire blowing out, we get out the rental car to check on the tires and found nothing. We got back in and started driving, when we heard a gush of wind. We looked up and noticed the car had a sunroof so we moved the cover back and glass started to fly into the car. Nothing hit the glass it just exploded out of nowhere.