2021 Jaguar F-Pace technical service bulletins
419 technical service bulletins and manufacturer communications cover the 2021 Jaguar F-Pace.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Interference from external WiFi sources could disrupt wireless CarPlay or Android Auto connection
- TCU Activation Failure And InControl App Inoperative After Software Update
- Intermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.
- Exhaust System Oxygen (O2) Sensors
- Unable to select Navigation when pressing the navigation Tile on the Touchscreen.
- Driver or Passenger seat harness replacement has been performed to rectify the concern, but no evidence...
- Body Control Module (BCM) does not fully meet US importation requirements
- Software Over The Air (SOTA) updates are failing to complete
- Arduous customer drive cycles have been found to accelerate the degradation of engine oil, leading to...
- Software Over The Air (SOTA) updates are failing to complete.
- Software Over The Air (SOTA) updates are failing to complete
- Wireless Charger
- There are several scenarios where the key may be set to a deactivated state.
- Incontrol remote app wake up timer
- While driving with satellite maps, sometimes image doesn't load fully and then comes back
- Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
- 12V startup battery flat - mild hybrid electric vehicle (MHEV)
- There is a concern/fault with the 48Volt MHEV system.
- There is a concern with the 48Volt charging system(DC/DC) with the vehicle.
- Steering requires steady correction force
- Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual...
- Pivi wireless carplay / android auto connectivity
- After vehicle off, the fan continues to run at high speeds.
- Vehicle Requires Steady Correction Steering Force to Remain in Lane
- Coolant fan may continue running at high speed after ignition shut-off
- No Power Steering Assistance at Start of Drive Cycle – ADAS Warning
- Intermittent fast flash from the turn signal indicator in the instrument cluster with no output from inner...
- Pivi
- Body / hmi CAN functions reset every 8-10 minutes
- The body tail lamp assemblies where LED function may be lost intermittently when Turn Signal is operated
- Passive entry intermittent operation
- Vehicles may exhibit PIVI Login concerns even with InControl Remote functions operating.
- A battery warning light on and or electrical system failure message is displayed on instrument cluster.
- Intermittent loss of tail lamp turn signals.
- Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air...
- Passive Entry doesn't respond intermittently to access car
- The low coolant light may be illuminated/there may be a coolant leak from the engine area.
- Near Field Sensing Module (NFSM) Wired Updates
- Software Updates
- Turbocharger coolant feed and return pipe o- ring leak
- The SOTA Campaign number displayed in the software update screen in the vehicle is only updated when a...
- MIL on Instrument cluster.
- Clear SOTA Persistency
- Autofred approval – cosmetic defect on idma and icdm
- Vehicle cranks, but does not run when at operating temperature
- Door zone module
- Engine Will Crank, No Start When At Operating Temperature
- A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA)...
- Leaking windshield that caused the water ingress on the electrical component.
- Engine replacement under warranty.
- Electrical system warning light will be on the instrument cluster.
- Engine Oil and Filter Change
- Near field sensing module wired updates
- Vehicles are unable to complete software updates through Software Over The Air (SOTA) and require a...
- Vehicles are installed with Near Field Sensing Module (NFSM) that do not support Software Over The Air (SOTA).
- A potential concern has been identified on certain vehicles where Software Over The Air (SOTA) updates are...
- There have been several FRED submissions for a customer allegation of a rear brake warning being...
- There have been several FRED submissions for a customer allegation of a brake noise concern.
- There have been several FRED submissions for a customer allegation of brake judder/vibration.
- 'Stop Safely Electrical Fault Detected' warning message displayed in the message center.
- Low coolant lamp comes on and/or leak of coolant from engine area.
- Customers are experiencing a red 'Stop Safely Electrical Fault Detected' warning message displayed in the...
- Pivi satellite radio chanel display fault
- Low engine coolant lamp warning on instrument panel and/or coolant leak.
- The parking brake switch sticks or does not work.
- Turbocharger Coolant Feed And Return Pipe O-Ring Leak
- Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris
- PIVI satellite radio favorites screen displays an incorrect channel.
- Thermostat Housing Engine Coolant Leak
- These vehicles have now been stopped from further SOTA attempts and require a wired intervention
- Low coolant light on or smell of coolant from engine area.
- Front / Rear Door Latch
- The engine cooling pump has a visible coolant leak.
- MIL lamp on the instrument cluster
- Fuel Pump Driver Module Inoperative
- Door Zone Module
- Engine oil and filter change
- Near field sensing module (NFSM) wired updates
- Oil filter housings installed on Ingenium I6 3.0L Diesel and Ingenium I6 3.0L Petrol engine variants,...
- Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their...
- 'Stop Safely Electrical Fault Detected' warning message on the instrument panel.
- A customer may report that the windshield wipers stop up on the windshield when turned off.
- Low coolant light on or visible signs of engine coolant on or around the coolant pump.
- Software Updates CLOSED
- Front/Rear Door Latch – Silicon Contamination Causing Doors To Not Operate As Expected
- Concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully...
- Electrical system fault on instrument cluster or noise from engine.
- Improvements to SOTA (Software Over The Air) capability.
- Certain vehicles are experiencing split/damaged accessory drive belts and worn/damaged accessory drive...
- Customer could be left with a vehicle that can not be unlocked or the engine started as a result of a...
- Pivi sota - fault diagnos is and resolution
- On certain vehicles, the cylinder block vacuum pipe blanking plug may become detached, resulting in an...
- Software updates
- Door Zone Module
- On certain vehicles, the cylinder block vacuum pipe blanking plug may become detached, resulting in an...
- A potential concern has been identified where customer could be left with a nonfunctioning vehicle as a...
- The engine oil and filter are to be replaced.
- Malfunction Indicator Lamp (MIL) on while driving
- Radio presets clear after ignition cycle
- Lack of power, MIL light on, rough idle
- A Customer may complain of an SRS system warning message being displayed on the instrument panel.
- Lane Assistance Not Available warning present on Instrument cluster
- Extended warranty on DMTL Pumps 2020MY to 2021MY.
- Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control,...
- DTC repair
- Customer states the weather app is no longer available
- Customer reports lack of power and/or check engine light on.
- The headlamps not fully functioning properly after module replacement.
- There is moisture inside the headlamp lens
- Weather and Park & Pay Apps disappear after PIVI update
- Battery low warning displayed on instrument cluster and/or no-start
- A potential concern has been identified where customer could be left with a nonfunctioning vehicle as a...
- Loss of GPS location and clock time
- Customer reports coolant level low message on dash or a coolant leak.
- The wiper blades streak, smear, judder or squeak during operation
- The sunglass holder won’t open or does not operate correctly
- Driving Assistance and Vehicle Dynamics updates
- Coolant Low warning displayed in the Instrument Cluster
- Front interior courtesy light – non-illumination
- Lack of power, MIL on.
- Engine Noise
- A concern has been identified where certain vehicles are failing to complete existing Software Over The...
- The E-Call light is not active after completing the Pre-Delivery inspection
- Pivi ip 36 , becm os 4.0.0
- Battery low warning displayed on instrument cluster and/or no-start.
- Engine primary belt shredding
- Vehicle Will Not Charge
- Misfire or rough running
- Redeveloped profiles
- Pivi IP36 , becm os 4.0.0 – improved / changed features
- A customer may report that the front or rear door latch does not operate as expected.
- JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control...
- Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain...
- Vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain...
- The engine will not start due to a communication issue between the Instrument Panel Cluster Control...
- A customer may report that there is a clicking type noise coming from the front seat base while driving.
- Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display
- Customer reports of 12V battery issues
- 3.0L AJ126
- Engine primary belt shredding - P6-3.0L mhev
- Amber Malfunction Indicator Lamp (MIL) Displayed – Engine May Not Start With Multiple DTCs Present
- P6 Engine Primary belt shredding
- Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav,...
- B lanking p lug oi l l eak
- Customer reports, Engine Light is on and poor cabin heating.
- Customer reports, Engine Light is on and engine running rough.
- Engine Oil Leak From Cylinder Head
- Blanking Plug Oil Leak
- Engine misfire
- Oil Leak Transmission Oil Cooler Pipes
- Check engine (AMBER) and poor cabin heating
- Malfunction Indicator Lamp
- Emissions Recall
- Mhev DC/DC
- EV Mode not being available when selected by the driver (PHEV Engines)
- A customer will complain about a noise / low battery light/ low coolant light and or overheating
- Customers will be reporting a squeaking noise inside the cabin.
- Surround camera, 360 Park aid features are not operating
- SOS Limited Availability or SOS Not available warning message displayed
- Mhev DC/DC
- Customer reports that low coolant lamp on, coolant leak.
- Accessory Belt and/or Tensioner May Become Damaged and or Adrift
- Click Noise On Full Left
- Chassis Control Module (CHCM) Suspension Warning on Cluster
- Mhev DC DC converter squeaking noise from inside the cabin
- Near field sensing feature degradation
- No communication with impa via topix cloud
- Unable to complete pdi due to telematics incontrol activation failing
- USB stick not recognized when inserted into the Front Portable Media Interface Panel
- Pivi –
- Coolant warning light and/or coolant leaking from vehicle.
- Vehicle will have a lack of power, drivability issues, and possible check engine light on.
- Pivi loss of GPS location and clock time
- High voltage coolant heater internal failure
- Mhev DC/DC converter noisy, low battery warning illuminated.
- Electric supercharger intermittent operation
- Chassis control module (CHCM) suspension warning on cluster
- USB stick not recognized
- Sota campaign
- Driveline Noise or Vibration
- Transfer Case Judder with Steering Input Applied
- Emissions recalls
- Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions),...
- Customer concern will be a Judder/Vibration when a right or left steering input is applied at low speed
- Engine misfire or rough running
- Air leak crankcase ventilation system
- Air leak within crankcase ventilation system
- Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not...
- Thermostat coolant leak
- A customer may report a noise from the front suspension when driving at low speeds with steering input...
- Pivi pro USB inoperative
- Thermostat coolant leak
- USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
- 8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination...
- Charge warning light on, MIL light
- Transfer Case Judder/Vibrations when a right or left steering input is applied at low speed.
- Seat Mounted Seat Switches Not Working
- Front Suspension Knocking Noise
- Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or...
- Surround camera; 360 Park Aid features or any of the feature is not operating.
- Navigation voice guidance no longer operational after latest NGI update
- AJ20-P4 engine- Coolant leak from Thermostat
- Customer symptom of idle speed instability, RPM higher than expected, or check engine light illuminated.
- Voice guidance concerns when using Apple CarPlay.
- IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to...
- Customers may experience limited acceleration during a kick-down event when fully depressing the accelerator.
- Coolant leak from Thermostat
- Near Field Sensing feature degradation (Surround camera; 360 Park Aid)
- Seat mounted seat switches – Seats not moving
- Ingenium I6 3.0L
- A potential issue has been identified on specific vehicles where, in locations where the vehicle has poor...
- Engine to body ground cable loose
- Affected vehicles will require software updates to the TCU & ICCM using Pathfinder to enable future SOTA...
- Improvements/Fixes – Improvement in system stability – Improvements in acoustic reliability / Audio loss –...
- Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
- A customer may report a side object detection fault.
- A customer may report a noise from the front suspension when driving at low speeds with steering input...
- AUDIO No audio output when audio system appears to be on issue is now corrected CONNECTIVITY Improved WiFi...
- 21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation...
- The engine ground cable located on the left side of the engine may be loose
- Engine to body ground cable loose.
- Blind Spot Monitor Issue
- The wireless phone charger is not working with iPhone 12
- Transmission fluid leaks
- Timing chain replacement VVT Service Part Incorrectly Boxed
- Customer symptom of vehicle running rough and/or MIL illumination
- Reduced or Lack of Steering Assistance on Start-up
- Seat Recliner Motor Inoperative
- Seat Power Fore/Aft Motor Inoperative
- Seat Power Height Adjustment Motor Inoperative
- Xcl distortion or rattle noise present while using the audio system
- Non-start
- Ice/snow/rain drive mode not resetting
- Reduced or a lack of Power Assistance at start up
- Pivi vehicle shared secret decryption
- Electric supercharger-intermittent operation
- Jaguardrive control (JDC) modes not resetting
- Clicking noise from front wheel area
- MIL illuminated
- Malfunction indicator lamp (MIL)
- Customer States engine runs rough with MIL illuminated.
- Customer states harsh shift, transmission warning lamp.
- – Customer states check engine light is illuminated.
- A customer may report that there is a cyclical knocking or judder type noise when braking.
- Suspended -- engine no-start
- Key remote functions and/or passive entry stopped working.
- Connectivity functions are no longer working.
- Mhev 48V
- Affected vehicles may experience a no-start due to a CANBUS communications concern between the Body...
- Request for software update shown on touchscreen
- Customer States iPhone 12 with MagSafe not charging when using the Wireless Device Charger feature
- Customer states downloaded software will not install
- BECM offline after programming.
- Non-start due to communication issue between IPC and BCM
- The trailer lamps may not operate as expected
- Brake noise and Judder felt through the floor during braking.
- Washer Fluid Low Message Displayed When Washer Bottle Full
- Owners may report that when attempting to sign-in to an InControl© account on the PIVI system, an 'Unable...
- Infotainment Updates
- Navigation voice guidance is not working with Apple CarPlay
- Check Engine MIL is illuminated.
- Navigation displays current location as Berlin, Germany.
- Unable to log into InControl Account.
- The vehicle does not Eco Stop.
- When attempting to sign-in to an InControl© account on the PIVI system, an 'Unable to Connect (401)' or...
- MIL and reduced engine performance.
- Missing activity key
- A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range...
- The Malfunction Indicator Lamp (MIL) may be illuminated on the instrument Panel Cluster (IC) and reduced...
- A customer may report that the exterior door handle does not fully retract in the flush position in...
- Missing Activity Key
- Clicking Noise On Full Left
- Smart key inoperative
- Missing activity keys
- Navigation displays current location is berlin, germany
- IMC Update 21A will not install
- Customer is unable to log into InControl Account after account creation
- Customer received “unknown error” when trying to log into Pivi profile
- There was a flashing D when slowing to a stop.
- The Check Engine MIL is illuminated.
- A customer may report that the front tow eye cover does not fit properly on vehicles with the ‘Black Pack’...
- Attachment.
- Malfunction Indicator Lamp (MIL)/Check Engine Light (CEL)
- Pivi IP27.2 (OS 2.0.6)
- Automatic High Beam Disabled
- Navigation Voice Control does not function
- Floor Ground Stud Corrosion
- Rattle From Engine Bay
- Check Engine MIL
- After a short sleep cycle the auto high beam menu is set to disabled and the auto high beam feature will...
- The towing eye cover has been manufactured away from the required specification.
- Poor Air Flow From Rear Face Vents On 4 Zone Climate
- Pivi Pro navigation map data fails to install from USB device to vehicle
- Wifi, Incontrol App, Telematics not found.
- Air conditioning (a/c) compressor bolts incorrectly torqued
- Front Suspension Knocking Noise
- Front Towing Eye Cover / Undershield Fitment
- There is a noise coming from the engine bay.
- A customer may report the air conditioning system is not cooling intermittently.
- There is a rattle noise coming from the engine bay.
- The engine is running rough
- No cabin heating while running in vehicle in EV mode.
- Air Conditioning operating Intermittently.
- Customers report the panoramic roof glass opening panel/sunblind has lost its one-touch operation.
- The engine will shut off at low speed approaching a stop and restart immediately by using the engine start...
- The Check Engine Lamp is illuminated.
- The engine fan will run sometimes after the engine is shut off.
- There is a squeak from the engine at startup or shut down.
- Re-launched campaigns N451 & H291 AJ20P engine coolant pump operation
- Oil residue can be found leaking from the charge air cooler intake pipe/turbocharger connection.
- There is a noise from the engine.
- There is a noise from the front of the car.
- Suspended Campaign H291
- An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle...
- There is a noise when turning or accelerating
- There is a noise from the engine which can vary from a squealing to rattling/bearing noise.
- The low coolant warning is on in the car
- The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC). Upon...
- Issue: Customers may report a flat battery or ?Low Battery
- Mongoose Update.
- Image.
- DVD software update
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