2021 Jaguar XF technical service bulletins
400 technical service bulletins and manufacturer communications cover the 2021 Jaguar XF.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Interference from external WiFi sources could disrupt wireless CarPlay or Android Auto connection
- Intermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.
- Exhaust System Oxygen (O2) Sensors
- Body Control Module (BCM) does not fully meet US importation requirements
- Software Over The Air (SOTA) updates are failing to complete
- Arduous customer drive cycles have been found to accelerate the degradation of engine oil, leading to...
- Software Over The Air (SOTA) updates are failing to complete.
- Software Over The Air (SOTA) updates are failing to complete
- Wireless Charger
- There are several scenarios where the key may be set to a deactivated state.
- Incontrol remote app wake up timer
- While driving with satellite maps, sometimes image doesn't load fully and then comes back
- Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
- Pivi wireless carplay / android auto connectivity
- After vehicle off, the fan continues to run at high speeds.
- Coolant fan may continue running at high speed after ignition shut-off
- Pivi
- Body / hmi CAN functions reset every 8-10 minutes
- Passive entry intermittent operation
- Vehicles may exhibit PIVI Login concerns even with InControl Remote functions operating.
- Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air...
- Passive Entry doesn't respond intermittently to access car
- Near Field Sensing Module (NFSM) Wired Updates
- Software Updates
- The SOTA Campaign number displayed in the software update screen in the vehicle is only updated when a...
- MIL on Instrument cluster.
- Clear SOTA Persistency
- Autofred approval – cosmetic defect on idma and icdm
- Door zone module
- A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA)...
- Leaking windshield that caused the water ingress on the electrical component.
- Engine Oil and Filter Change
- Near field sensing module wired updates
- Vehicles are unable to complete software updates through Software Over The Air (SOTA) and require a...
- Vehicles are installed with Near Field Sensing Module (NFSM) that do not support Software Over The Air (SOTA).
- A potential concern has been identified on certain vehicles where Software Over The Air (SOTA) updates are...
- There have been several FRED submissions for a customer allegation of a rear brake warning being...
- There have been several FRED submissions for a customer allegation of a brake noise concern.
- There have been several FRED submissions for a customer allegation of brake judder/vibration.
- Customers are experiencing a red 'Stop Safely Electrical Fault Detected' warning message displayed in the...
- Pivi satellite radio chanel display fault
- Low engine coolant lamp warning on instrument panel and/or coolant leak.
- PIVI satellite radio favorites screen displays an incorrect channel.
- Thermostat Housing Engine Coolant Leak
- These vehicles have now been stopped from further SOTA attempts and require a wired intervention
- BCM replacement with a new component which fully meets the US importation requirements.
- A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully...
- Low coolant light on or smell of coolant from engine area.
- Front / Rear Door Latch
- The BCM requires replacement with a new component which fully meets the US importation requirements.
- The engine cooling pump has a visible coolant leak.
- MIL lamp on the instrument cluster
- Fuel Pump Driver Module Inoperative
- Door Zone Module
- Body Control Module (BCM) does not fully meet US importation requirements.
- Near field sensing module (NFSM) wired updates
- Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their...
- A customer may report that the windshield wipers stop up on the windshield when turned off.
- Low coolant light on or visible signs of engine coolant on or around the coolant pump.
- Software Updates CLOSED
- Front/Rear Door Latch – Silicon Contamination Causing Doors To Not Operate As Expected
- Concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully...
- Enhancements to Apple CarPlay, Android Auto, ADAS, Steering
- Improvements to SOTA (Software Over The Air) capability.
- Customer could be left with a vehicle that can not be unlocked or the engine started as a result of a...
- Enhancements to Apple AutoPlay, Android Auto, ADAS, Steering
- Pivi sota - fault diagnos is and resolution
- Software updates
- Door Zone Module
- A concern has been identified where certain vehicles are failing to complete existing Software Over The...
- A potential concern has been identified where customer could be left with a nonfunctioning vehicle as a...
- Radio presets clear after ignition cycle
- A Customer may complain of an SRS system warning message being displayed on the instrument panel.
- Lane Assistance Not Available warning present on Instrument cluster
- Extended warranty on DMTL Pumps 2020MY to 2021MY.
- Customer may report an active SOTA campaign which fails to complete download or install
- Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control,...
- DTC repair
- Startup battery keeps draining / Vehicle will not start
- No Power Steering Assistance at Start of Drive Cycle – ADAS Warning
- Customer states the weather app is no longer available
- Customer reports lack of power and/or check engine light on.
- The headlamps not fully functioning properly after module replacement.
- There is moisture inside the headlamp lens
- Weather and Park & Pay Apps disappear after PIVI update
- Battery low warning displayed on instrument cluster and/or no-start
- A potential concern has been identified where customer could be left with a nonfunctioning vehicle as a...
- Loss of GPS location and clock time
- The wiper blades streak, smear, judder or squeak during operation
- The sunglass holder won’t open or does not operate correctly
- Driving Assistance and Vehicle Dynamics updates
- Front interior courtesy light – non-illumination
- Lack of power, MIL on.
- Engine Noise
- A concern has been identified where certain vehicles are failing to complete existing Software Over The...
- The E-Call light is not active after completing the Pre-Delivery inspection
- Pivi ip 36 , becm os 4.0.0
- Battery low warning displayed on instrument cluster and/or no-start.
- Vehicle Will Not Charge
- Misfire or rough running
- Redeveloped profiles
- Pivi IP36 , becm os 4.0.0 – improved / changed features
- JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control...
- Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain...
- Vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain...
- A customer may report that the front or rear door latch does not operate as expected.
- The engine will not start due to a communication issue between the Instrument Panel Cluster Control...
- Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display
- 3.0L AJ126
- PIVI based "Weather App", which is accessed from the app drawer, voice and can be a home tile is...
- Amber Malfunction Indicator Lamp (MIL) Displayed – Engine May Not Start With Multiple DTCs Present
- Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav,...
- Customer reports, Engine Light is on and poor cabin heating.
- Customer reports, Engine Light is on and engine running rough.
- Engine misfire
- Oil Leak Transmission Oil Cooler Pipes
- Check engine (AMBER) and poor cabin heating
- Malfunction Indicator Lamp
- Mhev DC/DC
- Surround camera, 360 Park aid features are not operating
- Customer reports that low coolant lamp on, coolant leak.
- Chassis Control Module (CHCM) Suspension Warning on Cluster
- Mhev DC DC converter squeaking noise from inside the cabin
- Near field sensing feature degradation
- Window Regulator mechanical creak
- No communication with impa via topix cloud
- Unable to complete pdi due to telematics incontrol activation failing
- USB stick not recognized when inserted into the Front Portable Media Interface Panel
- Pivi –
- Vehicle will have a lack of power, drivability issues, and possible check engine light on.
- Pivi loss of GPS location and clock time
- Mhev DC/DC converter noisy, low battery warning illuminated.
- Chassis control module (CHCM) suspension warning on cluster
- USB stick not recognized
- Sota campaign
- Driveline Noise or Vibration
- Transfer Case Judder with Steering Input Applied
- Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions),...
- Customer concern will be a Judder/Vibration when a right or left steering input is applied at low speed
- Engine misfire or rough running
- Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not...
- Thermostat coolant leak
- A customer may report a rattle tyle noise from the front seat base area.
- Pivi pro USB inoperative
- Thermostat coolant leak
- USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
- 8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination...
- Charge warning light on, MIL light
- Transfer Case Judder/Vibrations when a right or left steering input is applied at low speed.
- Seat Mounted Seat Switches Not Working
- Surround camera; 360 Park Aid features or any of the feature is not operating.
- Navigation voice guidance no longer operational after latest NGI update
- AJ20-P4 engine- Coolant leak from Thermostat
- Road Noise or Water Ingress Into Luggage Compartment
- Voice guidance concerns when using Apple CarPlay.
- IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to...
- Coolant leak from Thermostat
- Near Field Sensing feature degradation (Surround camera; 360 Park Aid)
- Seat mounted seat switches – Seats not moving
- Noise from R/H rear or water ingress into the luggage compartment.
- A potential issue has been identified on specific vehicles where, in locations where the vehicle has poor...
- Affected vehicles will require software updates to the TCU & ICCM using Pathfinder to enable future SOTA...
- Improvements/Fixes – Improvement in system stability – Improvements in acoustic reliability / Audio loss –...
- Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
- AUDIO No audio output when audio system appears to be on issue is now corrected CONNECTIVITY Improved WiFi...
- 21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation...
- The wireless phone charger is not working with iPhone 12
- Transmission fluid leaks
- Timing chain replacement VVT Service Part Incorrectly Boxed
- Seat Recliner Motor Inoperative
- Seat Power Fore/Aft Motor Inoperative
- Seat Power Height Adjustment Motor Inoperative
- Xcl distortion or rattle noise present while using the audio system
- Ice/snow/rain drive mode not resetting
- Non-start
- Pivi vehicle shared secret decryption
- Jaguardrive control (JDC) modes not resetting
- Customer States engine runs rough with MIL illuminated.
- Customer states harsh shift, transmission warning lamp.
- – Customer states check engine light is illuminated.
- Key remote functions and/or passive entry stopped working.
- Connectivity functions are no longer working.
- Mhev 48V
- Request for software update shown on touchscreen
- Customer States iPhone 12 with MagSafe not charging when using the Wireless Device Charger feature
- Customer states downloaded software will not install
- BECM offline after programming.
- Washer Fluid Low Message Displayed When Washer Bottle Full
- Owners may report that when attempting to sign-in to an InControl© account on the PIVI system, an 'Unable...
- Infotainment Updates
- Navigation voice guidance is not working with Apple CarPlay
- The vehicle does not Eco Stop.
- Check Engine MIL is illuminated.
- Navigation displays current location as Berlin, Germany.
- Unable to log into InControl Account.
- When attempting to sign-in to an InControl© account on the PIVI system, an 'Unable to Connect (401)' or...
- A customer may report a rattle noise coming from the front seat area.
- A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
- Smart key inoperative
- When attempting to sign-in to an InControl© account on the PIVI system, an 'Unable to Connect (401)' or...
- Navigation displays current location is berlin, germany
- IMC Update 21A will not install
- Customer is unable to log into InControl Account after account creation
- Customer received “unknown error” when trying to log into Pivi profile
- There was a flashing D when slowing to a stop.
- Attachment.
- Pivi IP27.2 (OS 2.0.6)
- Automatic High Beam Disabled
- Navigation Voice Control does not function
- Floor Ground Stud Corrosion
- Rattle From Engine Bay
- Check Engine MIL
- Pivi Pro navigation map data fails to install from USB device to vehicle
- A software issue in the Transmission Control Module (TCM) causes the vehicle to stay awake indefinitely...
- Air conditioning (a/c) compressor bolts incorrectly torqued
- There is a noise coming from the engine bay.
- There is a rattle noise coming from the engine bay.
- The engine is running rough
- MIL on the Instrument Cluster
- The engine will shut off at low speed approaching a stop and restart immediately by using the engine start...
- The Check Engine Lamp is illuminated.
- The engine fan will run sometimes after the engine is shut off.
- There is a squeak from the engine at startup or shut down.
- Re-launched campaigns N451 & H291 AJ20P engine coolant pump operation
- Oil residue can be found leaking from the charge air cooler intake pipe/turbocharger connection.
- Excessive engine cooling fan noise
- An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle...
- There is a noise from the engine.
- There is a noise from the front of the car.
- Suspended Campaign H291
- There is a noise from the engine which can vary from a squealing to rattling/bearing noise.
- The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC). Upon...
- Issue: Customers may report a flat battery or ?Low Battery
- Steering gear fixing.
- Inadequate A/C Performance / Direct Pressure Sensing Valve Replacement
- XF/XJ Eco Stop/Start Additional Diagnostics Information
- 3.0 & 5.0
- Twin Solenoid(TS) starter motor diagnosis
- Guidelines for Submitting a Steering system Noise EPQR
- Fuel Pressure Concern or Poor Engine Performance.
- Fuel Gauge Does Not Display 'Full'
- Heated Oxygen Sensor (HO2S) diagnostics on AJ133 5.0L (NA & SC) and AJ126 3.0L
- Gen 2.1 Touch screen display recovery process
- Revised
- Updated
- Lack of Cooling From Air Conditioning
- Front / Rear Lamp Condensation
- Diagnosing the BMS when DTC B11DB-87 is logged.
- Vehicles with battery charging warning lamp illuminated
- Instructions for jump starting vehicles with discharged battery?s
- Automatic transmission, rotary gear selector low level part
- Trunk / Boot lid operation
- Fasia switch pack(FSP) buttons sticking in operation
- Diagnostic Module Tank Leakage (DMTL)
- Diagnostic process for Drivers Airbag Warning Light
- Boot lid not lifting up all the way
- Remote Function Actuator Module (RFA) hardware recovery process
- XF Diagnostic process for Day Night Mode Activation
- Climate Controlled Seats Diagnosis & Testing
- DVD software update
- Transit Protection / Wrapguard Staining
- New vehicle storage (Transit relay / Transit mode)
- Steering Gear Transfer Pipe change
- Noise Vibration
- AM Frequency Stuck In FM Preset
- Post K202 Transmission Control Switch Issues
- XF Bumper to Headlamp Gap.
- Post K202 Transmission Control Switch Issues Rise and FALL
- Bluetooth issues after software updates.
- 2.0 gtdi
- Rear transport tow eye being left in place or not discarded
- Smart Junction Box Issues
- No Communication with Chassis Control Modules after reconnecting battery
- Software update 04
- Steering Column Rake / Reach Operation Innoperative
- Unable to select preferences on the touch screen
- Interior Trim
- Diagnostic Software Hardware
- Navigation errors or freezing on the `Initalization` screen
- Unable to save navigation co-ordinates
- Diesel Coolant Pipe noise/resonance
- The DVD software update
- HVAC Evaporator Data Requested Upon Replacement
- Rcm
- Climate Control System Odor.
- Audio System Speaker Diagnosis
- Title: 5.0L V8 (AJ133) overheating due to incorrect
- Charging a vehicle fitted with Battery monitoring system
- Charge Air Hose assy detachment.
- Audio Amplifier Quiescent drain
- Fuel Injector Concerns 5.0 AJ133 Gasoline.
- Diagnostic Concerns.
- HLDF Programming
- Xf lhf
- Hood / Bonnet Ajar Switch.
- Front Control Display Interface Module Re-configuration.
- Steering Gear Pinion Bolt.
- Loose battery terminals.
- Mongoose Update
- Quality Assurance Stop.
- JTB00268 engine hard to start after hot soak
- Fuel System Concerns.
- Door Lock Cylinder Cover
- Title MOST system diagnosis
- Mongoose Update.
- SDD enhancements for fuel gauge and pump issues-10MY onwards.
- Fuel Gauge / Pump Diagnostic Aids.
- Important firmware update required for the DA Dongle /DA-VINA.
- Entertainment Systems.
- Infotainment System AV button greyed out.
- Image.
- Head Lamp / Fog Lamp
- Cigar Lighter Elements Not Supplied.
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