The contact owns a 2020 Jayco Travel Trailer White Hawk. The contact stated that while hauling the trailer, the rear end started wobbling and became unstable. There was an abnormal creaking sound coming from the RV while reversing. The vehicle was taken to the local service center, and it was determined that the rear spring holder had separated from the frame causing the rear axle to wobble. The contact stated that the RV was previously rewelded because of the cracks in the front passenger’s side axle. The contact was informed that the failure was caused by improper welding during the manufacturing process. The contact stated that the failure had recently occurred on the front driver’s side axle. The RV was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
The worst 2020 Jayco Travel Trailer White Hawk problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Suspension3
- Body2
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Suspension3
- Body2
Recalls 4
Equipment: recreational vehicle/trailer: lpg systems
- What is wrong
- Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
- Risk
- Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
- Remedy
- Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1‑800‑283‑8267.
Recall number 21V425000 · Recall details
Equipment: appliance: oven/stove/cooktop
- What is wrong
- Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco White Hawk, Jay Flight SLX, Jay Feather, and Jay Flight travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
- Risk
- A gas leak can increase the risk of a fire.
- Remedy
- Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1‑800‑283‑8267. Jayco's number for this recall is 9901566.
Recall number 21V184000 · Recall details
Structure: emergency: escape/egress/exit
- What is wrong
- Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk (144) travel trailers, model 24MBH. The rear emergency escape window can not fully open due to the placement of exterior ladder.
- Risk
- In the event of an emergency, occupants may not be able to exit through the escape window, increasing risk of injury.
- Remedy
- Jayco will notify owners, and dealers will remove and relocate the existing ladder to prevent interference with the emergency escape safety window, free of charge. The recall began December 20, 2019. Owners may contact Jayco customer service at 1‑800‑283‑8267. Jayco's number for this recall is 9901503.
Recall number 19V873000 · Recall details
Service brakes, electric
- What is wrong
- Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk Travel Trailers. The breakaway switch may have been incorrectly wired, which can cause the trailer brakes to not function in the event of a trailer separation from the tow vehicle.
- Risk
- If the trailer separates from the tow vehicle, the breakaway switch may not activate the trailer brakes, increasing the risk of a crash.
- Remedy
- Jayco will notify owners, and dealers will inspect the breakaway switch for proper wiring , rewiring it as necessary, free of charge. The recall began July 12, 2019. Owners may contact Jayco customer service at 1‑800‑517‑9137. Jayco's number for this recall is 9901438.
Recall number 19V516000 · Recall details
See all 4 recalls for the 2020 Jayco Travel Trailer White Hawk
Technical service bulletins for the 2020 Jayco Travel Trailer White Hawk 6
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Jayco and entegra coach storage tips
- Instructions for resetting leveling system “zero point”
- Disconnect switch may be wired incorrectly and prevent normal function of the disconnect switch
- Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
- LCI manufactured awning with incorrect motor that draws higher amperage
- Incorrect wiring of the travel trailer Emergency Brake
What 2020 Jayco Travel Trailer White Hawk owners say
Most recent owner complaints, unedited.
Heating up water on stove, glass bi-fold, shattered all over on the cool down. Stove burner was on for a very short time. This was the second time this happened. Unit is close to new and will not use glass structure again. Could get a serious injury.
While driving down interstate rear axle hanger fell from frame of trailer allowing trailer to drop on rear taking weight from towed vehicle allowing it to become uncontrollable. was able to get stopped but was unable to move trailer from road do to axle alignment . a less experianced driver might have crashed causing death. this trailer frame design is not safe and needs looked into
The contact owns a 2020 Jayco White Hawk Travel Trailer. The contact received notification of the federal safety agency Campaign Numbers: 21V425000 (Equipment) however, the part for the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2020 Jayco White Hawk. The contact received notification of the federal safety agency campaign number: 21V184000 (Equipment) however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2020 Jayco Travel Trailer. The contact stated while driving approximately 60 mph, the vehicle started to fishtail and almost resulted in an accident. The vehicle was diagnosed with needing the leaf spring replaced. The RV was repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 500.
Compare the 2020 Jayco Travel Trailer White Hawk
Other model years
Questions about the 2020 Jayco Travel Trailer White Hawk
Is the 2020 Jayco Travel Trailer White Hawk reliable?
Owners have filed 6 complaints about the 2020 Jayco Travel Trailer White Hawk, 1.5 times a typical White Hawk model year.
What is the most common problem with the 2020 Jayco Travel Trailer White Hawk?
Suspension, with 3 complaints. Next is body (2).
How many recalls does the 2020 Jayco Travel Trailer White Hawk have?
4 recalls, covering equipment, structure and service brakes, electric.
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