At 7,000 miles, the vehicle would shake violently and the brake pedal would pulsate excessively when the brakes were applied at highway speeds of 40+ MPH, especially downhill. Took to dealership and they were able to replicate condition. Dealership explained that shaking and pulsations were due to defective rotors which had warped from excessive heat - not due to emergency braking, but just normal use. Dealership replaced rotors and pads without cost to customer. Unfortunately, the same problem arose soon after my first anniversay with the vehicle at about 17,500 miles. Took to same dealership and they diagnosed the same problem (rotor warping due to overheating - not from abusive braking, but from normal braking by customer). They repaired the problem by resurfacing front rotors and replacing front pads without cost to the customer (excellent service department). My concern is that the service department rep stated that the same problem would come up again after about 8-10,000 miles because the rotors and braking system are defective from the manufacturer. He stated that jeep and the federal government have to "bump heads" before this problem is permanently corrected. Please make jeep acknowledge and correct this serious problem before someone is killed or seriously injured. Jeep needs to stand behind its product if it wishes to maintain its rather good reputation. If not, jeep will lose its customer base and will eventually go the way of the dodo bird. The other problem I have experienced is the malfunctioning of the my rear trunk door lock. It gets stuck quite often, such that I cannot disengage the lock to open the trunk. I must lock and reopen the vehicle's locks (with the remote control) to get the rear hood lock to work properly. Otherwise, my 2000 jeep cherokee is quite satisfactory. However, I worry about my out-of-pocket expenses once my warranty expires. Can you investigate these problems and try to get jeep to commit to a recall?
2000 Jeep Cherokee brakes complaints
Page 4 of 5: complaints 71 to 100 of 105, newest first, as owners wrote them.
Rotors warped very fast. Service technician stated manufacturer was putting same rotors on cherokee's, which were too heavy of a vehicle in comparison to wranglers. Steering vibrated when brakes were applied, and vehicle would not stop. This was 3rd set of rotors put on every 7-9 miles. Rotors have been changed.
I had been involved in an accident on 7-4-01 due to brakes failing to even slow jeep. On 8-6-01 I met w/ district service manager, frank teliofario at martin jeep so he could look at the jeep. He test drove it for 2 miles, "pulled the wheels" and said there was nothing wrong with the jeep. He stated that he thought my problem was that it didn't have ABS brakes as I'd been told. I told him no, my problem was the brakes didn't work sometimes! An hour and a half later, I stepped on the brakes for a yellow light and heard a screeching as if working on a metal lathe and bringing the cutting tool too deep, and the whole jeep shook, felt like it was going to fall apart. I was hoping I would slow down before I went through the now-red light. I did stop but didn't know what had happened. I checked rear-view mirror and also turned around at next opportunity. No skid marks. It was not the tires as the dist mgr had suggested. I called him *still at the dealership* and he said he would check into some things and call me back "today or tomorrow". I have never heard from him again. Hired a lawyer, now my insurance company notified me to not drive the jeep as it's not safe, and I"m awaiting their specialist to come look at the jeep. It is parked and I am driving another vehicle. I will not trade it in because I don't want someone to be killed due to whatever this problem is that chrysler is refusing to acknowledge. If what they stated was true and there was no problem, then I would have no problems with stopping of this jeep. Each time they tell me there is no problem, the problem occurs again. They have a serious problem w/ these jeeps. When I took jeep in to get repaired from accident on 7-4-01 auto body shop owner said he's had at least 4 other cherokees identical to mine in his shop for repairs of the same problem. What is wrong with these jeeps? Why is chrysler refusing to fix this problem?
Braking at highway speed causes violent shimmy and causes the vehicle to lurch to the left or right. Dealer told me it was the brake rotors warped. They are not covered past 12mo/12kmile warranty. This is a serious safety concern and should be recalled and covered under warranty.
The vehicle's steering wheel shakes violently when brakes are applied. The problem appears to be continueous and the consumer wants the manufacturer to refund or provide a longer bumper to bumper warranty.
The jeep started shaking when the brakes were applied at speeds of 40 MPH and up at mileage of 950 miles. Called dealership and was told this was normal that the brakes needed to break in. Claimed that it was safe to drive. I in turn, continued to use the jeep but the problem never seemed to clear up. At about 19825 miles I was traveling on the highway with my wife and two children and I was forced to apply my brakes in an emergency situation, and instead of coming to a safe stop jeep shocked violently and pulled to the right, almost hitting the car besides me .it was a very close call for me and my family. As soon as possible I took my jeep to the dealer to have them check .the problem they told me that rotors needed to be resurfaced, and it would cost approximately 117 dollars and not covered under my warranty which is bumper to bumper 360000 miles or 36 months. I told the dealer I would take the jeep to my mechanic and have them do the work even though I would think they shoud of took care of it at the dealer under the warranty . I told my mechanic the problem I had with the jeep, and he informed me that he encountered sevral jeeps with the same problem. He informed me that the rotors on the newwer jeeps were defective, and he explained to me that the rotors are made out of composite metals and even if you resuface them they will warp out of round again, and I would have the same problem. In turn, he couldnt guarante that it wouldnt happen again. He told me4 the only way to fix the problem was to put to new rotors on at the price of 450.00 . I called the dealer and talked to the service manager ron matz and then the genral manager brett adams and they insisted they could not do any thing for me.im hoping you can help me out.
No summary listed for above vehicle.
Heavy duty front rotors...non component style....built to run mail routes..right hand drive. Front brakes continually overheating causing rotors to have to be turned every 3 to 6 thousand miles. Front brakes getting so hot...rotors turning blue. Now with a brand new set of rotors and new pad on front..new shoes and turned rotors on back...after only 30 minutes of running..overheated..blued rotors and brakes faded..completely away. Vehicle would not stop. Back brake do not appear to be holding at all. Only one set of back pads needed in 26,ooo miles while 4 sets of front pads worn out or broken from overheating of rotors. First set of rotors replaced after turning 2 times..they warped causing shimmy in front end on braking. This vehicle has never had good brakes. Pedal has felt mushy from day one and very hard pressure must be applied to pedal in order to come to a complete stop. Dealership has already replace one master cylinder and I just had another one installed. Don't know where the problem is...but when vehicle is up on stands in rear..and placed in gear..back wheels continue to roll when brakes are applied. Seems that there is not nearly enough pressure being sent to back brakes. Vehicle seems to be relying solely on front brakes. All lines have been checked..and wheel cylinders and calipers are okay. Dealership says...no recalls or problems from other customers. I can see from reading this forum...that is not true! Please help! I don't want to wreck when my brakes fail and possibly injure myself, grandkids, or someone else. Especially don't want to wreck on the mail route. The post office might just frown on that...especially since jeep is very much aware that they have a problem but still insist that there is none! Help!!!!
When it rains brakes become defective and it is harder to slow down, and feel like they don't catch immediately. I have had a car crash due to faulty brakes. I reported this problem to the manufacturer and they are not willing to do anything. Since purchasing this jeep I have had it repaired or looked at by 3 different dealerships and one goodyear dealership, 6 times in the first six months in attempts to get the various problems corrected. My main concern was and is the brakes. In dry weather they vibrate, pull and cause the whole front end to shake. In wet weather and snow they do not always catch right away and also I feel a "thumping" on the brake pedal and also a "thumping" noise when they are applied, as if something is broken inside. On july 4 after a heavy thunderstorm the person ahead of me failed to turn and I slammed on the brakes. At about 30 feet I realized that my jeep wasn't slowing down, and because the dealership that sold me the jeep said I had antilock brakes, I stood on them, knowing that you shouldn't pump ABS brakes. I hit the car in front of me, damaging my jeep but not the other car. I have reported this to chrysler, and yesterday (7/13/01) met with their independent special investigator, who test drove the jeep in dry weather. He stated that there is nothing wrong with the brakes, but that I have rear-wheel drive and do not have ABS brakes. I checked with my insurance company and the dealership reported to them, the day I purchased the car that I had antilock brakes. Chrysler has been totally unresponsive, and does not seem to care that this vehicle if not for the slow speed could have already resulted in major injuries or death. They say this vehicle is safe but the brakes have *already* failed in one accident, how do they conclude this vehicle is safe when none of their representatives have ever driven it in wet weather, except the one dealership that *did* find a problem with the brakes.
Brake rotors were getting warped after 10,000 miles. Dealer had been contatced for repairs under warranty, but refused to repair because it was consumer's fault according to dealer's repair shop. Please provide further details.
Defective brakes
Severe pulsation in steering wheel when brakes are applied, and not stopped properly. Dealer was notified. Feel free to provide any further information.
Brakes began to pulse at 18k and now at 22k when running about 55 MPH the vehicle will pulses hard and makes it difficult to control when trying to stop. This is very dangerous when in heavy traffic or on wet roads.
While driving about 68mph on an interstate, tapped brakes to cancel cruise control, right front tire locked causing me to lose control on the vehicel hit guardrail head on at about 55mph. Airbags did not deploy. Took vehicel into one dealership 4 times, said nothing was wrong, took it to another once did not find front problem but replaced my whole rear end.
Front end was pulsating when applying brakes, stopping distance was normal. Front rotors were warped, and pads needed to be replaced. Consumer had rotors recut,then installed them again. Consumer felt that recall in 1999, and earlier models for rotors should include 2000 model.
Vehicle vibrates when lightly applying brakes at hwy. Speeds this condition appears at first to be a alignment problem until you discover that it only happens when you are applying brakes this problem after inquiering with other people seems to be a common occurence it is my belief after talking to other people that this complaint has been conveyed to the dealer and have been told that this is only covered up to 12000 the mfg.I presently have 14760 mil. This could a much bigger problem when someone who is not used to the vehicle or has not been warned of this problem .
When traveling normal speed and applying brakes vehicle jerks. Brakes will stop vehicle, but vehicle starts vibrating. Dealership is aware of problem.
Jeep acelerated on its own causing me to have to stand on the brakes(thinking I had ABS) brakes did not work correctly, causing me to hit the back of a 4x4 truck at the speed of about 15 MPH all bumper parts had to be replaced as did many other parts air bags did not go off. Today I took the jeep back to dealer for the 4th time to try to get thing taken care of .on the 1st trip I was told that my ABS breaks were working fine and that the mechanic felt them kick in. Took it back a week later because break peddle dropped to the floor, again I was told that all breaks were fine and that the ABS were working. On 5/29/01 my husband took jeep in and test drove it w/ service manager and they decided the ABS was not working at all. And then we were told that we did not have ABS ( salesmen told us the jeep had ABS). The front end now shakes at about 45-55 when going around curves and sometimes when making turns at lower speed. When jchrysler was contacted they tried to blame everything on me. It was my fault that I didn't check to see if the jeep had ABS( who would have thought that it wouldn't have them and we did ask to make sure and we were told yes it had them) and it was also my fault that an inspector did not come out to inspect the jeep after the crash because I did not request one to although no one told me that one could come out I am supose to be able to find this information out on my own. As of today the jeep is in for service again 3rd time for brake service 2nd time for front end vibrations and 2nd time to have them fix all the things they didn't do right the 1st time.
Front brake rotors warp prematurely, causing vehicle to vibrate when comig to a stop. Dealer states that this is common.
Front brake rotors would vibrate and shimmy when applied. Problem was getting worse. Rotors were warped. Would need to hold tight to steering wheel for control of vehicle.
Rotors were permaturely warping at 6,000 and at 14,000 miles. Cause unknown. Please provide further information.
Consumer states while trying to stop the brakes seem to hesistate, like going over gravel but they'll stop. Took to a mech and they said it was the rotors.
Severe vibration was experienced when applying brakes at speeds greater than 45 MPH. At less than 7,000 miles the problem was diagnosed as "brake run out" by the dealer. It appears as if the braking systems are defective on the 2000 jeep cherokee (this is not a grand cherokee model). I believe the use of composite brake rotors is causing the rotors to warp under normal use. This is a serious safety concern and must be addressed immediately by daimler-chrysler corporation.
Going 40 MPH frontend bounces,&putting on brakes,it bounces.
Consumer complains that rotor, when brakes are applied, will force vehicle to jump into another lane of traffic. Please provide any additional information/attachments.
Steering column vibrates when brakes are applied, especially down hill, causing vehicle to shimmy. Strong vibration allows consumer not to have full control of vehicle. Dealer advised that brakes warped due to overheating. *ak
When applying the brakes, there is an abnormal amount of disturbing brake squealing, even in optimal driving conditions, brake pads changed, brake squealing continues to be a problem. Cj
Front brake rotors have been replaced ,and rear secondary brake pads and shoes were cracked down the middle.
Brakes pulsate when braking. Chevrolet says a recall on jeep rotors. Jeep (crysler) says no.
Brakes are noisy at all times, speed or weather conditions do not matter. Jeep dealer sais that's just the way brakes are on this vehicle.
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