The contact owns a 2014 Jeep Cherokee Latitude. The contact received a notification from Jeep stating the vehicle was under Jeep number U90 Emission Catalyst Efficiency Recall. The contact stated while driving, the vehicle decelerated and did not accelerate above 35 MPH. The traction light, check engine, and, electronic stability control lights were illuminated. The vehicle was taken to the dealer however, the parts to repair were not available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the failure. The failure mileage was approximately 73,800.
2014 Jeep Cherokee driver assistance complaints
Page 2 of 5: complaints 11 to 40 of 117, newest first, as owners wrote them.
My vehicle dashboard gave me a "service park brake" message. The emergency brake would automatically engage if attempting to shift the car into park. The emergency brake could not be disengaged. The vehicle was towed to a Jeep dealership. The dealership has determined that the "park brake module connector" and surrounding wires have corroded due to water intrusion. They told me the car is considered unsafe as if it were to be driven the e-brake could engage at any moment. They also determined there is water leaking into that area of the car i.e. the rear left cargo area where the brake module sits. My online research has determined this is a common issue, and Jeep has not had a recall or notices about it. The water leaking could come from the sun/moon roof or the wheel well. Please visit this link and others like it to see that many people are having this issue with no long-term solution per the manufacturer. Some people have reported multiple failures of the park brake module on the same vehicle with the repair costing $1k+ each time. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the emergency automatic braking independently engaged. The contact stated that the vehicle did not stop however, there was an excessively hard jerk that occurred. The vehicle was driven to the destination without the failure reoccurring. The contact stated that the failure occurred intermittently. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 73,000.
1) PARKING BRAKE MODULE - Water Intrusion has caused the parking brake to malfunction, turning itself on and sometimes getting stuck in the on postion. I paid $700 to have it replaced and it went bad again with the same error code...Water Intrusion. Dealer wants to charge me to fix it again eventhough there is a Service Bulletin #08-060-16 out for this issue. 2) Power Liftgate Module - Still waiting on a fix for this from FCA. Last update was 5/23. Now my liftgate is malfunctioning. When I press any of the four ways to open the liftgate it will only go up halfway. I have to push it up the rest of the way. Then when I press it to close it will not close on its own. I have to manually close it. I called 2 dearlerships and they have no solution. One said they couldn't even look at it for 2 weeks. The other said 3 months! This is totally unacceptable!
Had to have our 2014 Jeep Cherokee Limited towed in on 10/11/2019 Parking break will not shut off, stuck will not move. Same problem happening again December 2023!!!!!!!! 2019 Dealership repairs: Cause: Water intrusion into the EPB Module & Connector. Replaced fuses checked module & found when disconnected that the module & harness were both green & corroded. New module & connector with new wires required to repair. Removed & replaced module, cut off old wires & wired all new wiring to a new connector, new connector has weather pack insulators around wiring to protect from moisture intrusion. Reconfigured new module parking break now works & was able to release rear breaks. $919.14 Cost As of today January 6, 2024 the Jeep is still currently in the garage with the SAME EXACT ISSUE. Apparently this is going to be an ongoing issue. Now I am going to have to pay another $900.. This also is a SECURITY RISK! NO SECURITY RISK SHOULD EVER BE OVERLOOKED!!
There is water filling up in my spare tire area and it’s damaged the epb module which has caused the brakes to lock up a few times. Also it is affecting my cruise control, lane assist, forward collision. And my 4wd module is getting wet and has set it off a few times
My e brake goes on and off by itself. And while I'm driving,now the car won't start. Mechanic said it was the starter so I paid for one still didn't start.Now he said it's the engine. Car still won't start.
I get error messages that say stop to shift. My car is an automatic, brake comes on when I haven’t touched it, it won’t drive sometime Won’t go forward or backwards, tire pressure errors, check engine light comes on when nothing is wrong now it won’t always start. The battery is at 14.2 I want a new car this one is crap
The electronic parking brake module was damaged due and corroded, due to water, leading to the Jeep being unable to disengage the parking brake. The module is located in the rear of the trunk and no other signs of water were present when inspected. All of the Jeeps safety systems were effected by the module, the dash board had two lights indicated “P!” And “brake.” The module was replaced by CDR Fullerton in Somerville. The vehicle was inspected by Jeep in Somerville and they were able to reproduce the problem. The vehicle has never been subjected to any type of water damage before. The issue started while driving on a local road when the ebrake automatically engaged resulting in loss of power. After pulling over and starting restarting the car I was able to drive the car home. However, the problem reoccurred many times and we were unable to use the car until the dealership was able to fix it.
Service Shifter warning keeps going on. The car's transmission went out at 74,000 miles and I paid for a brand new OEM transmission. 20,000 miles later on the new transmission, it has service shifetr red lights on like other 2014 & 015 Jeep but mine doesn't show as part of that recall
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the rearview camera was inoperable. Additionally, the parking brake failed to deactivate. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,750. The contact stated that all of the failures occurred after the computer update recall repair. Each occurrence presented a different code, but they were not saved. The failure of the parking brake caused an accident.
I was driving my 2014 Jeep Cherokee and suddenly the emergency break light came on I loss acceleration in traffic were I immediately panic and I to force truck out of traffic onto side of road about a month before I just put it in stop because I was having issues with this the bank won’t do anything about it am force to pay for a truck that’s unsafe to drive please help point me in the right direction on what can I do..
In the spring of 2021 my parking break and break light illuminated on my dash, my electronic emergency break would not disengage nor would my vehicle move in drive or reverse. After bringing my vehicle to a local mechanic, they diagnosed the issue that the EPB (electronic break module) which is located inside the rear end of the vehicle was corroded from water damage. (See attached images)
The contact owns a 2014 Jeep Cherokee. The contact stated that while her son was driving at 30-40 MPH, the electronic braking system engaged inadvertently and the vehicle stopped. The electronic braking system (EBS) warning light was illuminated. The vehicle failed to shift into gears. The dealer was notified of the failure and provided step by step instructions on disengaging the electronic parking brake on the center display. The contact was then able to drive the vehicle to the dealer who overrode the electronic parking brake system. The dealer diagnosed that the furnace and the electronic parking brake module needed to be replaced. However, the electronic parking brake module replacement part was not available. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 130,000.
Acceleration and emergency brake when I put on the brakes the car accelerates and trying to get on expressway its a long time before the car can go full potential. The emergency brake comes on unexpected. I dont fell safe when emergency brake comes on at any givin time. If I brake after I let go of brake car accelerates and going on a curve is the same and its very scary. I took to dealer for recall and they updated nodule for gears I went back and they did update on transmission nodule. Got the car back 2 days ago the first day it started again on acceleration after braking. The 3rd day engine light came on. How can they sell a jeep like this my life is valuable and I dont feel safe. I dont try my car far scared if I get in to an accident and I only had this car for 6months been going back and forth literally everyday to fix the issue and noone is doing anything. Please do something. It has been inspected 4 times and they cant find what the problem is. No warning till 4 months after purchase then engine light was coming on and off.
I put the 2014 jeep Cherokee latitude in reverse backed up . Tried to shift to drive . It stopped at neutral and stuck . Would not shift into any gear . The motor wouldn’t rev or anything . And could not turn engine off . Had to disconnect battery There was (p) light on , the check engine light, traction control light .
Electric parking break automatically engages on it's own while driving or when I stop and does not disengage.
This is my second complaint. I have had no feedback from my first complaint which bothers me since it a safety risk to me and my family. Recently I replaced the battery. I always let the car warm up before driving at the start of the day and have observed the car stall suddenly without warning. Fortunately I have avoided an accident from being rear ended by another vehicle. This happens every time and throughout the day. My service at the dealer is upto date and they have not indicated any issues. Please address this safety risk immediately.
On several occasions numbering an excessive amounts my 2014 jeep cherokee latitude 9-speed transmission has exhibited the hard shifting sluggish shifting and jerking since I've owned the vehicle . Beginning in august of 2020 I noticed on multiple occasions that when I went to pull out from a complete stop my vehicle would not go and would drop into neutral suddenly and I would have to return the vehicle to park and back to drive to get it to move and has caused me to almost be in a vehicular accident on two multiple occasions on the same day and I am concerned for my safety in this vehicle. I have researched and seen that there are numerous recalls for this model and make but mine jeep is not included but it exhibits the same problems and it has the same make and model that numerous recalls were issued for.
I was driving and was trying to accelerate was going about 42 and my car dropped the gear and my car immediately slowed down to about 38mph and the car behind me almost slammed into the rear of the car. This has happened on multiple occasions. I have contacted my dealership on many occasions and they tell me nothing is wrong and I bring it to other mechanics and they tell me they have issues all the time with this make and model of this vehicle. I drive with a small child in the car and I feel completely unsafe. I am so furious with my jeep dealership located on route 88 in brick new jersey. No one wants to take accountability. My second issue is with the lug screws in the tires they keep becoming 'swollen' after replacing them constantly I was told yet again they need to be replaced and they are not cheap to keep replacing. And last my air bags censor has been replaced at least twice the driver airbag censor keeps popping up on my dashboard.
While driving my 2014 jeep cherokee a warning showed up where the miles would be saying service shifter. Then all the lights came on on the gear shift the p n r and d light were all on I had to pull over park cut the car off and then once I turned it back on it went back to normal
I am getting random software transmission issues. Sometimes the car power fades when driving on major roads to a stop so I have to restart the car. I now avoid driving on freeways because of this. Sometimes when driving on main roads I get a message to say that I have to put the car in "park" to change gear when I was just driving in d and did not want to change anyway as it was in automatic not manual. Which I do not use. After the message the car loses power and I have to stop to put the car in "park" to restart the car to continue on my journey, sometimes I have no issues. I have reported issues previously about the car losing power which were claimed to have been fixed after a recall for software updates. This car is currently unstable, unpredictable, unreliable and dangerous. I am very concerned about my safety and reluctant to drive the car anywhere. I feel uneasy as I do not know what is going to happen next. I have notified the dealer previously and today but I need this issue escalated. I have an alternative use of a car (my wife's) which I drive to avoid the above safety concerns and problems.
While driving my jeep revs into high gear, then all of the symbols on my dash light up and then my jeep jolts and then shuts off. I have to put it into park and wait about 30 seconds and then try to turn it back on, sometimes it takes 2-3 times to turn back on.
Car wont start, appears to be in park but its not. It rolls and wont engage the parking break. All lights and electrical comes on but wont start. Rolls when pushing on the breaks. Wont stop.
Driving in the freeway and have an accident due to the malfunctioning front collision warning and the not working sensors
The shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.also while at a stop light the vehicle requested me to park, and when returned to drive the vehicle did not drive, I had to turn the car off and back on.
The shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.also while at a stop light the vehicle requested me to park, and when returned to drive the vehicle did not drive, I had to turn the car off and back on.
Vechical lost speed, stalled, no power. Will not excell. Engine light and etc light on. On a city street in motion. It looses steering and will stall also. I replaced the battery.
On startup of my vehicle, the wipers start on full speed without any control. The turn signal indicators do not function and my vehicle has rough shifting. Lastly, the running lights on the vehicle do not function when this error is occurring. The error that appears is "shift to p and then desired gear". So I literally have to stop my vehicle (even if I am on the highway) shift to p and then back to d. This is extremely dangerous while on the road. This has happened multiple times and the only way to stop is by stopping the vehicle and disconnecting the battery to reset the software. I have taken it to the dealership and they have flashed the software multiple times, however the same issue keeps occurring. Now I am experiencing a "service shifter" error. This error flashes on the instrument cluster when driving and all of the shifter lights illuminate red. This error happens sporadically and should be addressed as not being able to use turn signal indicators is also extremely hazardous and dangerous while on the road.
Car shuts off while driving , engine stalls , car downshifts when excellerating on highway . Dealer has replaced engine and transmission, car still shifts rough and has started stalling again
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