Transmission issues and traction control. Lurches forward, shakes when taking off, hesitates when taking off (sometimes 10 seconds or more) then kicks into gear really hard. Traction light comes on and have reduced power, rpms are very high but the car just doesn't want to go. Sometimes will tell me to put the car in park then shift to desired gear. The trans will not go into gear. It left me stranded alone on a major road late at night. When it arrived at the dealership, they couldn't find anything wrong with it. It has spent over a month at one dealership. Been in multiple times for the trans and they do an update and say its all good. This car has put me in quite a few near misses. You never know when you are not going to have the power you need. The times I have experienced the problems, it didn't matter if I was turning or driving a straight line. This has been going on with my vehicle for 2 years. They performed a recall that was supposed to fix it but I did nothing. Its almost like it got worse.
2014 Jeep Cherokee driver assistance complaints
Page 4 of 5: complaints 71 to 100 of 117, newest first, as owners wrote them.
Jeep recall as I was exiting off the freeway, I suddenly noticed a delayed response when stepping on the gas petal to accelerate a bit in order to get to the far right lane. When I released my foot from the gas pedal, the car sounded like it had shut down and the lights inside he vehicle had all shut down as well. The car was still rolling but it was no longer turned on. I quickly tried to turn the key to try to turn the car back on, and stepped on the gas pedal to give it go ahead, but nothing happened. Luckily I was able to get to the far right lane and was somewhat out of the traffics way. Since the , the car has not been driven, due to safety issues I am not too sure about. Unknown. Just two days ago, I had the jeep towed to the nearest jeep dealership but it will not be serviced or attended to until a week from now. I work two jobs which are both located at least 15 miles away from my home and not having a vehicle to get to work has put a huge burden on my whole lifestyle and daily routine of obligations. Needless to say, the financial burden has created nothing but bitterness towards the manufacture of my jeep. I would like for this nightmare to end and not reoccur again because I won't be able to stay calm and patient next time. If we could at least be provided with a loaner car for unpredicted incidences like this then maybe we could manage and tolerate a bit more. But I can't believe we still have to pay out more money we shouldn't have to be giving. This is the manufactures responsibility to take care of its consumers and to public safety.
Transmission fails constantly, while driving! Very dangerous and jeep doesn't know how to fix this safety issue. My jeep has only 31,600 miles!
Tow the jeep behind motorhome and while traveling about 45mph the jeep started to shake out of control causing the entire motorhome to sway side to side. Had to completely come to full stop to correct, this has happened two times. Contacted jeep and filed complaint for fix which they will not help with cost. Have a case number on file.
Reference to recall notice s55/the federal safety agency 16v‑529: transaxle wire harness; it has been three -to- four months since I had been notified of the recall concerns. The dealership has failed to correct the problem.
The car experiences jerky shifts, is very inconsistent when it does shift, and has a lag in acceleration. It does not feel safe to drive because I can't prepare for when it will shift. If I am stopping at a light, it often times will lunge forward - which is dangerous if there is a pedestrian crossing or someone in front of me. If I am at a stop light, and accelerating, the shift between 1st to 2nd and 2nd to 3rd is extremely slow, and then has a hard lunge forward. The dealership says they do not have a solve for it, and jeep won't acknowledge there's a problem. The value of the car has also dropped significantly so I can't get rid of it, without being upside down on what I owe.
The jeep stalls while in motion. The vehicle lurches/jerks forward around 8 miles per hour and 30 miles per hour.
Transmission skips gears and sometimes is extremely slow to start getting the car going (acceleration) (every road including when you are stationary. The body of the car continuously shakes if you are driving on a smooth road (like you can hear the body of the car (highway, city, straight and turning) when backing up, the car will break immediatley if there is nothing in the way causing a serious safety hazard. (backing up, or driving in the city it will break and I can't override the system making it very easy for someone to rear end you) this vehicle needs to be deemed unsafe to drive and recalled.
Vehical has lost power 4 times while driving. Almost causeing a collision with the vehical behind me. Vehical was diagnosed by private mechanic dealership does not have any available appointments and parts are not available at this time to correct the recall. This vehical is unsafe to drive and has been reported to jeep but they cannot help till it is diagnosed with a certified jeep mechanic
I was driving on a highway. I made a complete stop at the traffic light when red. On green traffic signal, the car placed itself into no motion. The car activated the following warning lights: parking brake, service engine, stability control, and the monitor displayed service transmission. This problem has been repetitive along with a cat purr during acceleration since first day of new purchase.
Car cut off while driving clunk when putting into reverse or drive has delayed acceleration sometimes no acceleration car radio does not come on at all or the screen freezes traction control goes on and of on its own alternator not charging properly owned the vehicle for about a month and half I expressed concerns when I first test drove the car my dealer told me he would send the car to jeep I bought it from a chevy dealer with about 34,200 miles as I said owned the car less than 2 months hawthorne chevrolet has sent my vehicle to jeep been without for over a week have not even made 1st payment yet contacted jeep corporate I have a case # 3009-95-39 but still no satifaction
Loss of motor power causing error codes and the shut down of vehicle. Vehicle sometimes restarts but often does not. This occurs while vehicle is in motion. Vehicle has been brought back to dealer 4 different times since april 1016 and still not being fixed. I received a recall notice and dealer stated parts currently not available anywhere to repair issue.
On two separate occasions, both while reversing and driving the car forward, a message has suddenly appeared on my dash forcing my car to be put in park, that the car is not able to be in drive, and the transmission needs serviced. After this event, the check engine light appears on my dash for at least a couple of hours and then disappears.
There have been several recalls on my vehicle since purchasing it almost 2 years ago. I've had to be inconveniently placed in a rental a couple times and pay a deposit out of pocket for something that wasn't even my fault. I contacted the dealer days after purchasing it to express my dissatisfaction, they were very unhelpful. One month after purchasing it is when I started needing to get the vehicle serviced several times. This latest recall, I have reached out to the dealer and the "earliest" appointment isn't until november. I called the federal safety agency customer service today to see if they could "speed up the process" but they too were very unhelpful. The person I spoke with expressed that the parts needed to fix this recall were all sold out and she wasn't sure when the parts would be coming in. Now, I am stuck in an unsafe, faulty vehicle until it can get serviced to this recall. In the safety recall notice it states in bold, "the loss of motive power could cause a crash without warning." driving this vehicle in the condition that it's in and the potential safety hazard is life threatening. What exactly am I supposed to do now? I use this vehicle everyday and I am not the only passenger in it. I've contacted the federal safety agency before and submitted documentation of all the services the vehicle has had, and nothing was resolved on my behalf. I'm surprised legal action hasn't been presented to the manufacturer for these recalls and poor quality vehicles.
When at an average rate of speed (55mph) while driving on a curve (there is a bump in the road at the spot I am referring to), when the jeep hits it, it has a death wobble in the front end!!! Cruise control speeds up on a very small decline in the road every time used!!! From a stop, the car has a hard shift when beginning to press accelerator!!! Hands free voice gets my voice request wrong almost every time!!!
While driving on the interstate, the lights for electric stability control, engine and park brake came on. The "service transmission" notice and "service park brake" appeared. Then the vehicle would not accelerate and would get to 4 RPM while going at 50 MPH. Bad jumping, lurching, banging when shifting gears or accelerating from a stop.
Driving home from the store the transmission kicked into first gear with no warning. Was unable to get out of first gear and almost caused an accident. Scared and being terrified of the incident pulled off the road. After restarting was still not able to get out of first gear. Odd cause I've owned my 2014 jeep cherokee less then a year and has less then 55,000 miles on it. Took it into chrysler dealership and after finally looking at it a week later said the internal transmission censor wiring harness has a shortage. This could of killed my family as this is similar to recall code s55 that was just opened by the federal safety agency reference#16v529000. Only difference in that code and mine is mine gets stuck in first gear and won't come out of first gear. They didn't care that my family could of died. No sorry no nothing just said it's not under the power train warranty cause it's the harness although that's was ceased the transmission the safety of my family. It's unexceptable and I hope I can get an investigation on this. I know lives are at stake cause mine was put on the line due to bad product or defected product.
Vehicle has been serviced multiple times for transmission not shifting, shifting hard enough to lose traction, and shifting into neutral at random. Transmission is still not fixed nor functioning properly. This also triggers the stability control to malfunction and lose control on slippery surfaces. Now the four wheel drive feature is broken and not functioning as well. Dealer has had the vehicle more than 6 times in the past 8 weeks, and several times prior in the two years before. This vehicles transmission is a huge safety and loss of vehicle control issue.
I have had multiple instances of the transmission falling out of gear and losing all power. In order to get any acceleration I have to restart the car multiple times. At this point I will be unable to get above 5-10 MPH. When shifting between gears during these instances the car will jerk violently as I shift between p r n & d. On one occasion the car accelerated in reverse when the dash shows that I was in d. In every instance this has occurred while I was driving the vehicle. Multiple times both on the freeway and on city streets. When the issue occurs my check engine, service transmission, service parking brake, and traction control lights come on. The issue is not affected by speed, turning, etc. I currently have a replacement transmission in the car and have had it into two different dealerships multiple times for this issue and am still experiencing the problem. I have taken video records of the latest instances and shown the service advisors.
Purchased vehicle for flat towing behind motorhome. At speed, car steering is affected and causes car to shake violently as well as motorhome.condition has occurred several times while flat towing vehicle. This is a major safety concern as it causes a potential loss of control of motorhome at speed.
Numerous computer/electrical intermittent issues with vehicle. Most recent episode the care would completely shut down at freeway speeds. No engine, no lighting, as if it was hit with an electromagnetic pulse. This unfortunately locks the steering as well. The key fob is non responsive. After 5-7 minutes (if you happen to not get hit and die), the car comes back to life (interior lights come back and after another minute will start). Also have had "service air bag indicator system", "service parking brake", "service transmission", "4wd system unavailable", check engine light, traction control light, battery light, parking brake amber service light, flashing odometer, flashing d in dash. Dash completely goes blank intermittently as well. Transmission has also been stuck in neutral numerous time (can not turn car off unless in park, cannot shift). Numerous trips to dealer for warranty service. This last time they found a ground connection loose in the driver side kick panel. So if that ground comes loose or frayed, the car can just kill me?
12/5/15 jerking SUV stops driving stops in middle of intersection gration& 13mile 12/7/15 returned to dealership jan 2016 roseville chrysler jeep threatened to have vehicle towed to scrap yard and bill me for towing & pay remainder of car note jan 18 2016 car was delivered back to my home as of june 1 2016 my vehicle still jerks when I accelerate after taking my foot off brake & press gas pedal - cant afford to pay for 2 vehicles - my lease ends may 2017
Received two recalls, have been going to dealer for over 8 months to get them done, contacted jeep manufacturer, still no parts received. Dealer says they have not received parts and to keep checking in, which I've persistently been doing for eight months to the point of frustration. It has been almost a year since the last two recalls were stated.in the meantime my defective parts continue to malfunction if used. An efficient and timely manner to get the recalls done has not been conducted by jeep and by fca us llc.
On several occasions, our jeep cherokee has begun to "wobble" severely while being flat towed behind our motorhome. This occurred three times on a recent 2,000 mile trip. The "wobble" is so severe that we have to bring the motorhome to a complete stop before the car begins to track normally. We have had it happen when we ran over a particularly rough expansion joint on the interstate. Going from 65 MPH to a complete stop on a busy interstate is extremely dangerous. Another example of it being very dangerous is when the "wobble", occurs when we are in a construction zone where there are rough roads. Coming to a complete stop in heavy traffic in a construction zone also creates a situation that can cause an accident. We pull the jeep behind a 40' 2013 newmar dutch star. Our tow bar is a blue ox avail 10,000 lb tow bar. We keep the motorhome and tow bar in good condition and I don't believe our equipment is the cause of the "wobble". We have contacted jeep on two occasions and have been told they are aware of the situation and that they have a "fix" for it. I have tried to procure the "fix" from jeep but I have been unable to do so. I am asking the federal safety agency to force jeep to immediately release the "fix" for the wobble issue immediately at no charge . My wife and I are leaving on two trips, one the last of april and one in the middle of may that will total nearly 10,000 miles. We want to get the repair completed prior to our leaving due to the safety concerns. Jeep was made aware of this by the family motorcoach association several months ago and reported the problem in their january 2016 magazine. I feel jeep has had ample time to prepare and distribute information and parts to repair this problem.
First - vehicle would shift into park and I could not turn it off. When shifting into reverse, the car would not move. I had to have it towed into the dealer. Second - while driving on the expressway, the vehicle gave 5-6 beeps and information panel said, "restart vehicle and service transmission." the car stopped moving forward when pressing the gas. Shifting into park (to restart the vehicle) the car vibrated and jumped. Restarted the vehicle, the transmission light was on, message says service transmission, traction control light on, and the d(rive) light was blinking. Third - all of the above again, except everyone on the expressway was moving at 65-70 miles per hour, and my car stopped in the third lane. This seems to happen when the vehicle is moving and it is getting very dangerous for me and other drivers.
Car has lost power while driving 3x. Car was in motion/traffic travelling at 65mph, 45mph, 65 MPH.dealer/manufacturer are not able to identify problem. Service advisor at steven's creek chrysler, dodge,jeep stated that jeep needs to buy the car back but manufacturer is unable to help out. Car towed twice to dealer.
I bought a new 2014 jeep cherokee limited and after one week, check engine light came on and car wouldn't start. Taken back to dealership and was told it was fixed. Since then the jeep shifts very hard making the SUV lurch forward at times and other times it will shift into a lower gear when speeds over 50 MPH and make the SUV jerk to a slower speed. When cruising down a hill without pushing the accelerator, SUV will shift gears many different times causing the jeep to lurch forward quickly without warning. When trying to pass a car on the hwy, it takes jeep a few seconds to "catch" the gear and make it go faster. I have had several near misses of other cars hitting me and me, hitting others due to the unpredictability of speeds and jerking forward. I have had the SUV in the shop 4 times for "software updates" and told that would fix the problem. It has never fixed the problem. Most recent near miss was yesterday 29 dec due to downshifting wile moving at higher speeds and causing the SUV to slow dramatically without warning.
In less than a year chysler jeep has replace transmission, radio, read trunk door handle. Dec 5 2015 car started jerking again like this may -july 2015 and then @3:30pm 12 /5 /15 cherokee stop in the middle of the intersection of 13 mile & utica. I had my 7yr old in the car and avoided traffic accident pulled over and it suddenly stopped again. Fortunately was able to get home was only five minutes away. Placed complaint to chrysler they towed the vehicle 12/7/15. However yesterday 12/7/15 @6pm roseville chrysler jeep dealership service:(888)409-5930 called to tell me it was my error that jeep cherokee stop working because it was "due an oil change in october". I told repair shop my husband and I need to speak to a manager because 1st I received no light signal or notification from this digital display stating I needed an oil change which is provided by 2014 jeep cherokee second there is no way the vehicle should have been dry out of oil unless there is leak or something caused oil to dry up. This vehicle is a lemon and is dangerous and all I want is to exchange for another vehicle that is not a cherokee. July 2015 chrysler customer care dept. Said my case warranted a vehicle replacement but since roseville chrysler jeep have received their money from allay bank they refuse to assist me. This vehicle is dangerous and want to cancel my lease agreement - I pay my $380 lease on time every month I deserve a reliable vehicle from roseville chrysler jeep
There have been several times while driving the jeep that the same transmission problem occurred. Twice I was approaching a stop sign in a residential area, once I was coasting down a hill on a city street, once I was slowly accelerating in rush hour traffic on a major interstate, and another time I was accelerating from being stopped at a red light on a city street. The service transmission message along with several lights indicated a transmission problem. I have a picture attached. The dealership I took it took pulled a shift differential code off the vehicle. The problem is intermittent and does not happen every time it is driven. However, this is a serious safety concern to me because the vehicle is not driveable until I turn off the engine, open the door and restart the engine several times until only the mil light is on. This is an accident waiting to happen especially with me driving 29 miles each way through 2 tunnels during rush hour. It is unsafe for me to be broken down in rush hour traffic on an interstate. I fear that I will not be in the right lane like I was previously to be able to try to pull off the road. I fear I will be driving 55 miles in a tunnel and cars not stopping behind me. I fear that I will be causing an accident trying to open the door to reset the engine. No one should have to live with this fear that you are not safe with driving to and from work.
The jeep cherokee transmission started to slip and downshift causing vehicle to slow. Vehicle would jerk hard back into correct gear as vehicle was traveling at 60 MPH. Check engine light came on. Drove immediately to dealership with transmission continuing to malfunction. Left vehicle with dealership for diagnosis and repairs. This was on 11/16/2015. Picked up vehicle on 11/19/2015 and advised update to shaft ware was completed to slove transmission issues. Drove three quarters way home and traveling 65 MPH on state highway, the transmission started slipping and downshifting causing vehicle to slow and then jerk back into correct gear. Check engine light came on as well as every warning and system light on the dash. Warning to driver to come to a complete stop and turn engine off came on. Stopped vehicle and turned off engine and after a couple of minutes turned engine on and drove back to dealership. Vehicle currently at dealership for diagnosis.
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