Vehicle does not go while on incline at a stop, revs to 3k RPM then will spin out tires. Delayed start at stop lights and speed ups. Had recall done software upgrade twice, drives fine for a couple weeks then back to it. Had numerous close calls while pulling out into traffic have to let off gas and accel again and pray it goes...
2014 Jeep Cherokee driver assistance complaints
Page 3 of 5: complaints 41 to 70 of 117, newest first, as owners wrote them.
Service shifter light came on and gear shift lights are all red,p,r,n,d
When I am driving my car will shift itself into neutral and stall out and then it will shut off when I am traveling 70 MPH down the highway. Then when I have to turn it back on I have to turn the key then shift my car into neutral and let it coast a little so that way it will turn over. It has done this 6 times now and the last time this happened it broke down and it would not start back up. The last three time this happened I was on the highway, traveling about 70 MPH. When it happened about the third time a different light came on saying my throttle peddle was going bad and that the ignition was going bad as well. I took it to go get the codes read but every where I took they were saying they could not help me and that we would have to pay out of pocket for it. Meanwhile my fiance and I looked up recalls on the jeep cherokees and there is recalls on the transmissions and other things as well. And all the recalls are for the 6 cylinder jeeps but my jeep is having all the same problems that the 6 cylinder jeeps are having. But no one will help fix it. I have talked to chrysler corporation 2 times an each time we talk to them they say it is not their problem and that it is our problem. My car is unsafe to drive and it do not trust to even have my family in it.
My car starts to stall, slow down then jerks and doesn't move afterwards. Then a message comes up saying 'shift to p, then desired gear' and I have to shut the car off about 4 times before being able to drive it again. This is while I was driving heading to work, while at a green light.
Veh in motion, service shifter, this started after they fixed the recall from the reprogram transmission control.
I started my car early in the morning to go to work and after a couple of feet of driving the vehicle, the engine turned off and battery light came on. Battery is sufficiently charged. Turned the car back on, drove a couple more blocks and it did it again, then again while trying to get on the freeway.
Starting at the beginning of this month my car will randomly shut off and state to 'shift gear into park' the gear shift lights on all letters light up red and the car takes about 20 minutes to start back up. Today it happened three times in a row while in the car with my daughter and it has me petrified. We went up the hill by our home and it happens and the car started going backwards.
Almost died last week!! We purchased the jeep cherokee trailhawk new in 2014 with the full intent of towing it 4 wheels down behind our motor home. The owners manual for towing is very clear and we have been following the instructions as provided and as instructed by the jeep dealership. Last thursday night (may 30th 2019) on hwy 24 in kentucky we hit a rough patch of road and the jeep went into a death wobble that brought the entire rv coach from 65 MPH to a dead stop in the middle of the highway in the dark of night in heavy traffic!!! By god's grace only are we not dead!! No driver expects an rv to be parked on the highway (emergency flashers or not). We have been scared before with this at a lower speed of 30 to 40 MPH, but never at full highway speed! We are terrified to tow this vehicle even thought the vehicle was clearly sold as tow-able. After researching on the internet about this, I find out it is a known issue with jeep 2014 / 2015 models and that a electrical wiring harness is now required to tow the vehicle safely - however - jeep wants to charge you for this part and install!!! This is pure evil on jeeps part. They know of the issue and are pushing the repair off on the owner, when the vehicle was clearly advertised and sold as tow-able with no need for any adaptations. It is a miracle that no one has been killed due to their negligence in getting these vehicles repaired. I have not been notified by jeep that my life is in danger. They have made no effort in rectifying this deadly situation or even letting me know about a potential solution. I have tried to fix the wobble independently by changing tires, balancing etc, only to learn through google that the jeep is faulty in and of itself, that the steering is not powered correctly to keep the jeep from going into a death wobble. This should be a recall and not the burden of the owner.
Around 4:30 pm, after just a few seconds of leaving my driveway, a message came on that stated I needed to put the vehicle in park before I could shift gears and then my battery light and engine light came on. I pulled over, put vehicle into park & then shut it off. Restarted it, but struggled to start.. Attempted to restart a third time but was dead. Turned the key to run to see what lights stayed on the dashboard the battery was still on while the engine light disappeared. After waiting about a half hour, my father in law was able to give me a jump. Car started and was able to drive get the battery replaced. However I read last night similar complaints, with the battery not being the issue so my husband will be getting the previous battery we had, tested this weekend.
The car has jerked since I bought it two years ago and for about 6 months now it has been presenting a transmission issue. The car starts to flash with 'service transmission ' and the check engine light comes on - after that the car starts to get stiff and as soon as I come to a complete stop the car turns off the car turned off this happend twice and I took it into the local jeep dealership where they told me on me at stop lights both times - I was able to turn the car back on after about 5 mins and continue driving that it was not a transmission issue and fixed the recalls and I was on my way - then the car started to do this again it stopped on my three times in one week alone saying service transmission.
Multiple warning lights come on. Want accelerate, hard gear shift, low voltage light. Turns car off while driving.
Car stalled several times while moving when engine is cold this happened several times while turning and again when not turning, on city streets. 4 headlights blew within 7 days while both moving and while stationary. Hard shift between 2nd and 3rd and 3rd and 4th gears while moving on highway and city streets.
Brought vehicle in to the dealership for repairs on several ocassions with complaints of vehicle jumping into gear. Recently had to replace the battery because vehicle wouldn't stay running and could not put into gear. Vehicle is currently at the dealership because it was leaking oil. Have been told that the oil cooler needs to be replaced. Have also been told that the drive shaft is noisy and should be replaced and that the air temperature ambient sensor needs to be replaced. I gave the go ahead to replace the oil cooler and air temperature ambient sensor. Told them to hold off on replacing the drive shaft as the repair alone for the oil cooler and sensor was going to be approximately $1,300. I then received a call back and was told that they changed the oil cooler and upon trying to start the vehicle it didn't want to start. They told me multiple codes were coming up and that my instrument cluster needed to be replaced at an additional cost of over $1,000. Estimate for all repairs to be $2,500 plus. Was also told that the instrument cluster is a special order and once ordered they would have to hold my vehicle for two weeks until it came in and could be installed. It is costing me $35.00 a day for a rental vehicle through them. I estimate total cost for repairs and rental to be about $3,000. This cost does not include the replacing the drive shaft which they tell me is noisy.
When I'm driving my car will just stall without warning until the car becomes to a complete stop. This has happened to me at least 4 times beginning 10-27-18 and the last time was 11-08-18 and I had it towed to the dealerships designated shop and was told that they couldn't find anything wrong with it that could be fixed. They also told me they had other customers complaining about their jeep-cherokee stalling on the freeways and in the middle of traffic. My vehicle stall on me when I was driving on the streets and I would only get a few feet from home and one of those times the battery light would come on and another time the light came on for driving on on hill or something in that effect.
Shift park brake then service transmission. It came on when I first bought the vehicle and continues till this day. When I bring it in they say it's a software update and continues to do the same thing. It's getting worse and worse by the day and I'm scared to drive my own vehicle. I bought the jeep because I heard they were good long term vehicles. I've only had this car for four years and I know I will not let my son drive it!
Twice, I was driving at 35 MPH or less and the brakes engaged automatically all on their own, slamming on the brakes flashing "brake" message in the instrument panel and stopping the car while in motion.the city road was dry both times.first time june 12, 2018, traveling 27 MPH, there were large construction barrels along the road on the right side, cars on left, the car in front was 1-1.5 car lengths away, my car was in the right lane, no items on the road surface, my car stopped in the middle of an intersection.dealer couldn't find a stored message or any problems.second time, august 18, 2018, driving in the left lane, grass median with trees, no cars close (all were at least 2-3 car lengths away), nothing on road surface, about 30 MPH, on a city street. Dealer again couldn't find anything.this is very scary. How do I know if it won't happen again while driving at a higher speed and the car stops abruptly and I get rear-ended and die?
Vehicle died on main road just over 30000 miles said it was the uconnect . Turns out after a month and a half of them having it they had to replace the transmission. Ruff shifts over accelerates. Suspension right after that. Died on the highway going 55!!! Semi truck almost killed my family. Took dealership over a week to even look at it said it was a sensor. Died again 4wheel drive light came on. Said it was a module. Now they say its the rear differential and its on back order and can take up to 2 weeks. This vehicle is not safe. Transmission constantly goes out. Afraid my family will get hurt
We experienced a wobble very severe while towing behind our rv. It was very unsafe but we were able to get to the side of the road I hate to think what could have happened to us or someone else not to mention the car, rv or towing equipment. We are told we need a jumper wiring harness that cost $400.00. Is this covered?
My check engine light keeps coming on for code b104e and every time I take it in to have it looked out nothing seems to be wrong with it. This code has been thrown 4 times in a year and every time they say they can't find an issue.
The back windshield wiper, no longer works. It basically first just fell down over the tail light and when turned on, it would only cover part of the window. Later it would drop further down. There are times when you could manually move it. But it no longer works when you try to turn it on normally. Also the intermittent wiper settings for the front windshield , have not worked at all.
Transmission shifting problem again the outer module was replaced because transmission locked up through the dealership I purchased it from worked well now it's starting to do it all over again ! Note dealership has all documentation also there was former complaints file with chysler on this situation before [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
On many occasions the "death wobble", the front wheels of my 2014 jeep cherokee would begin violently oscillating while I towed the jeep behind my motorhome. This wobble would occur at any speed and usually in construction zones or on a big bump in the highway. Jeep finally provided a "fix" for the problem by requiring a wiring harness to be installed. I paid to have it installed in a vehicle that was sold as four wheels down with no modifications and that has stopped the wobble problem. The original manual also states that the vehicle is flat towable. There was an addendum to the manual, but that was 2 years after I purchased the vehicle and many miles behind my motorhome.
Tl* the contact owns a 2014 jeep cherokee. While driving, all of the warning indicators inadvertently illuminated. The contact stated that the engine stalled and lost power. The vehicle was taken to weiner automotive (1151 us hwy 220, moorefield, wv 26836 (304) 530-9000), but no diagnostic failure codes were found and the failure could not be replicated. The vehicle was not repaired. The manufacturer was notified of the failure and a claim was filed. The contact stated that the manufacturer was sending a mechanic to inspect the vehicle. The approximate failure mileage was 19,000.
Bought this car 12/1/16 and purchased best optioned warranty. Car is stalling and locking up steering. 5x in last 3 days. Mil light, etc light coming on. After turning engine off and on, car will drive fine other than transmission is jerky. Seems like there is a dead spot when trying to accelerate. I put premium gas in this car. There is something definitely wrong with the computer language between fuel intake and transmission shifting gears. Bringing it to naples dodge tmrw for service and hopefully will be under warranty.
Car cuts off going about 40mph. Steering locked up. While I was on highway. Problem occurred multiple times. Unsafe vehicle purchased top warranty and I'm still being charged for repair. Purchased the car used has 40,000 miles. And I have had the car for 3 months yet! Car stared back up and wouldn't let me go over 20mph.
While driving down the highway going 65 miles an hour the transmission made a horrible sound and just went bezerk. All I could do is put on my hazards and coast to the side. It would not go into any gear not even park. I was almost hit by several vehicles trying just to get over. He had it towed to the dealership where we were told it was fixed on our way home it did the same thing again. I am literally terrified to drive this vehicle again.
Using adaptive cruise control (acc) vehicle with start to stop when a vehicle is left turn lane either already there or turning into when in front of my vehicle requiring override with gas petal. Started intermittent; over 6 months period more consistent with this problem. Speed from 25 to 45 MPH.
When flat towing our 2014 jeep cherokee with active drive ii on a rough road at a speed of approximately 45 MPH, the car vibrated so badly it shook our 30,000 lb motorhome so badly that we had to completely stop the rig and then resume movement. The second time this happened we were on hwy 116 near petaluma, ca and we were in heavy traffic and the roadway had no verge. It was only by luck that we did not wreck or cause a wreck. Owner forums indicate this has happened to other jeep cherokee owners. Why doesn't chrysler motors have to fix this? We could have been killed or killed someone. This happened three times in the sam general area but there was no safe place for us to pull over and disconnect the jeep. Please help us.
On july 16, 2017 we downloaded a software update. We followed the directions on the screen so the car was parked and did not move during the process after it was complete we began to experience issues with the car such as no back up camera, flashing lights on the dash screen I.e. The odometer sometimes it will flash that 911 call assistance needs maintenance and is not functioning since the update was two weeks ago the car has been driven and these issues are still a problem
I have a 2014 jeep cherokee latitude that is a lemon. It jerks really hard when you take off from a stop, it loses power while driving down the road, the steering gets really tight and you can barely turn the wheel while driving, if you dont wait for the car to jerk twice when you put it in drive it will go backwards in reverse while in drive, the radio and climate controll constantly reset do to power failure, sometimes it dont want to start, the check enine light did'nt even come on until a week after the problems started, it throws warning lights like low tire pressure or traction controll when nothing is wrong, and the dealership wants to charge me $800 (that I can not afford) just to see what they need to do to try and fix it. They don't even know whats wrong or if they even can but they expecet me to pay them!!! I have only had my car 15 months and it only has 38,000 miles on it,and now I find out that it has went way down in value due to all the recalls. What can I do????
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