I had purchased this 2014 jeep in the summer of 2021, which for the first many months was in the dealership repair shop longer than what I had it in my possession. After my purchase this vehicle immediately started having very strong jerking when hitting the exploratory, and even when attempting to hold a speed. These strong jerks were so strong it would cause your body to jolt forward. The dealership finally threw up their arms and said this was typical of the jeeps, and ignoring the danger. This vehicle has now been sitting in my driveway unable to start for over a month now, and was finally towed to another repair shop, just to learn that the starter is shot and needed to be replaced costing over $600.00 dollars. This vehicle is most definitely a dangerous lemon that it appears that I am stuck with.
2014 Jeep Cherokee transmission complaints
Page 10 of 50: complaints 251 to 280 of 1,472, newest first, as owners wrote them.
The car says 4x4 not available and to service 4x4. Bad PTU.
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at 70 MPH and passing another vehicle, the transmission inadvertently shifted into neutral. There were no warning lights illuminated. The contact veered to the side of the road and parked the vehicle. Then the contact shifted to drive and continued to drive the vehicle. The contact stated that the failure reoccurred while driving and as she attempted to shift to drive, the vehicle downshifted to a lower gear. The contact continued to drive the vehicle. The vehicle was towed to the dealer who diagnosed that no issues were found. The contact stated that the failure had been reoccurring while driving and the vehicle was taken to an independent mechanic who advised the contact that the failure was related to an unknown recall and to take the vehicle to the dealer for the recall repair. The vehicle was taken to the dealer who diagnosed that the Power Transfer Unit (PTU) needed to be replaced. The dealer informed the contact that the repair would be completed at her expense because the VIN was not included in a recall. The manufacturer was notified of the failure and informed the contact that they could not assist since the vehicle was out of warranty. The vehicle was not repaired. The failure mileage was approximately 31,500.
The PTU failed on a well maintained 2014 Jeep Cherokee Trailhawk. The vehicle is available anytime for inspection upon request. My safety and others safety is at risk based on a very large scale of reports and articles regarding bad PTU for this vehicle. The SVC 4WD warning light came on my vehicle and the 4x4 system is not working. I took the vehicle to a Jeep dealership. The Jeep dealership performed a diagnostic and inspection of the vehicle and determined that this vehicle has a bad PTU. The dealership gave me a quote of $3,900 to replace the bad PTU.
Hi I have a 2014 jeep Cherokee latitude and I have noticed my pedal acceleration lags and my transmission is shifting from 1st gear to 3 gear and skipping 2nd gear.. and when I'm driving it feels like the car is jerking all the times I step on the pedal. I read in 2019 Chrysler came out and said there was problem from the transmission, how do I get mine fixed??
our mileage/odometer is flashing and states TSB. The TCM has been reprogrammed 3-4 times and still malfunctioning. Electrical issues through out cause stereo to not turn on sometimes and the all the sudden turn on its own. We have made complaints to the jeep and they said the recall have already been done they wont help us and then close our case with out any solutions. We have already spent 2000 or more fixing issues that don't help the problem. We completely replaced the shifter and the whole assembly that goes with it. We have had a quick learn done to the transmission. We still had codes popping for the TCM prior to the shifter going out. We have had codes come up for the drive train and where told that recall was already done and we still have issues. We are at a loss here and dont know what else to do. We have only got this car a little over a year ago and have reported problems since day one.
The contact owns a 2014 Jeep Cherokee. The contact stated while driving approximately 30 MPH, the vehicle stalled. The contact stated that the power train warning light was illuminated. The contact pulled over and restarted the vehicle. The vehicle was not taken to a local dealer to be diagnosed. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 16V529000 (Power Train) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 104,000.
I was driving on the highway approximately 60mph, suddenly the service 4wd light appears. I took it to a Jeep dealership service center and diagnose and needed a 2 speed transfer case unit. It was replaced costing a little under $3000. The problem was not fixed and garage said it was misdiagnosed and still doesn’t know what’s wrong. Now the vehicle stalls while I’m driving and will not start immediately. I’m afraid this is going to cause an accident! Also it will have a sudden acceleration or a delayed acceleration while driving or when moving from a complete stop. This is very scary!
The contact owns a 2014 Jeep Cherokee. The contact stated while at a stop light, the "Service Parking Brake", "Service Transmission" and "Shift to Park" appeared on the instrument panel. The contact also stated that the parking brake was not engaged however, the parking brake light illuminated indicating it was engaged. The contact stated that she shifted gears to drive and a message appeared on the instrument panel indicating to turn off and to restart the vehicle. The contact stated that when she restarted the vehicle, the check engine warning light illuminated along with other warning messages. The contact stated that she was able to drive the vehicle at 60 MPH. The vehicle was taken to the independent mechanic for a diagnostic test however, it was not diagnosed as the OBD reader was not reading any codes. The dealer was notified of the failure and referred the contact to the manufacturer for recall information. The manufacturer was notified of the failure and advised the contact that they could not assist because her VIN was not included in a recall. The vehicle was not diagnosed or repaired. The approximate failure mileage was 104,135.
The vehicle shaking stop it by itself and acceleration stars slow takes longer for second gear then pushes back and forth as it’s getting fast or to a stop
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. The "service transmission" message was displayed. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 86,000.
My car kept going on neutral last year all of a sudden while driving and we did not know why. We took it to the dealership and they told us everything looks fine. Today I saw there was a service transmission error showing and when I did further research I saw that many other 2014 Jeep’s had this same issue.
Car shifts before 3rd gear
I put the 2014 jeep Cherokee latitude in reverse backed up . Tried to shift to drive . It stopped at neutral and stuck . Would not shift into any gear . The motor wouldn’t rev or anything . And could not turn engine off . Had to disconnect battery There was (p) light on , the check engine light, traction control light .
The contact owns a 2014 Jeep Cherokee. The contact stated that while operating the vehicle, the vehicle independently shifted out of the drive and lost motive power. After restarting the vehicle, the vehicle operated as intended. The vehicle was taken to the local dealer who was unable to duplicate the failure and no repairs were performed. The contact indicated that the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 80,000.
I tried to start the parcked car by moving the stick shift in driving position, but the car didn't start. The car made a cracking sound when i tried to start it second time. Sonetimes when i slow down to a speed lower than 60 mph, the car tries to stop. I did not take the car to a dealership to be cheked.
Transmission shifts extremely hard not only while driving, but while foot is on break - feels as though someone is rear-ending you. The vehicle wants to launch on it's own. I've taken it to the dealership several different occasions. The last trip to the dealership for the problem, the service manager felt what I was describing when he drove it - however, because no codes have popped up they are unable to fix and diagnose the problem as they do not know what is causing it. No warning lights come on, no messages. This occurs DAILY while driving my vehicle. It's very unsafe as I have come extremely close to hitting the car in front of me.
So I took vehicle in for recall because transmission was getting stuck in neutral and I wanted them to reprogram TCM for update to see if that helped. He stated that no recall was needed but he REPLACED TCM which is costing me 1500.00. If they couldn't reprogram TCM am I paying for a replacement?
The contact owns a 2014 Jeep Cherokee. The contact stated while stationary, the vehicle stalled. The contact was able to restart the vehicle but was not able to shift the vehicle into drive. The contact stated that the service transmission, service parking brake, and low tire pressure warning messages were displayed. The vehicle was towed to the residence. The vehicle was not taken to a local dealer. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 20V343000 (Power Train) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000
PTU code showed up on my vehicle causing issues with the Power train 4X4. This was a recall before I purchased the car and “fixed” but seems to be an issue again.
According to the driver and a local Dealership, while driving down the Highway, the transfer case failed and the underside of the vehicle caught fire.
Slippage in the Power Transmission Unit. No control over the movement of the vehicle. There was a recall of the PTU . The PTU was replaced at the dealership. There were no warnings, symptoms, or messages prior to the incident.
I was driving on the freeway when all of a sudden there was a clunk sound and I started to slow down. I thought it slipped in to nueral. I checked for that but was still in drive. I started to slow down very quickly from 60 MPH the speed limit to about 30 miles per hr. Cars were coming up quickly and I was worried about getting rear ended. I pulled to the shoulder with cars going 70 plus MPH and was even more worried. I started to drive again and it started again to slow down. Then the “service transmission “ light came on. At that time I called for a tow truck and had my jeep cherokee towed to the jeep service shop closest to us. The dealership “university auto center” in ellensburg, wa. Confirmed later after checking it out and said something was terribly wrong with the transmission.
On 1 occasion vehicle went forward while in reverse. On several other occasions vehicle has shut off while driving, and displayed engine overheating on dashboard
While driving the vehicle on September 22, 2021, the 4 wheel drive light flashed on then stopped, and then began to flash consistently. The vehicle began to shift out of gear on its own accord and lose speed without warning while driving on the interstate. The vehicle was taken directly to Landmark Jeep on September 22, 2021. The dealer diagnosed a Faulty PTU in the transfer case, due to a computer glitch. I was told that they could not fix the glitch without replacing the whole unit at a cost of $4,100. I was told that my jeep was not under your recall. Jeeps of the same year that have this fault are currently covered under recall the federal safety agency 20V343 and the federal safety agency 20E037. My VIN has the same exact safety issue and your recall should be expanded to include all affected vehicles. My vehicle is available for inspection.
Transmission shifted from D to N by its self as I was driving. Luckily hadn’t gotten on the highway yet. A minute later I would have been in the highway when it did it. It said “shift to p” the. It said to service transmission and a number of other things then would not shift after I FINALLY got it to engage. This is the second or third time this has happened! When going around a bend on a highway doing highway speed if I hit a bump I get a very bad vibration in the steering wheel and it makes the car swerve to the point of possibly wrecking. Have taken it to dealership (Jeff Wyler Batavia OH) for the same issue numerous times and they say they can’t find anything every time but there is clearly something wrong with it! I used to stand behind Jeep. I no longer can. Within a year of me owning it I’ve replaced Oil cooler gasket, timing gasket, rear diff gasket, and rear axle seal. It had only 80k miles when I had to replace all of this! Now to see what the hell is going on with it now! DO NOT BUY A MOPAR VEHICLE! I HIGHLY SUGGEST HONDA, HYUNDAI, or TOYOTA!
My daughter was driving and the parking brake automatically came on and locked up the wheels and caused her to run off the road and hit a mail box and slide into a ditch
My car should fall under the safety recall W47. and the federal safety agency recall campaign 20V343. the dealer cleared my car from its recall flag by updating the firmware programming but this did not fix the problem. I paid for a diagnostic ($220) at Jeep Santa Monica and they concluded the PTU is faulty and needs to be replaced as the current one is faulty. Dealer is aware that this is a known problem and that there is a recall campaign for it but refuses to pay for its repair. The car is unsafe to drive.
The contact owns a 2014 Jeep Cherokee. The contact stated that the vehicle was making abnormal rattling sounds while driving. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that no issues were found. The contact stated that the abnormal sounds became increasingly louder while driving. The vehicle was taken to an independent mechanic who diagnosed that the power transfer unit had failed. The manufacturer was notified of the failure and informed the contact that they could not assist since the vehicle was out of warranty. The vehicle was not repaired. The approximate failure mileage was 85,000.
My car shifted to Neutral when driving.
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