Tl* the contact owns a 2014 jeep cherokee. While the vehicle was idling at a stop sign, the vehicle seized when the accelerator pedal was depressed. Also, "shift to park and back to drive" was illuminated. The contact was able to restart the ignition and continue driving initially. The contact stated that the failure occurred on multiple occasions. The vehicle was taken to tuttle-click chrysler jeep dodge ram (40 auto center dr, irvine, ca 92618, (949) 472-7400) where it was diagnosed that the fuel pump module needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 33,000. *ln
2014 Jeep Cherokee transmission complaints
Page 17 of 50: complaints 461 to 490 of 1,472, newest first, as owners wrote them.
While driving our 2014 jeep cherokee latitude (3.2l) the service shifter light came on and all red lights appeared on the shifter console. It does not stay on after turning off engine, and has only come on 3 times over 2 months. It does not appear to effect the operating of the car. The dealer checked it out and says we need to have the floor shifter assembly replaced, and at a cost of $738.75. I could not find any recalls on it but I did see a lot of complaints upon searching online. So far it has only come on during highway driving speeds.
Very clunky and un even shifting. If I speed up and let go of the gas the wheels lock up and it feels like someone rear ended me. Sometimes when going in reverse and the want to go forward it seems the car can't find the gear and it get stuck in neutral for a while.
The august 2019 recall notice still has not fixed the issue with the transmission. It still fails to shift into 1st gear at a rolling stop.. At a rolling stop, it shifts into neutral and then hesitates for 1 to 2 seconds before shifting into gear. This hesitation can be dangerous when in traffic.
Recall: "2014-2015 jeep cherokee vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral." I have a 2014 jeep, this is exactly what my car is doing! My VIN# is not listed as having a recall on it?? This will just happen at any moment no warning, it will jerk forward sometimes, then others times, it just comes out of gear and the screen saids to put in park then back to the gear. Kinda hard to do that in the middle of the interstate or busy highway. (I'm going to get killed!) it seems to loose power/ it sounds/feels like it's stuck in a lower gear than it should be at times.
My daughters jeep cherokee sport 2.4l at 62000 miles has shut down with no warning while driving. It has stopped entering city streets and when braking hard to avoid another car. When the vehicle stops and suddenly its steering wheel gets hard to steer . The dash comes on with an error on screen saying, "car must be in park in order to shift." turning the key does nothing until we try multiple times.
Tl* the contact owns a 2014 jeep cherokee. While driving, the vehicle shifted hard and the check engine, transmission, and parking brake warning indicators illuminated. The contact stated that the engine was running but the rpms did not increased. The vehicle was taken to an independent mechanic twice, but was not diagnosed or repaired. The vehicle was taken to michiana chrysler dodge jeep ram fiat (120 w mckinley ave, mishawaka, in 46545) where a software update was completed. The failure recurred and the vehicle was taken back to the same dealer where the technician cleared the codes. The failure recurred and the vehice was taken to an independent mechanic, but was not diagnosed or repaired. The contact took the vehicle to tyler chrysler dodge jeep ram (1102 s 11th st, niles, mi 49120, (833) 294-1607) where it was diagnosed that the valve body wiring harness failed. The vehicle was repaired; however, the contact noticed the vehicle was not running correctly. The vehicle was taken back to the tyler dealer where it was diagnosed, but the failure could not be duplicated. The recall was completed a second time. The transaxle wire harness, the power control module harness, and transmission control module were repaired. The contact stated that the vehicle was previously repaired per the federal safety agency campaign number: 16v529000 (power train). The failure continued. The manufacturer was made aware of the failures and provided case number: 71395088. The failure mileage was approximately 81,778.
After starting vehicle and putting it in gear the service shifter light comes on and all the lights on right side of shifter. These lights are for telling you what gear you are in,prnd. It is on after put into gear at all times. It does nt matter that the car is stationary or moving. I have read many complaints about this issue with jeeps online.
While driving home my service shifter message appeared on my message center, all of my shifter light came on in red.
Tl* the contact owns a 2014 jeep cherokee. While driving at an unknown speed, the gear shifted into second gear without warning and the check engine indicator illuminated. The failure recurred several times. The vehicle was taken to approximately five different dealers, including dupage chrysler dodge jeep ram (630‑446‑1400, located at 433 east north avenue, glendale heights, il 60139) to be diagnosed, but no failure codes were found. The contact requested the codes and the request was denied. The technician performed a software update, but the failure recurred. The manufacturer was made aware of the failure and advised the contact to work with the dealer. The warranty was extended. The vehicle was not repaired. The failure mileage was approximately 28,000.
My vehicle between 50,000 to 62500 miles have been shutting down with no warning while driving. It has stopped entering highway and on city streets. When the vehicle stops and suddenly its steering wheel locks up and I cannot steer vehicle. I have already paid for myself to get alternator replaced, cabin filter, new spark plugs, and several batteries and problem still exists. I have had this vehicle 17 months.
Tl* the contact owns a 2014 jeep cherokee. When the vehicle was placed into drive, it lurched forward and the 4x4 and service transmission warning indicators illuminated. The contact spoke with a local mechanic and was informed that the TCM was faulty. The manufacturer and dealer were not contacted. The failure mileage was 107,000.
The service shifter light will come on while driving and the lights an the shifter will illuminate . And the first time I was just getting ready to take off whereas the second time this happened I was driving .
Intermittent jerky transmission shifting, typically at lower speeds (<20 MPH). When this happens, often results in transmission error that states vehicle must be stopped or placed in park. Until stopped and put in park, no acceleration or ability to shift otherwise. Typically happens at intersections or stop/go traffic ... Very dangerous. We had the v69 recall performed ... Still happened. We took it back in and dealer replaced the TCM ... Still happens. Need to resolve before allowing my teenage daughter to continue driving vehicle.
Tl* the contact owns a 2014 jeep cherokee. The contact stated that the transmission failed. The vehicle was taken to auto plaza chrysler, dodge, jeep ram (12830 mo 21 highway desoto, mo 63020, 636‑337‑7777) to be repaired per the federal safety agency campaign number: 19v447000 (power train) and the federal safety agency campaign number: 16v529000 (power train). The repairs did not correct the failure. While driving various speeds, the vehicle shifted hard, jerked, and hesitated to shift into gear. When the engine was started, the vehicle entered into limp mode and the service transmission, service parking brake, and check engine warning indicators illumiated. The vehicle was taken back to the same dealer numerous times for the failures. The dealer updated the engine and transmission modules and software several times; however, the failure was not corrected. The manufacturer was contacted. The failure mileage was 85,000.
I september I did the safety recall on my jeep. My car still does not go when I step on the gas (it doesnt do it always) from a stop. I was almost side swiped waiting for the jeep to decide to go. This is an on going problem and I was hopeful when there was finally a recall. Now that my daughter is about to turn 16 she is petrified to drive this vehicle. And I dont blame her. If I had the money I would buy a new vehicle. I just want to feel safe when I step on the gas to go from a stop. I dont want the vehicle to hesitate in going.
Was driving jeep and it stopped complete forward movement, wouldn't rev or continue to accelerate at all. Service transmission, ABS, and traction lights came on the dash. Towed into dealership and read codes for a faulty wheel speed sensor as well. Reading tons of posts on here about people getting this recall done. Then a new bug gets updated to your software telling you to service shifter. Very worried this will happen to me after I get v69 recall done monday. Transmission has been jumpy/rough shifting since I bought it at 69,000. Have come to accept the fact the 9 speed is a defective transmission. Very sad execution on this vehicles power train components.
Service shifter flashes across dash. All of the gear lights remain lit. Car jerks hard into gear. Car will only move in reverse. I have had several transmission related issues repaired by the jeep dealership since I purchased the vehicle in june 2017. 6 months after purchase I started having transmission related issues. On 10/25/19, car would no longer shift into drive. I am livid about the situation. While still paying a car note, I'm told I need to pay 5600 for a new transmission.
When I am driving my car will shift itself into neutral and stall out and then it will shut off when I am traveling 70 MPH down the highway. Then when I have to turn it back on I have to turn the key then shift my car into neutral and let it coast a little so that way it will turn over. It has done this 6 times now and the last time this happened it broke down and it would not start back up. The last three time this happened I was on the highway, traveling about 70 MPH. When it happened about the third time a different light came on saying my throttle peddle was going bad and that the ignition was going bad as well. I took it to go get the codes read but every where I took they were saying they could not help me and that we would have to pay out of pocket for it. Meanwhile my fiance and I looked up recalls on the jeep cherokees and there is recalls on the transmissions and other things as well. And all the recalls are for the 6 cylinder jeeps but my jeep is having all the same problems that the 6 cylinder jeeps are having. But no one will help fix it. I have talked to chrysler corporation 2 times an each time we talk to them they say it is not their problem and that it is our problem. My car is unsafe to drive and it do not trust to even have my family in it.
For the past year, the "service shifter" warning appears while I'm driving. To remove the alert, I've simply had to restart the engine and it clears out. I don't feel any differences to the way the car drives, so I'm assuming this is an electronic or sensor based alert. Taking it to the dealer, they want an astronomical amount of money to get this fixed. Most dealership do not know what is causing this and don't have information regarding the issue. I am requesting that an investigation is conducted regarding the root cause for this issue. According to the forums, this is happening to many different models of jeeps ranging from 2014 and newer.
Service shifter display on instrument panel. Cannot change gears. All over world wide web with others having same issue. Jeep dealer replaced. With new wire harness and gear shift bezel. $500 dollars. Might have been a serious safety issue. Wire harness was not soldiered correctly to shifter bezel.
Tl* the contact owns a 2014 jeep cherokee. While driving 80 MPH, the transmission suddenly shifted into neutral and the engine shut off. During the recent failure, the vehicle stopped in the middle of the highway and had to be pushed off the road. The dealer (unknown dealer information) stated that there was no recall on the vehicle. The manufacturer stated the same thing as the dealer and referred the contact to the federal safety agency to file a complaint. The contact stated that the failure occurred five separate times. The vehicle was not diagnosed or repaired. The failure mileage was 82,000.
Filled up the gas tank and jeep started stalling with in the first mile of driving, was thinking it might be the fuel cap so I tightened it and drove the jeep for a few miles and everything went back to normal. Next time, after another fill up a month later, my car stalled when I stopped at a stop sign about a mile after fill up, I was able to pull over, and I checked the gas cap again to be sure it was tight and restart the engine, then while in motion going thru a turn at an intersection about 1/4 of mile down the road, it tried to stall again but luckily didn't completely shut off,and the transmission shifted to neutral, and the display said I needed to place jeep in park then select drive. I was able to coast to the side of the road, and placed the shifter to neutral then back to drive. I proceeded down the road and the vehicle again shifted in to neutral and the display stated the same, to place in park then select drive. This all happened within two miles after filling up. I drove it anothe 60 miles or so after this with no problems. Had no real problems before this, other than the shifting lag everyone has complained about. All recalls have been addressed. Not sure if this is one problem causing the other or two separate problems.I will test it out on a back road and try to get a picture of the display if it happens again and plan a visit to the dealer for a service check after the holiday weekend.
We have a 2014 jeep cherokee latitude 2.4 we have constant problems with the check engine light and service transmission light and parking brake light come on and the car shifts into neutral with no warning we've taken it into jeep and they told us they did a software update for the transmission we got it back and immediately done it again but in the intersection of a busy road. We've called the dealer but they told us theres nothing they can do its going to get my family seriously hurt and others. It happens with no warning just driving sometimes when accelerating other times while on the freeway at 70 MPH I wish we new what to do. It happens 2 to 3 times a day
The "service shifter" warning comes on the screen and all lights next to the shifter light up. This has happened several times, at highway speeds and in town driving. Has not happened when the vehicle is stopped. Restarting the vehicle appears to reset this condition, but it has come back multiple times.
Power train: transmission has been making a large thug which makes you feel like you got hit by a car or puts a delay which you think the car stalls. Now the transmission is making loud noises and with a increase of temperature. This issue has been ongoing since we've bought the car. Every time we change the oil or bring it to the dealership, we ask about this issue. They did a software push but it still did it and the dealership seem to blow us off every time.
Drove the vehicle to work, everything was normal. Got in the vehicle to go home and the check engine light, service transmission light, and service parking break light came on. Was able to shift into reverse, but the shift was extremely hard. Sounded like the transmission was about to fall out. Had the vehicle towed to dealership.
The vehicle shuts off while in drive and results in hard start with rough idle. The vehicle says that it is in park and needs to shift into gear in order for it to move. This vehicle was in motion and happened multiple times on city streets, highways, turning, and braking. This could result in a fatal crash for others on the road. Ecu tcu ECM are believed to be at fault for this per jeep. The jeep is in shop and awaiting invoices to see if this fixes the problem. I believe it is the same recall as the v6 version.
Tl* the contact owns a 2014 jeep cherokee. While driving approximately 1-2 MPH, the check transmission and parking brake warning indicators illuminated. The contact stated that the vehicle also started to shudder. Additionally, while accelerating from a stop, the transmission experienced hard shifts between first and second gear. The vehicle was taken to don miller dodge chrysler jeep ram fiat (5802 odana rd, madison, wi 53719, (608) 270-5000) to be diagnosed, but the mechanic was unable to duplicate the failure or retrieve a fault code. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 65,000.
The "service shifter" alarm comes on while I am driving and all the lights on the gear shift light up res. P rdn, all of it. The car still runs. This has happened 8 times now. I pull over and put the car in park, turn it off and turn it back on and it is all okay. The dealer said it just needs an update. Did that the first time it happened but is happening again and again.
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