My jeep will jump forward uncontrollably while moving between 9-13 MPH. When it happens, it sounds like a bomb going off in the transmission slamming gears down. This happens regularly and can not be controlled. Often times this will happen with the shift lights are all red and you can not tell what gear you are in. I've had this shift module replaced multiple times and on the way home from the dealer will jump again.
2014 Jeep Cherokee transmission complaints
Page 21 of 50: complaints 581 to 610 of 1,472, newest first, as owners wrote them.
My 2014 jeep cherokee has been having transmission issues since september, 2018. The service transmission light comes on as well as a message displaying "service transmission" in the dashboard message center. Although the vehicle doesn't "act up" while driving, once you come to a stop it chugs and chugs and takes about 5 minutes to get up to speed again. The only way to reset it is to stop completely, turn it off and wait about 15 minutes and start it back up again. When you start it back up it seems to run fine but the service transmission idiot light is still on. This has happened a total of 3 times since september, 2018. When I take it to the dealership they claim the computer shows no evidence of an error code and that when it happens again to bring it in. The problem is that when it happens I'm too far away from the dealership to bring it in and every time I stop at a stop light/stop sign I hold up traffic because it takes so long to get up to speed. How do they expect me to be able to "bring it in"? They refuse to do nothing about it.
Transmission feels like it is slipping while in motion and it randomly goes into neutral which had to be put into park and then back to drive in order to move. Sometimes it requires a complete engine restart. This has happened randomly and always when I'm driving and on the road or highway but luckily was always able to pull over to the side avoiding a major accident.
Approx a year ago-purchased 2014 jeep lattitude from dealer. On test drive felt hesitation in shifting. 1-2-3- gear- seller made note to check problem.took following day. In a day or so again noticed problem. Made appointment. Needed software update-now ok. Test drive 3-5 miles. Next day-same problem. Mechanic noticed problem. Needed trans replaced. Trans for 2014 & 2015 jeep is a 9-nine speed trans. Week later replaced with same type of 9 speed trans. Picked up after serviced--within 10 minutes same prob.back to dealer-mechanic checked--could not duplicate problem--said runs like a 9 speed should. Driiver is problem. Not used to the operation/feel of a 9 speed. Jeep slips gears, hesitation-safety concern-no pickup when from a stop or changing lanes on the roadway. Did some research on google--500 plus documented cases -video of this problem by well known reporter/investigator. I paid a large sum of money for a unsafe vehicle--jeep is aware of well documented issues-also problem does not show up on scanner-so its not happening. Dealer not giving me a fair deal on another vehicle. Black hole with no light at the end. Note: difficult to continue-recently out of hospital-and shake with parkinsons
Ok I have a 2014 jeep cherokee limited with front wheel drive . Only has under 54000 miles on it I am experiencing transmission problems especially in reverse it's extremely loud and rumbles constant while in reverse . Also while in drive once moveing it bucks but eventually starts to go away after a lil while. But I also loose power I'll have to put the pedal to the floor the accelerator and I move extremely slowly then it will eventually kick in and have a very hard time going up large hills all hills really and it struggles to get up it like has a lot of lack of power I've put my jeep in the shop numerous times and have had major work done to it. One of them that was costly was the car would not read that it was in park so I couldn't shut the car off I love the jeep product but I hate this one it needs to be recalled. Thanks
My horn will not work at all nor the cruise control is not working at all as well. So is all of the controls on the steering wheel. Also a low headlight went out and I may have a stuck clutch problem as well. I need all of this for my safety, my passengers, and my vehicle safely as well. I am requesting a recall so these matters can be straighten out as soon as possible. I don't know what's going to happen the next day, but I need these situations fixed as much as I can.
Shift lights all come on resulting in car stalling out on take off. Jeep has stalled out on me many times in the middle of intersections. Will have to turn off car and restart.
Tl* the contact owns a 2014 jeep cherokee. The contact received a recall notice for the federal safety agency campaign number: 19v447000 (power train). The contact stated that the manufacturer failed to provide the part within a reasonable time frame as the interim notice failed to specify when the part would be provided. The dealer was not contacted. The manufacturer was contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Jeep will not fully shift to drive. When shifting gears from park to drive the gear will slip into neutral. Then when I am able to get into drive, switching from drive to park once I make it to a destination the 'park' gear isn't recognized so I have to keep shifting back and forth until it locks. Also, I have a sloped drive way. I've had a near extreme accident when I parked and my wife was coming around the back but park wasn't recognized and the jeep started to roll backwards. Luckily I was able to mash on the brake before anything happened.
This is the second time it's happened. After I fill up a tank load of gas, the car wants to lunge forward after coming to a stop. It does a few jolts before it picks up speed. Today, when I cranked it, it stalled. I turned it off then cranked it again and it was fine. Then I pulled out the driveway and proceeded to drive down the street (35 MPH). When I approached the stop sign, the car said 'shift to park to shift gears.' I shifted from drive to park, waited a minute, then back to drive. The car would not go. I turned it off and then back on, shifted to drive then proceeded to drive. I got up to 45 MPH and approached a stop sign. The car said 'shift to park to shift gears.' at the stop sign, I shifted from drive to park, waited then shifted to drive. The car would not go. I turned it off then tried to turn it back on and it stalled. I turned it off then waited a few minutes before turning it back on.
My car stopped without warning in the middle of a busy road while the car was in drive. I was on a city street going straight. Then the screen said service transmission. Told me to put car in park and then drive again. I was able to get out of harms way, after several attempts to engage the transmission while I was on the road. I put the car into neutral to get it to roll into a parking lot. Parked in parking lot. Put into drive again, and care would not move. Screen prompted me to shut off vehicle and restart. Did this, and same issue. Car would not move. Did this two more times and then gave up and called a tow truck. My first incident with issues with this car started over the last few weeks. I purchased it used in february 2019, with a clean carfax. It is now june 2019, and I'm starting to see the issues with transmission. While parked on day for 3 hours, I hopped in the car to start it and it wouldn't start after several attempts, but no error messages. I didn't think much of it because the screen said the fob wasn't detected, so I thought maybe the battery on fob was low. This problem has not occurred since. The other problems I noticed are extreme jerking while driving the vehicle, when accelerating at a stop or while driving. One time it jerked so hard going from a stop to drive, that I thought I had been hit in the back of the car. My car is currently with the purchasing dealership getting looked at.
The transmission has extremely rough shifts and then gas pedal won't work and you have to pull to a shoulder or parking lot and turn the car off and back on again to get the transmission to work. It's happened both on turnpike and city streets. Once I was coasting down a hill without my foot on either the gas or break.
When driving vehicle will enter what chrysler/jeep calls limp mode. Vehicle will slow immediately to 35mph no matter previous speed. Accelerator will not work. Vehicle must be parked and restarted to reset. This happens with no warning. Very dangerous when on interstate highway.
When shifting from a parked position, rolling stop, or just at a stop sign, it will not shift right away and then it will lunge into gear and lunge you forward as well. It has gone from a neutral position to drive and it wouldn't stop lunging. The check engine light came on and said the transmission needed serviced. I had to put in park, turn off the car, and then wait. Once I started it back up and wasn't lunging constantly but still did when shifting. It seems like this is a common problem that needs to be fixed by jeep. These problems have happened on city streets and highways.
The vehicle randomly downshifts into first gear while driving approximately 30 MPH. It is a very hard down shift accompanied by getting stuck in neutral. This occurred while driving down a city street.
Near death experience too many times. Have reported this to the dealerships and to jeep headquarters. It is a known issue with jeep and they fail to do anything about it. If you try to accelerate from a incomplete stop (such as slowing down on a ramp and then speeding up) the car does not shift into gear and you are left sitting in the middle of dangerous traffic. Eventually it will shift and buck and throw the car into high speed as the transmission tries to catch up to the fuel that was dumped into the engine as a result of the car not changing gears and going forward when the gas was first applied. Have narrowly avoided being blind sided in intersections almost daily!!! So sick of jeep not fixing it, and knowing about the issue for years and years and years. It is a death machine just waiting for the next kill. You can see all the complaints on this year (2014) and (2015) with this car. I have had into the shop repeatedly since purchasing this vehicle new and still no resolution from jeep. They don't care if you die in the car, even though they know the car will not shift into gear when trying to accelerate from a stop or a slow roll. This report wants to know when this happened. It happens every single day since the day we bought the car. I would have reported it daily if I had known this form existed before today.
I first bought this car last year late june, first car ever. My first concern with it was that the breaks were a bit off every time I tried to break it would accelerate a little bit then it would stop. Then I took it to service and they told me something was wrong with the transmission so I had to take it to an actual jeep store to get it service I didn't take it right away cause I was busy but then one day after getting gas my car started acting weird and it turned off on me while still being at the gas station so when I turned it off and tried to turn it back on it was kicking a lot and it wouldn't let me move it unless I put it on 'park'. Every time I had to stop at a light it told me to put in on park and put it back on drive once I was ready. I took it in right away they said they 'fixed' it and said it should be okay and if it wasn't my car might be a 'lemon' car. So that was about 2 months ago and there would be some times that the I think engine would start going fast or it sounded like my car was movie when it was actually just parked. But this saturday after getting gas I was heading towards the freeway and my car just turned off on me not once but twice the first time I was at the shopping center so cars were going slow and I had enough power to move it to the side but then I turned it back on and took it home and before I could park it turned off on me okay good things it didn't happen on the freeway or a street that was busy. So I took it back to the dealership today and told them my problem and the told me to take it back to jeep to get it serviced again but I don't want to spend 250$ again on something they won't be able to fix and I need a car but I'm scared to drive this one now after all these accidents. I am going to take it in again but I couldn't do it cause I needed a rental car.
We have had this jeep for 2 1/2 years. Have had transmission issues from day 1 with heavy shifting, lunging in park and transitions from reverse to drive. It also heavy shifts when going on a significant downhill grade. Initial dealer told us it was a software issue. Updated software did not fix second dealer told us a ring was installed incorrectly. Did not fix problem. Second dealer told us need a new transmission. Did not fix problem. Third dealer told us it was not bad enough to require repair. Back to second dealer. Who replaced transmission pan. Did not fix problem. Back to second dealer: waiting to replace transmission for the second time. The vehicle is unsafe. It lunges at random times. It does not move smoothly between gears. Dealers have said that there were major issues with the 2014 transmission. Now we have vehicle that we feel is unsafe, has devalued and I have spent countless hours taking for "warrantied" repairs that do not fix the problem.
Started car and was in driving mode on a side/back street in a residential area, when beeping and check engine light appeared, and message service transmission appeared. Car would not accelerate when foot on gas pedal, and I coasted down hill on side street, until I could pull over and stop car. When I re entered vehicle, check engine light and message were still showing, but vehicle drove properly.
Tl* the contact owns a 2014 jeep cherokee. The contact stated that when attempting to shift into park, the gear shifted into other gears instead of park. After the gear finally engaged in park, the vehicle moved in reverse. The contact had to get back inside the vehicle and shift the vehicle in park. In addition, the vehicle made an abnormal chiming noise and "place in park" appeared on the instrument panel. The vehicle was taken to m and l motors chrysler jeep and dodge (406 piedmont dr, lexington, nc 27295, (336) 295-1329), but was not diagnosed or repaired. The manufacturer was called and transferred the contact to the federal safety agency hotline. The failure mileage was 88,000.
While moving the car suddenly acts as if in neutral even though indicator shows in drive. The engine runs but the car no longer has power. Car must be stopped and placed in park before the transmission will again engage. "check transmission" errors are displayed. This has always happened on city streets at low speeds. I worry abt driving on the highway. This has happened three times in the 25 k miles I have put on the car. Taking it back to the dealer results in them telling me nothing is wrong with the car - the transmission just lost communication with the and transmission. They reset the computer errors and the car runs normally. My brother has similar problems with his jeep and was told he needed transmission fluid changes. I do not know exact dates this has happened but can obtain from local dodge dealer. This usually occurs when slowing for a turn or stopping at stop lights or stop signs.
Transmission jumping, jerking, slipping, not shifting smoothly. It is back in shop for the 6th time since I bought it new. Jeep dealership says they cannot fix it. It has become a safety hazard. *also rolls back on hills or even a moderate incline.
May 17, 2019 the federal safety agency 1200 new jersey avenue se west building washington dc 20590 to whom it may concern; I am writing to inform you of a very dangerous condition that exists concerning my 2014 jeep cherokee and many others, some of which can be found at this link: http://www.carproblemzoo.com/jeep/cherokee/2014/automatic-transmission-control-module-problems.php my transmission control module malfunctioned on nov. 13, 2018. My vehicle quit running while I was driving at a fairly slow speed and slightly uphill about a block from my home. I managed to start it again and drive to my home but it ran very badly and I wasn't sure that I would make it. The words: 'service transmission' appeared on the instrument display. I had it towed to the dealer. The dealer's repair invoice (attached) lists, ' found code p1ddd-). Needs TCM and PCM update per sb 21-025-18'. On may 14, 2019, just 5 months after the first incident the same malfunction happened again. The vehicle stalled in the middle of a very busy intersection. It was able to be restarted and driven with much difficulty a few blocks to be out of harms way until a tow truck could again deliver it to the dealer. This time the dealer replaced the transmission control module for $968.35. (repair invoice attached). How long will this one last? We won't know because we are trading this vehicle in. We do not trust it to drive it any longer. How many more are out there? See the link. This is a very dangerous condition. Someone is going to be killed or badly hurt if they haven't already. I urge you to do what you can to effect a recall of these vehicles with these faulty parts.
Decelerating on I-75 off ramp to city street, turned off cruse control, jeep stuttered to a stop when lightly pressing brake pedal. Accelerating cautiously, struggled to accelerate, rmp needle revving high, sluggish acceleration, jolted/stuttered to accelerate to 35-MPH then accelerated normal. 4 miles down city street went to decelerate slowly for stop light, "service electronic brake system." message came on screen, brake pedal became extremely stiff. Brake pedal would not press down as normal. Had to struggle just to get jeep to stop at busy intersection almost rear ended vehicle in-front of me... Placed jeep in park, turned off & restarted jeep, as past electrical issues in 2017 have happened with deceleration/acceleration (in 2017 turning off/on jeep helped(past in 2017 bad battery cell dealership missed had to take somewhere else for correct diagnose/replaced battery)). Light turned green tried to accelerate through intersection to park in parking lot, jeep barely accelerated to 10-15 MPH "service electronic brake system" message came back on after 10 MPH was reached. Had to jam down foot to barely move brake pedal 2 cm to come to a stop in the parking lot (almost hit building). Went to put driver side window down before turning off jeep & driver side window wouldn't go down. Now safety issue might not be covered under warranty /dealership 70,774 mileage. These safety issues should always be covered for full life of warranty not just to 60,000 miles!!!!!
Tl* the contact owns a 2014 jeep cherokee. The contact stated that after the vehicle was parked, the shift selector was placed in the park position however, a message on the display stated to shift to desired gear. The vehicle failed to go into park. The vehicle was taken to brooklyn chrysler jeep dodge ram located at 2286 flatbush ave, brooklyn, ny 11234, (718) 713-3000, to be diagnosed. The contact was informed the failure was due to an issue with the transmission. The vehicle was not repaired. The vehicle was not included in the federal safety agency campaign number: 16v240000 (power train). The manufacturer was contacted and informed of the failure. The approximate failure mileage was 35,000.
Vehicle does not accelerate properly. If you slow down for a light which then turns green, when you go to accelerate the vehicle hesitates for several seconds. Also does it when pulling out from a complete stop. We have had several near rear end collisions because of this. Vehicle was purchased in missouri and taken to the shop several times for this issue and each time the either said they found no issue or they flashed the computer. We are living in utah now and the issue continues to the point my wife is afraid to even drive it. This is a daily issue when I go to work I have to enter a two lane highway with a speed limit of 65 MPH and the vehicle will not accelerate.
Purchased used november of 2017. Has a little over 55,000 miles on it. Have noticed that the transmission seems to take longer than it should to shift and sometimes doesn't shift up at all or will shift down or even to neutral sometimes while driving at higher speeds. Also will lose power and then sometimes use a lot of power when not needed, causing the car to jerk or accelerate out of nowhere. Happens very often and has been continually getting worse since I've purchased it. But severely noticed it on my last road trip about 6 weeks ago.
Since we bought our car it has had several recalls as well as electrical, computer based, and power train issues. None of which were explainable. We were sinply told to take it to jeep, put hundreds of dollars in to fix it and get it back. We've only had the car for abut 4 years. Yesterday, within a month of the last occurence, our car has frozen on us and will not start. Jeep hasn't done anything about this. We've known several other people who have had this same make and model who have had the same problems. We are not in a financial position to keep putting money into a car that should last us longer, or to sinply just trade it in since we still owe 10k on the car. This has also put our kids safety at jeopardy, has caused us loss of work days on top of putting us in a more financial burden. There needs to be something done about this. It is unfair that we soent so much money on a car that has malfunctioned several times due to being built so poorly.
The car will begin to hesitate and then the transmission will go into a neutral state, but the lights will not show that it is in neutral. The car will roll forward or backward depending on where you are. You cannot shift, when you do try to shift, the car will jolt like the engine is going to fall out of the car. Turning the engine off and on, several times, while waiting each time clears the problem. Jeep can not reproduce this it so they will not fix it. Will get a message on dash stating to service trasmission and parking break. This has happened at least 5 times that I have documented by pictures and video on my phone however, has happened a lot more. Specific dates documented are 11/19/17, 11/21/17, 11/29/17, 12/13/18, 4/2/19.
Tl* the contact owns a 2014 jeep cherokee. While driving various speeds or accelerating from a stop, the vehicle jerked, lost power, and shut down. In addition, the service shifter indicator illuminated. The vehicle restarted and was taken to classic chrysler jeep dodge ram of denton (940‑230‑2351, located at 4984 s interstate 35, denton, tx 76210) where the software was updated, but the failure recurred. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 25,000.
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