After transmission recall repair, engine replaced due transmission recall repair 3rd time, vehicle idles rough when in neutral, check engine light came on and jeep died. The vehicle started after a moment and the check engine light went off. Still having same issues after transmission repaired and a new engine due to the dealership resetting the computer instead of repairing the transmission. So new engine and repaired transmission, still having issues. Constant issue with the jeep idling roughly, sometimes not starting or stalling in traffic on the highway and city streets.
2014 Jeep Cherokee transmission complaints
Page 23 of 50: complaints 641 to 670 of 1,472, newest first, as owners wrote them.
This vehicle has had numerous occasions of the transmission slipping, jerking, acting as if it is going to completely stall. Today I had the service transmission light come on and it was hard to get it to go up a hill. Coming from a complete stop, it barely would go. Very unsafe. Very scary situation with my kids in the backseat. Appx 2 months ago, it did the same thing and the dealership diagnosed and fixed the issue. It obviously did not get resolved. Appx 8 months ago, I was pulling out of a shopping center when all my lights came on and my car would not go. Not forward, not in reverse. Again, very scary. I turned the car off, and when I turned it back on it was ok. I called the dealership and they told me unless they physically see if happen there isn't much they can do. So I didn't see a need to go through all the trouble of taking it in with that response. In august of this year, we were driving on vacation when the check transmission light came on and we couldn't accelerate again, it would barely go. We drove very slowly and again, it put us in a very dangerous situation. I can think of several other times this has happened but this is the gist of it. This car is not safe. It is going to get someone seriously hurt or killed. I am scared every time I come from a stop thinking it will stall on me.
The car stopped. I couldn't restart it. A light came on and said transmission service. After a few tries I could restart it. This happened twice. First time I thought I did something wrong. It happened again yesterday.
Previously had 2 separate recalls regarding the TCM (transmission control module), both we're immediately remedied at the dealer. However, at 111,000 miles my 'check engine' came on and my transmission began acting funny. Prior to taking back to the dealer I stopped at the local autozone and had them identify the code that triggered my 'check engine' light. The TCM was not accepting the data correctly, meaning the TCM needed re-programmed or replaced. Due to my vehicle being 11,000 miles out of warranty, the dealer refused to correct the problem, even though this was clearly a jeep problem, and not a user problem. I have never done any towing and all of my miles are highway miles. I researched this issue and this is, by far, the most common complaint for this particular year and make. I feel since it is a 'jeep' issue, it should have been corrected.
Hard shifting or no shifting at times. Won't move after parking on ny incline when started and shifted into gear. Up shifting or down shifting at odd times on all terrains. Slams into gear causing car to violently jerk forward or backward. When this happens the car must be stopped and turned off then restarted in order to drive again. This first occurred when driving off the dealers lot when the car had 12 miles. The car was kept at the dealership and a new transmission was installed a month later. However, the problem resurfaced again and again. Each time we were told it was a software glitch and each time it has resurfaced. The car, in my opinion, is unsafe to drive because it may do this at any time in traffic.
Tl* the contact owns a 2014 jeep cherokee. When the vehicle was engaged in drive or park, the gear shift became stuck. Also, when the vehicle was shifted into park, it failed to display on the instrument panel in a timely manner. The vehicle was taken to bergeron auto chrysler dodge jeep ram (3525 veterans memorial blvd, metairie, la 70002, (504) 888-2131) where the contact was informed that they knew of the failure, but could not assist. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 63,000.
My jeep cherokee keeps repeating the same problems. This has been going on for more than a year. Sometimes I am terrified to drive because I do not know what is going to happen. Today and on other days, the jeep has cut off on me a few times while in motion on a city street and sometimes when turning. The vehicle slams into gear when driving sometimes and feels like I am getting hit in the rear of the car. It is very dangerous because you don't know when it is going to happen. Today, the jeep almost caused an accident when it just stopped on its own. Additionally, it often shifts gears erratically and very rough, even jerking at times. The dealership said they did a software update but this did not resolve the issue. I have taken to the dealer at least three times about this issue and I keep getting stalled saying either come back in 500 miles so the can do an oil consumption test or that they cannot duplicate the issue. Each time I take it in they say the did a software update or an oil change. The problem remains.
The vehicle was in motion at an intersection. Loss of motor power occurred. The jeep would not shift into park, drive or reverse. The ptu failed as well as the output shaft. It now requires a new transmission that chrylser is refusing to fix.
Engine runs rough and it studded under low speeds
Tl* the contact owns a 2014 jeep cherokee. While driving approximately 30 MPH, the transmission failed. The contact stated that the gear shifted from first to second gear without warning. The contact stated that the failure was intermittent. Rick hendrick jeep chrysler dodge ram fiat (8333 rivers ave, north charleston, south carolina 29406) was made aware of the failure, but could not duplicate it or determine its source. The vehicle was not repaired by the dealer. The contact stated that the vehicle was previously repaired per the federal safety agency campaign number: 16v529000 (power train) in july of 2016, according to the manufacturer's records. The manufacturer was made aware of the failure and provided the contact with case number: 34624845. The failure mileage was unknown.
I was stopped at a light. When I depressed the accelerator, warning lights flashed on my dash, the engine stalled and a message to "shift to p then desired gear". Car was hard to start afterwards, issue happened 3 more times on the way back home (less than 1 mile). Car has been brought to mechanic for diagnostic testing. I did research online and this appears to be a known issue with the transmission. Hopefully will still be covered under warranty.
Oil filter housing assembly is leaking. You can see oil leaking out of a port while running. Oil is puddling up and running down the motor. This can cause engine failure or a fire.. This vehicle was purchased certified pre owned; I am not sure if this is stil under warranty. Definitely is a safety hazard also the transmission on occasion shifts really hard when moving from one gear to the next.
Taka recall 9 speed gearbox rough shifting and cutting off and shutting off engine while driving while on the highway or in city road
Shifting hard through the gears. Sometimes not shifting in the correct order. Surging or lurching forward when shifting. Going up hills (20mph) transmission will stay in a higher gear resulting in low power. Starting at a stop light transmission will not go into gear.
When driving, engine will randomly shut off and display will show "shift to p then to desired gear". At one time it also displayed "battery low voltage" again, this happens randomly in our subdivision after accelerating from a complete stop or turning.
I was in the turning lane to turn into a grocery store and when I accelerated to turn my jeep accelerated then the check engine light came on the service transmission light, traction control light, service parking brake light,there were several lights that came on and my jeep was still running but stopped accelerating as I was turning into the store on a busy 4 lane road and I was pushing the gas but the vehicle would not move I coasted into the start of the parking lot where it was now telling me to shift my car into park as I did then shifted back to drive and tried to finish pulling into the store parking lot and still nothing. So I put the vehicle into park shut it off sat for a min turned it back on placed it back in drive the check engine light was still on so I drove it to the nearest auto zone to get the code checked because it was a sunday (today 10/7/18) and the dealer ship is closed. They were unable to find a code and once the jeep was turned back on all lights were off. I drove it home and parked it and I am taking it to the deal ship tomorrow. 2 weeks ago thursday sept 27th my car stalled and shut off at a stop light while taking my kids to school the morning after filling my car with gas. It started back up immediately then shook like it may die again then nothing. No light indicators at all came on during that incident so I figured it could have been bad gas and thought nothing of it since I didn't have any other trouble til today. My children were with me both times and we got lucky this incident that happened today sunday oct 7th 2018 we did not get hit because I barely made it into the parking.
Tl* the contact owns a 2014 jeep cherokee. While driving 70 MPH, the front end of the vehicle shook and jerked, and the vehicle stalled. In addition, the service shifter warning indicator illuminated. The messages "shift to park" and "desired gear" were displayed. The vehicle was taken to the local dealer (rockwall chrysler dodge jeep ram, 970 e interstate 30, rockwall, tx 75087, (469) 698-2100) where it was diagnosed that the shifting pad and battery needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and provided case number: 35190705. The failure mileage was 61,730. **tr updated 11/19/18
9-speed auto transmission which mine has rough, delayed or sudden shifting or failure to shift conditions with grinding or other loud noise during shifting ' harsh engagement of gears; sudden or harsh acceleration/deceleration; sudden loss of power; premature transmission wear or failure.
It vibrates it revs up when in gear it shakes code u11c2,u0001000,u04200,u010100,u000288,u012100.
When refueling the vehicle would shut off prematurely as if it was full after on 1-2 tenths of a gallon. To fill up the tank took about 10 minutes because of this malfunctioning. Soon after this the transmission started to default and shift to neutral which is a bad thing when crossing multiple lanes of oncoming traffic. What I thought was safe I soon learned was a serious risk to others as well as myself. This started happening more frequently and a solution was never found. The vehicle would work fine for a few weeks and then the vicious cycle of the ongoing issue of defaulting to neutral while in traffic would occur. Just the other day the diagnosis "post warranty" identified that the vapor canister and fuel pump was the issue. Earlier I was told that replacing the battery solved the transmission problem, which wasn't to be. Replacing the vapor canister, and fuel pump cost $1292.45 and I've only driven my vehicle from the dealership to the garage.
When the vehicle was in motion, I was on a city street, the vehicle randomly stalled while driving 10mph. The dash screen stated, "place in 'p' then select gear." I then placed the car in park and tried turning the ignition but it did not start. I had to get a stranger to jump start my car and eventually the car started. This happened a few months ago and since then this has happened twice. The second time this happened, vehicle was in motion while pulling into a gas station on a city street and it randomly stalled. I turned the ignition and it started up. This is extremely dangerous and thankfully on both occasions there has been no car driving behind me.
Shift park brake then service transmission. It came on when I first bought the vehicle and continues till this day. When I bring it in they say it's a software update and continues to do the same thing. It's getting worse and worse by the day and I'm scared to drive my own vehicle. I bought the jeep because I heard they were good long term vehicles. I've only had this car for four years and I know I will not let my son drive it!
My wife was driving the car on the highway and suddenly lost power and began slowing down. Fortunately no accident happened. The dashboard showed that it had transmision problems. When we bought the car we mentioned the sales person that we felt that the transmission wasn't working good but he answered was that this was something normal. The dealer fixed the break booster about a year ago but the car still shows a low break. This happened when my wife was driving the car and the car suddenly stoped in the middle of the street.
Transmission having problems shifting since brand new. When starting from parked position, transmission hesitates when taking off. When going down a hill, the transmission won't shift causing the rpms to become very high. (5000 + RPM). When going up a hill and vehicle needs to down shift, it has to come to a stop or does shifts in a hard, unusual manner causing a jerking motion. Vehicle has been to dealership multiple times over issue and they do a 'software update' every time. This has not fixed the issue.
Car leased december 2013. In august of 2016 service 4wd light came on. Was dismissed multiple times by dealer. Car purchased september 2016. Light on again and was told transmission failure. Transmission replaced april 2018. After replacement car continued to jerk, shift loudly, shift itself when turned on. Dealer refused to service. Now going into arbitration with fcs.
Transmission not shifting, lurching, and revving. Vehicle has problems regularly with shifting at appropriate times. Sometimes lurching forward and sometimes not shifting when speeding up. Happens regularly.
When accelerating from a stoplight the service transmission light came on the car seemed to lose the ability to accelerate properly. It reset itself once we came to a complete stop. Then within the next few miles, it did it again, the same scenario. Then it did it an again the third time and it would not accelerate so we had to pull off to the side of the road and put it in park. It was dangerous because we were in a very busy intersection the third time. It has done it several other occasions and the only way we can get keep it from doing that again is to drive in manual mode.
Car started to loose power while driving down the interstate, acted like it was going to stall, giving more gas only made the problem worse. Was not able to go over 45 MPH unless going down hill. Had the same problem 6 months ago and was covered by warranty. Took car to the dealership and this time its not under warranty.
Transmission issue causing a serious safety issue. While braking the vehicle has an acceleration surge. It also does this while coasting and the transmission goes into a downshift. There are also issues with it shifting in several gears. There is a check engine light on u0402. Chrysler dealership tried to program the TCM twice and the light comes right back on.
The car jerks while driving on the highway/local roads and I have reported this matter to the chrysler service center where I take it for maintenance and have not been able to get any appointments. This problem has been ongoing since december 2017 and I reported it january 2018 when I got it serviced at smithhaven chrysler. I called in april 2018 for appointment and was informed there nothing until the end of may but I was leaving the country. Called again in june when I returned to the states and was told there was nothing until august 27, I explained to the secretary the problem with the car and she said "sorry, there's nothing I can do for you". She also said that if I dropped the car off, I wouldn't get the car back for 2 weeks. I have also had a software update done and that helped for about a month.
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