When parking my car and driving into the space suddenly I had an engine surge. It happened so suddenly. I tried to park it yet again and the same thing happened. This time I received damage to my vehicle when it was stopped by a large light pole. I called triple a and had it brought to the dealership. They put new brakes on the car. I felt secure . The third time I was slowing down due to vehicles in front of me. Suddenly the car surged again. I pulled out of my lane quickly so I would not hit the cars in front of me. Now I was in the oncoming lane. I saw a car horizontal to my car. Brakes did nothing to stop me. I hit her car. It happened so fast. Luckily, the passenger was shaken up and taken to the hospital. This happened on a city st. The vehicle was in the process of turning into the library when the accident happened.
2014 Jeep Cherokee transmission complaints
Page 25 of 50: complaints 701 to 730 of 1,472, newest first, as owners wrote them.
Vehicle pauseses between shifts and shifts into neutral on higjway.
After filling up vehicle with gas (2 separate occurrences), the vehicle will cut-off while driving for 1-2 blocks. A prompt on the dashboard would state "place gear into park" and a restart of vehicle would be necessary. First occurrence happen in 2/19/2018 and 3/28/2018. When first occurrence happened, the vehicle was dropped off at dealership and was instructed by service department the vehicle needed to be "flashed or reprogrammed" to resolve issue. Since then, the second occurrence happened recently 3/28/2018 and it needed to be towed to dealership for another inspection/diagnostic. It was then mentioned by service department, the reason for cut-off issue. The vehicle was low on oil (1 quart less). Major concern with vehicle not being trusted worthy while driving and possible accident may happen because of issue. Also being told 2 different reasons why issue happened.
While driving the transmission service light came on as well as the engine light and began to de celerate to come to a stop.
Sitting at red light-service transmission light went on asking me to put car in park..transmission was not engaged, I would say it was in neutral, I put car in park and back to drive..did not engage..put back in park and turned car off..restarted and put in drive..engaged but very loud engagement and shook car, still saying transmission needs service..took to dealer and they said it needed refreshed..has been to dealer several times for similar issue..other times transmission disengaged while on freeway..dealer refreshed and working ok at this time
Tl* the contact owns a 2014 jeep cherokee. On several occasions, while driving, the vehicle stalled and the check engine indicator illuminated. The vehicle was taken to bob brady auto mall (4025 e boyd rd, decatur, il 62521, (217) 876-3800) where it was diagnosed that the transmission needed to be replaced. The transmission was replaced; however, the failure recurred several times. The vehicle was taken back to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that a transmission specialist would be sent out. The failure mileage was unavailable.
Transmission not shifting properly. From stop the "d" for drive blinks and it wont go into gear. Happened twice. Car lunges and kicks when shifting with possibility of going out at speed.
Transmission lurges and roughly shifts and makes whirring noises
Tl* the contact owns a 2014 jeep cherokee. On several occasions, while driving, the vehicle stalled and lost power. The service transmission, traction control, and electronic stability control indicators illuminated. The vehicle was taken to rainbow chrysler dodge jeep llc (301 river highlands blvd, covington, la 70433, (985) 892-9165), but no diagnostic failure codes were found and the failure could not be duplicated. The vehicle was not repaired and the failure recurred. The vehicle was then taken back to the dealer where it was diagnosed that the transmission control module needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified and did not assist. The approximate failure mileage was 40,000.
I bought my car in march 2014, since that time my vehicle has been in the shop 7 times for the same thing. I have been to 3 different dealerships since my car is still under warranty and continue to have the same problem. Yesterday on my way home on a major freeway my car put it self in park and shut off this happened several more times until I pulled over somewhere safe to get it towed. I have 2 small children and feel the vehicle is very unsafe to drive I have contacted chrysler as well regarding this matter. I would like to know when it becomes a concern for people and there families for someone to take action. The dealer ship refused to work with me and put me in a safer vehicle because I am now upside done on this vehicle. So they wanted me to make a 900.00 dollar payment. This to me seems that the dealership and chrysler are more concerned with making profit and sales then they are keeping their customs safe. I hope someone opens their eyes to these types of situations. I called the national highway traffic and safety to report this and the lady on the other end of the line had no concern with dealing with it I asked to speak to a manager and was sent to a voice mail. Good to know that we have these guys watching on backs when it comes to the safety of families.
Tl* the contact owns a 2014 jeep cherokee. The contact stated that the transmission jerked and the vehicle failed to accelerate properly when the accelerator pedal was applied to change gears. While at a stop, the vehicle independently shifted into neutral. The vehicle was not included in the federal safety agency campaign number: 16v529000 (power train). The manufacturer issued 13 tsbs on the power train, 16 tsbs on the engine, and 76 tsbs on the electrical system. The dealer (central florida chrysler jeep dodge ram, 8675 commodity cir, orlando, fl 32819, (407) 351-9940) diagnosed that the transmission may need to be replaced. There was a previous software update that provided no solution. The vehicle was not included in the federal safety agency action numbers: ea16002 (power train) and pe 15030 (power train). The manufacturer was notified of the failure. The approximate failure mileage was 40,000. *tt central fla jeep replaced the motor mount on 03/07/18 for jerking issue.
Wife was driving vehicle on highway at night, "service transmission" light went on asking her to "put car in park"...she pulled off road and car slipped out of gear at stop sign, where she had to turn engine off and restart. She was able to drive car home with check engine light on. Car is currently with johnson jeep in washington, nj. No contact from them as of yet to issue/repair. I was unaware of recall at time of purchase. I have concerns about safety of vehicle.
Shifting into nuetral by itself while in motion under 25 MPH
2-18-18 in the morning backing out of driveway engine cut offf. 2) 9-12-17 in the daytime on a local town rd. Making a left turn engine cut off. 5-16-17 daytime stopped at a red light on route 17 hwy engine cut off. 6-16-15 daytime going 20 miles an hour engine cut off in the middle of the road local town road. This is happening because the oil level is below a certain level,however the oil is not at a low oil level according to the dipstick. Dealership said we have to check the oil level every time we drive our vehicle. Having many problems with engine/transmission still under warranty but I am not getting any help I was told there is nothing that they can do to help me.
Tl* the contact owns a 2014 jeep cherokee. While driving unknown speeds in july of 2017, the vehicle stalled and the service transmission and check engine indicators illuminated. The vehicle was towed to a local dealer (darcars chrysler dodge jeep ram of rockville, 755 rockville pike, rockville, md 20852), but they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified. While driving 45 MPH, the accelerator pedal was applied, but failed to respond and the vehicle stalled. The service transmission and check engine indicators illuminated again. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 40,729. *tt
While driving about 60 MPH the car lost all acceleration and slowed very quickly, the engine light came on and the assist emergency brake light came on ( I think that was what it said. As I pulled to the road side there was little no rpms . I shut the car off and waited , restarted and still no rpms. I disconnected the battery after googling the problem and restarted and lights where all gone . This was great for about 4 days and maybe 300 miles and again it happened . This time I had my cade reader and received a p1dcd code, I did not clear code but shut engine down and restarted. The car ran with rpms ok but was a bit sluggish . I called dealer when I got home and they said I would have to pay for them to do a diognostic test to figure what the problem is. I drive my kids in the mornings and feel this could lead to a serious accident . I dont feel safe driving it myself let alone my children with me.
Shifting is jerky and or delayed in first 3 gears mostly. Appears to be random. It might delay while shifting for a second and then engage with so much force that it [xxx] near gives you whiplash........seams unsafe and even my 1962 rambler shifts smoother. There is no way this is (normal) as the manufacturer states. Parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Purchased 3/20/14 transmission issues started at approx. 5200mi delayed shift, sharp hard shift at low speeds , ie. Under 25mph , intermittent, non-predictive occcurence every couple of weeks, then began to increase frequency, problem persisted even after software upgrades and got worse after most recent software upgrade, transmission shifting was all over the board in delayed, short and rough shift along with lurching forward on occasion dealer has not been effective or pro-active in dealing with this issue, transmission is not performing as designed is mal-functioning almost on a daily basis, the lurching, lunging forward is a definite safety hazard, once it almost lurched into the car ahead of me service invoices are available
While driving down the highway the vehicle lost power, the messages "service parking break" and "service transmission" appeared in the dash, the check engine light came on, and the emergency break light blinked on and then off. The car did not respond to pressing on the gas pedal, fortunately I was able glide off the highway and into a parking lot. I turned off the car, when I restarted it the message "service transmission" appeared along with the check engine light. I was able to put the car into gear and drive but the power was greatly reduced and it stayed in a lower gear.
Takata recall - chokes when shifting through gears will driving. Chokes initially upon starting and first moving the car, tends to lag.
2.3l v6 powered jeep with 9 speed automatic transmission has had improper shifting problems since late december 2017, up to and including vehicle engine shutdown with "service transmission" notification on evic. Vehicle stalled in traffic at busy intersection. Engine restart locked transmission in "limp" mode and allowed vehicle to be driven approximately 6 miles to home. Transmission TCM has been re-flashed three times in the past 30 days with problems recurring within 100-200 miles. Vehicle engine shutoff stalls occurring in city street and highways. Vehicle still does shift properly.
While trying to start the jeep I placed my foot on the brakes and pressed the start/stop button the vehicle jerked then made a loud noise followed by what felt like something dropped out from underneath. It then died and the symbol of fault popped up on the screed. It stated that there was wrong with the transmission. Now the vehicle will not start. It was serviced and had two safety recalls completed this month
Tl* the contact owns a 2014 jeep cherokee. While waiting to turn at a stop sign, the vehicle came out of gear and the drive gear was illuminated, but the vehicle was not moving. The contact switched to park and waited approximately 30 seconds before engaging the vehicle back in drive and driving home. The contact also stated that the vehicle experienced the same failure in december of 2017. The vehicle was taken to o'daniels jeep in ft wayne, indiana where it was diagnosed that the transmission control module had to be replaced. The manufacturer was notified of the failure and opened case number: 33265060. The vehicle was not repaired. The approximate failure mileage was 78,000.
Transmission shifts are erratic. Gears shift too soon, not soon enough or bang into gear especially 3rd. Some days are ok others are simply frightening. Updates have been done at the dealership multiple times. Vehicle is 4 years old with 20k miles.
Transmission shifting problem again the outer module was replaced because transmission locked up through the dealership I purchased it from worked well now it's starting to do it all over again ! Note dealership has all documentation also there was former complaints file with chysler on this situation before [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Vehicle will often surge when I'm trying to stop. I look for it now but it can still catch me off guard and it is difficult to stop sometimes. Feels like I won't be able to stop in time. Jeep also shifts real hard sometimes, causing vehicle to jerk hard. Strange revving noises when accelerating. I took vehicle to dealer that I bought it from, they charged me for recall and said they did the work. It has been a year and chrysler is showing that the recall work has not been done. Case #32715454 but no refund and it seems that they have done nothing about the dealer. Fca customer assistance center
My 2014 jeep cherokee, just bought used, suddenly loses all power and control. This has happened twice in the last 2 weeks on a highway , and I was lucvcky to avoid collisions. All jeep recomends is changing computer, which from what I read is not a correct fix. This vehicle is is a danger to myself ,family and others. It is under warrenty. But according to others the transmission is faulty, not the computer. Please help.
"servicetransmission" messaging problems. Jeep shook and shuts off while I was on the highway moving. At 65mph. I steered it to the shoulder of the road. Restated the jeep and followed the messages instructions on my navigation screen. Upon putting it on "d" and giving the gas the jeep lunged forward and it felt like someone had hit me from the rear. Once moving the jeep stayed in low gears. I exited the highway and using the service road drove it to the dealership. They performed a mandated recall software upgrade which seemed to work. 8 days latter my jeep is back in at the dealership with the same problems.
While driving on city streets or highways, the transmission will suddenly drop out of or while accelerating it will do a hard jump into gear causing a sudden jerk. When going from a stop to start it takes sometime for the acceleration to kick in, pushing the gas but nothing's happening. This has been a problem with no solution from the day I bought it in 2014 to now. Every time in the shop they say this is just a characteristic of the 9 speed trans. When your spending $30,000 or more on a vehicle I want a solution not an "it is what it is" answer.
My vehicle has always had difficulty shifting and would often have hard shifts between gears. At 22,562 miles I brought my car in for this issue, prompting jeep to update my vehicle's software. The problem persisted, but I was told it was just the performance of my 4-cylinder engine. At mileage 58,160 while driving on the highway and merging lanes, my vehicle completely lost any ability to accelerate and lost all power functions. I was able to use the vehicle's momentum to get into the breakdown lane. The vehicle had a message on my driver's dash instructing me to shift the car to park. After doing so the vehicle still would not start until I shut it off and restarted the vehicle.again, jeep re-programmed my computer. One week later, on 9/25/2017, the vehicle had the engine seize again while driving at approximately mileage 58,511. Jeep determined that the oil level was very low, even though a full-synthetic valvoline 5w20 had been completed at 53,335 miles and the fluid levels were checked at the dealership one week prior to the incident. The dealership performed an oil change, instructed me that after 50,000 miles it is acceptable for the 2014 jeep cherokee models to burn off 1 quart of oil every 1,000 miles and to monitor the oil levels going forward. I mentioned to the dealership that the oil levels had just been inspected at the dealership one week earlier, on 9/18/2017, and was told that fluid levels were normal. As a result, the vehicle would have been burning oil much faster than the 1 quart per 1,000 miles acceptable threshold. I was asked to see if the new oil change would resolve the issue, and to bring my car in at around 60,000 miles to check the oil levels. At 62,052 the vehicle seized again and, upon diagnosis, oil levels were fine. Jeep can determine the problem and cannot offer a solution. It has happened two more times over the last month.
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