I have been complaining since about 6 months after I purchased the vehicle regarding the rough shifting in low gears. The dealer re-set the adaptive transmission, thinking that changes in traffic patterns lead to a difficulty an "adjusting" to a different driving style. This temporarily corrected the problem, however I continue to have rough shifting, delayed acceleration, and sometimes a harsh jolt when decelerating to a stop. The car's transmission software has been updated multiple times, including the most recent s-55 recall. My car was diagnosed as needing software only, not a new wiring harness. However, two days after the software update, while stopped at a traffic light, the vehicle would not move when I stepped on the gas. I was nearly rear-ended by the school bus behind me on a major highway overpass when my car did not move at the change to a green traffic light. The rpms revved as if the car was in neutral, (but it was in d), and after a 5-10 second delay, the car bucked into third gear going 20 miles per hour. At times when coming to a stop, the deceleration from 3rd to 1st gear feels as though I am being rear-ended. The car sometimes revs when at a stop with my foot on the break. Once I received an error message that "the car is traveling at too high of a speed to go into reverse", however I was going from park to reverse and the car was at a complete stop. There is sometimes a delay in acceleration when trying to merge onto the highway. The dealer has been unable to duplicate or diagnose these intermittent issues.
2014 Jeep Cherokee transmission complaints
Page 31 of 50: complaints 881 to 910 of 1,472, newest first, as owners wrote them.
2014 jeep cherokee. Consumer writes in regards to several times vehicle automatically shifts into neutral and shut completely down- no brake or acceleration response. *smd the consumer stated his daughter was traveling at 45 MPH, when the vehicle locked in neutral.
My vehicle has had hard shifting ever since I purchased it brand new in 2014. There's a slight delay when accelerating which makes it very dangerous to turn into oncoming traffic. In january of 2016, my vehicle actually stopped on me while making a right hand turn when taking my kids to school. Luckily the vehicle stopped in the school zone so the oncoming traffic was approaching at a slow speed. It took me four attempts to get the vehicle started again. The service transmission light came on the dash. It had to be towed to the dealership three times in january because it would not start, or if it did, once I started driving the on dash screen would say "shift to drive" and then the "service transmission" light would come on. The vehicle stopped while in motion so I had to pull over and wait before starting the vehicle up again. I was told by the dealership that my vehicle needed a transmission update and a new battery. It was explained to me that a bad battery will cost this specific vehicle to have transmission issues. But after the update and the new battery, the hard shifting and the delay when accelerating remained. My vehicle is not safe to drive with my three kids in the car; the hard shifting makes it feel like we will get whiplash and the delayed acceleration makes it feel like the vehicle will can stop at anytime while in motion. I don't think the transmission update that the dealership does is a solution to this ongoing problem because it hasn't corrected the issue on my vehicle.
When accelerating from a stop or low speeds, the transmission regularly takes several seconds to shift. Once it does decide to shift it's often abruptly, usually causing the tires to spin. On numerous occasions this has been when trying to enter traffic, potentially leaving the vehicle stranded while entering. Dealership's solution is a transmission software update/reset which generally works for a few thousand miles and then the issue returns.
Hard shifts, odd shift points, hesitates and lurches into gear
For the 3rd time - check engine light, check gas cap light come on, odometer starts flashing and vehicle loses all acceleration after those lights come up. You can floor the gas pedal and the vehicle will barely get to 40 MPH. Last time it was brought to the dealership they performed flashes (3 weeks ago) and the issue went away. Happened again today while pulling out of a busy shopping center and the car lost the ability to accelerate and had to limp it home to be towed to the dealership. The dealership advises they are unaware of any issues like this however there are multiple reports of this make\model\year having this exact same issue. The first time it happened I was doing 80 MPH on the interstate and the car immediately dropped to 40 MPH nearly causing a collision.
Tl* the contact owns a 2014 jeep cherokee. The contact received notification of the federal safety agency campaign number: 16v529000 (power train); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
The vehicle doesn't know what gear it's in, hard and loud jerky shifting, the vehicle occasionally quits when it is idle.
Tl* the contact owns a 2014 jeep cherokee. While driving at a low speed, the vehicle stalled and the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. The check engine warning indicator illuminated. In addition, whenever the heating or air conditioning units were activated, a mold odor emitted from the air vents. The vehicle was towed to a dealer, but the cause of the failure was unable to be diagnosed. The dealer speculated that the software needed to be reset. The vehicle was repaired. After the repair, while driving down an incline at various speeds, the accelerator pedal was depressed and the vehicle hesitated to move forward. The rpms increased. The vehicle was taken back to the dealer and the software was reset. The vehicle was repaired, but the failure persisted. The VIN was included in the federal safety agency campaign number: 16v529000 (power train); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 15,000. Parts distribution disconnect.
Tl* the contact owns a 2014 jeep cherokee. The contact received notification for the federal safety agency campaign number: 16v529000 (power train) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2014 jeep cherokee. The contact received notification of the federal safety agency campaign numbers: 15v509000 (visibility) and 16v529000 (power train) however, the parts to do the repairs were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure. Part distribution disconnect.
About 8 months after I got my jeep cherokee 2014, I had a recall done on my car. Four days later I was driving to disney world (about a 12 hour drive) when I was trying to put the gear into park when my car started jerking and wouldn't let me put the car into park. I tried to restart the car and nothing worked. Then after the 5th time it finally would go into park. I let the car rest over night and restarted it in the morning when my transmission light came on. I ended up getting it "fixed" down in flordia and had to take time and money out of the vacation to fix it. Then two years later, I got another recall done and exactly four days later the same jerking happened when I tried to put it into gear to drive. The transmission came on again. Then my mother went to pick it up from the dealership after it was "fixed" only to have the car not start for her. A week later they called to say that they replaced the transmission. I tried to tell fiat chrysler automobiles about the issues and get an extended warranty on the transmission but the manager has never returned my calls. I feel the car has lost it's value and is unsafe for drivers. Just wondering how long this transmission will last for.
2014 jeep cherokee latitude. Fwd v6. The transmission slips and has delayed engagement upon takeoff and while shifting from low speeds. Transmission also hunts for gears between 0-15 MPH and will jerk car back and forth. When transmission delays engagement (pressing down gas pedal in drive but car isn't moving) it will eventually grab and spins the tires a little before going. My wife and I have had numerous close calls/near accidents due to this issue. Turning onto incoming traffic (legally) and the vehicle wont move. It can be terrifying. This mostly happens driving on city streets. I hate this car.
Tl* the contact owns a 2014 jeep cherokee. The contact received a recall notification for the federal safety agency campaign number: 16v529000 (power train) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. ...updated 12/14/16 *bf updated 7/5/18
Tl* the contact owns a 2014 jeep cherokee. The contact received notification of the federal safety agency campaign number: 16v529000 (power train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The transmission has an issue with jerking between shifts, both up and down. I have taken it in to be fixed at least 5 times and also a recall. It still has the problem and apparently cannot be fixed.
Tl* the contact owns a 2014 jeep cherokee. The contact received notification of the federal safety agency campaign number: 16v529000 (power train). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2014 jeep cherokee. While driving 50 MPH, while the accelerator was depressed, the vehicle stalled. The contact stated that a warning indicator illuminated on the instrument panel stating that the gear shift lever was shifted to the park position. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired. The vehicle was included in the federal safety agency campaign number: 16v529000 (power train). The manufacturer was not notified of the failure. The approximate failure mileage was 22,777.
Tl* the contact owns a 2014 jeep cherokee. The contact received notification of the federal safety agency campaign number: 16v529000 (power train) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect. Updated 01/27/17*lj the consumer took the vehicle to another dealer, who promptly inspected the vehicle and stated there were no defects found in the transmission system. Updated 01/31/17.
Tl* the contact owns a 2014 jeep cherokee. The contact received notification of the federal safety agency campaign number: 16v529000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2014 jeep cherokee. The contact received the federal safety agency campaign number: 16v529000 (power train) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. Parts distribution disconnect.
Tl* the contact owns a 2014 jeep cherokee. The contact stated that while driving at approximately 25 MPH, the engine stalled without warning. The failure recurred five times. The vehicle did not restart the last occasion. The vehicle was towed to a dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN was included in the federal safety agency campaign number: 16v529000 (power train) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 17,000. Parts distribution disconnect.
Tl* the contact owns a 2014 jeep cherokee. The contact received notification of the federal safety agency campaign number: 16v529000 (power train) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2014 jeep cherokee. The contact stated that the federal safety agency campaign number: 16v529000 (power train) had exceeded a reasonable time for repair. The contact received the recall notification on september of 2015. The manufacturer and the dealer advised the contact that parts were not available for repair. The contact did not experience the failure. The VIN was not available.
Transmission acting erratically. Transmission will shift hard into 2nd and 3rd gear. When coming to stop it will downshift in a rough matter. Some times it bangs but is only intermittently. The transmissions works fine on the freeway will work fine only noticeable on city driving. I have taken for repairs and software update several times to the point that I got frustrated and stop calling the dealer. The 36k warranty expired in december 2016.
The car experiences jerky shifts, is very inconsistent when it does shift, and has a lag in acceleration. It does not feel safe to drive because I can't prepare for when it will shift. If I am stopping at a light, it often times will lunge forward - which is dangerous if there is a pedestrian crossing or someone in front of me. If I am at a stop light, and accelerating, the shift between 1st to 2nd and 2nd to 3rd is extremely slow, and then has a hard lunge forward. The dealership says they do not have a solve for it, and jeep won't acknowledge there's a problem. The value of the car has also dropped significantly so I can't get rid of it, without being upside down on what I owe.
Tl* the contact owns a 2014 jeep cherokee. The contact received notification of the federal safety agency campaign number: 16v529000 (power train). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Vehicle has always had a lurching forward motion when it goes into gear from a stopped position. We bought it in 2015 with 14000 miles on it. In early october husband was out of town with the car and the service engine light came on. Took it to dealership and was told it needed an update to the computer system that runs the engine area. Drove for one evening and left town for a week. First time car was driven after that week vehicle service engine light was on again. Upon backing out of the driveway it lurched forward and ran into the curb. Drove vehicle home and took to the local jeep dealership immediately. Kep overnight before they said it needed a new transmission. They kept vehicle for a week and we picked it up on a wednesday afternoon. By thursday evening every time we take off the car shakes and lurches getting into gear. Have an appointment to take back to the dealership on monday.
Safety recall listed below. Notified 2 months ago. This can cause a crash without warning! I am not comfortable driving a vehicle that could cause serious bodily injury/death to myself or anyone else. Vin: [xxx] year: 2014 make: jeep model: cherokee limited fwd number of open recalls: 1 the federal safety agency recall number: opens new window takes away from VIN lookup section> 16v529 recall date: august 22, 2016 manufacturer recall number: s55 summary: the transaxle wire harness on your vehicle may have been built with insufficient wire terminal crimp(s). This may cause an intermittent high electrical resistance in the transaxle wire harness circuit(s). A high resistance circuit(s) in this wiring harness will cause the on-board diagnostic system to set a diagnostic trouble code (dtc). When the dtc is set, the system defaults the transaxle to neutral and the customer experiences a loss of motive power. Safety risk: the loss of motive power could cause a crash without warning. Remedy: the transmission control module (TCM) must be reprogrammed with new software. The new software strategy will eliminate the transaxle shift-to-neutral condition for this issue, place the transaxle in a fixed gear limp mode and illuminate the malfunction indicator lamp (mil) if a high resistance circuit is detected in the transaxle wire harness. Recall status: recall incomplete. Remedy not yet available information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2014 jeep cherokee. The contact received notification of the federal safety agency campaign number: 16v529000 (power train); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.
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