Tl* the contact owns a 2014 jeep cherokee. The vehicle was included in the federal safety agency campaign numbers: 16v529000 (power train), 15v041000 (air bags), and 15v509000 (visibility). The dealer was contacted to schedule the repairs and indicated that the parts were not available. The contact was advised to schedule an appointment on october 3, 2016. The dealer was contacted months later and was unable to determine when the parts would be supplied from the manufacturer. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
2014 Jeep Cherokee transmission complaints
Page 33 of 50: complaints 941 to 970 of 1,472, newest first, as owners wrote them.
Tl* the contact owns a 2014 jeep cherokee. The contact received notification of the federal safety agency campaign number: 16v529000 (power train); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The car fails to accelerate while driving. It will downshift hard and then feel as if I am gliding along. Warning lights have come on while driving and then go off when pull over to stop. It has totally stopped working on two occasions-no power-then magically starts again. The transmission has already been replaced once and it still has the same problems. It has become a safety issue as I never know if it will accelerate in traffic. The dealer has been told several times. Now there is a recall and the remedy is not yet available. It is very scary to drive.
Tl* the contact owns a 2014 jeep cherokee. The contact received notification of the federal safety agency campaign number: 16v529000 (power train). However, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
1.) vehicle shifts into neutral without notice while actively driving and shifter column indicates "drive". 2.) parking break engages without warning or physical activation. Dealership refuses to identify issue.
Tl* the contact owns a 2014 jeep cherokee. The contact received notification of the federal safety agency campaign number: 16v529000 (power train); however, the remedy was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.
Car will slip into neutral with no warning and the engine goes into idle. This has happened six times including while exiting the freeway almost causing me to be rear ended. Jeep is aware of the issue and has issued recall s55. They have no fix and they don't know when one will be available. The mopar support reps agree this is very dangerous but will not provide a loaner or rental because they don't know how long before a fix will be available. This car has become very scary to drive and I am getting no help from the dealer or from jeep.
After purchasing the new 2014 jeep cherokee latitude, I noticed that it had a rough time shifting. The transmission would shift violently from 2nd to 3rd gear and anytime you would stop on an incline. We have had all the necessary recalls done to the vehicle but it has continued to have the same problem. When communicating this issue to the dealership all I get is that we are not used to the 9 gear transmission and we need to get used to it. I will be taking it in for the fourth time to see if they can fix it. On a second note I have also had the vehicle taken in to the shop to see why the vehicle suddenly shuts off. This has also happened to us on several occasions, but when I take it to the dealership they tell me there is nothing wrong. This is a huge safety issue and concerns me. This would be a disaster if it happens to die when I am on the highway. I am very disappointed with this vehicle and more so with the way I am treated when I take it to the dealership. There is something seriously wrong with this vehicle and it needs to be addressed before people get injured.
On wednesday morning, august 24th, 2016, my wife was driving our 2014 jeep cherokee latitude in traffic when for an unknown reason the vehicle stopped dead, no warning, no coasting to a stop, an immediate very abrupt stop. The steering wheel locked up, the front wheel drive system locked up, the vehicle was unresponsive to any driver commands. My wife had to seek assistance in moving the vehicle to a safe location out of the traffic lanes. We seriously believe that this unintended and uncontrollable vehicle action is a safety issue inherent within this model of 2014 jeep cherokee. Upon diagnosis by the local fca dealer, we were informed that the vehicles oem battery failed the load test and would be replaced under the jeep factory warranty, battery part number bb94r750-aa. The dealers service representatives seemed to be unconcerned with what in our opinion is a serious design flaw with this vehicle. The vehicle has received 3 previous software updates under factory warranty due to safety recalls.
Car cut off while driving clunk when putting into reverse or drive has delayed acceleration sometimes no acceleration car radio does not come on at all or the screen freezes traction control goes on and of on its own alternator not charging properly owned the vehicle for about a month and half I expressed concerns when I first test drove the car my dealer told me he would send the car to jeep I bought it from a chevy dealer with about 34,200 miles as I said owned the car less than 2 months hawthorne chevrolet has sent my vehicle to jeep been without for over a week have not even made 1st payment yet contacted jeep corporate I have a case # 3009-95-39 but still no satifaction
Tl* the contact owns a 2014 jeep cherokee. While driving 35 MPH, "service transmission" was displayed across the message board. In addition, the accelerator pedal was depressed, but the vehicle failed to accelerate. The vehicle was towed to a dealer where it was determined that an update needed to be performed. The vehicle was repaired; however, the failure recurred. The VIN was included in the federal safety agency campaign number: 16v529000 (power train), but the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 37,000. Vin tool confirms parts not available.
Transmission slipping and banging. Slips at start from stop
Transmission failure display on the dash. The car would not move after being put in reverse.the car was stationary in the garage. This the second time this happened. The car has been towed to the dealer twice . The transmission is doing the same thing as the first time . I am afraid to go on any trips because the car is not reliable . Mileage on the vehicle is 11,000.the vehicle is presently on a recall for the problems with the transaxle wire harness.s55/the federal safety agency 16v‑529.the transmission jerks and hesitates on starts.
Main issue is with the nine speed transmission on our 2014 cherokee. We have had issues with this transmission from the day w bought car. Initially there were the bumps, bangs, knocks and hard erratic shifting both up and down shifting. Now with 20,000+ miles, and many-many trips to dealer we are still having to deal with a situation in which the transmission has been "flashed" to remove second gear on downshift, thus hanging up in third, and causing vehicle to almost stall out when trying to accelerate from a slow, non-stopping speed. This has created some gut wrenching as well situations. The only way I have found to overcome this problem is to manually shift into second gear - - - and this is supposed to be an automatic transmission. My wife generally uses this car and does not really understand the "manual shifting part". Hopefully, she won't get injured or worse in this thing!!! This needs to be fixed!!!!!
The car shifts real hard causing the car to jerk at times, then it may stall, it has trouble accelerating and when you do it jerks. It happens from stopping to when your driving
Tl* the contact owns a 2014 jeep cherokee. While driving 45 MPH, the gear shifted automatically. The vehicle was taken to a dealer where it was determined that the failure was due to the federal safety agency campaign number: 16v529000 (power train). The contact received the recall notice; however, the part to do the repair was unavailable. In addition, the radio started changing stations automatically. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
Tl* the contact owns a 2014 jeep cherokee. While driving approximately 20 MPH, the check engine and transmission warning indicators illuminated. The vehicle started to overheat and failed. The vehicle was towed to a dealer where it was diagnosed, but a failure could not be found. The failure recurred. The VIN was included in the federal safety agency campaign number: 16v529000 (power train). The manufacturer was not notified of the failure. The approximate failure mileage was 22,000.
Tl* the contact owns a 2014 jeep cherokee. While driving 40 MPH, the vehicle shook violently without warning. The failure occurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 32,000.
While braking on a residential street the car lunged forward resulting in accidental contact with car in front of vehicle.
Tl* the contact owns a 2014 jeep cherokee. The contact received a recall notice for the federal safety agency campaign number: 16v529000 (power train). The contact stated that the parts needed for the recall repair were still not available and that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available.
On two separate occasions, both while reversing and driving the car forward, a message has suddenly appeared on my dash forcing my car to be put in park, that the car is not able to be in drive, and the transmission needs serviced. After this event, the check engine light appears on my dash for at least a couple of hours and then disappears.
Been to the shop several times for transmission problems and never been fixed. All lights on gear shift stay all lit up and transmission will go out when driving on busy roads I then get a notification to turn off engine wait and restart. This will sometimes happen several times in one day.
Tl* the contact owns a 2014 jeep cherokee. While driving 50 MPH, the accelerator pedal was depressed, but failed to respond. The service transmission warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission failed and the valve body and parking brake needed to be replaced. The vehicle was repaired; however, the failure recurred two additional times. On another occasion, the headlights became inoperable and the "head lamp out" warning message illuminated. The vehicle was taken to the dealer where it was diagnosed that the body control module and head lamps needed to be replaced. The vehicle was repaired. While driving 15 MPH, the automatic power locks failed to operate without warning. The vehicle was taken to the dealer for repair; however, the specifics of the repair were unknown. The manufacturer was notified of the failure. The failure mileage was 26,000. ..updated 10/13/16 *bf *js
Tl* the contact owns a 2014 jeep cherokee. The contact stated that the recall notice for the federal safety agency campaign number: 16v5290000 (power train) was received in september of 2016. After contacting the dealer and the manufacturer, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. The VIN tool confirms parts not available.
I was driving on interstate 75 and my vehicle came to a sudden complete stop luckily it was heavy traffic so I was not going very fast. The display said service transmission and it would not shift to drive after a few minutes and turning the vehicle off it worked but now check engine light is on.
2014 jeep cherokee (kl) 8/29/2016 while my wife was driving down a busy hwy the vehicle stalled and lost all power. She had to coast into a local firestation lot and park the vehicle. The screen said put car in park and restart. She did it did nothing. Then the screen said service transmission and restart. The 2nd time she did it started and when she put the vehicle into drive it made a loud clunk noise and shook the car. We drove it to the dealer and the code showed the clutches were seized. The dealer said per chrysler to reset the code do updates and test drive and see if the code comes back on. After they drove it 50 miles they said it was good to go and couldnt duplicate it. Well today 9/19/2016 it did it again the exact same thing. This time my wife had the kids in the vehicle on a busy hwy. Called dealer took it to them and now cars deemed unsafe and thee issued us a rental cover by chrysler. But they are not sure what the problem is and have no time frame or whats wrong with vehicle. Something is wrong with this vehicle as this happen twice in less than a month.
There are multiple recalls on this vehicle that are over a year old that can result in the vehicle become inoperable while driving. Nothing seems to be happening to resolve these issues. Two of the recalls can result in loss of power while driving.
Tl* the contact owns a 2014 jeep cherokee. While attempting to operate the vehicle, it failed to register the correct gear. It took numerous attempts to operate the vehicle. The contact received notification of the federal safety agency campaign number: 16v529000 (power train); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The failure mileage was approximately 90,000. Vin tool confirms parts not available. Updated 11/07/16*lj the consumer stated one month after purchase, the vehicle failed to pull the boat from the ramp.. The body range replaced. Updated 12/13/16.
Tl* the contact owns a 2014 jeep cherokee. While driving various speeds, the vehicle stalled and the service transmission warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the trans axle wire harness needed to be replaced. The VIN was included in the federal safety agency campaign number: 16v529000 (power train). The vehicle was not repaired due to the parts being unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 27,450. Vin tool confirms parts not available.
This vehicle has been serviced 2 times since I have owned it due to loss of motive power. Now I am receiving a recall for an issue that could cause the same type of motive power loss and potential crash without warning. I travel significant miles every day with this vehicle and with my children. This is putting lives at risk and I am significantly concerned about this recall. I called a jeep dealership today and was told it could be months before this is corrected as parts are not even manufactured yet for this issue.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2014 Jeep Cherokee?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history