The PTU was bad and was replaced by the dealership under Chrysler extended warranty. The dealership then said the transfer case module and motor needed to be replaced and while at the dealership replacing those components they informed me that the rear differential axle is bad resulting from the bad PTU
2016 Jeep Cherokee acceleration problems
76 complaints (5% of all complaints for this car). Typical mileage when it fails: 35,242. 5 crashes reported.
- owner complaints
- 76
- of this car's complaints
- 5%
- typical mileage
- 35,242
- crashes
- 5
- recalls
- 0
Which part fails
- Cruise control1
At what mileage
Complaints by mileage at the time of the problem.
Jeep Cherokee acceleration problems in other years
Specific symptoms reported on the 2016 Jeep Cherokee acceleration
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2016 Jeep Cherokee owners say
Most recent owner complaints, unedited.
Vibrating issue and missing fire originating from engine. Intake camshaft broken and left cylinder head is damaged and needs replacement. This should not be happening to this car. Cannot drive a faster rate either. There should be a claim out for all these issues.
The car is not shifting properly and will "jump" or "lunge" forward while driving. I have noticed that the RPM's will jump and bounce around, seemingly down shifting, then shift again, and then down shift again, which causes jerking motion.
While driving doe the highway the Dashboard lights go out and headlights turn off. Headlights and bulbs go out frequently. Rear license plate lights go out even after bulb replacement. Kicks cruise off while driving and shift gear control warning.
PTU problems. Grinding noise from rear when turning slow and accelerating. Remove fuse for ptu and noise goes away. Put fuse back in it is back. Vehicle moves a lot when put in park and sometimes when using remote start you can see the vehicle jump forward a couple feet. My vehicle has all symptoms from recalls the federal safety agency 20V‑343, the federal safety agency 20E-037, the federal safety agency 23V‑302. But my PTU part number of:68283349AA is not included in any recall. This needs to be looked at further and extend the recalls to all PTU’s on the Jeep Cherokees 2014-2017. Chrysler knows these are bad
The vehicle cut off on me while the vehicle was in drive and I was driving on the highway going 70mph. It has done this several times now. The car cuts off. The vehicle looses power.
Cruise control would not disengage. Instead it accelerated me to 85 mph is rush hour traffic. The car continued to accelerate will out responding to any commands to turn off cruise control. Second time this has happened. It was supposed to be fixed by doing an update to the car. This did not work. The second time I attempted to use cruise control after having had the long block engine replaced due to the oil consumption law suit, the car once again had the same problem with now slowing down. I tried putting the car into neutral and pressing the break. The car was accelerating so fast. The brakes had no effect without causing me to lose control. I was forced to put the car into a ditch at 75 mph. Rather than to rear end the dead stopped 3 lanes of traffic ahead of me and being pinned in by the traffic behind me. Car flipped I now have brain damage and failing kidneys due to blood transfusions
4 wd service light comes on randomly, started the middle of February. It took a couple of weeks to get an appointment with the dealership. Twice in the past 2 weeks the car has slowed down, lost power in traffic to where I had to pull over and let the car go at a low speed until it would go at normal speed again. There is an active recall for the part needing to be replaced with the same year model however this VIN isn't listed in the recall.
The contact owns a 2016 Jeep Cherokee. The contact stated while driving 55 MPH with the cruise control activated, the cruise control system failed to maintain the set speed. The contact stated that the speed fluctuated up and down erratically. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 40,500.
The car has been stalling when the fuel level reaches the half point for over a year now. Now it is stalling at any time regardless of the fuel line level. Recalls completed and up to date. Informed it was a software issue. Car still performing the same after recall.
Questions about the 2016 Jeep Cherokee acceleration
Does the 2016 Jeep Cherokee have acceleration problems?
Owners have filed 76 complaints about the acceleration of the 2016 Jeep Cherokee, 5% of all its complaints.
At what mileage do 2016 Jeep Cherokee acceleration problems start?
The typical (median) mileage in owner complaints is 35,242 miles.
Was there a recall on the 2016 Jeep Cherokee acceleration?
There is no recall for this problem on this model year.
What year does the Jeep Cherokee have the most acceleration problems?
The Jeep Cherokee model years with the most acceleration complaints are 2014 (185 complaints), 2015 (120 complaints) and 2019 (83 complaints).
Other 2016 Jeep Cherokee problems
Transmission 638Engine 321Electrical 298Brakes 103Driver assistance 60Steering 54Fuel system 45Body 33Airbags 31Suspension 21Lights 20Wheels 17Visibility 13Seats 5Seat belts 3Tires 2Locks 1
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