2016 Jeep Cherokee suspension problems

Filed Nov 22, 2025 · Suspension, Transmission · MI

Axle, driveshaft, and differential concern. The 4x4 warning light came on the dash and the four-wheel-drive system stopped functioning properly. Dealer diagnosed a failing PTU (Power Transfer Unit) and recommended installing an SOP PTU unit. Symptoms included grinding, vibration, and inconsistent 4x4 engagement, creating a safety concern during normal driving. Mileage at time of replacement (lights on dash 500 miles prior) : 49,536. Total repair cost: $2,416

Filed Nov 10, 2025 · Suspension, Transmission · IA

Unknown was traveling twenty five miles an hour heard a lot of thumping.Noises took it to the dealership Ptu is bad

Filed Mar 24, 2025 · Suspension · FL

While driving on [XXX] N in Jacksonville, FL on [XXX]. Driving below the recommended speed limit my Jeep Cherokee Sport started to rattle and shake so violently I almost lost control of the vehicle. I hit a small bump in the road, was forced off to the right side and the front drivers wheel broke off from the drum. It was a frightening experience and could have lost my life as the highway was busy with morning traffic. No know suspension issues before this happened. I understand this was a recall issue on different models of Jeep vehicles, so why wasn't the Cherokee Sport not included? I am currently waiting on repair cost and confirmation from the insurance company. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jan 4, 2025 · Suspension, Transmission · NC

According to my mechanic the sway bar broke, also I get a 4WD system unavailable service required! Which is PTU module needs replaced! That is a rescalled issue, do to safety issues! Please look into it! Thanks

Filed Dec 25, 2024 · Electrical, Suspension · TN

My car has 123,000 done everything by book. Been report issues for over yr. Car almost got my killed by not stopping, turning, jerking on Accelerating and decelerating when shifting. All my motor mounts, transmission mount busted , messed up suspension control arm, ball joints, struts , axle, brakes all once. Drained battery. Spent 4500. Then my service shifter just came on. So back at shop. This is insane my shifter should last life time of my car. Due to the damage of that it cause a downfall of front end issues. This is well known issues of Jeep 2016 but not mine for a recall. It has cost me thousands and should not be happening at 122,000 miles . Car is at dealership again now and i have rental so not sure what that will cost. This started 2/11 not codes just could tell already filed reports with you all. My brakes lasted years , rotors was changed 2/11 hoping it helped per papers already damaged due to all this other crap. I’m very upset my car shouldn’t be having all these issues at 122,000 we are 1 car family

Filed Aug 8, 2024 · Suspension · 49,000 miles · MO

The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, there was an abnormal popping and clicking sound coming from the front end of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 02-004-15. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 49,000.

Filed Apr 22, 2024 · Suspension, Transmission · 57,576 miles · OR

The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at approximately 70 MPH, there was a loud banging sound, the vehicle swerved into the left lane, and the vehicle was safely maneuvered to the side of the road. The contact observed that the driver’s side front axle blew out. The vehicle was towed to the independent mechanic where the vehicle was repaired. The contact stated that 79 miles later, the failure recurred. The vehicle was taken to a different independent mechanic where the driver’s and passenger’s side front axles were replaced. The contact stated that 40 miles later, the failure recurred. The vehicle was towed to a different independent mechanic. The vehicle was not repaired. The vehicle was towed to a suspension specialist where the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 57,576.

Filed May 17, 2023 · Steering, Suspension · 170,000 miles · AZ

The contact owns a 2016 Jeep Cherokee. The contact stated that while making a turn, the vehicle experienced the death wobble. No warning lights were illuminated. The vehicle was taken to an independent mechanic on two occasions to be diagnosed. The contact was informed that the rear knuckles needed to be replaced. The vehicle was repaired twice; however, the failure recurred. The vehicle was then taken back to the independent mechanic, where it was diagnosed that the rear knuckles and knuckle bushings needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 170,000.

Filed Nov 5, 2022 · Suspension, Wheels · AZ

I’ve had this vehicle for a few years now and at the time of purchase the vehicle had 16,000-18,000 miles on it. It’s a 2016 and I believe I purchased the vehicle in 2019 so I’ve had it for about three years now. I didn’t really start to pay any attention to the shaking/shimmy/wobble that the vehicle has until about a year after I purchased it because at first it wasn’t nearly as noticeable as it is today and I had just upgraded from a cheap little Chevy cobalt that was a beater and the jeep was a huge upgrade and improvement from that vehicle causing me to gloss over the problem initially. The problem seems to get worse over time and regardless of me getting new tires, getting them balanced and alignments the same shaking/wobbling/shimmying persists. No issues can be determined that would cause the problem and I am told that the shaking is normal upon reaching higher speeds or that the complaint cannot be replicated. The shaking starts anytime I begin to reach speeds around 45 mph and higher and then seem to stop once reaching speeds around 65 mph . To test further I’ve reached speeds of around 80 mph and again the shaking starts once you get around 70 mph but does not stop shaking when letting off of the accelerator as it does at speeds of 65 mph and lower but instead continues to shake while both pressing the accelerator and letting off of the accelerator becoming worse if you apply the brakes. The shake seems to come from only the front wheels and is violent enough of a shake that it can be visibly witnessed and also felt by looking at the steering wheel and holding onto the steering wheel. Issue persist and has not been resolved. Tires also show uneven and irregular wear on the tread of both front wheels. Front tires need to be replaced more frequently than the rear tires. Rear tires always seem to look almost new while the front tires look as if they weren’t changed at the same time as the rear tires. Not consistent with what would be considered normal

Filed Jul 22, 2022 · Steering, Suspension · IL

The Power Control Unit of the full time four drive unit is defective and has caused warning lights that made the car unsafe to drive. There is current safety recall by the federal safety agency 20V343 that applies to 2014-2017 jeep Cherokee that applies to my car but does not shows up on the Jeep data base. Please advise. Thank you