The outside body of the vehicle is leaking, which is causing the Park break module to short circuit. This is causing my vehicle to suddenly stop and lock up.This has happened three times so far.
2016 Jeep Cherokee body problems
33 complaints (2% of all complaints for this car). Typical mileage when it fails: 40,000. 2 crashes reported.
- owner complaints
- 33
- of this car's complaints
- 2%
- typical mileage
- 40,000
- crashes
- 2
- recalls
- 2
Which part fails
- Body21
- Interior panels: dashboard1
- Body: hatchback/liftgate1
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Jeep Cherokee body problems in other years
Specific symptoms reported on the 2016 Jeep Cherokee body
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Structure: body: hatchback/liftgate
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
- Risk
- A fire while parked or driving can increase the risk of injury.
- Remedy
- Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V‑393 and 15V‑826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Recall number 23V338000 · Recall details
Structure: body: hatchback/liftgate
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
- Risk
- A short circuit in the module increases the risk of a fire.
- Remedy
- Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R67. This recall is superseded by the federal safety agency recall 23V‑338.
Recall number 15V826000 · Recall details
What 2016 Jeep Cherokee owners say
Most recent owner complaints, unedited.
Water leak on front passenger door floor coming out of cabin filter area. Concerned that it will cause rotting of floorboard body of vehicle. Dealer cleaned out plug but that did not fix the problem. Dealer does not know how to fix it. Read on several forums that this is a problem with other jeep owners.
The contact owns a 2016 Jeep Cherokee. The contact stated that while it rained or after the vehicle had gone through a car wash, there was water entering the vehicle. The contact stated that there would be water on the front passenger’s side floor. The contact stated that there was mold inside the vehicle and the floorboard was full of water. While having the vehicle detailed, he was informed about the mold and water on the floorboard. The service shifter message was also displayed. The contact stated that the failure was related to TSB: 23-015-16 and TSB: 23-021-20. The local dealer was contacted, and the contact was informed about diagnostic testing and that there was no warranty coverage for the repair of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 70,000.
The contact owns a 2016 Jeep Cherokee. The contact stated while the vehicle was parked, the liftgate was unlocked; however. the liftgate failed to open as intended. The contact noticed a burning odor. The contact drove the vehicle for a short distance, and the liftgate opened with the door alarm and warning light illuminated. The vehicle was taken to the dealer however, the vehicle was not diagnosed. The manufacturer was made aware of the failure. The contact was informed of the federal safety agency Campaign Number: 23V338000 (Electrical System, Structure); however, the VIN was not associated with the recall. The contact was advised to contact the federal safety agency Hotline to report the failure. The failure mileage was approximately 106,000.
The contact owns a 2016 Jeep Cherokee. The contact received notification of the federal safety agency Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The power liftgate stopped working. This is the exact issue described in the 23V‑338 / 49A Recall. The year, make, and model of my car are the same as detailed in the recall, but this specific VIN is not included. The issue is due to an electrical short that poses a fire hazard. There is no manual way to open the liftgate, it completely relies on the functionality of the electric system. It is clear that the 23V‑338 / 49A Recall should include a wider range of VINs including mine.
See attached document for complaint
The contact owns a 2016 Jeep Cherokee. The contact received notification of the federal safety agency Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Jeep Cherokee. The contact received notification of the federal safety agency Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the parts were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and determined that the parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.
Automatic trunk does not open with either inside button on dash or outside button on latch. So I had to open it manually. While it was up the motor spontaneously activated, causing the trunk lid to hit me on the head. When it did hit my head, it did not automatically go back up. The issue is intermittent and when I took it to the dealer, they could not replicate it. This has happened several times.
Questions about the 2016 Jeep Cherokee body
Does the 2016 Jeep Cherokee have body problems?
Owners have filed 33 complaints about the body of the 2016 Jeep Cherokee, 2% of all its complaints.
At what mileage do 2016 Jeep Cherokee body problems start?
The typical (median) mileage in owner complaints is 40,000 miles.
Was there a recall on the 2016 Jeep Cherokee body?
Yes, 2 recalls: 23V338000, 15V826000. Check your VIN to see if your car still needs the free repair.
What year does the Jeep Cherokee have the most body problems?
The Jeep Cherokee model years with the most body complaints are 1994 (205 complaints), 1995 (149 complaints) and 2014 (111 complaints).
Other 2016 Jeep Cherokee problems
Transmission 638Engine 321Electrical 298Brakes 103Acceleration 76Driver assistance 60Steering 54Fuel system 45Airbags 31Suspension 21Lights 20Wheels 17Visibility 13Seats 5Seat belts 3Tires 2Locks 1
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