2014-2016 Jeep Cherokee recall: hatchback/liftgate

Chrysler (FCA Us, LLC) reported this safety recall on May 11, 2023. It covers about 132,099 vehicles.

vehicles affected: 132,099
reported: May 11, 2023
owners notified: Mar 1, 2024
related complaints: 230

Structure: body: hatchback/liftgate

What is wrong: Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Risk: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V‑393 and 15V‑826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.

Recall number 23V338000

Affected vehicles

Jeep Cherokee 2014-2016 2014 2015 2016

Owner complaints about the same problem

Owners of these vehicles have filed 230 complaints about body problems.

2014 Jeep Cherokee 2015 Jeep Cherokee 2016 Jeep Cherokee

Questions about recall 23V338000

Is there a recall on the 2014-2016 Jeep Cherokee hatchback/liftgate?

Yes. Recall 23V338000, reported on May 11, 2023, covers about 132,099 vehicles.

What is the fix for recall 23V338000?

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V‑393 and 15V‑826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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