Tl* the contact owns a 2016 jeep cherokee. The contact stated that the liftgate failed to open with the electronic button function. The contact had to manually open the liftgate with the potential risk of being impacted by the liftgate coming down. Larry h. Miller chrysler jeep dodge ram boise (222 s auto dr, boise, id 83709) indicated that the vehicle was not included in a manufacturer recall campaign and diagnostic testing was needed. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 58,000.
2016 Jeep Cherokee electrical complaints
Page 10 of 11: complaints 251 to 280 of 298, newest first, as owners wrote them.
I've had a service shifter message appear numerous times and then disappear. When I would take it in to get looked at I was told that there was no record of that code being displayed in the car log/memory and that the service department at the delearship couldn't find anything wrong with it. Upon doing research on this message I found that many other people have had this same problem and if left unchecked can cause the vechicle to shift into park while in motion causing loss of control and accidents. I have received this message while both stationary just when I turned the car on, and also while in motion on a road.
Takata recall my 2016 jeep cherokee will shut off while in motion. The car died while going through an intersection. I was able to coast into a safe place, but car would not restart again after for a few hours. My husband was driving the car and came to a stop at an intersection when the car died again. The car started rolling backwards and he almost hit the car behind him. This is not safe. We have a one month old child, and I do not feel safe putting her in the car. *dt
The turn signal right started to go off took it to dealer they repair this happen s4 times in 2 yrs now the left side is doing it and the right side also they said is not under warranty and its going to cost me 1200 dollars to replace the turn signal assembly eachi ts not a part that is moved its a plug.
I purchased my vehicle new. Since having it the panel which displays the radio will randomly go black. I've also had several issues with acceleration. Sometimes if I'm at a red light and then it turns green the car will rev and not move anywhere for about 30 seconds. Yesterday while I was on the highway my speed dropped from 60 to 40 very fast and I was not able to accelerate at all and had to pull over on the side of the road and my transmission light came on. I've also been driving before and when I hit the brake it makes a noise like its shifting super loud and the brake clicks. My vehicle is in for service right now but I dont feel safe driving it at all. It only has 16,000 miles on it and shouldn't be having all of these issues with such low mileage. Yesterday not being able to accelerate on the highway was scary and dangerous.
While driving on highway, automatic 9 speed transmission seemed to lose all acceleration at around 60mph. The "service transmission" notification appeared on the display, and the vehicle started decelerating until it was necessary to pull over and park. Problem seemed fixed after an engine restart, but occurred again at higher speed (60mph). I don't know why 2016 vehicles were not included in the s55 recall, it is the same issue.
Each time I have been driving the vehicle when the brakes failed without warning the last time (4th time) my car was in the shop because the tranmission seal had a leak. While the mechanic was test driving the car the brakes failed with him. When I have had been driving the jeep and the brakes failed I was pulling into different locations and the brakes would fail and not stop the car. The brake were as hard as a rock and just simply would not stop the car. I feel after 4 times this car is not repairable and I am now mentally anquished with driving it I am afraid the brakes will fail again and I might get into an accident because of the brake issue and possibly get hurt, killed, kill someone else this is without a doubt a safety issue. The mechanic at the dealership has even said the car is not safe. I have a case number with the chrysler manufacturer on the case. It is# 35139860
I have had transmission issues since buying the vehicle. I have been to the dealer about 3 or 4 times to have the issue fixed and it was never fixed. Low power, hesitations in acceleration, randomly dropping speed while acceleration, and complete loss of power. It happens when in motion at all speeds but mostly at speeds under 40 MPH. It all continues to this day and I have all but given up on getting chrysler to take responsibility. I am sometimes even afraid to drive the vehicle when one or more of these symptoms happens. Chrysler needs to take responsibility. As a consumer I am entitled to get what I pay for!
I've had the jeep less than 2 years . Only 14000 miles on it . The transmission started jerking and lundging when it down shifted or started off from a stop. My daughter and I where coming back from the human society. While driving at about 50 MPH I had to slow down for on coming traffic.the jeep shifted to a lower gear and lunged so fiercely I thought the transmission had fallen off the vehicle. The vehcle immediately shut down. I was at a complete stop. Lights started flashing service transmission. I had no power to move. Im on an over pass with traffic and theres no where to go in the middle of traffic. By chance the jeep was able to start and accelerate to 5mph and get to a safe place to pull over. It was a very serious hazard for me and my daughter and other drivers we basically glided to a complete stop in the midst of traffic while doing 50mph. Than starting it up and only doing 4 tmph. This was clearly a very dangerous situation. I dont feel safe or confendent. I paid a premium price for a vehicle that should be dependable and safe. Now the jeep wont start. The rear button to close the hatch has quit working. The start button will not start the car at all. When it started to malfunction. It would hesatate as if the battery where dead. When it did start the settings 'climate control would be set to defrost. The a would show up on the face without being pressed. And eventually the screen would not react to touch at all. And the radio wouldnt play. But all elise seemed to work without a problem. The windows worked fine the lights where bright. There wasnt a problem with the battery. I am applauded that jeep would think this is acceptable for a new vehicle im the comsumer. I paid for a product that has to and is a to certain expectations.
The driver information center says service shifter. When active, the manual shift doesn't work but forward reverse and park do not seem to be affected. If you stop shut off the vehicle and restart, it clears. It started doing this 6-9 months ago once in a while but now does it several times a day depending on amount of driving. We brought it into the dealer to have it checked and they said there was no codes or physical problems but could replace the shifter to see if this would fix the problem. We elected not to do this at the present time. We have heard of accidents from this so we just wanted to notify you that it is happening. We would like to address this before an accident occurs.
The shift reports service shifter all the lights turn on, has not shifted on us
On july 18, 2018 I went outside to get an item out of back of my vehicle which was stationary and I couldn't get liftgate to lift and I noticed there was smoke in my car, I opened the drivers side door and smoke billowed out. After a few minutes, I got in the vehicle and moved it back away from my house and noticed I had no A/C, radio or anything working on dashboard. I looked in back of vehicle and it was burnt in the back left corner of lift gate. I immediately called my insurance company and they had it towed to mike smith auto group in beaumont. The smell in the vehicle was awful, a combination of burnt rubber and plastic. There was a recall on this vehicle for back left liftgate in 2015 of which I took it in and supposedly it was repaired. I also immediately called the dealership of which they were no help at all and very unconcerned. I talked to my insurance company and they said if it was due to a recall I should call chrysler corporation of which I did daily with no results. They would not let me talk to anyone, they finally sent an inspector of which he just looked at the inside of car, did not take the panels off or anything and sent to the corporation and they sent me a letter stating it was not due to recall. My insurance company sent an engineer who took the panel off and searched it thoroughly and determined it was due to the recall. I cannot get any help on this which is not my fault. *bf *tr *tt
While at a stop light, my jeep completely shut off on me and we had to start it back up and it started back up. However this has happened many times before and think they should recall this considering how many of the same complaints I am seeing on this. I have 2 kids in my car at all times and fear it doing this while driving as well. I took it to jeep and they checked it out but now it just feels hesitant while driving. Scares me to death
Shifter service problem shifter and wiring need to be replaced according to dealer my car only has forty seven thousand miles on it search online reveals several other people have had the same problem and there are talks of recalls but nothing has been done at this point
As of lately, the speedometer toogles up & down through a set of numbers even after attempts are made to reduce speed especially when on cruise control. During cruise control vehicle accelerates beyond set limit & requires extreme force to decelerate. It happens randomly as does many dangerous issues mainly after a software update takes place with the vehicle. If the updates don't cause acceleration concerns it causes vehicle to shut off in traffic & over the last several months a few high risks for major traffic accidents were only avoided by the swift maneuvering of other vehicles or myself when possible to avoid collision. Never before experienced so many malfunctions of mechanical/technological problems from a vehicle. As for if the vehicle was stationary, in motion, on a city street or a highway, turning, braking etc when these issues occured the answer would be my jeep has stalled, loss speed, shut off and/or speed up under all these conditions. Dealership has me bring it in and they flash the system to "correct" the problem. That is until the next update or some software malfunction causes unexpected scary incident to arise like now with the cruise control that needs addressing.
I was driving down a hill at about 20 MPH when my vehicle started stuttering and then shut off. The car pulled up a message on the dash that said, ' vehicle must be in park to start the vehicle'. This was absolutely terrifying. I placed the car in park and then restarted the vehicle. This has happened 2 more times since then. Car is scheduled to be serviced.
My car has a "service shifter " message popped up at 34461 mileage going 65 MPH on the highway just straight no turning no nothing. The shifter lights are all lite up as weel and I cannot see the middle screen that shows my MPH in big letters. I called jeep stating not to worry about it. Turned car off and turned back on and no message second time was at 36044 miles going 15 MPH through a parking lot and the shifter is all lite up and "service shifter" message came back on again . Turned car off after parking and turned back on after a few hours and was not on.
Auto on/off will stop working and notify me on my screen. It will state I need to get it serviced. Also it will pop up that the gear shifter stops working, and need to get it serviced. Both will disappear after engine is turned off and back on.
Tl* the contact owns a 2016 jeep cherokee. While driving approximately 55 MPH, the vehicle stalled and the battery warning indicator illuminated. The contact coasted the vehicle to the shoulder, shifted into park, and the battery warning indicator turned off. The contact waited approximately five minutes and restarted the vehicle. As the contact was driving, the failure recurred. The vehicle was not taken to the dealer for diagnostic testing or repairs. The manufacturer was notified of the failure and provided case number: 34697040. The approximate failure mileage was 54,000.
I was driving on i95 near dc in very heavy traffic. The car would come to a dead stop with the parking light and two battery lights on. It had the message to put car in park and then shift to desired gear. It did not work and in the middle of high speed heavy traffic I had to turn engine off and restart the car for it to go back into gear. I went to the local jeep dealership and there were no codes when the car was checked. The service department said it had to be an electronic issue. I was traveling with children on a busy interstate and my jeep did this three times. We could have easily been killed . My dealership will not even look at my car for almost two weeks.
My vehicle was on cruise control at 55 MPH and during a downhill slope, the vehicle accelerated and rpms jumped to 6-8,000. I could not get the cruise control to shutoff and stop acceleration. I almost hit the car in front of me. Has happened twice now. I have also had it lurch forward at stop signs when taking off. *tt
I've owned this vehicle for three weeks. I parked my cherokee outside my office at work, shut it off as normal, and came back out a few hours later to run some errands. I received a message that stated 'no fob detected'. I tried the auto start, which worked, the lock and unlock from the key fob worked, but when I tried to start the vehicle the only message received was 'no fob detected'. I called jeep and they tried to walk me through a reset, which did not work. Aaa came out to try to assist. They disconnected the battery, tried jumping the vehicle, and performed the reset as well. None of this worked. I had to have it towed to the dealership and am still waiting on diagnostics to tell me what was wrong with it and how much it will cost to fix.
Tl* the contact owns a 2016 jeep cherokee. While driving up a hill, the vehicle stalled and the battery indicator illuminated. The vehicle was able to restart after a few minutes. The vehicle was taken to the dealer (century dodge chrysler jeep ram, 13500 veterans memorial pkwy, wentzville, mo 63385), but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 27,000.
The automatic lighting had been switching between day and night mode for a couple of days. Then while driving, without warning, the car came to a stop and gave a message "you must be in park before shifting gears". The engine then stopped. This occurred in a rotary, luckily on a quiet street. After a couple of minutes, I was able to start the car and it appeared fine.
While stopped at an intersection, the vehicle stalled. All light went off and brake pedal stuck down. I put car in park and turned key. Tried to restart vehicle and nothing started... Light just came on the dash with every item flicking. The brake pedal was still stuck down. If I out the car in neutral, unable to push vehicle and unable to remove parking break. Keep in mind I'm at a very heavy traffic intersection. Took about 5 minutes until the car told me to press break to release parking break . I turned the key and the vehicle started again. Now I am afraid this will happen every time I come to a stop. My car has 19300 miles.... Nothing to this extent should be going wrong.
Today, february 1, 2018 I was driving on a straight road and my 2016 jeep cherokee and it shut off in the middle of me driving it. I was on a busy street in my town and almost got t-boned by another car. I am 5 months pregnant and this is a major safety concern. I fearful to step back into my vehicle and drive it.
"takata recall" I have had my car looked at a couple times for the same issues and no luck getting it fixed. While driving on both highway and regular roads I will get a warning chime and all of a sudden my service parking brake, ABS, traction control, and four wheel drive- overheated lights come on. I then lose power steering, the steering wheel becomes very stiff and the brakes stop working. It is very scary especially in the winter time, to not be able to control your vehicle. I am pregnant and have a 2 year old child and do not want this jeep anymore unless fixed. I have done research and it seems that people with the same jeep even different years have had the same issue. Please help! This always happens when the vehicle is in motion. I have many of the same images just all different days this has happened to me. I will attach and image below. As stated this has happened multiple times not just one day. Thank you.
The transmission slams into gear when re-accelerating. (usually at lower speeds) sometimes the RPM's will increase but the vehicle will not move forward. (this can be dangerous when you need to get up to speed safely.) there is also a minor clicking noise when the air conditioner is turned on. (mostly just annoying)
Jeep 2016 power liftgate won't open or close. This leads to the inability to manually close the liftgate, and the interior lights stay luminated. There are recalls; however my VIN isn't listed. I notified the dealer who changed the strut for over $300 and it still occurs.
I came to a complete stop at a red light. The brake and gas pedals were frozen in place and the elictrical equipment on the dash went haywire for a moment. The message center then showed the message "start stop system unavailable/ please return to park, then choose desired gear." I was able to turn on my flashers, but despite shifting to park and to drive several times the transmission would not engage. The engine did not seem to be running. I had to turn the car off and then on with the key several times before the engine turned over. The same thing happened at the next two stop lights. I drove about three miles past the third stoplight, and the same thing happened but while I was driving in motion on a highway at about 55 MPH. There was no shoulder. It was terrifying. I turned on my flashers and came to a full stop coasting with no brakes and no ability to shift gears. I turned the car off and on with the key again and the car seemed "fine." I used the dash button to turn off the auto-off mechanism and drove the last ten miles home without incident. I'm not sure whether the ess system is related to the malfunction, however the error message and result of turning it off suggests it is. I still have a message that says "service auto on off system." calling dealership today.
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