I have a 2016 jeep cherokee. The "service shifter" warning comes on every time the vehicle is turned on. The light indicators on the the gear shifter no longer come on. The dashboard is locked with the "service shifter" message. It has been recurring for the past month. Mechanics do not know what the issue is.*dt
2016 Jeep Cherokee electrical complaints
Page 6 of 11: complaints 131 to 160 of 298, newest first, as owners wrote them.
Tl* the contact owns a 2016 jeep cherokee. The contact stated while driving during night time, when making a left or right turn, the headlights independently turned off. The contact stated no warning light was illuminated. The vehicle was taken to the local dealer mall of georgia chrysler dodge jeep (4345 buford dr, buford, ga 30518, (770)945-0839) where the mechanic was unable to duplicate the failure. The contact stated she continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 30.
On 01/16/2021 I was driving the jeep at highway speeds when suddenly the transmission would not shift from 4th to 5th and my accelerator peddle was unresponsive. Upon getting home I pulled the obd and received code p0887 which was associated with a recall for this vehicle and the recall outlined the symptoms I was having to a t. Upon calling jeep after reading the recall I learned this VIN was not recalled even though the symptoms for the recall were the same we were experiencing. After reading about this online I think this is a wider recall that needs to happen because since the recall and service bulletin release date in june 2018 there has been multiple reports of this exact same problem. I have attached my diagnostic scan so you can see the freeze frame and code being thrown on the vehicle. That being said this car is undriveable right now through no fault of our own as all maintenance is up to date. Jeep wants to charge us $75 for the re-flash procedure and I realize I may not get out of paying that but I wanted to be sure you guys knew that the recall that was supposed to cover these years of jeeps failed to do so fully and should be reexamined. Thanks
1. The new battery was completely dead on my 2016 jeep cherokee latitude and bought a new battery on may 28, 2020 and on 1-17-21 the new battery is completely dead. 2. When backing out of the drive way the emergency brake comes on and brakes the car, I disengaged the brake and continued out of drive way and will do it again. This has happened on 3 occasions.
Gear shift error lights! While driving all the service shifter lights came on. Pulled over to shut off the car and the lights went off. When I picked up to speed the lights came back. The car shuts off when turning and started jerking with take off. Once the power shuts off the car didn't want to start and turned over until it caught on. I drive around a large city with lots of highways for a living and I am afraid the car may loss power in traffic! This issue has been happening since summer 2020
The 'service shifter ' icon was illuminated as well as the gear selector indicator lights. This is the second time this has happened. After reviewing web sites this is an inherent problem with the jeep cherokees.
I keep having 'service shifter' pop up where the speedometer is. It originally popped up about 3 months after I purchased the vehicle. It pops up at random times while the vehicle is moving. I have taken the vehicle in 3 times to have it looked at. The first time they replaced a wiring harness. The second time they said nothing is wrong. And the third time they cleaned a connector. After all three times I took the vehicle in the car was fine for about a month, then the message came back.
Car shut down in middle of road, happened few more times, car is consuming gas in less then 700 miles, mech says its a engine issue, I have to refile every few days, car is struggling to move, I fear shut down again if I do not fill in a dangerous location
Service shifter warning comes on, randomly, and vehicle needs to be shut off and restarted to clear warning and warning indicator lights as nothing, gear related, will function (drive/reverse, etc) until said restart is done. Note this happened while trying to drive/shift/park, etc. There is nothing that indicates a malfunction will happen and given it has happened while driving, safety is a major concern. It has happened multiple times since 12.2.20 with the most recent being 12.16.20
I bought a 2016 jeep cherokee latitude with 56,000. I had it for 1 day before I got a service shifter warning on my dashboard and all of the lights on the shifter lit up red. I called the dealership and they told me to come in right away, but the light went off when I turned the car off. The light didn't come back on for a few week, but now it comes on everyday. I have read several forums about people having the same issues with their 2016-2019 jeep's, and even after getting the wiring and shifter replaced the issue will come back. I've read about people whose car gets stuck in gear and they can't put it into drive or park. This needs to be looked into because people cannot afford to keep paying to have the issue 'fixed' when it isn't really getting fixed and nobody knows why.
As I was driving on the highway out of no where my jeep begun to stall and all the lights shut off and lost power, I almost was involved in an accident due to loss of control of the vehicle this is the 3 time it happens in 2 days it runs fine and out of no where this problem happens. I checked with the code reader and alot if codes with the letter u popped up steering wheel sensor and other things I've never heard ofg I waited for the vehicle to get cold checked the harness and put a new battery. Brought it to have the alternator checked at advanced auto and the alternator is fine. Leaving advanced auto it happened again and I had to call road side assistance to tow the jeep home. This morning it started running fine on our way to the store a mile away samething. What's going on? I research and theres hundreds of people with the same issue yet no results or clarification.
On numerous occasions, my 2016 jeep cherokee shut down mid turn or while driving. On many turns, it dies as I complete the turn. I am writing this complaint because on my way to work, my jeep's engine shut off in the middle of the turn on a city street in morning traffic. This has happened before. My jeep dealer said he has seen this happen to "10-11 chrysler/jeep/dodge/ram vehicles". His suggestions was "to get an oil change" and it will fix it. I went to get an oil change my car engine shut off in the middle of the busiest street in the city during lunch traffic. This has happened 5-7 times this year. I cannot believe this has not been addressed. This is life threatening. I imagine this is happening on the highway and free way with other customers. Cars were swerving to avoid a collision with my car. If you were to research this issue on google, it's the first result. The engine literally stops in the middle of operation. How else does this need to be phrased to get jeep's attention?
My 2016 jeep cherokee sport shifter stopped working as I was going down the road. It has a service shifter light on as it seems to be a problem with a lot of the same vehicles. I can't afford to get this fixed and I just got it. It locked up on me in the middle of the road and would not shift in to neutral or in gear so I could get it out the road. After several minutes I finally got it to release into neutral and it rolled back off the road. Now it says service e brake. This car needs to be fixed because this is way beyond your typical car issue that can be fixed for a few bucks. Unsafe for my kids.
My vehicle is at 86,500 miles and the service shifter message has come up on my dashboard more than once now and from what I can find, there is no solid or permanent fix for it at this time. I would like the be able to fix my car and not have to worry about this issue again.
The bezel around the shifter (the part with the lights specifically) started shorting and giving an error to service the shifter. Sometimes it will go away if the car is turned off and back on again. There are also times where, when shifting, the car refuses to shift into any gear and stays in park. My fear is that one day it will be shifted into reverse, I will reverse and then no longer be able to shift into any other gear, thus stranding me in reverse.
Service transmission error alerting after car reaches 50mph. Car loses ability to change gears and drops drastically in speed. Extremely dangerous in traffic. After reset which only lasts a short time and error continues. When car is put in park temporarily resets but then errors again over and over when speeds increase. Red service engine light stays on regardless of any reset.
When the vehicle is moved from park to any other gear, all gear indicator lights, light up as well as a message displaying "service transmission shifter". This seems to be a very common issue that nobody can seem to get a straight answer as to how to correct the issue.
Service shifter issue, replaced the shifter 3 times and problem keeps coming back months later
Service shifter issues, this is my fourth time needing to repair/replace the bezel and harness.. Dash says service shifter and all lights from park, drive, reverse etc light up red while driving at which time must pull vehicle over and restart to reset it until repaired. This has happened to me 4 times now beginning in 2016, 2017, 2019, and again now in 2020. I see a lot of complaints on line with this issue and would like to suggest perhaps putting out a recall on this issue.
It first started with 911 vehicle phone "vehicle phone requires service" please contact dealer. Then after a few months the display will take a while to turn on, at one point during that time I went to turn on my car and it wouldn't start, it said "key fob not found" when key was with me. It did finally turn on after I removed the key from fob. I immediately took it to the dealer and they did some updates on it, couple hundred dollars later. Was working fine after that, but two days later I got the initial message from above and my GPS was not working. I took it back to the dealer and they said they will do updates again. Dealer came back and said during the updates the radio went (stop working)and they had to replace the radio. They ordered one, I took it in for replacement and it's been in the shop for 3 days, they don't know what is wrong with it. They said they are waiting on factory to advise them.
Service shifter light came on. I had it fixed before. Light came back on within 3 months after getting it fixed. I saw a post on facebook about a lady that had it happen to her 2017 cherokee. She stated that the light came on randomly while she was driving and that her wheel locked in place and the car sped up and she crashed. Chrysler is investigating the issue. The same issue happens to me while driving. The light comes on randomly.
The sunroof will not close. When the button is pressed to auto-close the sunroof, the roof begins to close but stops 3-5 inches from full close and then reopens fully. It takes three attempts to auto-close before the system stops auto-close and then you have to hold the close button for it to fully close. I've had this repaired once during warranty but it is happening again.
I have 43,000 on my 2016..was driving home on the freeway and my service transmission warning came on and now service engine light is on....sounds like a common problem
While driving, my jeep will come up with a 'service shifter' warning and all the lights on the shifter will come on. This happens at least once a week.
45695 miles "service shifter" showed up on the dashboard.I was on the highway and all the shift lights were on.
First this jeep uses oil fast. I have to put oil in the car way before it's due to be ch aged. The car will stall and stop and have no power. It has shut off on me in the middle of a busy hwy and would not go. I had to cut it off and back on it would go about 500 feel and do it again. Now this jeep has left me stranded a few times. It just would not crank. Replaced battery in key fob and still nothing. The car will randomly shut down and flash codes. It told me to service transmission about 54000 miles and wouldn't go. Brought it to a dealership and they updated it but those problems only fixed it for a few months.
Service shifter light comes on for the past year. Had in 6 months ago and they told me it just needed a "software update". Now 6 months later they say it need a new shifter an wire harness for $500. This should have been done originally since it's the same issue and now not under warranty. Internet has many complaints from this known issue.
Over the course of a year, my battery has died (oct), my harsh cold start needed replacement (nov), my radio completely died and could not be updated (dec) and recently within the past two months and by far the most concerning is that my jeep will completely shut off while sitting at a red light or stopping for only a minute. This is not sue ro low oil or anything of my own doing. It will tell me to shift into park and then into gear. Yesterday was the most concerning as it completely shut down while I was in motion and nothing working, steering, lights nothing at all on the vehicle functioned. I was able to put it in park but my keys wouldn't even be released from the ignition. I had it towed to a dealer who then stated they can't find a code for a diagnostic, the oil is perfectly fine and that they can't do anything bc it could be anything. I have no doubt this is electrical in some way and a manufacturer defect of some kind as I have found 100s of other complaints of the same car and same engine type. It is dangerous that the manufacturer is not putting a recall on whatever is going on or at least trying to fix the problem. It seems all jeeps are known for their electrical problems. I do not have the ability to trade this car in or get another one with my financial situation and my entire business is run off of me driving. I could've been killed as it died in the middle of the road in a blind curve where people fly through at over 55 MPH. I had to have an officer come and sit behind me I was so scared as the car would do nothing at all!!!! I hope if this is happening to other people that their family is aware of the issues and knows to sue chrysler for everything when an accident results in someone's death!!!
'service shifter' is displayed, meaning I cannot use any of the in vehicle controls or use the manual transmission feature or see what gear I am in. It's an automatic but has the manual option. I've seen hundreds of other people effected by this, needs to be a recall asap or grounds for a class action if no action is taken.
While driving my vehicle tues.5/26/2020,we were approaching a stoplight,when I accelerated transmission act like it was in neutral,so I looked and it wasn't it slowly accelerated and as we continued the dash went dark,when it came back,the engine light was on and had error code stating airbag needed update.I got home and tried checking transmission and noticed,a computer instead of stick so I research problem and found recalls on year and type vehicle.when I called to check and describe my symptoms I was told my vehicle wasnt on recall.I was wondering how exact year,make,and model of vehicle on recall,but even though mine is experiencing the exact symptoms as described in recall!!
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