While driving, vehicle shuts down unexpectedly and will not restart. Five + incidents have occurred this year alone, first incident occurred on jan 25, 2017 - the most recent occurred today aug 24, 2017. An engine replacement has been completed on the vehicle, however new/related faulty issues have been identified to include the transmission and software programming. Even after the so-called repairs are completed, the vehicle continues to shut down. All incidents have occurred while driving, turning, stopped on city streets, and when attempting to re-start engine after running a short (less that 5 minute) errand. Incidents are a safety issue endangering life and safety. Premier jeep dealership in placentia, ca has been less than cooperative and rude in dealing with a female owner. Loss of use of vehicle has resulted in additional costs for other vehicle rental/insurance and lost wages from not being able to get to or having to leave work early to deal with this issue. Copies of vehicle maintenance repair will be forthcoming. Please note their have been numerous cited incidents of this issue occurring on the jeep cherokee built in late 2015 through early 2016. Chrysler/jeep has even distributed notices to all dealerships recently to advise of the issue.
2016 Jeep Cherokee electrical complaints
Page 11 of 11: complaints 281 to 298 of 298, newest first, as owners wrote them.
Tl* the contact owns a 2016 jeep cherokee. The contact stated that the low beam and high beam headlights failed to illuminate properly with low visibility. The dealer was contacted (percy's auto sales inc, 40 houlton rd, presque isle, me 04769, (207) 764-4493), but the vehicle was not diagnosed. The manufacturer was notified of the failure. The VIN and failure mileage were not available.
1) car stalls at random without warning and no apparent cause. I've had the car stall at low speeds after turning (able to restart) but most significantly an incident occurring 7/9/2017 when I lost all acceleration on the interstate at 65mph while towing a 3500lb trailer. The tachometer and speedodometer dropped immediately to zero. Total shutdown. Concurrently all the electronics shutdown, including power brakes. Thankfully I was on a flat stretch of road and was able to drift into the breakdown lane. The car would not restart; no electrical components with the exception of the hazard lights and emergency brake were functioning. Car had to be towed. 3) cruise control fails to maintain car speed on moderate downgrades...RPM's will shoot to 5000, then car will "take off" increasing speed by as much as 15 MPH more than control is set for. My complaints have been verified/replicated by a jeep chrysler service center but they have stated they can't fix the car because they do not know what is causing the issue.
Tl* the contact owns a 2016 jeep cherokee. While driving approximately 20 MPH, the vehicle's speed suddenly increased to approximately 30 MPH. The driver crashed into a traffic cone. A police report was not filed and there were no injuries. The contact also indicated that the rear windshield wiper suddenly stopped operating. On some occasions, after removing the ignition key from the ignition switch a message indicating "key inserted" would display. The vehicle was taken to huntington jeep in huntington, new york, but the failures could not be duplicated. The manufacturer was notified of the failures. The VIN was invalid. The failure mileage was 10,200.
Beginning about two month ago, I have been going back to the dealer for drive train related issues. The initial issue was a failed rear hub at around 25,000 miles which was found during an oil change. Next, the main drive shaft (propeller shaft) began making grinding noises as well as a wobble/thumping sound at highway speeds. The grinding sound was resolved but the wobble/thumping continued. The followup for that sound found failed half-shafts (both sides), failed rear differential, and failed transfer case/module. The car was returned to me without all repairs being completed due to lack of parts and "warranty not authorizing additional days of rental" the car then began to give failed parking brake service codes and check air bag system codes which supposedly are related now to a failed on board control module. When the most recent codes (today) were given the car would not shift into gear initially.
Water saturating floor and carpets under floor mats, passenger front and rear. May be the cause of intermitant door locks , and at time uconnect radio and climate control system restarts. First visit to dealer, dealer resealed/rewelded rocker panels and improperly sealed areas. Second vist dealer stated the leaking was a sun roof. However, vehicle doesn't have a sun roof. ? The dealer is unable to replicate water coming in from rain but has not checked AC condensation or other means of entry that we know of. Water does appear to show up faster during periods of hot eather and AC usage. Please note - I have pictures of mold growing rapidly on the carpet under the floor mats.
Tl* the contact owns a 2016 jeep cherokee. While the vehicle was parked inside the garage, the automatic start feature erroneously activated and the engine started. The automatic start feature and key fob had not been used. The dealer was unable to duplicate the failure, but the rfhm was reprogrammed and the keyless ignition software was improved. The manufacturer was not notified of the failure. The VIN was invalid. The failure mileage was 10,648.
Tl* the contact owns a 2016 jeep cherokee. While driving various speeds, the instrument panel became inoperable without warning. The vehicle was taken to the dealer where it was diagnosed that the computer software in the dashboard, along with the wires and buttons in the steering wheel had to be replaced. The vehicle was repaired. The contact stated that the failure recurred several other times after the repair. The contact also stated that the start on and off button failed to work without warning. Also, while driving 10 MPH, the brakes failed without warning. The vehicle was taken to the dealer multiple times, but the brake failure could not be repaired. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failures. The failure mileage was 1,200.
Tl* the contact owns a 2016 jeep cherokee. The contact stated that the vehicle would not start after being parked overnight. The dealer was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was invalid. The failure mileage was 2,000.
Uconnect system key fob with remote start capability is able to start the vehicle accidentally if the fob start button is depressed in a pocket. In the instance in question, vehicle was parked in home garage, fob was in pocket of owner inside the home. Owner walked into garage to find vehicle was running. Remote start feature of fob cannot be disabled.
Lane departure warning capability is not functioning properly. It goes off while in operation if the vehicle turns a corner and often when changing lanes. Car alarm goes off unexpectedly and without cause. Has been returned to the dealership repeatedly only to be told they are working on a software update. No estimate of time can be given but advised this is a problem with the renegade.
I had a warning on my car saying that my 4whell drive was not working and that I needed to call for service . Now my car is in repair and they ordered an actuator for the transfer case. Vehicle was driving fine all the time with only that warning so I took it I
The uconnect unit quit working therefore no way to adjust radio, heat, use, bluetooth, backup camera stays on when driving frontwards down road, etc. Cannot use regular knobs to adjust. Have now been waiting almost 2 weeks for a new radio to see if that fixes the problem. Also thumping noise in the right front in when making a turn & going over a bump at same time. Buying a brand new vehicle you should not have to worry about problems like this after owning it for less than 6 months.
Purchased 2016 jeep cherokee brand new from susanville auto center and the car has now been in the shop 6 times and towed in the last time. It has now fried the coil and the spark plugs. It has been in for 2 wheel sensors, thermostate replacement at 1500 mile, coolant leak at 2500 and now the coil and plug issue while driving home from auburn ca over 200 miles from home car started jerking dash flickering and use over 3/4 tank of gas in 50 mile and would only go 45mph at 25k. I drive for a living an can not afford to be stranded in the middle of no where as a woman. I've contact jeep corp and of course no response. Dealer wont do anything either. Now to try ca lemon law and attorney general.
Light-emmiting-diode lamp which indicates when the parking-break is engaged is not visible in daylight [I.e. Peak bright southern california sunshine]. And, the LED color is non-optimal for human observation. The LED which is illuminated when the parking-break is set is not visible in day light. Please consider fixing or repairing this problem asap. I routinely need to cover the area with my hand and squint in order to see if the LED is lighted. This is a serious problem that could easily be fixed. Perhaps someone during assembly used the wrong resistor??? I hope that chrysler jeep used pwm to control the LED brightness, so that this issue can be fixed with a software update.
Vehicle had run unattended in enclosed garage. Vehicle consumed all fuel in gas tank (about 14 gallons) resulting in excessive heat build up in garage that items in garage melted. Parts on the vehicle melted. The battery was ruined from excessive heat, the fuel pump, inside the fuel tank, melted. The fuel tank became distorted. Plastic was found in the valve train and is believed to have been sourced from the melted fuel pump. Interior was damaged and flat spots on the tires were created due to excessive heat. Vehicle was stationary and in park. This jeep is equipped with a keyless ignition and engine stop / start function that shuts engine off when braking to a complete stop and then restarts engine when brake is released. Either the vehicle started on it's own, or vehicle was not shutoff prior to driver exiting. Jeep does not provide any audible alert to the driver that the vehicle is running after the key fob has left the vehicle or fob is out of range. It is also a concern that the vehicle control modules would let the vehicle run for at least 24 hours and not shutoff. Given that remote start will shutoff after 15 minutes and the acc position is only good for 30 minutes, how can jeep design a vehicle to idle unattended until the fuel tank emptied? Vehicle was also observed to be running in a parking lot two weeks later. Witnesses parked next to the jeep have no recollection of it running when driver left the vehicle.
Tl* the contact owns a 2016 jeep cherokee. While driving 10 MPH, the vehicle stalled without warning. The contact was unable to restart the vehicle. After the vehicle was parked for approximately 20 minutes, the contact was able to restart the vehicle. On several occasions, the parking brake independently activated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that there was a loose wiring harness that needed to be adjusted. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 400. The VIN was not available.
Safety recall s28 shift interlock solenoid electrical connector the dealer fails and is unable to remedy this defect, they do not have the part its been two month please help!!!
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