The car is constantly stalling while driving and then shutting off immediately. It doesn't matter if I am on the expressway or side streets. This has now happened two days in a row. It is very dangerous! Literally have to sit stranded in a place until the car starts back up. Yesterday apr 2, 2021, it stalled in the middle of 57th and cottage grove in chicago and today apt 3, 2021, it stall on interstate 80 at the calumet exit heading west, with my child in the car... Regular maintenance has been done. New oil change and still stalls and shuts off. It's happening once a week and the dealership acts like they have no idea. Taking it back to the dealership for an appointment on 4/13!
2017 Jeep Cherokee electrical complaints
Page 6 of 13: complaints 131 to 160 of 342, newest first, as owners wrote them.
Our service shifter light started coming on periodically at around 20k miles. It has happened no less that 10 times now. This is problematic since it will happen while driving and the powertrain will shift into neutral causing the driver to have to pull over while in traffic. I talked to the jeep dealer who said this is out of the bumper to bumper 3 year/36k warranty and not covered by the powertrain warranty. When this happens the service shifter light comes on and the gear shift lights are all red,p,r,n,d, the vehicle loses power and goes nuetral. There are hundreds of posts about this issue. See https://www.cargurus.com/cars/discussion-t68742_ds990296 . How can this not be a recall or covered under powertrain warranty? Does my teenage daughter need to have this happen and then get plowed into by a truck to make you or jeep take action? Please do what is right and safe for all of us jeep owners experiencing this issue.
My back gate/ truck will not open from the outside at all I press the button on my keys and the button on the outside of the gate/trunk and nothing the only was I can open it, is if we claim on the back and manueling open it , we tried everything and it doesn't open.
Shifter sensor lights keeps coming on and all lights on shifter light up red, while stationary and in motion. I have to stop turn the car off and restart it to proceed.has been happening for over a year.
I just purchased my car january 4, 2021. I have had it cut off on me 4 times. Like shut completely off and it takes like 10 to 15 minutes to actually start back up. The shift gears message pops up, it cut the traction control automatically off so that light pops up. The check engine light and battery light pops up. I dont know whats happening but it almost caused an accdident twice on 695 highway because it shut off. Thank god the kids were not with me at the time. I am reading that his happens to alot of people with jeeps. Wish I would have known that before purchasing. I just want a safe and reliable SUV for me and my children.
When driving and making a right or left turn, an error message pops up on the screen stating can not switch gears while in drive, then the engine shuts off, it has happened to me 6+ times in the last month, it has happened in the middle of a left turn in a busy intersection 3 times and almost caused an accident. Once car is shut off and you give it a minute, when you restart it takes time to turn over. This is so unsafe and I am afraid every time I drive as I drive my daughter in this vehicle and think this should be a recall for sure. I took it to a mechanic they test drove and had the same issue twice, they ran diagnostics and nothing came up, when they researched it they found the complaints on this website and said I should take it to a dealership and they read that it may have something to do with the oil being used to quickly and when the turn occurs it sucks in air. Please help!!!
Periodically while driving, a "service shifter" notification will turn on and all of the lights on the shifter indicating gears will light up. If the car is turned off and restarted, this notification will disappear. This has happened to me 6+ times randomly over the past year that I have owned this car. A quick google search shows that many other owners experience the same false notification. The unreliability of this notification is unsafe and should be investigated.
As I was driving on a rural road, the 'service shifter' message displayed on the instrument panel and the lights on the shifter bezel all glowed red. I stopped the car, shift it off, turned it back on and all seemed normal again. While the service shifter message was showing, all other information in the instrument panel was hidden which felt unsafe. After researching this issue, I found that this is issue is affecting many as they are reporting the same occurrence I experienced and I feel that this should be the responsibility of jeep to correct this issue. *cc
A "service shifter" message appears on the dashboard randomly when I'm driving on the street and the highway and all of the lights turn on on the shifter. I turn off the engine and turn it back on and it goes away but it comes back on later again.
Service shifter, had it replaced while still under warranty twice. It is happening again and has several times and no longer under warranty. What has to happen before they recall this part. It is clearly an issue with so many people complaining about this.
All lights on the shifter bezel light up & service shifter indicator light on screen appears. This happens periodically & so far has reset when vehicle shut off& restarted. Dealer says parts are on back order & I need to pay $200 deductible because original warranty expired even though the vehicle only has 23,000 miles. This has been a problem on these vehicles since 2014. Should be on recall & fixed. Many owners report condition often reappears. Vehicle could lock up transmission or brake not set properly. Definitely a safety issue.
I bought a 2017 jeep cherokee limited 10/31/2020. At least 7 times in the last two weeks my car has started and I drive about 1000 feet and my car dies. Flashes return to park and it shuts off. My car will start back after rolling over a few times. This is not safe because if I pull out in front of someone and my car dies I'm going to have a wreak. I read multiple of the same complaints at https://www.carproblemzoo.com/jeep/cherokee/engine-shut-off-without-warning-problems.php I really hope this problem can get solved and become recalled.
Service shifter light engages and will not turn off. All lights on shifter illuminate a d vehicle refuses to give full power when in motion
Vehicle stalls without warning
Service shifter message pops up constantly and has the last two years. It's random and sometimes it's while I'm driving. Which just happened on my way to a doctors appointment. Luckily I was able to pull into a parking lot. If it comes on right when I start the engine I cannot put my car into any gear. I have to turn my car on and off repeatedly for it to clear. After which the first ten minutes of driving is rough and the car shifts badly. Sometimes acceleration is poor after. All lights on the shifter turn red. Very dangerous
I have had a the vehicle less than 60 days, and the service shifter light came on when I started the vehicle, I drove home turned it off and then when I restated the vehicle it is no longer on. Dealer is unaware of any issues and has never head of this, so now I have to pay for a diagnostic and all the parts and I do have extended warranty but this is not covered by powertrain. There are over 600 complaints for this issue, and nothing has been done.
Service shifter light comes on while driving and all shifter lights come on (park, reverse, drive, etc. All lit up at once) replacement needed is shifter bezel and wiring harness. Dealer says its a known issue that is not covered by jeep warranty, but is very common. Vehicle has less than 40,000 miles on it.
While driving and turning right the vehicle shifted out of gear to neutral and the emergency brake light activated. Also, the service air bag, service shifter and the engine light came on. Furthermore, all the shifter lights came on. While sitting in the middle of traffic I turned the car off and on to reset it, then I was able to move the vehicle and the service shifter light came on again. I was able to drive the car back to my house 5 miles away. This is not the first time the service shifter light came on. I have a scheduled diagnosis with my dealership's service center in seven days. I made the appointment when the first time the service shifter light came on. They did not advise me not to drive the vehicle. But, after the last incident the vehicle is not safe to drive.
While driving a light comes on and says to service shifter. Every time it has come on, I pull over and turn the car off and then it will go off. I'm worried because I've heard others and their brakes locking up and getting into a wreck...on the dash reads park. We have also had a light come on the speedometer that blinks and then makes a loud beep beep beep. It does go off eventually. The worst yet is when I went to start the car, the brake locks up and it won't start or turn over. We had to tow it to a mechanic to get it looked at. Finally after trying many things, he replaced the battery and it began to work. Every now and then, it does the same thing, but if I breathe just right it starts.
Purchased 2017 jeep cherokee trail hawk new 10/2016. If the jeep is left to sit 2 days battery will drain and not restart jeep. I have replaced the battery 3 times. Most recently 4-21-20. This new battery keeps draining and 2nd time I have had to call to have it recharged. Now battery is showing bad and then ok. Alternator has done the same but now showing bad. I think there is another issue that keeps draining batteries. I only have 27,000 miles on jeep.
The HVAC module stopped working out of nowhere. My mileage keeps flashing and my check engine light came on. There was no warning sign of it getting bad it just wouldn't come on and I took it to the dealership and they diag it and found out what it was.
The car started off by problems with the chip to compute that it needed to open the temperature control valve. So with that came the inability for me to start the car by being outside of it and also the check engine light would come on. Then our gears would light up as if the car was in ever position possible. We would park cut the car off and resume to drive. This problem persisted for a week or so went away and eventually came back. Now the engine feels as if it's giving out it doesn't accelerate well, I know it's a v4 but it should have maintained the get up the car has less than 50,000 miles on it and is well maintained with frequent oil changes with the best oil. Car is never driven on e or anything I don't understand how the car is failing this early. I heard jeep's have been very dependable cars.
"service shifter" keeps coming on and reading other reviews online tells me this is a dangerous issue and that the vehicle will go into park randomly no matter what speed you're driving at. Only 64k miles!!!
The service shifter warning came up while driving on a city street. The vehicle has roughly 45000. Nothing happened this time but I have seen this is a common occurrence and can lead to the vehicle shutting off in motion.
Every time I start my car after a few miles it says service shifter but everything is in spec. All the lights on the shifter light up. But there is no issue shifting
On october 20, 2020, I took my vehicle to the jeep dealership where it was purchased in response to a 'service shifter' warning indicator. The dealership indicated that the 'shifter bezel and wiring harness' would need to be replaced and completed the repair earlier today at a cost of $325.88. Despite having purchased a supplemental service protection plan through asc, I was informed that the warranty claim had been denied as the 'agreement does not have coverage on wiring or wiring harnesses' and that 'the bezel is considered a body part by the manufacturer which is not coverable.' most disturbing, based upon a review of complaints generated following a google search, this appears to be a common problem that has affected a number of jeeps since at least 2014. I'm at a loss as to why this is being treated like a cosmetic repair when this component is critical to the operation of the vehicle and has been a recurrent issue for over five years. Needless to say, I'm very disappointed in how this issue is being addressed by jeep'both in terms of covering these repairs and correcting the underlying issues that are causing the problem.
Service shifter light comes on and all the shifter lights light up and turn red
Random and inconsistent service shifter message. Sometimes disappears for months(thousands of miles). Has happened 3 times in total. Vehicle has less than 30,000 miles. Purchased brand new. Always while driving. Never while in park. Shifter indicator lights up read and error displayed on dashboard.
Vehicle won't start no click or crank all lights are on and dash reads engine too hot , vehicle hasn't been running for about 3 hours today.
Randomly, from time to time while driving, my shifter lights all turn red and my message center reads service shifter. I park my jeep, turn it off and back on, and the message goes away. It began doing this with only 29,000 miles on the vehicle.
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