"service shifter" warning light started coming on on the driver display this summer, accompanied with a warning chime. At first intermittently, now it is on pretty much full time after moving into gear. I am unable to use 4wd, see electronic speedometer, gas consumption gauges or other information on vehicle due to the error message. Took to wyler eastgate jeep on 7/16, they informed me the bezel on the shifter needed replacement, and the part would be in the following week. I had them keep the car for the following week. The following week they notified me it was possible the part wouldn't be available until the end of the july, but that the vehicle was still under warranty so it wouldn't cost me anything. I have since followed up in august and again last week as the dealer never called back on the status. The latest call was on 9/29 (almost 3 months since first appointment), and the parts department contact told me that of the two parts needed for the repair, one was placed on "increased backorder status" from jeep, meaning that the dealerships were "blocked" from ordering it or it even being sent out to the dealership. They are now unaware of when the part might become available again. From this experience and the comments, it sounds as though the part is faulty, hence it won't be used on a repair. Sounds like there should be a recall issued if the part is faulty and the number of complaints is so widespread, and jeep hasn't addressed it to consumers or dealers. My 2017 cherokee has 28,000 miles.
2017 Jeep Cherokee electrical complaints
Page 7 of 13: complaints 161 to 190 of 342, newest first, as owners wrote them.
Service shifter light comes on and all gears light up. Car makes loud clunk noise when shifting gears and has a hard time switching gears. Was told by dealership that electronic shifter bezel and pigtail need to be replaced. Known problem of the jeep cherokee.
Our brand new vehicle has been in for maintenance several times, due to service shifter and service 4x4. This is all due to a faulty shifter bezel and faulty wiring to the shifter bezel. This is a common issue and well known if you do google searches on this vehicle. Can this be looked into? Its not fair for the customer and definitely an issue if the dealer knows exactly what the issue is before receiving the car. Make this a recall already. Why is this an issue? Because it prevents the vehicle from being thrown into 4x4 and also causes some vehicles to loose control from what I am reading. In my case, my vehicle can not go into 4x4.
While driving my jeep the screen lights up and flashes service shifter, it then lights up the whole panel prnd in red and makes it hard to steer one I stop and turn the vehicle off it goes away but will pop up randomly
'service shifter' notification after starting car, stayed on during entire drive until car was powered off and back on again when the notification disappeared. While notification was on dashboard, all red lights (indicating park, neutral, reverse, drive) were lit up red on shifter. Notification appeared initially while vehicle was in park and did not disappear throughout the entire drive (0-70mph) until vehicle was powered off.
The service shifter message has been coming on and all the lights on the shifter come on as well. The past 10 days the car has completely shut down (no power) while driving. Then when I try to restart it has taken a bit before it will start. I have had to turn hazard lights on in middle of road where I am stopped. This has happened 3 times in the past 10 days. Dry weather, going approximately 30 to 40 MPH. No recall but I see many of these same issues online in blogs.
Service shifter light constantly comes on. 2017 cherokee has been hapenning since 20,000 - now have 30,000 . Have seen and heard horror stories. Dealer says no issues. Wants to charge for repairs.
Service shifter light comes on & all lights in gear select come on. This the third time this has happened. I can only find invoices for two times. Each time this has happened the vehicle was in motion.
While driving down the road today(sept 19,2020), the car beeped giving me a warning on the screen to service shifter, all the lights on the console lit up red. I pulled the car over, shut.it off for 30 min. When I started it back up the warning went off so far but haven't driven it again yet.
The "service shifter" warning comes up on the screen sometimes when the vehicle is first turned on and other times it happens when you are driving the vehicle. We took it do the dealer and they scanned codes and the code for a problem detected with the electronic shift module came up. The dealer service center replaced the shifter bezel and the wiring harness for that part. This was done july 19, 2019. Within the last 2 months, this has been occurring again; so now the part and wiring harness needs replaced again.
The gear shift indicator lights all came on, a service shifter error code. I had to pull over put it in park and turn the engine off and then turn it back on and it reset itself. In february 2019, the same thing happened and they fixed the issue . The parts were warrantied for 2 years or 24,000 miles according to westgate jeep in raleigh north carolina. A week or later the gear shift all the lights came on again and then I took it to the shop at westgate in raleigh.
All of a sudden "service shifter" come on screen with the shifter lights all illuminated red. I took it to the dealership and this morning they informed me that the wires in the gearshift and a plastic piece have to be replaced. Because this happened at 38,103 miles it is not covered by warranty anymore, had it happened under 36,000 miles it would have been covered
I've had the service shifter come up on my dashboard, 2 times this year. 1st happened in january 2020, and on september 9,2020. And then the shifter lights up red on every gear. The 1st time this went off, I was leaving work and just started my vehicle. The 2nd time on september 9, 2020 it came on while driving. I have seen pictures of people vehicles in accidents, after this happened. They state that the vehicle goes into park all by itself. Those scares me to death, this vehicle needs recalled!
Several times now while driving the vehicle the service shifter warning comes on on the dash and all of the red lights for the park reverse neutral and drive all come on on the shift column. After pulling over and shutting the vehicle off and turning it back on everything resets only to do it again randomly further down the road .
While driving my jeep a warning popped on the dash stating to service shifter. My car decided to have the brakes lock up and dash showed car was in park while the shifter clearly showed it was in drive. Thank god I was not going more than 15mph when this happened as we had just pulled out of the driveway and started to accelerate. My 5 year old was in the car with me. We or someone else could have been seriously hurt!
On 5 different occasions while driving on the highway my service shifter came on my dashboard and all my gears turned red.
My service shifter message has been staying on. When it first started giving the message it would go off when I cut the vehicle off and I wouldn't get the message again for a while but now it is staying on. I've also been having issues with the transmission shifting really hard sometimes but only when I get the service shifter message.
I have had my car almost three years, I have 31,800 miles on it. I'm getting "service shifter" error periodically when starting my car. I turn my car off and turn it back on and it goes off. It's happened three times in the past 7 days. I've read a lot of other people with the same issue. Jeep should have a recall on this. This happened in my driveway when turning on my car. I read that someone's mechanic said it can leave you stranded and is dangerous if it comes on while driving as you won't be able to put the car in park. This ha happened to me 3 times over the past 7 days.
2017 jeep cherokee 'service shifter' warning light appeared while car was in motion approx (50 MPH). All gears lit up with a red light. It startled me so I pulled over to look it up & see if I'm in immediate danger
When driving the car dash will pop up and say 'shifter service required'. All of the lights on the shifter light up.
While driving the service shifter lighter appears on dash and shifter position lights all light randomly and has been becoming more frequent. They turn off once I stop, turn the car off, and restart the car. I have read models previously have been recalled for this issue but not 2017 which appears to have the same issues. Also I've had to change my spark plugs at about every 50,000 miles. I replaced them once already and once again I am having the same issue the check engine light is on and at times the car is shaking from the misfiring. The check engine light remains on at a times. The check engine light flashes and the car is shaking the power and acceleration are significantly reduced when the spark plugs are actively misfiring. This only occurs with accelerating and pressing on gas pedal and happens constantly while driving. I've never had to replace spark plugs this often they usually last atleast 100,000 miles. There is a problem when they barely last for half that and require replacement atleast 2 times before they should go bad. These seem to be a common issue but when you ask the dealer they act clueless and something needs to be done. These are costly problems that should not be occurring or occurring this frequently. Please investigate.
While driving the service shifter lighter appears on dash and shifter position lights all light randomly and has been becoming more frequent. They turn off once I stop, turn the car off, and restart the car. I have read models previously have been recalled for this issue but not 2017 which appears to have the same issues. Also I've had to change my spark plugs at about every 50,000 miles. I replaced them once already and once again I am having the same issue the check engine light is on and at times the car is shaking from the misfiring. The check engine light remains on at a times. The check engine light flashes and the car is shaking the power and acceleration are significantly reduced when the spark plugs are actively misfiring. This only occurs with accelerating and pressing on gas pedal and happens constantly while driving. I've never had to replace spark plugs this often they usually last atleast 100,000 miles. There is a problem when they barely last for half that and require replacement atleast 2 times before they should go bad. These seem to be a common issue but when you ask the dealer they act clueless and something needs to be done. These are costly problems that should not be occurring or occurring this frequently. Please investigate.
Brought used car at 45000 miles. Got service shifter light and check engine light (pe420 catalytic converters). Service shifter light appear randomly when driving from 10-60 MPH, and goes away when turning off car. Has returned every 3 days for one week. Check engine light remains on for entire week. Rear passenger side door lock does not respond to lock/unlock button press. Reverse camera does not display clear image.
My shifter light comes on for all of the spaces on my shifter. Two dealerships have not seen any codes to my specific car. Also, my spark plug burnt out at 45,000 miles and I was told that is not suppose to happen that way.
My 2017 jeep cherokee,s dash warning light comes on saying shifter service ' this has happened 6weeks ago and now again.upon stopping the vehicle , shutting it off and then restarting the warning goes away . After reading all the problems jeep is having their seems to be no solution but dealers guess work and little results
2017 with 34k on it and on a minimum of 2 hands I have had the error service shifter come up. After car is turned off, it will go away for no specific amount of time and then eventually pop back up either while driving or first start up of the day.
The service shifter light kept coming on while driving due to a faulty wiring harness and all gears lit up red. I was charged $375 to have it fixed, but if you search the forums it it is happening to everyone with a 2017 jeep cherokee.
I keep having to do oil changes within a 1 1/2 months without even going 3,000 miles. Also my car shuts on and off randomly and the power goes out on the radio and speedometer. I've taken my car in and they run a diagnostic and always tell me that everything with the car is fine. This shut off seems to happen when I stop at a stop light or stop sign. All the power seems to go out and the car completely shuts off. The lights on the radio and speedometer have gone black while the car is in motion, it has happened while I'm driving on the highway. I have no idea why I'm having to get more frequent oil changes.
I purchased my vehicle on july 27th paying 28,000 dollars for it. I test drive it and everything was fine. Two days later my 'service shifter' light cane on and everything by my shifter was illuminated. Today (08/03/2020) it happened again. Numerous people online have been complaining about their jeeps doing the same thing. I have under 60,000 miles on this jeep and something needs to be done. I can end up being stranded on the side of the road as I travel a lot. Please recall this issue as many people are paying to get this fixed when it's not the car owners fault.
On a recurring basis, the dashboard lights up with a "service shifter now" message and all lights on the gear shift are illuminated. After a restart, the lights go away and the car resumes normal functionality. This has happened multiple times over the past 6-8 months.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2017 Jeep Cherokee?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history